St. Cloud Hotellit

”Room was clean. Staff were friendly. Good selection at breakfast. ”

”Traveled with our dog. It was hassle free, and they were very accommodating. Would definitely stay again.”

”We had clean rooms, staff was great. We would stay again but no elevator”

”Great stay! ”

”Reserved a 2 queen, they gave us a king and pull out. Would not switch or give us a refund. The pull out was peer springs, no mattress.”

”Yes”

”There was no trash can in my room when I arrived. The towel for the floor and the have towel in the bathroom had black marks on them. There was only one wash cloth. There was trash on the floor by the nightstand. The charger didn't work on the one lamp and the outlet was blocked by the nightstand. One of the 3 pillows had burn holes in the pillowcase and another had blue ink all over it. The bed want lined up with the headboard (which was mounted to the wall and not attached to the bed). The...

”Ver clean nice big room. Bed was very uncomfortable but everything else was great ”

”Excellent hotel.”

”Awesome front desk service! We were there for a dance competition snow storm came. Very accommodating- clean room comfortable beds. Excellent location. All around very comfortable stay!”

”front desk staff Niha was outstanding. friendly, helpful. ”

”When we arrived and checked in we went to our room and when we unlocked the door with our card there was someone still using the room. So we went back to the front desk to tell them there was someone still in the room the staff had no clue that there was someone still in the room. The person at the front desk got us another room and when we got in that room it didn't look like it was even cleaned. There was hair in the sheets of the bed and hair all over the bathroom floor. And when we checked...

”Our room temperature was 65 degrees at check in late in the evening. No response when front desk was called. Next morning it was 58 degrees. Front desk response was "I'll make a note for the manager when he comes in." No maintenance response. The body wash dispenser was empty. There was debris in the kitchenette sink.”

”Its an older hotel and could use some remodeling but overall room was clean. We reserved a king room however when we got there it was not available due to previous guest damaging the room. No discount was offered for the inconvenience but they were able to get us in a queen room on first floor which worked out since we had our yorkie and morkie. Overall a good visit. ”

”Our group booked rooms here while traveling for a funeral this week and unfortunately had a very poor experience with the condition of the hotel. One of the rooms in our party had heavily stained carpet and furniture that appeared to have bodily fluids or vomit stains, and it did not look like the room had been properly cleaned before check-in. Photos were taken documenting the condition. Because of the sanitation concerns, our group decided to relocate to another hotel. The location is...

”Front desk staff at 9:30pm check in was great for our last minute stop. Room looked great. ”

”Yes it was vary clean. quiet, nice staff. and The jet tub room was good just needed more sitting room chairs coaches but other than that it was good”