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Arvostelut: Copthorne Hotel Auckland City

4 out of 5
Copthorne Hotel Auckland City
150 Anzac Avenue, Auckland

Arvostelut

7,6

Hyvä

Arvosana 10 - Loistava. 225 kautta 1004 arvostelua" "
Arvosana 8 - Hyvä. 443 kautta 1004 arvostelua" "
Arvosana 6 - OK. 217 kautta 1004 arvostelua" "
Arvosana 4 - Huono. 82 kautta 1004 arvostelua" "
Arvosana 2 - Hirveä. 37 kautta 1004 arvostelua" "

8,0/10

Siisteys

8,4/10

Henkilökunta ja palvelu

7,2/10

Palvelut/mukavuudet

6,8/10

Majoituspaikan kunto ja tilat

7,4/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

bao

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024

6/10 OK

Heimo

Matkusti kumppanin kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
The room was very - very small, only one chair for two guests. No microwave, no cutlery only 2 coffee cups. Floor light was shining in under the door, very unpleasant. Room was clean, could do a new mattress.
Yöpyi 2 yötä toukokuussa 2024

6/10 OK

Deborah

Liikematkailija
Hyvää: Siisteys ja henkilökunta ja palvelu
Parking should be bult into the price of the room not expecting a $30.00 bill to park in a hotel that I am staying at overnight. very expensive. Did not expect to have thumping noise above my head whilst drying to sleep, sounded like workman working, but not sure what it was and never heard back from receiption.
Yöpyi 1 yön toukokuussa 2024

6/10 OK

Zoe

Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Huonoa: Majoituspaikan kunto ja tilat
A little away from the hustle and bustle of the city but a 9 minute walk to the The Strand. Nice room and the bed was soft, like sleeping on a cloud. (Con) The shower, it took 10 minutes to heat up but after, it was heaven. There is a gap between the door and the wall for the water to leak out so you will need an extra towel down there or your clothes will be wet.
Yöpyi 1 yön toukokuussa 2024

8/10 Hyvä

Beneuan

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Room generally quiet and safe good tv bed quite nice good blanket and sheet. Shower a bit hard to set tempreture and also ventialtion of shower room insufficient but can leave door open and use aircon.
Yöpyi 1 yön toukokuussa 2024

6/10 OK

Antonio

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 2 yötä toukokuussa 2024

8/10 Hyvä

Mark

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Although this is an older hotel, it was clean and the service was very good
Yöpyi 1 yön helmikuussa 2024

8/10 Hyvä

Nigel

Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Yöpyi 2 yötä toukokuussa 2024

8/10 Hyvä

Mathew

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The room was great. The breakfast buffet is overpriced for what you get.
Yöpyi 2 yötä toukokuussa 2024

8/10 Hyvä

Ian

Yöpyi 5 yötä toukokuussa 2024

8/10 Hyvä

Giselle

Matkusti ryhmän kanssa
We had three people in the property. Booked for 3 but not enough cups, glass, towels, teas for three. It was for two, while we paid for 3 guest.
Yöpyi 2 yötä toukokuussa 2024

8/10 Hyvä

Danielle

Matkusti perheen kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great place to stay if you are going to an event at Spark Arena as it is within easy walking distance. Guest car park is very convenient but it would be a very tight squeeze if you have an SUV or Ute. The room interior was very tired and needed some work and TLC but it was clean and fairly comfortable for a one night stay. Customer service was excellent and with a quick and easy check-in and check-out.
Yöpyi 1 yön huhtikuussa 2024

10/10 Loistava

Lisa

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The jewel in the Copthorne's crown are its wonderful people - a great staff from Managers to Housekeepers. Exceptionally helpful, kind, efficient and professional. Harbour view rooms have the advantage of having small balconies with double doors that can be opened to let in fresh air and have lovely views without being looked in on. The restaurant has well-priced, delicious and generous breakfast options, and offers a nice selection of beautifully prepared lunch and dinner menu choices that offer good value for money, and competitive local options if you want to eat in house.
Yöpyi 4 yötä huhtikuussa 2024

8/10 Hyvä

Oliver

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
A bit tired but central location
Yöpyi 1 yön huhtikuussa 2024

6/10 OK

Stacey

Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Found it very close to Auckland central, plenty to look at within walking distance
Yöpyi 2 yötä huhtikuussa 2024
Nick L - General Manager vastasi 30.4.2024
Dear StaceyThank for your feedback and for choosing to stay with us while in Auckland. We look forward to welcoming you back in the near future.Kind regards

6/10 OK

Adrienne

Hyvää: Siisteys
Yöpyi 1 yön huhtikuussa 2024
Nick L - General Manager vastasi 30.4.2024
Dear AdrienneThank for your feedback and for choosing to stay with us while in Auckland. We look forward to welcoming you back in the near future.Kind regards

10/10 Loistava

Joanna and Ruby

Yöpyi 2 yötä huhtikuussa 2024

8/10 Hyvä

Richard

Hyvää: Siisteys ja henkilökunta ja palvelu
Great place for short stay and location
Yöpyi 1 yön huhtikuussa 2024
Nick L - General Manager vastasi 30.4.2024
Dear RichardThank for your feedback and for choosing to stay with us while in Auckland. We look forward to welcoming you back in the near future.Kind regards

8/10 Hyvä

Leanne

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 1 yön huhtikuussa 2024
Nick L - General Manager vastasi 30.4.2024
Dear LeanneThank for your feedback and for choosing to stay with us while in Auckland. We look forward to welcoming you back in the near future.Kind regards

6/10 OK

Laura

Hyvää: Henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Room was old and outdated, Aircon didn't work had to sleep with the door open since no windows. Bathroom fan didn't work. No hot chocolate. Lack of bed pillows. Place needs more parking! Definitely should have been cheaper than the price I paid! Otherwise great staff experience and perfect location!!
Yöpyi 1 yön huhtikuussa 2024
Nick L - General Manager vastasi 30.4.2024
Dear LauraThank for your feedback and for choosing to stay with us while in Auckland. We look forward to welcoming you back in the near future.Kind regards

6/10 OK

Kim

Huonoa: Siisteys
Yöpyi 1 yön huhtikuussa 2024
Nick L - General Manager vastasi 30.4.2024
Dear KimThank for your feedback and for choosing to stay with us while in Auckland. We look forward to welcoming you back in the near future.Kind regards

10/10 Loistava

Michelle

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Everyone was friendly
Yöpyi 2 yötä huhtikuussa 2024
Nick L - General Manager vastasi 30.4.2024
Dear MichelleThank for your feedback and for choosing to stay with us while in Auckland. We look forward to welcoming you back in the near future.Kind regards

10/10 Loistava

Hunter

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We had a great stay here. Smaller rooms but they're also well priced. Location is very central which meant we didn't have to drive anywhere.
Yöpyi 1 yön huhtikuussa 2024
Nick L - General Manager vastasi 30.4.2024
Dear HunterThank for your feedback and for choosing to stay with us while in Auckland. We look forward to welcoming you back in the near future.Kind regards

8/10 Hyvä

Natasha

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Close to amenities
Yöpyi 1 yön huhtikuussa 2024
Nick L - General Manager vastasi 30.4.2024
Dear NatashaThank for your feedback and for choosing to stay with us while in Auckland. We look forward to welcoming you back in the near future.Kind regards

8/10 Hyvä

Camille

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
High CP Value.
Yöpyi 1 yön huhtikuussa 2024
Nick L - General Manager vastasi 30.4.2024
Dear CamilleThank for your feedback and for choosing to stay with us while in Auckland. We look forward to welcoming you back in the near future.Kind regards

8/10 Hyvä

MICHAEL

Good value property in great location
Yöpyi 2 yötä huhtikuussa 2024
Nick L - General Manager vastasi 30.4.2024
Dear MichaelThank for your feedback and for choosing to stay with us while in Auckland. We look forward to welcoming you back in the near future.Kind regards

8/10 Hyvä

Anny

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It suited our overnight stay, was comfortable and easy to find in Auckland City
Yöpyi 1 yön huhtikuussa 2024
Nick L - General Manager vastasi 30.4.2024
Dear AnnyThank for your feedback and for choosing to stay with us while in Auckland. We look forward to welcoming you back in the near future.Kind regards

4/10 Huono

Joanna

Matkusti kumppanin kanssa
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
the hotel is old and tired, the hotel suffered from a lack of maintenance with several issues, service at reception was good but were told there was room service available but when we got back to room was told it shuts off at 9pm.
Yöpyi 1 yön maaliskuussa 2024
Nick L - General Manager vastasi 8.4.2024
Dear JoannaThank you for taking the time to post your feedback regarding your accommodation experience.Having recently commenced at the hotel, the condition of the rooms is one area that has been identified for refurbishment which is due to commence in 2025. In the interim, we are currently painting all our rooms including the guest corridors.Kind regards and thank you for choosing to stay with us while in Auckland

10/10 Loistava

Cher

Matkusti ryhmän kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Service was friendly from check-in to checkout, bed was comfortable.
Yöpyi 1 yön huhtikuussa 2024
Nick L - General Manager vastasi 8.4.2024
Dear CherThank for your feedback and for choosing to stay with us while in Auckland. We look forward to welcoming you back in the near future.Kind regards

8/10 Hyvä

Linda

Matkusti ryhmän kanssa
Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Only 1 towel in room for 2 people and no water in room
Yöpyi 1 yön huhtikuussa 2024
Nick L - General Manager vastasi 8.4.2024
Dear LindaThank for your feedback and for choosing to stay with us while in Auckland. We look forward to welcoming you back in the near future.Kind regards

8/10 Hyvä

Mereana

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff were super lovely and accommodating!! will be coming back whenever we are in Auckland
Yöpyi 2 yötä maaliskuussa 2024
Nick L - General Manager vastasi 8.4.2024
Dear MereanaThank for your feedback and for choosing to stay with us while in Auckland. We look forward to welcoming you back in the near future.Kind regards

6/10 OK

Toni

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu
Great location, great staff, all very helpful. Facility a bit tired
Yöpyi 3 yötä maaliskuussa 2024
Nick L - General Manager vastasi 8.4.2024
Dear ToniThank for your feedback and for choosing to stay with us while in Auckland. We look forward to welcoming you back in the near future.Kind regards

10/10 Loistava

JONA

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very close to Spark Arena. Staff are very helpful.
Yöpyi 1 yön maaliskuussa 2024
Nick L - General Manager vastasi 8.4.2024
Dear JonaThank for your feedback and for choosing to stay with us while in Auckland. We look forward to welcoming you back in the near future.Kind regards

4/10 Huono

Stephen

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
The staff were friendly and helpful the bed comfortable not hard not soft but car parks too small the building is not only old and dated there is a lot of small repairs that have been ignored there is suppose to be a buffet breakfast but instead they changed it that morning to a hybrid breakfast which was some of the buffet good but limited. It’s not what you would expect with a Copthorne hotel
Yöpyi 1 yön maaliskuussa 2024
Nick L - General Manager vastasi 8.4.2024
Dear StephenThank you for taking the time to post your feedback regarding your accommodation experience.Having recently commenced at the hotel, the condition of the rooms is one area that has been identified for refurbishment which is due to commence in 2025. In the interim, we are currently painting all our rooms including the guest corridors.Kind regards and thank you for choosing to stay with us while in Auckland

4/10 Huono

Josephine

Matkusti kumppanin kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
When we checked in my partner noticed a used ear swab that was placed on the skirting near the floor which is disgusting. There were also almonds on the floor, we didn’t have these almonds so it was clear that the floor was not vacuumed before we checked in. The shower was also filthy and there was soap scum around the base of the shower, and the glass in the shower was all smeared and dirty. For the amount of money we spent for 4 nights I thought that the cleanliness would have been A LOT better. Due to staffing issues the bar and kitchen were also closed, a very disappointing stay to say the least.
Yöpyi 4 yötä maaliskuussa 2024
Nick L - General Manager vastasi 8.4.2024
Dear JosephineThank you for taking the time to post your feedback regarding your accommodation experience.Having recently commenced at the hotel, the condition of the rooms is one area that has been identified for refurbishment which is due to commence in 2025. In the interim, we are currently painting all our rooms including the guest corridors.Kind regards and thank you for choosing to stay with us while in Auckland

4/10 Huono

Colleen

Hyvää: Henkilökunta ja palvelu
I liked the shower!! However I booked for 3 people and the room was only set up for 2. I had to go down to reception to request a bed for the 3rd person.
Yöpyi 1 yön maaliskuussa 2024
Nick L - General Manager vastasi 8.4.2024
Dear ColleenThank you for taking the time to post your feedback regarding your accommodation experience.Having recently commenced at the hotel, the condition of the rooms is one area that has been identified for refurbishment which is due to commence in 2025. In the interim, we are currently painting all our rooms including the guest corridors.Kind regards and thank you for choosing to stay with us while in Auckland

8/10 Hyvä

Shozo

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
韓国人の団体がいて少しうるさかった。
Yöpyi 2 yötä maaliskuussa 2024
Nick L - General Manager vastasi 8.4.2024
Dear ShozoThank for your feedback and for choosing to stay with us while in Auckland. We look forward to welcoming you back in the near future.Kind regards

8/10 Hyvä

Andrea

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great service from staff
Yöpyi 1 yön maaliskuussa 2024
Nick L - General Manager vastasi 18.3.2024
Dear Thank for your feedback and for choosing to stay with us while in Auckland. We look forward to welcoming you back in the near future.Kind regards

8/10 Hyvä

Robert

Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
People at the hotel very helpful
Yöpyi 3 yötä helmikuussa 2024
Nick L - General Manager vastasi 18.3.2024
Dear Thank for your feedback and for choosing to stay with us while in Auckland. We look forward to welcoming you back in the near future.Kind regards

6/10 OK

Kaleigh

Yöpyi 2 yötä helmikuussa 2024
Nick L - General Manager vastasi 8.4.2024
Dear KaleighThank for your feedback and for choosing to stay with us while in Auckland. We look forward to welcoming you back in the near future.Kind regards

10/10 Loistava

Monica, Hockley

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We only stayed for one night, but it was very clean and breakfast was better than I expected, also Waite staff was very attentive, I would recommend and stay there next time
Yöpyi 1 yön helmikuussa 2024
Nick L - General Manager vastasi 28.2.2024
Dear MonicaThank for your feedback and for choosing to stay with us while in Auckland. We look forward to welcoming you back in the near future.Kind regards

8/10 Hyvä

James

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024
Nick L - General Manager vastasi 28.2.2024
Dear JamesThank for your feedback and for choosing to stay with us while in Auckland. We look forward to welcoming you back in the near future.Kind regards

6/10 OK

Trevor

Hyvää: Siisteys
Hot water ... Good. Asked for morning wake up call. Never got one. $400 deposit is an outrageously bad idea. The Savoy doesn't do that. Needs a microwave in the room
Yöpyi 2 yötä helmikuussa 2024
Nick L - General Manager vastasi 28.2.2024
Dear TrevorThank for your feedback and for choosing to stay with us while in Auckland. The hotel charges a 50 bond per night of a customers stay. We look forward to welcoming you back in the near future.Kind regards

8/10 Hyvä

Rachael

Matkusti ryhmän kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Great cental location, friendly, efficient staff.
Yöpyi 2 yötä helmikuussa 2024
Nick L - General Manager vastasi 28.2.2024
Dear RachaelThank for your feedback and for choosing to stay with us while in Auckland. We look forward to welcoming you back in the near future.Kind regards

4/10 Huono

Kelvin

Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Old and cruddy
Yöpyi 1 yön helmikuussa 2024
Nick L - General Manager vastasi 28.2.2024
Dear KevinThank you for taking the time to post your feedback regarding your accommodation experience.Having recently commenced at the hotel, the condition of the rooms is one area that has been identified for refurbishment which is due to commence in 2025. In the interim, we are currently painting all our rooms including the guest corridors.Kind regards and thank you for choosing to stay with us while in Auckland

10/10 Loistava

Annette

Yöpyi 1 yön helmikuussa 2024
Nick L - General Manager vastasi 8.4.2024
Dear AnnetteThank for your feedback and for choosing to stay with us while in Auckland. We look forward to welcoming you back in the near future.Kind regards

10/10 Loistava

John

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
All good.have stayed in the past many times.
Yöpyi 1 yön helmikuussa 2024
Nick L - General Manager vastasi 28.2.2024
Dear JohnThank for your feedback and for choosing to stay with us while in Auckland. We look forward to welcoming you back in the near future.Kind regards

4/10 Huono

John

Hyvää: Siisteys
Yöpyi 2 yötä tammikuussa 2024
Nick L - General Manager vastasi 2.2.2024
Dear JohnThank you for taking the time to post your feedback regarding your accommodation experience.Having recently commenced at the hotel, the condition of the rooms is one area that has been identified for refurbishment which is due to commence in 2025. In the interim, we are currently painting all our rooms including the guest corridors.Kind regards and thank you for choosing to stay with us while in Auckland

10/10 Loistava

Hollie

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Huonoa: Palvelut/mukavuudet
We enjoyed our lovely stay at the Copthorne Hotel. We will be sure to visit again!
Yöpyi 3 yötä tammikuussa 2024
Nick L - General Manager vastasi 2.2.2024
Dear HollieThank for your feedback and for choosing to stay with us while in Auckland. We look forward to welcoming you back in the near future.Kind regards

4/10 Huono

Dean

Matkusti ryhmän kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Air con did not work which made room uncomfirtable in the heat, shower low pressure, TV worked in a hit and miss manner.
Yöpyi 1 yön tammikuussa 2024
Nick L - General Manager vastasi 2.2.2024
Dear DeanThank you for taking the time to post your feedback regarding your accommodation experience.Having recently commenced at the hotel, the condition of the rooms is one area that has been identified for refurbishment which is due to commence in 2025. In the interim, we are currently painting all our rooms including the guest corridors.Kind regards and thank you for choosing to stay with us while in Auckland