Staplehurst Hotellit

”Cozy and affordable plus staff are very welcoming. ”

”Just felt quite average and not much better than a budget hotel in my opinion. ”

”Disappointing experience . When I informed reception at 6.15 pm that we had no water for the bath or shower I was told there wasn't any maintenance available . So neither I or my wife could have a shower that evening or the next morning ( today ) . On check out I reminded the manager of this problem , but no redress or discount was offered ; until I asked for a discount . Even then the only discount offered was the removal of the service charge on the evening meal ( as this charge was...

”A very nice stay, good room, nice pleasant helpful staff. Good location for visiting , just a short drive to everything, will definitely be back”

”Good onsite parking within a very short walk to Battle high street and abbey but unfortunately the abbey park grounds were closed but none the less had a lovely pre Christmas one night stay at the Chequers, the food was of good quality both evening and breakfast, staff friendly and helpful, the room spacious and mattress very comfortable but could all do with refreshing but bear in mind it is a very old Inn circa 1478 but what is really needed are blackout blinds on the windows as our room was...

”Room was a bit ”

”Our room did not have any heat; it was cold and I was ill. Someone tried to get the heater to work (unsuccessfully); they brought a space heater and extra blankets. The bathroom light was missing a bulb; loose tiles on the bathroom floor; we had to move our car from the lot before 8:30 am due to construction (on Saturday?). We needed to ask for a partial refund, but no one was available when we moved our car and left.”

”Winchelsea is a fascinating historic place. The ancient New Inn is a central part of it. For a night's stay it's fine: our room was comfortable enough and had a good view. Breakfast and supper offered average pub fare. What the New Inn really needs is fresh investment: the public areas are tired and e.g. our TV/ remote was worn out.”

”Lovely hotel with lots of character and the staff was really nice. The English breakfast cooked in the morning was delicious, I’d definitely return!”

”I recently stayed at this hotel and found that its location is one of its biggest strengths. It’s close to plenty of shops and restaurants, and the lively pub downstairs adds a lot of character and energy to the place. There were, however, a few areas where the experience didn’t quite meet expectations, and I hope this feedback is helpful for both management and future guests. Breakfast Issue Breakfast wasn’t available on Saturday morning at the time confirmed in my booking and at check‑in, due...

”Top no”

”The room was nice and big. The staff were friendly. The location was great, near lots of pubs and restaurants. The pub is good too, with friendly people. Not necessarily suited for young children on friday night as the area is loud until 0030, although it did quieten down once bars were shut. The shower water pressure in the evening seemed a lot lower than the morning.”

”Staff we wonderful, very attentive. ”

”3rd visit & always provides a great service. ”

”Wonderful quirky rooms. ”