Ulkouima-allas

Arvostelut: Cortsland Hotel

3 out of 5
Cortsland Hotel
Upper Gambles, St. John's, Antigua

Arvostelut

7,0

Hyvä

Arvosana 10 - Loistava. 22 kautta 79 arvostelua" "
Arvosana 8 - Hyvä. 23 kautta 79 arvostelua" "
Arvosana 6 - OK. 17 kautta 79 arvostelua" "
Arvosana 4 - Huono. 6 kautta 79 arvostelua" "
Arvosana 2 - Hirveä. 11 kautta 79 arvostelua" "

7,8/10

Siisteys

7,6/10

Henkilökunta ja palvelu

6,8/10

Palvelut/mukavuudet

6,6/10

Majoituspaikan kunto ja tilat

8,0/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Reginald A, Billerica

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Quiet, easy walk to downtown, clean, awesome service
Yöpyi 4 yötä toukokuussa 2024

4/10 Huono

WILLIAM

Liikematkailija
Hyvää: Henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff were lovely. The property is old, and showing its age. Parking lot is now starting to act as storage for derelict boats and cars. Location is not a convenient spot, as there are no restaurants close by - the restaurant at the hotel was not open. Room was clean, but the condition is long overdue for renovation. I will again state that the staff were exceptional.
Yöpyi 1 yön huhtikuussa 2024

6/10 OK

Doolchand

Liikematkailija
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Property has very good potential. Needs to modernize
Yöpyi 4 yötä huhtikuussa 2024
Patricia vastasi 19.5.2024
Dear Doolchand thanks for your review. We are presently in the process of modernizing the rooms and public area at Cortsland, which we anticipate would be completed by December 2024. We look forward to hosting you at the newly renovated property.

10/10 Loistava

Emily, Barre

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Hazel vastasi 23.4.2024
Dear Emily,Thanks very much for your review. We are happy that you enjoyed your stay with us.

2/10 Hirveä

melanie

Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
totally run down facility, and super expensive for what it is so extremely bad value for money. room wasnt equipped with basics, promises to rectify not kept. staff try but not very hard, or not at all. pool was broken everywhere, dirty and did not seem hygenic. when checking out no one was interested in feedback, or if i enjoyed the stay. the whole place is deperately missing an intensive update and a loving touch, facilties and staff
Yöpyi 1 yön huhtikuussa 2024
Hazel vastasi 8.4.2024
Thank you for your review.

10/10 Loistava

ALCEDO

Yöpyi 2 yötä maaliskuussa 2024
Hazel vastasi 6.4.2024
I am happy that you enjoyed your stay with us. Thanks for your review.

8/10 Hyvä

kRISHNADAT

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We had a wonderful night stay. Visited the lush garden. Would love to go there again hopefully during the summer months.
Yöpyi 1 yön maaliskuussa 2024
Hazel vastasi 21.3.2024
Hello kRishnadat thanks very much for your review. We look forward to hosting you again!

4/10 Huono

Lydia

Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024
Hazel vastasi 21.3.2024
Thank you for your feedback.

10/10 Loistava

Elisabeth

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Amazing customer service!
Yöpyi 1 yön helmikuussa 2024
Hazel vastasi 21.3.2024
Hello Elizabeth, thank you for your feedback. It is greatly appreciated.

4/10 Huono

ALDRIE

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 3 yötä tammikuussa 2024
Hazel vastasi 21.3.2024
Thanks for your feedback.

2/10 Hirveä

Dalia Gabriela

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä tammikuussa 2024
Hazel vastasi 21.3.2024
Thanks for your feedback.

6/10 OK

Jacqueline

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Stayed for a night and it was good.
Yöpyi 1 yön tammikuussa 2024

8/10 Hyvä

Arlene

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 7 yötä tammikuussa 2024

6/10 OK

Lillith

Hyvää: Siisteys ja henkilökunta ja palvelu
Rooms are spacious, amenities are mostly provided. No cups spoons, paper towels. The cost of a meal is very high and ordering is complicated
Yöpyi 4 yötä tammikuussa 2024

8/10 Hyvä

Aliethea

Yöpyi 4 yötä joulukuussa 2023
Hazel vastasi 21.3.2024
Thank you for your feedback. It is greatly appreciated.

10/10 Loistava

cecilia

Wonderful Kind staff
Yöpyi 1 yön joulukuussa 2023

10/10 Loistava

Alicia

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
My son and I had a wonderful time. We arrived on Christmas Day but had no idea the outside dining options were very limited. The staff accommodated us with lunch and dinner and breakfast the next morning. They also assisted with booking our morning tour. We are thankful for everyone at Cortsland for making our holiday a joyous experience.
Yöpyi 1 yön joulukuussa 2023

6/10 OK

charma

Quiet
Yöpyi 1 yön joulukuussa 2023

10/10 Loistava

subash

Matkusti ryhmän kanssa, Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hazel vastasi 21.3.2024
Your feedback is greatly appreciated. Thanks very much.

10/10 Loistava

Chantal

Yöpyi 1 yön marraskuussa 2023

6/10 OK

Joan

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Proximity to Cedar Valley and the courteous staff. The menu is limited and the need to have a 3 hour notice for food is an inconvenience Rooms are missing simple necessities such as bottle openers, the availability of pepper sauce with food etc
Yöpyi 4 yötä lokakuussa 2023

8/10 Hyvä

Jason

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff were efficient and polite.
Yöpyi 3 yötä lokakuussa 2023

8/10 Hyvä

Jason

Matkusti ryhmän kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Staff was extremely friendly and helpful. Facilities are a bit dated but well kept. Cold AC in bedrooms, beer and wine available on site but no dining within walking distance.
Yöpyi 1 yön lokakuussa 2023

4/10 Huono

Sandra

Matkusti perheen kanssa
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
There were six of us in my group, children 9, 14, 15; we arrived on a Sunday and had a few 29" suitcases, the receptionist was abrupt even with us checking in, pretty much saying "I need passports for everyone" nothing much before and nothing much after. I felt she didn't want to work on a Sunday. The room was on the second floor, approximately 12-14 steps going up, the receptionist is the same person who took us to our room, she was all the way at the top of the steps when I had to call to her and ask her if there was an elevator or someone to help take the bags up, she said "no, no one is working", and that there were no rooms on the first floor. I said we have a lot of bags, that's when she came back down to take my handbag, which is the only item she carried up, never thinking of any options. ROOMS: the set up is one space with a common/shared living room & kitchen, then two rooms (one with two beds and one with three beds). Our room had 3 beds, 1 squeaked loudly, the windows wouldn't close, one of the windows was cracked, on the last day I saw that one of our pillows was rolled up foam padding (similar to what is in a cushion) and the pillow was torn he beds only had the top sheet (no bed cover). the grounds are beautiful, the pool is nice, nothing is really walkable, the beach requires a taxi. Perfect if you don't want to do much and/or don't have high expectations. one of the sliding doors is accessible to outside and was a struggle to lock, common space was stifling
Yöpyi 2 yötä syyskuussa 2023
Cortsland Hotel Management vastasi 12.9.2023
Dear Sandra, thank you for your feedback. You would have booked a room with 3 beds for your group of 6 persons. All our triple rooms are located on the second floor. I would like to apologize on behalf of our staff as you indicated that you were not pleased with the service provided by the receptionist on check in. However, I find it surprising as we have always received good feedback on our receptionists. I must indicate that it was the same receptionist who requested permission to provide you with an additional room which was located next to the room you originally booked and was given to you complimentary for your entire stay. Please note that our listing on Expedia clearly states that the hotel does not have an elevator, and highlights other places that are within walking distance to the hotel. We will address the other issues raised to ensure that all our guests have a comfortable stay with us.

10/10 Loistava

Rhiannon Delyth

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 1 yön elokuussa 2023
Cortsland Hotel Management vastasi 10.9.2023
Hello Rhiannon, thank you for taking the time to complete the review. It certainly was a pleasure hosting you at Cortsland. We really appreciate your business and look forward to having you stay with us in the near future.

6/10 OK

BRIAN

Low internet service
Yöpyi 3 yötä elokuussa 2023
Hazel vastasi 9.9.2023
Dear Brian, thank you for your feedback. I am happy to report that we have upgraded the internet system at the hotel and we now have very strong signal in all the rooms and public area.

6/10 OK

Reuben

Matkusti perheen kanssa
The property is generally clean and well serviced. However some more amenities such as coffee and cream should be provided, including bottled water. I would recommend the property to others. Nice quiet place.
Yöpyi 3 yötä elokuussa 2023
Cortsland Hotel Management vastasi 10.9.2023
Dear Reuben,Thanks for your feedback which is greatly appreciated. The hotel usually provides, bottled water, tea, coffee and cream in the rooms upon arrival. Happy that you would recommend our facility to others. We appreciate your business and hope to see you back at Cortsland in the near future.

8/10 Hyvä

Michael, Tortola

Matkusti perheen kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Friendly and helpful staff
Yöpyi 1 yön heinäkuussa 2023
Cortsland Hotel Management vastasi 10.9.2023
Thank you for taking the time to complete a review. I am happy that you enjoyed your stay at Cortsland. We hope to see you back in Antigua one day.

8/10 Hyvä

Ludson

Yöpyi 7 yötä heinäkuussa 2023

8/10 Hyvä

Jhonny

Yöpyi 7 yötä heinäkuussa 2023

10/10 Loistava

Lisa

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very friendly, kind, effecient staff. Straightforward, quick check in. Tasty breakfast with accompanying fresh fruits. Comfortable rooms with much needed air conditioning. Beds comfortable and rooms spacious. Good distance from the airport and travel arrangements on demand arrived in a very timely manner. Beautiful well manicured grounds. A good lay over for a night. Thank you!
Yöpyi 1 yön kesäkuussa 2023
Receptionist Ms. Andre vastasi 6.7.2023
Thank you so much Ms. Lisa, we are extremely happy that you enjoyed your stay with us.

10/10 Loistava

Nathan

Matkusti ryhmän kanssa, Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 5 yötä kesäkuussa 2023
Receptionist Ms. Andre vastasi 14.6.2023
Thank you Nathan, we are happy that you enjoyed your stay with us.

10/10 Loistava

Steve

Yöpyi 1 yön maaliskuussa 2023

10/10 Loistava

Reginald A, Billerica

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great staff. Large, quiet rooms. Walkable access to downtown
Yöpyi 6 yötä helmikuussa 2023

8/10 Hyvä

Latoya

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
My experience was a pleasing one. The premises were very clean and staff was amazingly helpful. Definitely recommend
Yöpyi 1 yön helmikuussa 2023

10/10 Loistava

Philip

Yöpyi 2 yötä helmikuussa 2023

8/10 Hyvä

Joanne

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff were great and very helpful Our room was comfortable However, the website states that Our dining room is well known for its West Indian specialities and continental favourites. Savour tropical drinks poolside or in the cozy lounge. This was not open during our stay and there was no ‘shuttle’ to the beach which was one reason for choosing this hotel We didn’t have a toaster, enough plates, any oven proof dishes to prepare meals in the oven or knives to prepare the food But we had a very relaxing holiday and enjoyed eating al fresco on our balcony Thank you
Yöpyi 17 yötä maaliskuussa 2022
Cortsland vastasi 22.3.2022
Hi Joanne, Thank you for your comments. We do have Shuttle service on request to and from the Airport or anywhere you would like to go around the Island. Due to our low occupancy, most of our services are on request.

8/10 Hyvä

heilie

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Good for the price and very friendly
The staff was very friendly and the location was good very easy to walk to the store or down to the port to do some shopping was a good place to sleep if you want somewhere to stay that isn’t all inclusive this would be a good place the front staff was very helpful if you need help getting a taxi as well overall would recommend
Yöpyi 7 yötä maaliskuussa 2022
Cortsland vastasi 22.3.2022
Hi Heilie, Thank you for your review and we hope to see you again

10/10 Loistava

Ian

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
The property is a bit tired and a little off the beaten track but the staff more than make up for it. Unbelievably helpful.
Yöpyi 9 yötä maaliskuussa 2022
Cortsland vastasi 22.3.2022
Hi Lan, Thank you for your feedback we welcoming your comment and will make improvements on these areas.

4/10 Huono

marilyn

Huonoa: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff was pleasant and friendly. However, they were not open with offering dining options available on premises, which I found quit disturbing. No brouchers or mention of services availability.
Yöpyi 4 yötä helmikuussa 2022
Cortsland vastasi 15.3.2022
Thank you for your stay with us at Cortsland Hotel. Thank you for your feedback and we will improve on the dinnig options available.

10/10 Loistava

Colin

Matkusti perheen kanssa
Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
We only required an overnight stay and this was go
Yöpyi 1 yön tammikuussa 2022
Cortsland vastasi 15.3.2022
Thank your for your stay with us at Cortsland Hotel

6/10 OK

Alisbelice

Yöpyi 2 yötä tammikuussa 2022
Cortsland vastasi 22.3.2022
Thank you for your stay with us at Cortsland Hotel and we look forward to welcoming you back

8/10 Hyvä

Keston

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön elokuussa 2021

10/10 Loistava

Villett

Matkusti perheen kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Yöpyi 1 yön elokuussa 2021

10/10 Loistava

Tarkistettu asiakas

Liikematkailija
It was good
Yöpyi 4 yötä elokuussa 2021

2/10 Hirveä

Tarkistettu asiakas

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
Yöpyi 1 yön toukokuussa 2021

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Very nice family run business with personal touch. In quiet area conducive for undertaking business work. Second time staying at hotel and satisfied with service both times
Yöpyi 1 yön maaliskuussa 2021
Cortsland Hotel vastasi 20.4.2021
Thank you so much for staying with us. We are happy that you had a wonderful time.

8/10 Hyvä

Tarkistettu asiakas

Yöpyi 9 yötä tammikuussa 2021
Cortsland Hotel vastasi 20.4.2021
Thank you for your stay and we look forward to welcoming you again in the future.

6/10 OK

Nikeva

Liikematkailija
Hyvää: Siisteys
Very comfortable hotel will return
Yöpyi 1 yön tammikuussa 2021
Cortsland Hotel vastasi 22.1.2021
Thank you vey much. glad you had a wonderful time. We look forward to seeing you again.

6/10 OK

Tarkistettu asiakas

Yöpyi 4 yötä lokakuussa 2019