Red Roof Inn – West Phoenix, Phoenix

”An old and worn down hotel. We first got a non-smoking room with an unbelievable cigarette stench, and the replacement also clearly was smoked in. Room door was open as we got in, and we could see the corridor lights from all sides as we closed it - take a guess how good it was in keeping noise out. Never again for a price of over $150.”

”I checked in even after the area looked rather sketchy! The bed was comfortable and that ask i needed. At 2am the room next to me started playing rap music extremely loud so i call the front desk and nothing was done for nearly an hour. I checked out and requested a refund which they would not give so I'll dispute the charge with my credit card provider. Red Roof customer service offered to give me 50% off which was not good enough. I slept in my car. I should have known something was amiss...