2/10 Hirveä
Shiraz
Liikematkailija, Matkusti kumppanin kanssa
3.9.2025
Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The guy claiming hunself to be the Manager, Simran has been very rude, declined my servuce dog inspite havung a letter from my doctor and made me pay $30 a night for my SD. Any complains or concerns i made, he ssid it was all my fault, i was lying and its my responsibility even though he kept making excuses for everything. Threatened to cancel my booking. Not even an apology, just excuses. Himself and his wife were not on the same page about any management. He said one thing, she said another. When confronted, again blames and excuses were thrown at me. Wouldn't accept my resquest to clean my room saying it can only be done once in 4 stays! Refused to speak with anyone above him. I had to feed my dog in the parking lot due to him taking over an hour to resolve the issue after threatening to cancel my booking. I booked for 3 nights a supreme king room, 1st night I was forced to take a queen room for which the stairs were unsafe, the light switch in the room didnt work. There was a telly but nowhere to sit to watch. Cables sticking out of the wall. The king room we mived to the next day, fridge was leaking. Bathroom needed a big time uodate as everything was falling apart. And the list goes on. However, the worst was how he treated his customers including myself.
Shiraz
Yöpyi 3 yötä elokuussa 2025
