Hotellit uima-altaalla - Stone, Kidderminster

”Failed to clean room Staff rude to guest after over charging at bar. Additional £40 charged to card which I will challenge. No eggs for breakfast.... Stayed here many times in the past but need to clean up their act....”

”In the first room TV and various lights weren’t working, they gave me a second room and heating didn’t work initially. Mattress was very poor and uneven to sleep on, you could feel every spring. Biscuits on floor down back of work desk, a faulty leaking shower head, the list goes on. It became apparent wondering around the hotel that it was an old Hilton that’s been taken over at some point and can only presume it hasn’t been updated since it was built in the 90’s I’m presuming. Breakfast...

”One night stay for black sabbath concert. My bag were brought already in my room when i arrived after the concert. Very helpful and friendly staff. Bit far away from birmingham centre”

”The hotel was beautiful inside and out. The staff were welcoming and helpful The food was excellent and freshly cooked The beds were comfy and all the amenities were there”

”All”