Luksushotellit - Staines, Englanti

”We've just had the most amazing stay at The Swan, with our two dogs. Our room was fantastic with everything provided both for us, and for our dogs. All the staff were extremely dog friendly and helpful, and couldn't have made us feel more welcome. We will definitely be back for another stay”

”Hyvä full english breakfast kuului huoneen hintaan. Ilmainen parkkipaikka. Wi-fi. Kaikki toimi. Hyvä sijainti. ”

”Overall a fine stay and what we expected from a Premier Inn. I think staff could deal with some retraining on how to deal with customer complaints. We didn't appreciate front desk staff knocking on our hotel door at 3am TWICE and waking up our jet lagged baby that we spent half an hour soothing. Super disappointing and left us feeling very uncomfortable.”

”Kokemus oli todella huono. Olin aikasin päivällä soittanut hotelliin ilmoittaakseni, että saapuisin myöhään. Matkalla hotelliin sain viestin, että varaukseni oli peruttu teknisen ongelman takia. Saavuin hotelliin ja ilmoitin, ettei minulla ollut mitään paikkaa mennä keskellä yötä. Neuvottelun jälkeen he löysivät lopulta huoneen, mikä oli likainen ja huonossa kunnossa.”

”The host is an amazing person. Really take care of every detail. The breakfast was way better than any luxurious hotel, because also was having a kindly touch. My husband and I were happy. Obviously there are not “elevator” to take big luggage at the second floor, but it was worth the effort. 😉”

”If you do Not want to sleep it is the place to be. Every time someone showered it was as if it was in my room. There was some massive type of plumbing noise at anytime of the night it was terrible at 1 am or 4 am was it someone or something else I do not know. The ladies at the reception were very helpful and pleasant. The good thing is the location”

”★☆☆☆☆ – A Distressing Experience I Would Never Wish on Another Traveller I booked this property through Expedia for one night and, before travelling, emailed the owners several times to explain that I would be arriving with my trained psychiatric assistance dog. Every email was ignored. Had they simply replied before I travelled, I would have cancelled my booking and stayed elsewhere. Instead, I travelled to the property alone with four suitcases, only to be told on arrival, "We don't allow...

”Nice, old classy place, well kept with up to date furniture and a mini frig stocked with free snacks and drinks, but the advertised free self-parking is only in the street, which fills up quickly. They have a small front yard where a few vehicles can park after checking in for a cost of ten (10) British pounds.”

”Words fail me. Enough said.”