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Arvostelut: The Imperial Torquay

4 out of 5
The Imperial Torquay
Park Hill Road, Torquay, England

Arvostelut

8,2

Erittäin hyvä

Arvosana 10 - Loistava. 456 kautta 1007 arvostelua" "
Arvosana 8 - Hyvä. 322 kautta 1007 arvostelua" "
Arvosana 6 - OK. 132 kautta 1007 arvostelua" "
Arvosana 4 - Huono. 66 kautta 1007 arvostelua" "
Arvosana 2 - Hirveä. 31 kautta 1007 arvostelua" "

8,6/10

Siisteys

8,4/10

Henkilökunta ja palvelu

8,2/10

Palvelut/mukavuudet

7,8/10

Majoituspaikan kunto ja tilat

7,6/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Mari

Yöpyi 1 yön heinäkuussa 2023
Alina vastasi 11.7.2023
Dear Mari,We would like you to thank you for your wonderful feedback.Hopefully we will get to welcoming you back in the near future for a autumn or winter getaway. Please do not hesitate to contact myself directly if you need any assistance in planning your next visit.Your sincerely,Customer Care Team

10/10 Loistava

Lee

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The outdoor pool was beautiful and nice and warm
Yöpyi 3 yötä toukokuussa 2024

10/10 Loistava

Michele

Liikematkailija
Hyvää: Majoituspaikan kunto ja tilat
Very friendly staff Beautiful view of the bay great location
Yöpyi 1 yön toukokuussa 2024

6/10 OK

Charles

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Generally a reasonable Hotel but the first night was not a very good sleep due to creaking floor boards, the amorous activities of a couple in a bedroom adjoining the woman being particularly annoying however the second night was far better and a good nights sleep was had!
Yöpyi 2 yötä toukokuussa 2024

10/10 Loistava

Jonathan

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Lovely stay here for a long weekend, close enough to walk to the harbour.
Yöpyi 2 yötä toukokuussa 2024

10/10 Loistava

tiffany

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We booked a one night stay to visit family and see a show. Loved our room. We booked a standard with a sea view and it was perfect. The room itself was clean and pretty. The bathroom was nicely done. The view was spectacular! We had a balcony we could sit outside on to enjoy a drink and the view. Bed was comfy and room not too hot. Great soundproofing as there was an alarm going off all night nearby but we couldn't hear it. OH struggles to sleep when we are away due to room temp and bed comfort. This is probably the second time he has ever slept right through the night so bonus points for that. Only a couple of things to mention. Would have been nice to be able to enjoy a sun lounger on the balcony. It was big enough for a couple. There was no toilet brush in bathroom. These things are hardly a deal breaker. Staff were very friendly and we couldn't ask for more really. Felt the room price was about right for the room and the view. We will definitely return!
Yöpyi 1 yön toukokuussa 2024

8/10 Hyvä

Emma

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu ja palvelut/mukavuudet
Huonoa: Siisteys
I had to sweep out long red hair from the bathroom floor ( I am blonde and my partner has short hair) , there were cigarette butts on the balcony, it took us ages to get to sleep because of residents banging doors , then the couple next door were arguing for a couple of hours that woke us up throughout the night I feel that the hotel is a little dated but overall the staff were friendly , and the food was good .
Yöpyi 1 yön toukokuussa 2024

6/10 OK

Peter

Matkusti kumppanin kanssa
Not we expected for a 4 star hotel inside and outside looked very tired,garden overgrown and bedroom looked unloved and in need of decoration,view across the bay fantastic.
Yöpyi 4 yötä toukokuussa 2024

10/10 Loistava

Dale

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very friendly staff as girlfriend is in wheelchair Catered for us very well As went through Expedia so wasn't all set in stone So hotel was amazing in sorting suitable room and parking
Yöpyi 2 yötä toukokuussa 2024

10/10 Loistava

Sara

Matkusti perheen kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Lovely hotel very quiet lovely breakfast friendley staff
Yöpyi 1 yön toukokuussa 2024

6/10 OK

David

Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024

10/10 Loistava

Teresa

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Lovely friendly staff rooms so clean and big brilliant location packed the car up no need to use it brilliant weekend rest
Yöpyi 2 yötä toukokuussa 2024

10/10 Loistava

Jennifer

Hyvää: Majoituspaikan kunto ja tilat
Very friendly staff and a very well maintained bar area. A clean impressive reception area
Yöpyi 2 yötä toukokuussa 2024

10/10 Loistava

Mark

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Excellent value with great views across the Marina from the Garden deluxe rooms.
Yöpyi 1 yön toukokuussa 2024

10/10 Loistava

Rebecca

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Lovely reception team stunning lobby, spacious room and comfy bed
Yöpyi 1 yön huhtikuussa 2024

8/10 Hyvä

Natasha

Yöpyi 1 yön huhtikuussa 2024

10/10 Loistava

Julian

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great property. Excellent location and having a sea view room was brilliant
Yöpyi 2 yötä huhtikuussa 2024
Alina vastasi 22.4.2024
Dear Julian,Thank you for your 5* review.We are delighted to see you have enjoyed your holiday at The Imperial Torquay and hopefully we will get the opportunity to welcome you back in the near future whilst you're visiting South Devon.Kind regards,Customer Care Service

8/10 Hyvä

Christopher

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
A well maintained vintage hotel within easy walking distance pf Torquay seafront. Friendly, helpful staff.
Yöpyi 3 yötä huhtikuussa 2024
Alina vastasi 23.4.2024
Dear Christopher,Thank you so much for your positive feedback. We look forward to welcome you back to Torbay and The Imperial Torquay very soon to experience more of our wonderful hotel and customer service.Kind regards,Customer Care Service

10/10 Loistava

teresa

Yöpyi 2 yötä huhtikuussa 2024

10/10 Loistava

Robert

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä huhtikuussa 2024
Alina vastasi 16.4.2024
Dear Robert,Thank you so much for your positive feedback. We look forward to welcome you back to Torbay and The Imperial Torquay very soon to experience more of our wonderful hotel and customer service.Kind regards,Customer Care Service

10/10 Loistava

Brett

Hyvää: Siisteys
Yöpyi 1 yön huhtikuussa 2024
Alina vastasi 16.4.2024
Dear Brett,Thank you so much for your positive feedback. We look forward to welcome you back to Torbay and The Imperial Torquay very soon to experience more of our wonderful hotel and customer service.Kind regards,Customer Care Service

10/10 Loistava

Gemma

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
A luxurious stay at an affordable price. Being able to use the swimming pool, sauna & jacuzzi for free was a massive bonus
Yöpyi 2 yötä huhtikuussa 2024
Alina vastasi 16.4.2024
Dear Gemma,Thank you so much for your positive feedback. We look forward to welcome you back to Torbay and The Imperial Torquay very soon to experience more of our wonderful hotel and customer service.Kind regards,Customer Care Service

8/10 Hyvä

Nancy

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Unfortunately the hotel is so huge and areas seem underused and feels as if it is not busy. It makes it feel cold and less welcoming. Obviously a restoration and development project is in the pipeline but meanwhile I think they should condense areas and make it feel cosier. The bar menu is poor.
Yöpyi 1 yön huhtikuussa 2024
Alina vastasi 16.4.2024
Dear Nancy,Thank you so much for staying with us and for taking the time to share your comments, all feedback is really useful and will help our team in delivering great customer service.Kind regards,Customer Care Service

10/10 Loistava

Neil

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Lovely 3 night stay. The hotel is super convenient to walk into town plus some local attractions. The room was very spacious and the bar lounge area a nice place to relax in during the evening. One improvement would be the swimming pool arrangements. We experienced many occasions when there were swimmers doing lengths. All well and good, but they’d often frown and sigh when my daughter and I were just using the pool for some fun. Need to rope off an area so both can cohabitate happily
Yöpyi 3 yötä huhtikuussa 2024
Alina vastasi 16.4.2024
Dear Neil,Thank you so much for staying with us and for taking the time to share your comments, all feedback is really useful and will help our team in delivering great customer service.Kind regards,Customer Care Service

6/10 OK

Simon

Hyvää: Siisteys ja henkilökunta ja palvelu
Really needs updating both inside and out.
Yöpyi 2 yötä huhtikuussa 2024
Alina vastasi 16.4.2024
Dear Simon,Thank you so much for staying with us and for taking the time to share your comments, all feedback is really useful and will help our team in delivering great customer service.Kind regards,Customer Care Service

4/10 Huono

Marlene

Matkusti perheen kanssa
Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
GREAT LOCATION* It was a small problem at the check-in as I was placed in smaller rooms than the one I'd booked but the manager was good and sorted out the problem. The first night was perfect, the other 3 nights Dogs barked early morning and afternoon. Children running above my room. The rooms looked rather tired but clean.... No fridges in the room. Parking is very expensive £34 for the 4 nights.
Yöpyi 4 yötä maaliskuussa 2024
Alina vastasi 16.4.2024
Dear Marlene,Thank you so much for staying with us and for taking the time to share your comments, all feedback is really useful and will help our team in delivering great customer service.Kind regards,Customer Care Service

2/10 Hirveä

Tobias

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Alina vastasi 16.4.2024
Dear Tobias,Thank you so much for taking the time to review our hotel. We would have loved to know what we could have done better to improve your experience at The Imperial Hotel. We are continuously working hard to improve our customer service and we hope you would give us the opportunity to look after you during your next visit in Torbay.Kind regards,Customer Care Service

4/10 Huono

Kira

Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
Alina vastasi 16.4.2024
Dear Kira,Thank you so much for taking the time to review our hotel. We would have loved to know what we could have done better to improve your experience at The Imperial Hotel. We are continuously working hard to improve our customer service and we hope you would give us the opportunity to look after you during your next visit in Torbay.Kind regards,Customer Care Service

10/10 Loistava

Kevin

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä maaliskuussa 2024
Alina vastasi 16.4.2024
Dear Kevin,Thank you so much for your positive feedback. We look forward to welcome you back to Torbay and The Imperial Torquay very soon to experience more of our wonderful hotel and customer service.Kind regards,Customer Care Service

10/10 Loistava

Cheryl

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Wonderful hotel.
Yöpyi 2 yötä maaliskuussa 2024
Alina vastasi 16.4.2024
Dear Chreyl,Thank you so much for your positive feedback. We hope to welcoming you again at The Imperial Torquay very soon to experience more of our wonderful hotel and customer service.Kind regards,Customer Care Service

10/10 Loistava

Dave

Lovely hotel inside outside looking ver tired apart from that had a great time
Yöpyi 2 yötä maaliskuussa 2024
Alina vastasi 16.4.2024
Dear Dave,Thank you so much for your positive feedback. We look forward to welcome you back to Torbay and The Imperial Torquay very soon to experience more of our wonderful hotel and customer service.Kind regards,Customer Care Service

10/10 Loistava

Ana Isabel

Matkusti kumppanin kanssa
Everything was clean and beautiful ❤️ Very nice 😊
Yöpyi 1 yön maaliskuussa 2024
Alina vastasi 16.4.2024
Dear Ana Isabel,Thank you so much for your positive feedback. We look forward to welcome you back to Torbay and The Imperial Torquay very soon to experience more of our wonderful hotel and customer service.Kind regards,Customer Care Service

8/10 Hyvä

Anthony

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The indoor pool was shut unable to use We had chosen this hotel because of leisure Facilities We were disappointed that this facility was closed
Yöpyi 2 yötä maaliskuussa 2024
Alina vastasi 16.4.2024
Dear Anthony,Thank you so much for staying with us and for taking the time to share your comments, all feedback is really useful and will help our team in delivering great customer service.Kind regards,Customer Care Service

8/10 Hyvä

Abigail

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Lovely hotel, beautiful views was lovely sitting in the bar area watching the sea. Staff were absolutely lovely, friendly and helpful. Gorgeous seating areas and feel to hotel. Rooms were a bit dated but added to the charm in a way. Pool was smaller than expected. Didn't expect to pay for parking on top of paying to stay which we think should be included. Overall lovely stay though and would stay again.
Yöpyi 1 yön maaliskuussa 2024
Alina vastasi 16.4.2024
Dear Abigail,Thank you so much for staying with us and for taking the time to share your comments, all feedback is really useful and will help our team in delivering great customer service.Kind regards,Customer Care Service

10/10 Loistava

Gary

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Like the warm welcome as you arrive,the seaviews are wonderful, you feel relaxed and comfortable. Dislike small bar. When functions are on ,cannot get to the bar.
Yöpyi 1 yön maaliskuussa 2024
Alina vastasi 16.4.2024
Dear Gary,Thank you so much for staying with us and for taking the time to share your comments, all feedback is really useful and will help our team in delivering great customer service.Kind regards,Customer Care Service

10/10 Loistava

Anthony

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff were all very helpful knowledgeable and have our ( the customer) best interests at heart. Special thanks to the housekeeping staff and the two ladies in the bar making food . Very polite and focused . Especially as the one lady wasent that old . Good level of maturity.
Yöpyi 2 yötä maaliskuussa 2024
Alina vastasi 16.4.2024
Dear Anthony,Thank you so much for your positive feedback. We hope to welcoming you again at The Imperial Torquay very soon to experience more of our wonderful hotel and customer service.Kind regards,Customer Care Service

10/10 Loistava

william

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä maaliskuussa 2024
Alina vastasi 16.4.2024
Dear William,Thank you so much for your positive feedback. We hope to welcoming you again at The Imperial Torquay very soon to experience more of our wonderful hotel and customer service.Kind regards,Customer Care Service

10/10 Loistava

Gail

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very nice stay
Yöpyi 3 yötä maaliskuussa 2024
Alina vastasi 16.4.2024
Dear Gail,Thank you so much for your positive feedback. We hope to welcoming you again at The Imperial Torquay very soon to experience more of our wonderful hotel and customer service.Kind regards,Customer Care Service

8/10 Hyvä

Louisa

Yöpyi 1 yön maaliskuussa 2024
Alina vastasi 16.4.2024
Dear Louisa,Thank you so much for taking the time to review our hotel. We would have loved to know what we could have done better to improve your experience at The Imperial Hotel. We are continuously working hard to improve our customer service and we hope you would give us the opportunity to look after you during your next visit in Torbay.Kind regards,Customer Care Service

6/10 OK

Sara

Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Fantastic views, clean bedroom , comfy good quality bedding, reasonable breakfast buffet. Poor infrastructure - scruffy, heating on timers, pool broken plus charge for parking!
Yöpyi 1 yön maaliskuussa 2024
Alina vastasi 16.4.2024
Dear Sara,Thank you so much for staying with us and for taking the time to share your comments, all feedback is really useful and will help our team in delivering great customer service.Kind regards,Customer Care Service

10/10 Loistava

Anne

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff were more than helpful in all respects. Accommodation just what we needed - spectacular view across Torbay, comfortable bed, spacious bathroom. Room service (for our arrival lunch) was good, as was the afternoon tea. High quality in lots of small ways - all of which add up to a great stay, even for just one night.
Yöpyi 1 yön maaliskuussa 2024
Alina vastasi 16.4.2024
Dear Anne,Thank you so much for your positive feedback. We hope to welcoming you again at The Imperial Torquay very soon to experience more of our wonderful hotel and customer service.Kind regards,Customer Care Service

10/10 Loistava

Marianne

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
room was spacoius and clean.
Yöpyi 1 yön maaliskuussa 2024
Alina vastasi 16.4.2024
Dear Marianne,Thank you so much for your positive feedback. We hope to welcoming you again at The Imperial Torquay very soon to experience more of our wonderful hotel and customer service.Kind regards,Customer Care Service

8/10 Hyvä

Sarah

Matkusti lemmikkien kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We upgraded to a suite and it was well worth it, such a lovely big space and a very big bed which was so comfortable. We did however have our dog with us and it did not stipulate on Expedia which rooms were dog friendly so we went ahead and booked a suite to be told on check in that dogs aren't allowed in the suites, this needs to be made clear on booking. Luckily they agreed that our dog could stay in the suite but I think that's only because we had upgraded to their Master Suite and it was my Husbands birthday. We ordered room service for our breakfast and it was adequate enough but wasn't amazing. The car parking is £8.50 a day or £18 a day if you want to park in the garage. (we opted for the cheaper option and it was fine - there were always plenty of spaces)
Yöpyi 2 yötä maaliskuussa 2024
Alina vastasi 12.3.2024
Dear Sarah,Thank you so much for staying with us and for taking the time to share your comments, all feedback is really useful and will help our team in delivering great customer service.Kind regards,Customer Care Service

10/10 Loistava

Roy

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very good for me has being by self
Yöpyi 3 yötä maaliskuussa 2024
Alina vastasi 12.3.2024
Dear Roy,Thank you for the 10* review. We are delighted to see you have enjoyed your holiday at The Imperial Torquay and hopefully we will get the opportunity to welcome you back in the near future whilst you're visiting South Devon

10/10 Loistava

Linda

Yöpyi 1 yön maaliskuussa 2024
Alina vastasi 16.4.2024
Dear Linda,Thank you so much for your positive feedback. We look forward to welcome you back to Torbay and The Imperial Torquay very soon to experience more of our wonderful hotel and customer service.Kind regards,Customer Care Service

8/10 Hyvä

Debs

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Huonoa: Majoituspaikan kunto ja tilat
Staff lovely and checkin easy. Great sized room but couldn’t go out on balcony because of maintenance. Room service limited and no menu in room. Very old fashioned tired hotel and definitely needs a revamp. My whole group for work stayed so not just my opinion. Room service quality was good. And room view incredible. Also the bed was comfy. Bathrooms look like something out of the 1980s
Yöpyi 1 yön maaliskuussa 2024
Alina vastasi 12.3.2024
Dear Debs,Thank you so much for staying with us and for taking the time to share your comments, all feedback is really useful and will help our team in delivering great customer service.Kind regards,Customer Care Service

10/10 Loistava

Slawek

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä maaliskuussa 2024
Alina vastasi 12.3.2024
Dear Slawek,Thank you for the 10* review. We are delighted to see you have enjoyed your holiday at The Imperial Torquay and hopefully we will get the opportunity to welcome you back in the near future whilst you're visiting South Devon

10/10 Loistava

Mark

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Comfortable feel to the hotel. Lovely big room with sea view across the bay. Very convenient for walking down to the Marina and local Restaurant's.
Yöpyi 1 yön maaliskuussa 2024
Alina vastasi 12.3.2024
Dear Mark,Thank you for the 10* review. We are delighted to see you have enjoyed your holiday at The Imperial Torquay and hopefully we will get the opportunity to welcome you back in the near future whilst you're visiting South Devon

10/10 Loistava

Gareth

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Lovely hotel only 5 minutes walk from the harbour area. It's on the hill above the harbour, so there's an incline to get to it, but that means the views over Torquay are amazing. Staff were very nice and super helpful. Spa facilities are a little bit dated, but it looks like they are currently being updated. Breakfast buffet was amazing.. I'd definitely recommend this hotel.
Yöpyi 1 yön maaliskuussa 2024
Alina vastasi 12.3.2024
Dear Gareth,Thank you for the 10* review. We are delighted to see you have enjoyed your holiday at The Imperial Torquay and hopefully we will get the opportunity to welcome you back in the near future whilst you're visiting South Devon

2/10 Hirveä

David

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very poor & rundown needs a good paint work on outside smelt damp in corridors very little staff & only 1 person serving in bar areas not impressed
Yöpyi 1 yön helmikuussa 2024
Alina vastasi 12.3.2024
Dear David,Thank you so much for staying with us and for taking the time to share your comments, all feedback is really useful and will help our team in delivering great customer service.Kind regards,Customer Care Service