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Arvostelut: Novotel Bangkok Sukhumvit 20

4.5 out of 5
Novotel Bangkok Sukhumvit 20
19/9 Sukhumvit 20 Klong Toey 10110, Bangkok, Bangkok (province)

Arvostelut

9,0

Upea

Arvosana 10 - Loistava. 620 kautta 1002 arvostelua" "
Arvosana 8 - Hyvä. 301 kautta 1002 arvostelua" "
Arvosana 6 - OK. 54 kautta 1002 arvostelua" "
Arvosana 4 - Huono. 15 kautta 1002 arvostelua" "
Arvosana 2 - Hirveä. 12 kautta 1002 arvostelua" "

9,2/10

Siisteys

9,2/10

Henkilökunta ja palvelu

9,0/10

Palvelut/mukavuudet

9,2/10

Majoituspaikan kunto ja tilat

9,0/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Jani

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä joulukuussa 2023
Kanta Hanvesakul - Resident Manager vastasi 25.12.2023
Dear Khun Jani,Thank you very much for taking the time to review regarding your recent experience with us. We are very glad to learn that you had a great experience and thank you for the wonderful score. Your review is very important for us in ensuring that we provide the best level of services and facilities to our guests, such as yourself at the Novotel Bangkok Sukhumvit 20. We look forward to welcoming you back.Yours sincerely,

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä marraskuussa 2023
Kanta Hanvesakul - Resident Manager vastasi 22.11.2023
Dear Valued Guest,Thank you very much for your rating regarding your recent experience with us. Your review are important for us in ensuring that we provide the best level of service to our guests, such as yourself.Please rest assured that we are committed to providing the highest level of services and facilities to our guests at the Novotel Bangkok Sukhumvit 20. We are really looking forward to welcoming you back.Yours sincerely,

8/10 Hyvä

Lassi

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä marraskuussa 2023
Kanta Hanvesakul - Resident Manager vastasi 14.11.2023
Dear Khun Lassi,We very much appreciate your score rating regarding your stay at the Novotel Bangkok Sukhumvit 20. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 Hyvä

Matti

Yöpyi 3 yötä maaliskuussa 2023
Kanta Hanvesakul - Resident Manager vastasi 24.3.2023
Dear Mr. Mikko,Thank you very much for taking the time to rate the score regarding your recent experience with us. We are very glad to learn that you had a pleasant stay. Your feedback is very important for us in ensuring that we provide the best level of service to our guests, such as yourself.Please rest assured that we are committed to providing the highest level of services and facilities to our guests at the Novotel Bangkok Sukhumvit 20. We look forward to welcoming you back.Yours sincerely,

8/10 Hyvä

Ari

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä huhtikuussa 2022
Kanta Hanvesakul (Resident Manager) vastasi 26.4.2022
Dear Ari, We very much appreciate your rating score regarding your stay at Novotel Bangkok Sukhumvit 20. It is always a pleasure to receive feedback. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. If you would like to share more comment, please feel free to let us know. Thank you again for sharing your experience, and we hope your next visit will be a pleasant stay. Sincerely,

10/10 Loistava

Toni

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great value for your money
Great hotel. Professional staff all around. Good, reliable wifi. Family market right outside. Easy to get a taxi in front of the hotel. Comfortable rooms and a great bed. I actually already booked another week's stay so it's easy for me to recommend this hotel.
Yöpyi 8 yötä maaliskuussa 2021

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä joulukuussa 2019

6/10 OK

Tarkistettu asiakas

Hyvää: Siisteys ja huoneen mukavuus
Yöpyi 5 yötä joulukuussa 2018

6/10 OK

Henri, Helsinki

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Hieno ja hyvä hotelli... mutta
Yövyin hotellissa 2 yötä huoneessa 1004. Saavuin hotellille n.14:00. Sisäänkirjautuminen oli loistava. Istuin mukavassa nojatuolissa kun vastaanotto henkilöstö lainasi ensin passiani, sitten toi paperin allekirjoitettavaksi ja lopulta laskutti luottokortilta katevarauksen. Itse ei tarvinnut tehdä mitään. Kun sain avaimen sanottiin, että voin mennä huoneeseeni ja laukkuni tuodaan perästä. Huone oli mielestäni tilava. Sänky todella iso ja mukava nukkua. Suihku toimi hyvin. Wi-Fi oli nopea ja TV:ssä oli mukavasti kanavia. Myös maisema ikkunasta oli miellyttävä vaikka huoneeni ei aivan ylimmissä kerroksissa ollutkaan. Uima-allas ei ollut ihan yhtä iso kuin kuvien perusteella oletin, mutta kyllä siinä mahtui kolme rinnakkain uimaan. Hotellin aamupala oli loistava ehkä paras missä olen ikinä ollut. Takseja oli aina saatavilla hotellin edestä. Kaikin puolin hieno hotelli mutta sitten se mutta. Mennessäni ensimmäisenä yönä nukkumaan puoliltaöin huoneen ilmastointi näytti 22 astetta. Säädin ilmastoinnin 26 asteeseen jonka olen todennut minulle hyväksi lämpötilaksi nukkua. Heräsin noin kello 04:00 palellen ja ihmettelin mikä on vikana. Tarkastin ilmastoinnin ja se näytti 21 astetta. Sammutin sen mutta vahinko oli jo tapahtunut. Siitä yöstä seurasi kurkkukipu, kuume ja flunssa. Toisen yön nukuin ilman ilmastointia. En tiedä oliko vika vain huoneessani vai koko hotellissa mutta ei ollut kiva lentää toisena aamuna kipeänä 10 tuntia kotiin ja raahautua terveystalolle hakemaan s-lomaa.
Yöpyi 2 yötä heinäkuussa 2018

8/10 Hyvä

Tuomas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Nice hotel with great location
The hotel is located near Asok BTS and there are also great local restaurants nearby. Our room was nice and the hotel staff was very friendly. It's fairly priced compared to the quality and the location.

8/10 Hyvä

Tomi

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä tammikuussa 2018

8/10 Hyvä

Tomi

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Location great, breakfast ok, room quite small and got cigarette smell in for couple of times, which is not nice at all.
Yöpyi 2 yötä helmikuussa 2018

8/10 Hyvä

Tomi

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön helmikuussa 2018

10/10 Loistava

Thomas, Laguna Niguel

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Overall a very nice hotel. Good breakfast and convenient
Yöpyi 1 yön toukokuussa 2024
Kanta Hanvesakul - Resident Manager vastasi 23.5.2024
Dear Thomas,Thank you very much for taking the time to write your review regarding your recent experience with us. We are pleased to learn that you had a wonderful stay and enjoyed at our hotel. Thank you for the compliments for breakfast, these comments will be shared with the team members and Senior Management. We look forward to welcoming you back soon!Yours sincerely,

10/10 Loistava

MAHER, Gorham

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This is my third time I book in this hotel in arrow is so good and I recommend everyone to book in this hotel
Yöpyi 6 yötä toukokuussa 2024
Kanta Hanvesakul - Resident Manager vastasi 23.5.2024
Dear Maher,Thank you very much for taking the time to review your recent experience with us. We are pleased to know that you enjoyed your experience and thank you for your valuable score, which will be shared with our team members.Please rest assured that we are committed to providing the highest level of services and facilities to our guests at Novotel Bangkok Sukhumvit 20.We look forward to welcoming you back.Yours sincerely,

8/10 Hyvä

Peter

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Top
Yöpyi 2 yötä helmikuussa 2024
Kanta Hanvesakul - Resident Manager vastasi 23.5.2024
Dear Peter,We very much appreciate your comments regarding your stay at the Novotel Bangkok Sukhumvit 20. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Loistava

Teck Meng Wilson, Singapore

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Nice no fuss property
Yöpyi 7 yötä huhtikuussa 2024
Kanta Hanvesakul - Resident Manager vastasi 26.4.2024
Dear Mr. Wilson,Thank you very much for taking the time to write your review regarding your recent experience with us. We are very glad to learn that you had an enjoyable stay. These comments are very important for us in ensuring that we provide the best level of service to our guests, such as yourself.Please rest assured that we are committed to providing the highest level of services and facilities to our guests at the Novotel Bangkok Sukhumvit 20. We look forward to welcoming you back.Yours sincerely,

2/10 Hirveä

Jessica

Matkusti ryhmän kanssa
Huonoa: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Our experience at Novotel was highly disappointing. The customer service was subpar, and we won't be returning or recommending it to anyone. Despite booking a two-night stay along with our friends, we were charged a deposit four times higher than theirs - $8000 baht compared to their $2000 baht deposit. When we politely inquired about the discrepancy, the staff was rude and dismissive. They told us not to worry about the larger deposit since we would get it back if there was no damage to the room. Even when considering adding breakfast to our reservation, we were quoted different rates than our friends who had just done the same. The entire stay was uncomfortable, with the night staff displaying unprofessional behavior. It's clear that it's an acceptable practice for them to profile guests and charge deposits accordingly. While we did eventually receive our deposit back, the whole ordeal left us feeling uneasy about the hotel's practices and treatment of guests.
Yöpyi 2 yötä huhtikuussa 2024
Nikolay Stoyanov - General Manager vastasi 26.4.2024
Dear Jessica,Thank you for choosing Novotel Bangkok Sukhumvit 20 for your recent stay, and we appreciate your feedback. We apologize for any inconvenience you experienced during your visit, and we take your comments seriously.We regret the confusion regarding the deposit amount. Our standard policy is to collect a deposit for guest room charges, in case not prepaid, and incidental expenses, which usually cover food and beverage consumption within our premises. Deviations from this policy should be clearly communicated to guests.Please note that the receptionist, who checked you in, got confused by the additional charges for your early check-in and the fact that several rooms were under the same party. We are committed to improving our team’s performance and their understanding of our deposit procedures. Rest assured, we will address this internally to prevent similar incidents in the future.We also would like to apologize for not clearly explaining our breakfast rate policies. We do offer discounted, fully prepaid rates upon check-in. If these rates are not secured at that time, our standard walk-in rate applies at the restaurant.Once again, we are sorry if you felt uncomfortable during your stay. Our employee’s intention was not to make you feel this way, and we appreciate your understanding.Profiling guests based on deposits is not our practice, and we apologize for any negative impression. On the contrary, we are glad that you eventually received your deposit back. Your feedback highlights areas where we can improve, and we appreciate your patience.We value your feedback as it helps us enhance our service. We hope that this experience will not prevent you from visiting us again in the future.Warm regards,

10/10 Loistava

Tibor

G
Yöpyi 5 yötä huhtikuussa 2024
Kanta Hanvesakul - Resident Manager vastasi 10.4.2024
Dear Tibor,We very much appreciate your score rating regarding your stay at the Novotel Bangkok Sukhumvit 20. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Loistava

Bogdan Mihai

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä maaliskuussa 2024
Kanta Hanvesakul - Resident Manager vastasi 10.4.2024
Dear Bogdan Mihai,Thank you very much for your rating regarding your recent experience with us. Your review are important for us in ensuring that we provide the best level of service to our guests, such as yourself.Please rest assured that we are committed to providing the highest level of services and facilities to our guests at the Novotel Bangkok Sukhumvit 20. We are really looking forward to welcoming you back.Yours sincerely,

10/10 Loistava

TOMOYO

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä maaliskuussa 2024
Kanta Hanvesakul - Resident Manager vastasi 3.4.2024
Dear Tomoyo,We very much appreciate your score rating regarding your stay at the Novotel Bangkok Sukhumvit 20. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Loistava

Magnus

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä maaliskuussa 2024
Kanta Hanvesakul - Resident Manager vastasi 3.4.2024
Dear Magnus,Thank you very much for taking the time to rate the score regarding your recent experience with us. We are very glad to learn that you had a pleasant stay. Your feedback is very important for us in ensuring that we provide the best level of service to our guests, such as yourself.Please rest assured that we are committed to providing the highest level of services and facilities to our guests at the Novotel Bangkok Sukhumvit 20. We look forward to welcoming you back.Yours sincerely,

8/10 Hyvä

Rajeshwar

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Property was very clean and well kept.
Yöpyi 2 yötä maaliskuussa 2024
Kanta Hanvesakul - Resident Manager vastasi 3.4.2024
Dear Rajeshwar,Thank you very much for your rating regarding your recent experience with us. Your review are important for us in ensuring that we provide the best level of service to our guests, such as yourself.Please rest assured that we are committed to providing the highest level of services and facilities to our guests at the Novotel Bangkok Sukhumvit 20. We are really looking forward to welcoming you back.Yours sincerely,

10/10 Loistava

Sharmistha

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Close to transportation on metro.
Yöpyi 3 yötä maaliskuussa 2024
Kanta Hanvesakul - Resident Manager vastasi 3.4.2024
Dear Sharmistha,Thank you very much for taking the time to write your review regarding your recent experience with us. We are pleased to know that you had an enjoyable stay with us and found the hotel location to be convenient. Your comments are very important for us in ensuring that we provide the best level of service to our guests, such as yourself. Please rest assured that we are committed to providing the highest level of services and facilities to our guests for which the Novotel Bangkok Sukhumvit 20 is renown. We look forward to welcoming you back.Yours sincerely,

10/10 Loistava

Yuki

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
近くにあるカフェやレストランが好きなので、環境も好きです。本当に特に不満がないホテルでした。プールがやや混んでいたけど、ホテルのせいではないし。
Yöpyi 2 yötä maaliskuussa 2024
Kanta Hanvesakul - Resident Manager vastasi 3.4.2024
Dear Ms. Yuki,Thank you very much for taking the time to write your review regarding your recent experience with us. We are very glad to learn that you had an enjoyable stay and thank you for the wonderful comments. These comments are very important for us in ensuring that we provide the best level of service to our guests, such as yourself.Please rest assured that we are committed to providing the highest level of services and facilities to our guests at the Novotel Bangkok Sukhumvit 20. We look forward to welcoming you back.Yours sincerely,

10/10 Loistava

Maung Tun

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
In business district area and convenient.
Yöpyi 2 yötä helmikuussa 2024
Kanta Hanvesakul - Resident Manager vastasi 11.3.2024
Dear Maung Tun, Thank you very much for taking the time to write your review regarding your recent experience with us. We are pleased to learn that you enjoyed your stay with us and liked our hotel location. Please rest assured that we are committed to providing the highest level of services and facilities to our guests at the Novotel Bangkok Sukhumvit 20. We are really looking forward to welcoming you back.Yours sincerely,

8/10 Hyvä

Alan, Katy

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 19 yötä tammikuussa 2024
Kanta Hanvesakul - Resident Manager vastasi 1.3.2024
Dear Khun Alan,Thank you very much for your rating regarding your recent experience with us. Your review are important for us in ensuring that we provide the best level of service to our guests, such as yourself.Please rest assured that we are committed to providing the highest level of services and facilities to our guests at the Novotel Bangkok Sukhumvit 20. We are really looking forward to welcoming you back.Yours sincerely,

10/10 Loistava

Patric

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Novotel is at a great and convenient location.
Yöpyi 3 yötä tammikuussa 2024
Kanta Hanvesakul - Resident Manager vastasi 27.2.2024
Dear Patric,Thank you very much for taking the time to review your recent experience with us. We are pleased to know that you enjoyed your experience and thank you for your valuable score, which will be shared with our team members.Please rest assured that we are committed to providing the highest level of services and facilities to our guests at Novotel Bangkok Sukhumvit 20.We look forward to welcoming you back.Yours sincerely,

8/10 Hyvä

Hon Chun Andy

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä tammikuussa 2024
Kanta Hanvesakul - Resident Manager vastasi 27.2.2024
Dear Hon Chun Andy,Thank you very much for your rating regarding your recent experience with us. Your review are important for us in ensuring that we provide the best level of service to our guests, such as yourself.Please rest assured that we are committed to providing the highest level of services and facilities to our guests at the Novotel Bangkok Sukhumvit 20. We are really looking forward to welcoming you back.Yours sincerely,

10/10 Loistava

Allan

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everyday room cleaning, clean gym and swimming pool. Massage at hotel was also amazing.
Yöpyi 8 yötä helmikuussa 2024
Kanta Hanvesakul - Resident Manager vastasi 27.2.2024
Dear Allan,Thank you very much for taking the time to write your review regarding your recent experience with us. We are very glad to learn that you had an enjoyable stay and thank you for the massage in the hotel. These comments are very important for us in ensuring that we provide the best level of service to our guests, such as yourself.Please rest assured that we are committed to providing the highest level of services and facilities to our guests at the Novotel Bangkok Sukhumvit 20. We look forward to welcoming you back.Yours sincerely,

10/10 Loistava

Shiozaki

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very nice hotel. I would like to select this hotel if have a chance to visit Bangkok again.
Yöpyi 3 yötä helmikuussa 2024
Kanta Hanvesakul - Resident Manager vastasi 21.2.2024
Dear Khun Shiozaki,Thank you very much for taking the time to write your review regarding your recent experience with us. We are glad to learn that you enjoyed your stay. Please rest assured that we are committed to providing the highest level of services and facilities to our guests, such as yourself at the Novotel Bangkok Sukhumvit 20. We look forward to welcoming you back soon.Your Sincerely,

8/10 Hyvä

SHENG-YI

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
服務好、整潔。
Yöpyi 4 yötä helmikuussa 2024
Kanta Hanvesakul - Resident Manager vastasi 21.2.2024
Dear SHENG-YI,We very much appreciate your review regarding your stay at the Novotel Bangkok Sukhumvit 20. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Loistava

Bruce, Collingwood

Yöpyi 3 yötä helmikuussa 2024
Kanta Hanvesakul - Resident Manager vastasi 3.4.2024
Dear Mr. Bruce,Thank you very much for taking the time to rate the score regarding your recent experience with us. We are very glad to learn that you had a pleasant stay. Your feedback is very important for us in ensuring that we provide the best level of service to our guests, such as yourself.Please rest assured that we are committed to providing the highest level of services and facilities to our guests at the Novotel Bangkok Sukhumvit 20. We look forward to welcoming you back.Yours sincerely,

10/10 Loistava

Izidor

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 5 yötä helmikuussa 2024
Kanta Hanvesakul - Resident Manager vastasi 14.2.2024
Dear Izidor,Thank you very much for taking the time to review regarding your recent experience with us. We are very glad to learn that you had a great experience and thank you for the wonderful score. Your review is very important for us in ensuring that we provide the best level of services and facilities to our guests, such as yourself at the Novotel Bangkok Sukhumvit 20. We look forward to welcoming you back.Yours sincerely,

10/10 Loistava

Edna

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Everything was great! Thank you for all the staff at Novotel Sukhumvit 20👍
Yöpyi 3 yötä helmikuussa 2024
Kanta Hanvesakul - Resident Manager vastasi 14.2.2024
Dear Khun Edna,Thank you very much for taking the time to write your review regarding your recent experience with us. We are pleased to know that you had an enjoyable stay with us. Your comments are very important for us in ensuring that we provide the best level of service to our guests, such as yourself. Please rest assured that we are committed to providing the highest level of services and facilities to our guests for which the Novotel Bangkok Sukhumvit 20 is renown. We look forward to welcoming you back.Yours sincerely,

6/10 OK

Masaya

Hyvää: Siisteys
Good
Yöpyi 2 yötä helmikuussa 2024
Kanta Hanvesakul - Resident Manager vastasi 14.2.2024
Dear Masaya,Thank you very much for taking the time to rate the score regarding your recent experience with us. Your feedback is very important for us in ensuring that we provide the best level of service to our guests, such as yourself. Please feel free to share more details at H9343-GM2@accor.com for our improvement.Please rest assured that we are committed to providing the highest level of services and facilities to our guests at the Novotel Bangkok Sukhumvit 20. We look forward to welcoming you back.Yours sincerely,

10/10 Loistava

DONGSEOP

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
가성비 좋은 숙소
도심에 있어 이동하기도 편하고, 가성비 괜찮은 곳입니다. 출장가시거나, 여행시 이용하기 좋아요
Yöpyi 2 yötä tammikuussa 2024
Kanta Hanvesakul - Resident Manager vastasi 6.2.2024
Dear r2thebizel,Thank you for your wonderful review! Your comments will be shared with our entire team as it always nice to hear that our guests have enjoyed their stay.Thank you once again for your valuable feedback and we look forward to welcoming you back soon!Yours sincerely,

10/10 Loistava

Luisa

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 5 yötä tammikuussa 2024
Kanta Hanvesakul - Resident Manager vastasi 6.2.2024
Dear Ms. Luisa,Thank you very much for taking the time to rate the score regarding your recent experience with us. We are very glad to learn that you had a pleasant stay. Your feedback is very important for us in ensuring that we provide the best level of service to our guests, such as yourself.Please rest assured that we are committed to providing the highest level of services and facilities to our guests at the Novotel Bangkok Sukhumvit 20. We look forward to welcoming you back.Yours sincerely,

8/10 Hyvä

Tobias

Hyvää: Henkilökunta ja palvelu ja huoneen mukavuus
Huonoa: Siisteys
Hotellet börjar bli ganska slitet och städningen i hörnen behöver bli bättre. Har bott här många gånger sen det öppnade för att det var rent och fräscht. Det ligger bra till och är fortfarande ganska prisvärt men letar nog efter ett nyare hotell till nästa resa.
Yöpyi 5 yötä tammikuussa 2024
Kanta Hanvesakul - Resident Manager vastasi 6.2.2024
Dear Mr, Tobias, Thank you very much for taking the time to write your review regarding your recent experience with us. We do apologize for the inconveniences that your experience was not met the expectation regarding the cleanliness. Please rest assured that the matter has been shared with the department heads concern for immediate improvement. Your comments are very important for us in ensuring that we provide the best level of service to our guests, such as yourself. Once again please accept our sincere apologies and we look forward to welcoming you back.Yours sincerely,

8/10 Hyvä

Michael, Floersheim

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Sehr gutes Stadthotel in top Lage bei mehreren großen Malls. Viele gute Essensmöglichkeiten in unmittelbarer Nähe. 7/11 ist 2min zu Fuß entfernt. Zimmer haben eine gute Größe, sind mittlerweile aber etwas in die Jahre gekommen. Schmälert den insgesamt guten Eindruck aber nur minimal. Der Infinitypool und die skybar sind absolut zu empfehlen, ebenfalls das sehr gute Frühstück mit einer reichhaltigen Auswahl. Wir haben uns rundum wohl gefühlt, danke für den schönen Aufenthalt 🙏
Yöpyi 4 yötä tammikuussa 2024
Kanta Hanvesakul - Resident Manager vastasi 2.2.2024
Dear Mr. Michael,Thank you for your wonderful review! It is such a joy to hear that you have enjoyed your stay and every aspect of the hotel from the arrival experience to the Sky Bar. We have shared your comments with our entire team, as we strive to ensure that all our valued guests are provided with the best level of services. We all express our thanks for your business and hope we’ll have the honor of welcoming you back once again.Yours sincerely,

8/10 Hyvä

DUJIN

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön tammikuussa 2024
Kanta Hanvesakul - Resident Manager vastasi 2.2.2024
Dear Janry Gabuyo,Thank you very much for taking the time to rate the score on google regarding your recent experience with us. We are very glad to learn that you had a pleasant stay. Your feedback is very important for us in ensuring that we provide the best level of service to our guests, such as yourself.Please rest assured that we are committed to providing the highest level of services and facilities to our guests at the Novotel Bangkok Sukhumvit 20. We look forward to welcoming you back.Yours sincerely,

8/10 Hyvä

Thomas, Laguna Niguel

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice hotel in a convenient location. Breakfast is also quite good.
Yöpyi 2 yötä tammikuussa 2024
Kanta Hanvesakul - Resident Manager vastasi 2.2.2024
Dear Mr. Thomas,Thank you very much for taking the time to write your review regarding your recent experience with us. We are pleased to learn that you enjoyed your stay with us and liked our hotel location. Please rest assured that we are committed to providing the highest level of services and facilities to our guests at the Novotel Bangkok Sukhumvit 20. We are really looking forward to welcoming you back.Yours sincerely,

10/10 Loistava

Natascha

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä tammikuussa 2024
Kanta Hanvesakul - Resident Manager vastasi 26.1.2024
Dear Natascha,Thank you very much for your rating regarding your recent experience with us. Your review are important for us in ensuring that we provide the best level of service to our guests, such as yourself.Please rest assured that we are committed to providing the highest level of services and facilities to our guests at the Novotel Bangkok Sukhumvit 20. We are really looking forward to welcoming you back.Yours sincerely,

10/10 Loistava

Peter

Matkusti perheen kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä tammikuussa 2024
Kanta Hanvesakul - Resident Manager vastasi 26.1.2024
Dear Peter,Thank you very much for taking the time to review your recent experience with us. We are pleased to know that you enjoyed your experience and thank you for your valuable score, which will be shared with our team members.Please rest assured that we are committed to providing the highest level of services and facilities to our guests at Novotel Bangkok Sukhumvit 20.We look forward to welcoming you back.Yours sincerely,

10/10 Loistava

Emmanuel

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä tammikuussa 2024
Kanta Hanvesakul - Resident Manager vastasi 26.1.2024
Dear Emmanuel,Thank you very much for taking the time to review your recent experience with us. We are pleased to know that you enjoyed your experience and thank you for your valuable score, which will be shared with our team members.Please rest assured that we are committed to providing the highest level of services and facilities to our guests at Novotel Bangkok Sukhumvit 20.We look forward to welcoming you back.Yours sincerely,

8/10 Hyvä

Salih

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Es war in Ordnung, waren zwar nur einen Tag vor Ort aber das Personal war sehr hilfreich.
Yöpyi 1 yön tammikuussa 2024
Kanta Hanvesakul - Resident Manager vastasi 26.1.2024
Dear Salih,Thank you very much for taking the time to rate the score on google regarding your recent experience with us. We are very glad to learn that you had a pleasant stay. Your feedback is very important for us in ensuring that we provide the best level of service to our guests, such as yourself.Please rest assured that we are committed to providing the highest level of services and facilities to our guests at the Novotel Bangkok Sukhumvit 20. We look forward to welcoming you back.Yours sincerely,

10/10 Loistava

YONGGYUN

Yöpyi 3 yötä tammikuussa 2024
Kanta Hanvesakul - Resident Manager vastasi 26.1.2024
Dear YONGGYUN,We very much appreciate your score rating regarding your stay at the Novotel Bangkok Sukhumvit 20. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Loistava

Ama

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hotel is located in walking distance and restaurants. Staff were pleasant and respectful. Would recommend. Roof top bar is a must visit.
Yöpyi 5 yötä tammikuussa 2024
Kanta Hanvesakul - Resident Manager vastasi 26.1.2024
Dear Ama,Thank you very much for taking the time to write your review regarding your recent experience with us.We are glad to learn that you enjoyed your stay, especially at our rooftop bar. Please rest assured that we are committed to providing the highest level of services and facilities to our guests, such as yourself at the Novotel Bangkok Sukhumvit 20. We look forward to welcoming you back soon.Yours sincerely,

10/10 Loistava

Woochul

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
아주 좋음 단 호텔 옆에 대마 판매점이 있다는게 좀...
Yöpyi 2 yötä joulukuussa 2023
Kanta Hanvesakul - Resident Manager vastasi 26.1.2024
Dear Khun Woochul,Thank you very much for taking the time to write your review of your recent experience with us. We are pleased to know that you had an enjoyable stay and thank you for your valuable comments and score, which will be shared with our team members.Please rest assured that we are committed to providing the highest level of services and facilities to our guests at Novotel Bangkok Sukhumvit 20.We look forward to welcoming you back.Yours sincerely,

10/10 Loistava

Fredrik

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä tammikuussa 2024
Kanta Hanvesakul - Resident Manager vastasi 10.1.2024
Dear Mr. Fredrik,Thank you very much for taking the time to write your review regarding your recent experience with us. We are very glad to learn that you had an enjoyable stay and thank you for the wonderful score. Your feedback is very important for us in ensuring that we provide the best level of service to our guests, such as yourself.Please rest assured that we are committed to providing the highest level of services and facilities to our guests at the Novotel Bangkok Sukhumvit 20. We look forward to welcoming you back.Yours sincerely,