2/10
Cotton is well designed place. Rooms are small but that is typical in Barcelona. I was negatively surprised about weak service in hotel, too little staff and multiple mistakes like I only got room 6 PM in the evening, They brought wrong luggage to my room, Room keys didn't work twice, Wrong food to my table in the restaurant, not staff all the time available in rooftop pool. Rooftop pool is very small and many guests needed to turn back since not many beds. wifi dint work everywhere.They also overcharged me and front-desk staff didnt want to solve the problem and I needed to solve it with credit card company to get money back. Too many mistakes for an expensive hotel.
Tarkistettu asiakas
Yöpyi 4 yötä heinäkuussa 2017