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Arvostelut: Novotel London Stansted Airport

4 out of 5
Novotel London Stansted Airport
Round Coppice Road, London Stansted Airport, Stansted, England

Arvostelut

8,4

Erittäin hyvä

Arvosana 10 - Loistava. 491 kautta 1009 arvostelua" "
Arvosana 8 - Hyvä. 338 kautta 1009 arvostelua" "
Arvosana 6 - OK. 98 kautta 1009 arvostelua" "
Arvosana 4 - Huono. 51 kautta 1009 arvostelua" "
Arvosana 2 - Hirveä. 31 kautta 1009 arvostelua" "

8,8/10

Siisteys

8,6/10

Henkilökunta ja palvelu

8,4/10

Palvelut/mukavuudet

8,6/10

Majoituspaikan kunto ja tilat

8,0/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Harri

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Excellent choice for Stansted airport hotel
Excellent choice for Stansted Airport hotel. Easy to reach from and to the airport.
Yöpyi 1 yön kesäkuussa 2023
Novotel Team vastasi 23.6.2023
Dear Harri,Thank you for taking the time to leave us a review, We hope we can serve you again at the Novotel in the future.Sincerely,Novotel Team

8/10 Hyvä

Tiia

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Melko lähellä lentokenttää ja paikallisbusseilla pääsi lähipysäkille ja kävellen muutaman minuutin päässä. Sufle bussi hotellin ja lentokentän välillä toimi hyvin, mutta sinne ei saanut mennä eväiden kanssa.
Yöpyi 1 yön huhtikuussa 2023
Novotel Team vastasi 21.4.2023
Dear Tiia,Thank you for taking the time to leave a review of the hotel. However, the bus is a separate company so unfortunately we don't have any control over over their rules for the bus. Regards Novotel Team

10/10 Loistava

Ylva

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön syyskuussa 2022
Rosie, Reservations Team vastasi 11.10.2022
Hi Ylva, and thank you so much for your kind review! We hope to welcome you again soon. Kind regards, Reservations Team

10/10 Loistava

abo

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Near the airport, nice Staff, Breakfast and Dinner were super quiet, good Mattress and Pillows
Yöpyi 4 yötä toukokuussa 2024
Novotel Team vastasi 24.5.2024
Dear Abo,Thank you for taking the time to leave a review of the Novotel.We hope we can welcome you back again in the near future.Sincerely,Novotel Team

6/10 OK

Brett

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Good hotel to be close to Stansted airport , but no character it is a place to stay before or after your flight
Yöpyi 1 yön toukokuussa 2024
Novotel Team vastasi 23.5.2024
Dear Brett,Thank you for taking the time to leave a review of the Novotel.We hope we can welcome you back in the near future.Sincerely,Novotel Team

10/10 Loistava

Gwen

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Polite staff. Good and frequent travel to the airport.
Yöpyi 1 yön huhtikuussa 2024
Novotel Team vastasi 22.5.2024
Dear Gwen,Thank you for taking the time to leave a review of the Novotel.We hope we can welcome you back again in the near future.Sincerely,Novotel Team

6/10 OK

Natalie

Matkusti kumppanin kanssa
Hyvää: Siisteys
Huonoa: Palvelut/mukavuudet
We're huge Novotel fans but this was by far our least favourite stay of many. The building is very dated and old. There is a £4 charge to get to the hotel from the Airport, so you'll be spending £16 extra when travelling as a couple. Reception was standard, nothing special. Would not return to this particular Novotel, I'd rather spend a bit more and get my moneys worth.
Yöpyi 1 yön toukokuussa 2024
Novotel Team vastasi 21.5.2024
Dear Natalie,Thank you for taking the time to leave a review of the Novotel.We appreciate your comments regarding the hotel being dated and old, I will be passing these over to the management team.We hope we can welcome you back in the near future.Sincerely,Novotel Team

4/10 Huono

Nicholas

Huonoa: Majoituspaikan kunto ja tilat
No chine mugs or glasses. Only one chair. Very small room and tiny bathroom with no bath.
Yöpyi 1 yön toukokuussa 2024
Novotel Team vastasi 21.5.2024
Dear Nicholas,Thank you for taking the time to leave a review of the Novotel.We appreciate you sharing your comments and we will take these on board.We hope we can welcome you back in the near future.Sincerely,Novotel Team

8/10 Hyvä

Priscilla

Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
The property itself was okay. There were empty alcohol bottles in the hallway and stains on the carpet of my room. The main issue was how rude their airport transfer staff was. I wish I grabbed his name. But an overweight middle aged man literally yelled at me in front of other passengers. I had a freshly purchased coffee and about 5 minutes until the van departure. The drive mentioned I could not bring the coffee along (so I assumed he meant when the vehicle was moving - a high-risk opportunity for spillage). So I stayed on the bus (near the entrance ready to throw away the coffee prior to departure). The drive literally, yelled, "the whole point of saying no coffee was for you to not bring coffee aboard". I was honestly, just embarrassed. To be infantilized by a driver... over coffee.. on a non-moving bus. I mean come on... yes I can follow rules and very willing to. But the lack of regard. Complete disrespect. I personally don't raise my voice at anyone - I think there are proper ways to communicate. Ways that mature adults should be capable of. I know the UK tends to have this 'grumpy' attitude. But my God, treat people with a little dignity / decency/ respect.
Yöpyi 1 yön toukokuussa 2024
Novotel Team vastasi 8.5.2024
Dear Priscilla,Thank you for taking the time to leave a review of the hotel.I will let the housekeeping know regarding your comments about the room. Thank you for bringing this to our attention.We are sorry to hear about your experience with the bus driver. The bus is a separate company from us so I have forwarded your review onto the bus manager. I will also pass this over to my manager so we can talk with the bus company.Sincerely, Novotel Team

10/10 Loistava

Graham

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
Novotel Team vastasi 8.5.2024
Dear Graham,Thank you for taking the time to leave a review of the Novotel.We hope we can welcome you back again in the near future.Sincerely, Novotel Team

10/10 Loistava

Joe

Yöpyi 1 yön huhtikuussa 2024
Novotel Team vastasi 21.5.2024
Dear Joe,Thank you for taking the time to leave a review of the Novotel.We hope we can welcome you back in the near future.Sincerely,Novotel Team

10/10 Loistava

Joao Pedro, Cambridge

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Convenient
Yöpyi 1 yön huhtikuussa 2024
Novotel Team vastasi 2.5.2024
Dear Joao,Thank you for taking the time to leave a review of the Novotel hotel.We hope we can welcome you back again in the future.Sincerely,Novotel Team

10/10 Loistava

Andrew

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location and very comfortable facilities, just what was needed after a late night landing!
Yöpyi 1 yön huhtikuussa 2024
Novotel Team vastasi 2.5.2024
Dear Andrew,Thank you for taking the time to leave a review of the Novotel hotel.We hope we can welcome you back again in the future.Sincerely,Novotel Team

10/10 Loistava

seungho

Yöpyi 1 yön huhtikuussa 2024
Novotel Team vastasi 14.5.2024
Dear Seungo,Thank you for taking the time to leave a review of the Novotel.We hope we can welcome you back in the near future.Sincerely, Novotel Team

8/10 Hyvä

Andrejus

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
A
Yöpyi 1 yön huhtikuussa 2024
Novotel Team vastasi 18.4.2024
Dear guest,Thank you for taking the time to leave a review of the Novotel. We hope you had a great stay.Sincerely,Novotel Team

8/10 Hyvä

Kristina

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Parking was an additional £10 and just a few places available.
Yöpyi 1 yön huhtikuussa 2024
Novotel Team vastasi 12.4.2024
Dear Kristina,Thank you for taking the time to leave a review of the Novotel. Providing convenient and ample parking for our guests is important to us, and I apologize for any inconvenience this may have caused during your stay.We hope we can welcome you back into the Novotel in the future.Sincerely, Novotel Team

8/10 Hyvä

Elke

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Der Shuttlebus zum Flughafen war sehr praktisch. Das Frühstück ist gut und reichhaltig.
Yöpyi 1 yön huhtikuussa 2024
Novotel Team vastasi 8.4.2024
Dear Elke,Thank you for taking the time to leave a review of the Novotel.We hope we can welcome you back in the near future.Sincerely,Novotel Team

10/10 Loistava

Kate

Hyvää: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Efficient friendly Staff .Wonderful comfortable bed, super power shower
Yöpyi 1 yön huhtikuussa 2024
Novotel Team vastasi 2.4.2024
Dear Kate,Thank you for taking the time to leave a review of the Novotel.We hope we can welcome you back into the Novotel in the near future.Sincerely,Novotel Team

10/10 Loistava

Stacey

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Modern, clean and airy. Room was too warm but when I asked for a fan they were more than happy to provide.
Yöpyi 1 yön maaliskuussa 2024
Novotel Team vastasi 2.4.2024
Dear Stacey,Thank you for taking the time to leave a review of the Novotel.We hope we can welcome you back into the Novotel in the near future.Sincerely,Novotel Team

10/10 Loistava

Irene

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent lication
Yöpyi 1 yön maaliskuussa 2024
Novotel Team vastasi 19.3.2024
Dear Irene,Thank you for taking the time to leave a review of the Novotel.We hope we can welcome you back in the near future.Sincerely, Novotel Team

10/10 Loistava

Penny

Yöpyi 1 yön maaliskuussa 2024
Novotel Team vastasi 28.3.2024
Dear Penny,Thank you for taking the time to leave a review of the Novotel.We look forward to welcoming you back in the future.Sincerely,Novotel Team

10/10 Loistava

Paul

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
Novotel Team vastasi 12.3.2024
Dear Paul,Thank you for taking the time to leave a review of the Novotel.We hope we can welcome you back in the future.Sincerely,Novotel Team

4/10 Huono

Sabrina

Huonoa: Majoituspaikan kunto ja tilat
Linens were stained and shower was dirty.
Yöpyi 1 yön helmikuussa 2024
Novotel Team vastasi 6.3.2024
Dear Sabrina,Thank you for taking the time to leave a review of the Novotel.We are sorry to hear that the bedroom wasn't up to our normal standards, I will pass this over to the management team so we can look into this.We hope we can welcome you back in the near future!sincerely, Novotel Team

8/10 Hyvä

Amanda

Yöpyi 1 yön helmikuussa 2024
Novotel Team vastasi 21.3.2024
Dear Amanda,Thank you for taking the time to leave a review of the Novotel.We hope we can welcome you back into the novotel in the future.Sincerely, Novotel Team

10/10 Loistava

James

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024
Novotel Team vastasi 6.3.2024
Dear James,Thank you for taking the time to leave a review of the Novotel.We hope we can welcome you back in the near future!sincerely, Novotel Team

8/10 Hyvä

Maria

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The staff were friendly and helpful. Transport to the airport was good. Breakfast was mediocre.
Yöpyi 1 yön helmikuussa 2024
Novotel Team vastasi 6.3.2024
Dear Maria,Thank you for taking the time to leave a review of the Novotel.We hope we can welcome you back in the near future!sincerely, Novotel Team

8/10 Hyvä

Yasmin

Hyvää: Siisteys ja henkilökunta ja palvelu
Der beworbene Flughafen Shuttle ist nicht kostenlos sondern kostet 4 Pfund. Das Zimmer war sehr alt und die Einrichtung sollte erneuert werden.
Yöpyi 1 yön helmikuussa 2024
Novotel Team vastasi 28.2.2024
Dear Yasmin,Thank you for taking the time in leaving a review of our hotel. With regards to the shuttle bus, this is an outside company so we don't have any input in the price. I will however pass this on to the bus company.Sincerely,Novotel Team

6/10 OK

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Fix tv signals
TV picture (all channels) was breaking up, cutting in and out or pixelating (looks like everythingis a bunch of squares). Not even one channel was watchable. It seemed the signal was very weak, but way??? The sheer window curtains were very creased. Did not look good at all.
Yöpyi 1 yön helmikuussa 2024
Novotel Team vastasi 28.2.2024
Dear Guest,Thank you for taking the time in leaving a review of our hotel. Thank you for bringing this to our attention regarding the TV signal, I will pass this over to the management team so we can look into this.We hope we can welcome you back in the near future.Sincerely,Novotel Team

10/10 Loistava

Jordan

Yöpyi 1 yön helmikuussa 2024
Novotel Team vastasi 28.2.2024
Dear Jordan,Thank you for taking the time in leaving a review of our hotel. We hope we can welcome you back in the near future.Sincerely,Novotel Team

6/10 OK

Laura

Hyvää: Henkilökunta ja palvelu
Yöpyi 1 yön helmikuussa 2024
Novotel Team vastasi 28.2.2024
Dear Laura,Thank you for taking the time in leaving a review of our hotel. We hope we can welcome you back in the near future.Sincerely,Novotel Team

10/10 Loistava

Tai Ho Howard

Yöpyi 1 yön helmikuussa 2024
Novotel Team vastasi 28.2.2024
Dear Tai Ho Howard,Thank you for taking the time in leaving a review of our hotel. We hope we can welcome you back in the near future.Sincerely,Novotel Team

10/10 Loistava

Andrew

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön helmikuussa 2024
Novotel Team vastasi 28.2.2024
Dear Andrew,Thank you for taking the time in leaving a review of our hotel. We hope we can welcome you back in the near future.Sincerely,Novotel Team

10/10 Loistava

Tatenda

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Convenient
Yöpyi 1 yön helmikuussa 2024
Novotel Team vastasi 28.2.2024
Dear Tatenda,Thank you for taking the time in leaving a review of our hotel. We hope we can welcome you back in the near future.Sincerely,Novotel Team

10/10 Loistava

Susan

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024
Novotel Team vastasi 28.2.2024
Dear Susan,Thank you for taking the time in leaving a review of our hotel. We hope we can welcome you back in the near future.Sincerely,Novotel Team

10/10 Loistava

Ramunas

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön helmikuussa 2024
Novotel Team vastasi 28.2.2024
Dear Ramunas,Thank you for taking the time in leaving a review of our hotel. We hope we can welcome you back in the near future.Sincerely,Novotel Team

4/10 Huono

Hollie

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024
Novotel Team vastasi 28.2.2024
Dear Hollie,Thank you for taking the time in leaving a review of our hotel. We hope we can welcome you back in the near future.Sincerely,Novotel Team

10/10 Loistava

Else

Yöpyi 1 yön helmikuussa 2024
Novotel Team vastasi 28.2.2024
Dear Else,Thank you for taking the time in leaving a review of our hotel. We hope we can welcome you back in the near future.Sincerely,Novotel Team

10/10 Loistava

Barry

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Good, clean hotel with good food.
Easy to find. Always places to park but that’s an additional £10. Hotel staff are welcoming and efficient. Hotel and rooms are really clean. Only eaten in the bar area but the menu is good for a bar menu and food is good quality. Breakfast is a buffet but with good quality ingredients and there is a good choice for everyone. Also has a well equipped gym. Have stayed here about 5 times now and can’t fault it.
Yöpyi 1 yön helmikuussa 2024
Novotel Team vastasi 28.2.2024
Dear Barry,Thank you for taking the time to leave a great review of the Novotel.We are glad to hear that you had a lovely stay with us. We hope we can welcome you back in the near future.Sincerely,Novotel Team

4/10 Huono

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
No free airport shuttle
Hotel is alright, breakfast is great. However, they do not inform their upcoming clients that the shuttle from je airport is NOT free and it does NOT run at night. It is not really an “airport” hotel. Beware…
Yöpyi 1 yön helmikuussa 2024
Novotel Team vastasi 29.2.2024
Dear Guest,Thank you for taking the time to leave a review of the Novotel.Thank you for mentioning about the shuttle bus, I will pass this over to the management team to look into this.We hope we can welcome you back in the near future.Sincerely, Novotel Team

10/10 Loistava

Michaela

Yöpyi 1 yön helmikuussa 2024
Novotel Team vastasi 28.2.2024
Dear Michaela,Thank you for taking the time in leaving a review of our hotel. We hope we can welcome you back in the near future.Sincerely,Novotel Team

10/10 Loistava

Anne Marie

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
The staff were excellent, above and beyond. Very helpful with one of our disabled party . We were delayed and late checking in and having a meal but accomadated with no fuss . So thank you to them
Yöpyi 1 yön helmikuussa 2024
Novotel Team vastasi 28.2.2024
Dear Anne Marie,Thank you for taking the time in leaving a review of our hotel. Thank you for your comments regarding the staff, I will be sure to pass this over to them.We hope we can welcome you back in the near future.Sincerely,Novotel Team

8/10 Hyvä

Michael

Yöpyi 1 yön tammikuussa 2024
Novotel Team vastasi 28.2.2024
Dear Michael,Thank you for taking the time in leaving a review of our hotel. We hope we can welcome you back in the near future.Sincerely,Novotel Team

10/10 Loistava

Michal

Hyvää: Majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön helmikuussa 2024
Novotel Team vastasi 28.2.2024
Dear Michal,Thank you for taking the time in leaving a review of our hotel. We hope we can welcome you back in the near future.Sincerely,Novotel Team

10/10 Loistava

Andrew

Yöpyi 1 yön tammikuussa 2024
Novotel Team vastasi 28.2.2024
Dear Andrew,Thank you for taking the time in leaving a review of our hotel. We hope we can welcome you back in the near future.Sincerely,Novotel Team

8/10 Hyvä

Tiger

Yöpyi 1 yön tammikuussa 2024
Novotel Team vastasi 28.2.2024
Dear Tiger,Thank you for taking the time in leaving a review of our hotel. We hope we can welcome you back in the near future.Sincerely,Novotel Team

8/10 Hyvä

Nadine

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön helmikuussa 2024
Novotel Team vastasi 28.2.2024
Dear Nadine,Thank you for taking the time in leaving a review of our hotel. We hope we can welcome you back in the near future.Sincerely,Novotel Team

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
Novotel Team vastasi 28.2.2024
Dear Guest,Thank you for taking the time in leaving a review of our hotel. We hope we can welcome you back in the near future.Sincerely,Novotel Team

6/10 OK

Fredrik

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
Novotel Team vastasi 28.2.2024
Dear Fredrik,Thank you for taking the time in leaving a review of our hotel. We hope we can welcome you back in the near future.Sincerely,Novotel Team

8/10 Hyvä

Kay

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Good Hotel close to airport
Friendly & helpful staff at reception and on the shuttle service to the airport. Room was a good size well appointed and the bed was comfy. Some noise from planes taking off but not excessive Hotel is close to the airport so a short transfer time.
Yöpyi 1 yön tammikuussa 2024
Novotel Team vastasi 28.2.2024
Dear Kay,Thank you for taking the time in leaving a review of our hotel and thank you for your kind words towards the staff, I will be sure to pass this over to the team.We hope we can welcome you back in the near future.Sincerely,Novotel Team

10/10 Loistava

Gerry

Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Emergency Stay
Due to a delayed flight into Stansted Airport we booked into this hotel at the last minute. It was very reasonably priced and service and cleanliness was first class.
Yöpyi 1 yön tammikuussa 2024
Novotel Team vastasi 29.2.2024
Dear Gerry,Thank you for taking the time to leave a review of the Novotel.We hope we can welcome you back in the near future.Sincerely, Novotel Team