Kaikki näytetyt arvostelut ovat peräisin oikeilta asiakkailta. Vain meidän kauttamme majoituksen varanneet matkailijat voivat lähettää arvostelun. Tarkistamme arvostelut ohjeidemme mukaisesti ja julkaisemme kaikki arvostelut, niin positiiviset kuin negatiiviset.LisätietojaAvautuu uuteen ikkunaan
Arvosana 10 - Loistava. 247 kautta 495 arvostelua" "
10–Loistava
247
Arvosana 8 - Hyvä. 157 kautta 495 arvostelua" "
8–Hyvä
157
Arvosana 6 - OK. 55 kautta 495 arvostelua" "
6–OK
55
Arvosana 4 - Huono. 28 kautta 495 arvostelua" "
4–Huono
28
Arvosana 2 - Hirveä. 8 kautta 495 arvostelua" "
2–Hirveä
8
9,0/10
Siisteys
8,8/10
Henkilökunta ja palvelu
8,2/10
Palvelut/mukavuudet
8,8/10
Majoituspaikan kunto ja tilat
8,6/10
Ympäristöystävällisyys
Arvostelut
8/10 Hyvä
Tarkistettu asiakas
Liikematkailija
27.6.2019
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
For our business trip the location was really good. Service mentality of the personnel was as it supposed to be. For business trip, good choice.
Tarkistettu asiakas
Yöpyi 2 yötä huhtikuussa 2019
ICI Hotel Akasaka フロント vastasi 7.7.2019
Thank you for your review. We are glad to heat that you enjoyed your stay in our Hotel. If you have a chance to come back to Tokyo, we will always welcome you. Thank you very much for staying with us. Look forward to seeing you again in the future!
10/10 Loistava
Vitali
Matkusti perheen kanssa, Matkusti kumppanin kanssa
23.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very supporive staff extra friendly and attentive thank you all so much secialy the young lady at the reception 22.may in the evening
Thank you for your friendlieness ans your nice smile
We will definitly come back
Vitali
Yöpyi 4 yötä toukokuussa 2024
6/10 OK
Noriko
22.5.2024
Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Noriko
Yöpyi 1 yön toukokuussa 2024
8/10 Hyvä
LINDA
16.5.2024
Hyvää: Palvelut/mukavuudet
Great staff and good location.
LINDA
Yöpyi 7 yötä toukokuussa 2024
HOTELSUI 赤坂 by ABEST Nishimoto vastasi 18.5.2024
Thank you for mailing us.I‘ll share for our staff your message.Thank you so much.
8/10 Hyvä
Kazumi
Matkusti ryhmän kanssa
10.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Dear Humberto,Thank you for taking the time to share your experience with us. We appreciate your feedback and would love to hear more about your stay at our hotel. Your insights are valuable to us as we continuously strive to improve our services and amenities for our guests. If there's anything specific you'd like to share or any areas where we can enhance your experience, please feel free to reach out to us. We hope to welcome you back again soon for an even better stay.
8/10 Hyvä
Priya
4.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Thank you
Priya
Yöpyi 3 yötä toukokuussa 2024
Hotel SUI Akasaka by Abest Aya vastasi 11.5.2024
Dear Priya,Thank you for taking the time to share your experience with us.We appreciate your feedback and would love to hear more about your stay at our hotel. Your insights are valuable to us as we continuously strive to improve our services and amenities for our guests. If there's anything specific you'd like to share or any areas where we can enhance your experience, please feel free to reach out to us. We hope to welcome you back again soon for an even better stay.
4/10 Huono
RAYMOND
Matkusti kumppanin kanssa
30.4.2024
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja palvelut/mukavuudet
My partner and I booked one room together. The room was first very small. It was not big enough to accommodate both of our carry-ons and checked luggage. There was only enough space to open luggage at a time. We practically lived out of our luggages. Upon getting into the room, although it was neat, we noticed it was not well kept; there were dust on the headboard and tables. It did not help that it aggravated my allergies because of the dust. We could hear the noises from outside like other visitors entering into their rooms. Probably the best part of the room was the washroom. It was modern and looked well kept. Overall, it felt more like a motel than a hotel. Would likely explore other options if my partner and I ever visit Tokyo again.
RAYMOND
Yöpyi 6 yötä huhtikuussa 2024
HOTELSUI 赤坂 by ABEST Nishimoto vastasi 3.5.2024
Thank you for coming and stay our hotel.We apologize for the inconvenience caused to our customers.we will do my best that is compare to other top hotels ever better than until now.Im lookig forward to come back again.
6/10 OK
mika
Matkusti perheen kanssa
28.4.2024
Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Dear Jeffrey,Thank you for sharing your feedback about your recent stay at our hotel. We value all guest experiences and appreciate you taking the time to provide us with your thoughts.If you would like to share more details about your experience or if there's anything specific that we could have done better, please feel free to reach out to our management team directly. Your insights are crucial for us to improve and ensure that future guests have a more enjoyable stay.Thank you again for your feedback, and we look forward to the possibility of welcoming you back.
The room was small, not well lit and no privacy curtain. The slippers provided were not those provided for one time use. Instead they looked worn out, seemed to be used by a lot of guests. Looks like only the bathroom had been updated.
Georgiana
Yöpyi 2 yötä huhtikuussa 2024
HOTELSUI 赤坂 by ABEST Nishimoto vastasi 20.4.2024
Thank you so much coming and stay here.We apologize for any inconvenience this may have caused our customers.About ameniteies are going to inclease better than now what I thinkWe will move for the best .We are lookimg foeward to come again.
10/10 Loistava
Andrei
Matkusti perheen kanssa
15.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very helpful English speaking staff, friendly. Clean rooms, fast wifi and internet.
Andrei
Yöpyi 4 yötä huhtikuussa 2024
HOTELSUI 赤坂 by ABEST Nishimoto vastasi 20.4.2024
Thank you so much for coming and stay.Did you take your had a good time?Thank you to us good coments too.We are lookig forward to you come again here.
8/10 Hyvä
Tatsuya, Saga
13.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This was such a great hotel! The staff was wonderful, there was a beautiful 13 floor lounging area, and a fun happy hour in the evening. Akasaka Station was so close it made it easy to go anywhere. The rooms are a bit small if you are used to something large but we enjoyed the space and the bed was extremely comfortable.
Audra
Yöpyi 5 yötä huhtikuussa 2024
HOTELSUI 赤坂 by ABEST Aya vastasi 13.4.2024
Dear Audra,Thank you for your kind words!We're pleased to hear that you've enjoyed your stay at our hotel and that you found our staff to be friendly. We're also glad that you were able to take advantage of the free happy hour service.We hope to see you again in the future!
10/10 Loistava
Aleksandra
Matkusti perheen kanssa
10.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Friendly staff, great location and awesome traditional breakfast! Highly recommended!!!
Aleksandra
Yöpyi 6 yötä maaliskuussa 2024
HOTELSUI 赤坂 by ABEST Nishimoto vastasi 10.4.2024
Thank you for your messeages.We are show all customer the best difference service of other hotels.And for breakfast, we focus on Japanese food.We are looking forward to come again that I hope.
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great area, close to a few metro stations.
Attentive stuff.
Free cofee and tea in the lobby.
Mikhail
Yöpyi 9 yötä maaliskuussa 2024
HOTELSUI 赤坂 by ABEST Aya vastasi 5.4.2024
Dear Mikhail,Thank you for your kind words! We're delighted to hear that you found the location of our hotel to be convenient as well as our staff to be attentive.We're also happy that you were able to take advantage of the free tea and coffee service.We hope to see you again in the future!
Dear Shiran,Thank you for your review.We're sorry to hear that the room was not up to your expectations. If there's anything you'd like us to do please don't hesitate to contact us.We hope to see you again in the future
10/10 Loistava
Lael, McMinnville
Matkusti kumppanin kanssa
18.3.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The neighborhood was very nice and the food options were incredible. The staff is very friendly and spoke English perfectly. Highly recommend for anyone. My husband is 6’4” and the double twin room fit us best so we each had space. They have hairdryers and mini fridge too which were very useful. Strong air conditioning too.
Lael
Yöpyi 4 yötä maaliskuussa 2024
Hotel SUI Akasaka by Abest Aya vastasi 19.3.2024
Dear Lael,Thank you for your kind words!We're glad that you found our staff to be friendly and that you were satisfied with your stay. We hope your Tokyo trip was eventful. We hope to see you again in the future!
8/10 Hyvä
Rika
Matkusti ryhmän kanssa
18.3.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Dear Tobias Markus,Thank you for your review.We're pleased to know that you were satisfied with your stay. We hope that your Tokyo trip was fun and eventful.We hope to see you again in the future!
10/10 Loistava
WARREN
27.2.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Lovely staff and a real cultural and diverse mix of people wieking on the Reception. These folks really reflect the modern world which is rarely the case with hotel staff in Japan - even in Tokyo. I met hard-working staff from Poland, Thailand, Hong Kong, Tawain, USA and several other countires. Thanks to all !
WARREN
Yöpyi 6 yötä helmikuussa 2024
Hotel SUI Akasaka by Abest Team vastasi 1.3.2024
Dear Warren,We're glad that you've enjoyed your stay at our hotel! We're also really happy to know that you were impressed with our staff!We're looking forward to seeing you again in the future!
8/10 Hyvä
GHI LING
Matkusti ryhmän kanssa
27.2.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The room seems small. Not much room for big luggage. Not enough hooks to hang clothes in the bathroom.
GHI LING
Yöpyi 2 yötä helmikuussa 2024
Hotel SUI Akasaka by Abest Team vastasi 1.3.2024
Dear Ghi Ling,Thank you for your review! We're sorry that the room size wasn't up to your standard. We'll think of ways to increase storage space in the rooms.We hope to see you again in the future!
6/10 OK
Takayo
19.2.2024
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Would recommend to stay at this hotel, service is very helpful and the rooms are clean
Allen
Yöpyi 2 yötä helmikuussa 2024
HOTELSUI Akasaka by ABEST Nishimoto vastasi 17.2.2024
Thank you for the choose and stay this hotel.Ill appreciate for you.We feel very happiness you are satisfied.I'm looking forward to youll be to stay again.
Hyvää: Majoituspaikan kunto ja tilat ja huoneen mukavuus
Joselyn
Yöpyi 5 yötä helmikuussa 2024
Hotel SUI Akasaka by Abest Team vastasi 1.3.2024
DearJoselyn!Thank you for your review! We're glad to know that you've enjoyed your stay at our hotel.We hope to see you again in the future!
10/10 Loistava
Sebastian
10.2.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The hotel is perfect! The property and the area are great. The staff was amazing, really nice and helpful.
Sebastian
Yöpyi 2 yötä helmikuussa 2024
HOTELSUI 赤坂 by ABEST Nishimito vastasi 24.2.2024
Thank you for choose and stay this hotel.We feel happy to you got good time.Im looking forward to you come back again next time.
10/10 Loistava
Sebastian
10.2.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Excellent hotel! The property is really nice, the area is perfect and well located. The staff is amazing, really nice and helpful. I will stay here again in Tokyo for sure.
Sebastian
Yöpyi 5 yötä tammikuussa 2024
HOTELSUI Akasaka by ABEST Nishimoto vastasi 17.2.2024
First, thank you for choose and stay this hotel.Ill feel happiness to you are satisfited.We are looking forward to youll stay again.
8/10 Hyvä
Chak Hang Simon
Liikematkailija
9.2.2024
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Good location, Good Service but strange room polic
Good location but surprisingly for my 7 days stay only clean the room for one time under the hotel policy.
Chak Hang Simon
Yöpyi 6 yötä tammikuussa 2024
Hotel SUI Akasaka by Abest Team vastasi 1.3.2024
Dear Chak Hang Simon,Thank you for your review! We're really glad that you found the location of our hotel to be convenient! We're sorry about the number of cleaning days not being enough under our current policy. We will consider updating the policy to accomodate a wider range of stay patterns. We hope to see you again in the future!
10/10 Loistava
Paloma Yoshie
Matkusti kumppanin kanssa
7.2.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Ótima localização, e oferecem uma área ótima para quem trabalha home Office. Tudo muito bom!
Paloma Yoshie
Yöpyi 2 yötä helmikuussa 2024
10/10 Loistava
Charlotte
5.2.2024
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Amazing stay
Lovely hotel in a wonderful area. Fabulous staff and a wonderful hotel. Would highly recommend. Free wine and plum wjne at happy hour too. Nothing was too much trouble. Thank you 😊
Charlotte
Yöpyi 3 yötä helmikuussa 2024
Hotel SUI Akasaka by Abest Philip vastasi 6.2.2024
Dear Charlotte,Thank you for your kind words!We're really glad that you've enjoyed your stay at our hotel and were able to take advantage of the free happy hour.We look forward to hosting you again!
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Tarkistettu asiakas
Yöpyi 2 yötä tammikuussa 2024
Hotel SUI Akasaka by Abest Team vastasi 1.3.2024
Valued Guest!Thank you for your review! We're glad to know that you've enjoyed your stay at our hotel.We hope to see you again in the future!
10/10 Loistava
Tarkistettu asiakas
26.1.2024
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Foregin friendly/외국인 친화적
대다수 직원이 외국인이라 5성급 일본 호텔보다 영어 응대가 훌륭합니다. 일본어도 어느정도 가능하고, 미숙한 여행객을 위해 겸양어 사용을 양해를 구하고 최소화 하는 등 친절한 서비스가 인상깊었습니다. 위치도 좋고, 대단히 추천할만 합니다.
Tarkistettu asiakas
Yöpyi 3 yötä tammikuussa 2024
Hotel Sui Akasaka by Abest NON vastasi 26.1.2024
후기를 남겨주셔서 진심으로 감사합니다. 당 호텔 스태프가 여러분에게 편안한 숙박을 제공할 수 있었다면 기뻐합니다. 칭찬의 말씀을 듣고 모든 스태프가 힘을 내고 있습니다. 또한 외국 손님들에게도 만족스러운 서비스를 제공하기 위해 영어와 일본어를 모두 지원하고 있으며, 이를 통해 겸양하게 대응하고 있습니다. 여러분이 즐거운 시간을 보낼 수 있었다면 영광입니다. 다음 방문을 기대하고 있겠습니다. 정말 감사합니다.
Hyvää: Henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
I would def book again!
First time in the city and this hotel was super decent! It’s close to the station and convenience stores. My bf and I enjoyed our stay and our room. As most know, everything in Japan is smaller so the room was quite small. It was a little hard to fit 2 large suitcases but we expected that! The staff speak English well and are so kind! We even booked an extra night. Thanks for the hospitality!
Ashlee
Yöpyi 4 yötä tammikuussa 2024
Hotel sui Akasaka by Abest NON vastasi 23.1.2024
Dear AshleeThank you so much for taking the time to share your positive experience with us! We're delighted to hear that you enjoyed your first time in the city and found our hotel to be super decent. It's wonderful that the proximity to the station and convenience stores added to the convenience of your stay.We appreciate your understanding regarding the size of the room, as space can be a bit limited in Japan. We're glad to hear that despite the size, you and your boyfriend still enjoyed your stay. Your feedback about the English-speaking and kind staff is heartwarming, and we'll be sure to pass on your compliments to our team.It's fantastic that you chose to extend your stay by booking an extra night! We strive to provide the best hospitality, and we're thrilled that we could contribute to a positive experience during your time in the city.Thank you once again for your kind words. We look forward to welcoming you back in the future!
10/10 Loistava
Masaaki
20.1.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Wir hatten ein Doppelzimmer inkl. Frühstück gebucht. Das Zimmer war Standard eingerichtet und gut soweit. Das Frühstück war leider sehr sehr schlecht, denn es gab keine Auswahl und nur eine vorgesetztes Japanisches Frühstück und das jeden Tag das gleiche. Es war wohl ausgeschrieben das man da nur japanisch frühstücken kann, jedoch nur im Hotel und das nur auf japanisch (trotz internationaler Gäste/Kunden). Sehr bedauerlich war auch das man für viele einzelne Hygieneprodukte zur Kasse gebeten wurde. Vom Service Personal hat keiner den Eindruck gemacht das er den Job langjährig ausübt, daher hat das Personal sehr unprofessionell und unerfahren gewirkt.
Hassan
Yöpyi 5 yötä joulukuussa 2023
HOTELSUI Akasaka by ABEST NON vastasi 23.1.2024
vielen Dank für Ihr ehrliches Feedback. Es tut uns leid zu hören, dass Ihr Aufenthalt nicht Ihren Erwartungen entsprochen hat. Wir nehmen Ihre Anmerkungen sehr ernst und entschuldigen uns aufrichtig für die Unannehmlichkeiten, die Sie erlebt haben.Hinsichtlich des Frühstücks bedauern wir, dass die Auswahl nicht Ihren Vorstellungen entsprochen hat. Wir werden Ihre Anmerkungen bezüglich der mangelnden Vielfalt und der ausschließlichen Ausrichtung auf ein japanisches Frühstück berücksichtigen. Wir werden uns bemühen, in Zukunft mehr Optionen anzubieten, um den Bedürfnissen unserer internationalen Gäste gerecht zu werden.Bezüglich der Kommunikation und des Services bedauern wir zutiefst, dass unser Personal nicht den Eindruck von Professionalität und Erfahrenheit vermitteln konnte. Wir werden sicherstellen, dass unser Team geschult wird, um einen qualitativ hochwertigen und serviceorientierten Aufenthalt für alle Gäste zu gewährleisten.Was die zusätzlichen Gebühren für Hygieneprodukte betrifft, werden wir dies intern überprüfen und sicherstellen, dass alle notwendigen Produkte im Zimmer kostenfrei zur Verfügung gestellt werden.Ihre Meinung ist uns wichtig, und wir danken Ihnen für Ihre konstruktive Kritik. Wir hoffen, dass Sie uns in der Zukunft eine weitere Chance geben, Sie von unserem Service zu überzeugen.Mit freundlichen Grüßen,