6/10 OK
Melina
22.1.2022
Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Dirty and bad service! Would not go again.
The pictures makes the place look modern and clean. They only change the sheet to the room - no other cleaning done. Hair and dirt all over. Shared bathroom also very dirty. Cannot take shower without shoes. Toiletpaper everyday finished. Staff did not come to check toilets at all during the day. Two showers for mixed capsula and other did not drain the water. Two days with only cold water for shower. One night toilets were clogged. Hallway drinking water container empty most of the times. AC not working for most times. One day we wanted to eat at the hotel restaurant and they came to say us they run out of gas so they cant cook any food. We asked for only chips and guacamole but avocados were finished as well. Staff was ok but one lady did nothing to help us with our problems. The worst case was that we were put into room 215, and it was upstairs room with no window. I went right downstairs to ask for another room with window because I got claustrophobic with the room. They said they can do it tomorrow. I asked for another room from the short hair lady three days in a row and she never did anything to help. One day I saw another room empty so I went to ask for the guy if we can change there and he made it happen. I was up also for the first night because smoke detector was beeping all night and the lady promised to change the battery but she just gave empty promises. Gladly the blond reseptionist fixed it after 24 hours. Only nice thing was the price and lobby area.
Melina
Yöpyi 5 yötä tammikuussa 2022