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Arvostelut: Ruskovets Resort & Thermal SPA

4 out of 5
Ruskovets Resort & Thermal SPA
1, Neznaen Voin Str., Dobrinishte, Bansko

Arvostelut

9,4

Poikkeuksellisen hyvä

Arvosana 10 - Loistava. 24 kautta 33 arvostelua" "
Arvosana 8 - Hyvä. 7 kautta 33 arvostelua" "
Arvosana 6 - OK. 2 kautta 33 arvostelua" "
Arvosana 4 - Huono. 0 kautta 33 arvostelua" "
Arvosana 2 - Hirveä. 0 kautta 33 arvostelua" "

8,8/10

Siisteys

9,0/10

Henkilökunta ja palvelu

9,6/10

Palvelut/mukavuudet

9,4/10

Majoituspaikan kunto ja tilat

9,8/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Minesh

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Best hotel in Dobrinishte
Best hotel in Dobrinishte - as all the locals we came across reminded us. Comfy, clean, very warm and cosy - gorgeous thermal baths (although gets packed in evenings ), Place was loved by the whole family - couldn’t fault it -
Yöpyi 5 yötä helmikuussa 2024
Ruskovets Resort Team vastasi 19.2.2024
Dear guest, Thank you for your positive review! We are delighted you are satisfied with your Ruskovets Resort & Thermal SPA stay! Please feel very welcome to be our guests in the future again, we would love to see you soon! Sincerely,

10/10 Loistava

petre

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Property house. Save and easy parking.
Yöpyi 2 yötä helmikuussa 2024
Ruskovets Resort Team vastasi 5.2.2024
Dear Guest, Thank you very much for your wonderful review! We would be glad to be your host again in the future! Sincerely,

10/10 Loistava

Seher

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Very pleasent stay. Thank you for everything
Yöpyi 4 yötä tammikuussa 2024
Ruskovets Resort Team vastasi 29.1.2024
Dear guest, Thank you for your positive review! We are very delighted to see you are satisfied with your stay at Ruskovets Resort & Thermal SPA! Please feel very welcome to be our guests in the future again, we would love to see you soon! Sincerely,

10/10 Loistava

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Alles perfekt
perfekter Resort zur Erholung, tolle 3 etagen villa, Parkpöatz vor der Tür, Frühstücksbuffet super. Kinder hatten auch ihren Spass, Thermalpool, jjacoozi, Silberwasser, Kindernereich mit Betreuung, alles super, kommen gerne wieder. Reitmöglichkeit daneben.
Yöpyi 3 yötä lokakuussa 2023
Ruskovets Resort Team vastasi 13.11.2023
Dear guest, Thank you for your positive review! We are delighted to see you are satisfied with your stay at Ruskovets Resort & Thermal SPA! Please feel very welcome to be our guest in the future again, we would love to see you soon! Sincerely,

10/10 Loistava

Markku

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Sehr Gut!
Yöpyi 4 yötä maaliskuussa 2023
Ruskovets Resort Team vastasi 27.3.2023
Dear guest, Thank you for your positive review! We are very delighted to see you are satisfied with your stay at Ruskovets Resort & Thermal SPA! Please feel very welcome to be our guests in the future again, we would love to see you soon! Sincerely,

10/10 Loistava

Beyhan

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Güzel bir deneyimdi
Temizlik, yiyecek ve hizmet olarak hiçbir eksik yoktu. Tek sıkıntı kaldığımız villanın mutfak bölümünden koku geliyordu ve aynı yerde bulunan oturma alanı bölümü ısınmada güçlük çekiyordu. Yanımızda çocuk olmasaydı bu da bir sorun olmazdı. Odaların ısınmasında ise bir sorun yaşamadık gayet sıcaktı. Kayak merkezine de oldukça yakın. Tekrar gitmeye değer.
Yöpyi 3 yötä tammikuussa 2023

8/10 Hyvä

Nikolas

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Hotel is great , nice rooms, clean, warm. 4th stay here.
Yöpyi 3 yötä maaliskuussa 2022
Rositsa Hadzhieva vastasi 10.3.2022
Dear guest, Thank you for your positive review! We are very delighted to see you are satisfied with your stay at Ruskovets Resort & Thermal SPA! Please feel very welcome to be our guests in the future again, we would love to see you soon! Sincerely,

8/10 Hyvä

Tarkistettu asiakas

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
a very nive place to stay
Yöpyi 3 yötä helmikuussa 2021
Rositsa Hadzhieva vastasi 15.2.2021
Thanks for staying with us. We appreciate your feedback

6/10 OK

ELISAVETA

Matkusti ryhmän kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys
Paskova
We rent a villa. Throughout the villa, all the rooms have cobwebs everywhere - stairs, corners, windows
Yöpyi 1 yön lokakuussa 2020

10/10 Loistava

Tarkistettu asiakas

Yöpyi 2 yötä kesäkuussa 2020

10/10 Loistava

Nikolas

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Nice place
Second time there. Check in and check out is easy. Nice breakfast. We went for ski in Bansko, 7-10min by car from gondola. The rooms are big and clean. Breakfast is very good. Spa is nice after a day of skiing. Will stay again next year.
Yöpyi 2 yötä helmikuussa 2020
Viktor Tymchenko, General Manager vastasi 4.3.2020
Dear Nikolas, Thank you very much for your kind words and positive evaluation! We are glad to know that our guests feel wonderful in Ruskovets Resort. Your great feedback gives us one more reason to strive at catering to our guests the best way we can . Welcome again as our dear guest! Kind regards,

10/10 Loistava

Tarkistettu asiakas

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everything was excellent and I will definetly come back.
Yöpyi 6 yötä helmikuussa 2020
Ruskovets Resort Team vastasi 24.2.2020
Dear guest, Thank you for your positive review! We are very delighted to see you are satisfied with your stay at Ruskovets Resort & Thermal SPA! Please feel very welcome to be our guests in the future again, we would love to see you soon! Sincerely,

10/10 Loistava

NAIRA

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä helmikuussa 2020
Viktor Tymchenko, General Manager vastasi 23.2.2020
Dear Naira, Thank you very much for staying with us and for your nice review! We would be glad to welcoming you again as our guest in the future! Sincerely,

8/10 Hyvä

Tarkistettu asiakas

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The views were stunning, the spa facilities were excellent.
Yöpyi 3 yötä helmikuussa 2020
Viktor Tymchenko, General Manager vastasi 7.2.2020
Dear Guest, Thank you very much for staying with us and for your nice review! We would be glad to welcoming you again as our guest in the future! Sincerely,

10/10 Loistava

Savas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Bansko‘ya kayak yapmaya gittik, sadece 6-7 km uzakta gongolaya. En fazla on dakika sürüyor. Aracınız yoksa da telaşa gerek yok otelin ücretsiz shuttle servisi var. Biz villada kaldık, 2 ayrı oda, bir salon mutfak ve içi ağaç dolu şömine bizi bekliyordu. Villa harikaydı, otel müthiş, kahvaltı harika ve SPA özellikle dış mekandaki termal jakuzi harika. Bir daha gitsen yine orada kalırım kesinlikle
Yöpyi 4 yötä tammikuussa 2020
Viktor Tymchenko, General Manager vastasi 7.2.2020
Dear Savas, Thank you for providing us with your comments. It is a real delight to see your stay at Ruskovets Resort was such a positive experience and we hope to be your host again in the near future! Sincerely,

10/10 Loistava

Giorgos

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Excellent value for money
Very good services ,very spacious villas with all the amenities. Free transport to the lifts and the city. Free use of the pools and the jakuzzi .Family friendly. We will definitely come back next year .
Yöpyi 2 yötä tammikuussa 2020
Viktor Tymchenko, General Manager vastasi 7.2.2020
Dear Giorgos, Thank you very much for staying with us and for your excellent review! We would be glad to welcoming you again as our guest in the future! Sincerely,

10/10 Loistava

Georgi

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Amazing hotel
Yöpyi 1 yön marraskuussa 2019
Elena Teneva, Reservations Manager vastasi 2.12.2019
Dear Georgi, Thank you very much for staying with us and for your excellent review! We would be glad to welcoming you again as our guest in the future! Sincerely,

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön syyskuussa 2019
Viktor Tymchenko General manager vastasi 3.10.2019
Dear Guest, Thank you very much for your review! We will look forward to welcome you again as our dear guest! Kind regards,

10/10 Loistava

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
SPA was really nice with hot mineral water , big and nice room
Yöpyi 2 yötä elokuussa 2019
Viktor Tymchenko, General Manager vastasi 3.10.2019
Dear Guest, Thank you very much for your wonderful review! We would be glad to be your host again in the future! Sincerely,

10/10 Loistava

Georgi

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Georgi Gashev
This is an amazing place. Clean, quiet, excellent service,amazing views . I will go there again for sure.
Yöpyi 3 yötä heinäkuussa 2019
Viktor Tymchenko General Manager vastasi 29.7.2019
Dear Mr. Gashev, Thank you very much for your kind words and assessement! We are glad to know that our guests feel wonderfull in Ruskovets Resort. Your positive opinion gives us one more reason to be better. Welcome again as our dear guest! Kind regards, Viktor Tymchenko General Manager

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä toukokuussa 2019
Viktor Tymchenko, General Manager vastasi 13.5.2019
Dear Guest, Thank you very much for reviewing our hotel! We are so glad to find that you have spent a great time with us and would be happy to welcome you back again! Kind Regards,

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä maaliskuussa 2019
Viktor Tymchenko, General Manager vastasi 25.3.2019
Dear guest, Thank you for your positive review! We are very delighted to see you are satisfied with your stay at Ruskovets Resort & Thermal SPA! Please feel very welcome to be our guests in the future again, we would love to see you soon! Sincerely,

10/10 Loistava

Nikolas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Will visit again
The place was great. Easy check in. We booked the big room with mountain view. It was clean and new. Covered parking space outside of the room was provided. The staff was very friendly and helpful.
Yöpyi 2 yötä maaliskuussa 2019
Viktor Tymchenko, General Manager vastasi 12.3.2019
Dear Nikolas, Thank you for taking the time to evaluate our service! We are glad to read that you have enjoyed your time at Ruskovets Resort and we hope to welcome you back soon for another pleasant stay! Sincerely,

10/10 Loistava

Cornel, Bucharest, RO

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great amenities, clean facilities, enjoyable atmosphere. Location is a little remote, 5 km from Bansko ski center but this is great when you want to avoid the hustle and bustle from Bansko. Did not use the ski shuttle service because we used our own car so cannot comment on that. Overall a great experience.
Yöpyi 7 yötä helmikuussa 2019
Viktor Tymchenko, General Manager vastasi 6.3.2019
Dear Cornel, It was a pleasure having you as our guest! I am glad to read that you found the hotel's atmosphere enjoyable and appreciated the cleanliness and the amenities. We hope to welcome you back to the hotel in the future for another great experience! Kind Regards,

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Very nice stay
Very nice vila, however cleanliness not perfect (we found a used towel on the kitchen table when we arrived). The Spa is very nice. Good breakfast, good restaurants. Overall, we had a very pleasant stay and we would do it again.
Yöpyi 5 yötä helmikuussa 2019
Viktor Tymchenko General Manager vastasi 27.2.2019
Dear Guest, Thank you very much for taking the time to review our hotel! We are delighted to learn you enjoyed our SPA, breakfast and restaurants! We are sorry to hear that the cleanliness was not entirely in line with your expectations! Your points are well taken and it will be passed along to the team! Thanks again for your valuable feedback. We would be pleased to welcoming you back again! Kind Regards,

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä helmikuussa 2019

10/10 Loistava

Dimitris

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä tammikuussa 2019
Ruskovets Resort Team vastasi 9.1.2019
Dear Dimitris, It was a pleasure having you as our guest! We would like to thank you for taking the time to evaluate our service and hope to welcome you back soon for another memorable stay! Kind Regards,

10/10 Loistava

Craig

Absolutely brilliant, huge room, amazing spa, friendly staff, quality breakfast and quiet location. No negatives
Yöpyi 2 yötä marraskuussa 2018
Kind Regards, Viiktor Tymchenko General Manager vastasi 5.12.2018
Dear Mr. Craig, Thank you very much for providing us with your comments. It is a real delight to see your stay at Ruskovets Resort & Thermal SPA was such a positive experience and we hope to be your host again in the near future.

8/10 Hyvä

Alexander, Sofia, Bulgaria

Hyvää: Majoituspaikan kunto ja tilat ja huoneen mukavuus
Huonoa: Siisteys
Great atmosphere, but not clean enough
The hotel is very nicely designed, the room was modern and comfortable. The location is also great - very close to Bansko, but not in the middle of the chaos. Small, but very good SPA. Disappointing was that the room was not cleaned well. There were small rests of food all over the floor in several rooms. This happens sometimes, but then it should be corrected. We called the personal, but they acted very arrogantly and didn't really clean the room. This is unacceptable for such a hotel!
Yöpyi 2 yötä tammikuussa 2018
Daniela Peeva – Angelova Seles and reservation dep vastasi 19.2.2018
Dear, Alexander, Thank you for your feedback! We are really sorry for your disappointment and we are going to improve that particular part of our service. Best regards!

8/10 Hyvä

Vladimir, Munich, Germany

Hyvää: Majoituspaikan kunto ja tilat ja huoneen mukavuus
Huonoa: Siisteys
Nice hotel, but disappointing cleanliness
The hotel is very nicely designed, the room was modern and comfortable. The location is also great - very close to Bansko, but not in the middle of the chaos. Small, but very good SPA. Disappointing was that the room was not cleaned well. There were small rests of food all over the floor in several rooms. This happens sometimes, but then it should be corrected. We called the personal, but they acted very arrogantly and didn't really clean the room. This is unacceptable for such a hotel!
Yöpyi 2 yötä tammikuussa 2018

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä elokuussa 2017
Dear Traveler, thank you very much for your review! Larisa Kudelskaya Marketing&Sales Department Ruskovets Resort

6/10 OK

Tarkistettu asiakas

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Unpolite staff speccialy at reception
Nice hotel,not very much clean room,unpolite receptionist,small spa area