Ekologiset hotellit - Barcelona, Katalonia

”Location is great. Our room was ok, but had bad smell coming from the bathroom in the beginning. They were able to fix that/ or the drain was just dry and using the shower helped. Staff weren’t focused on customer experience or satisfaction. I had very strange “cutlery battle” with staff. I asked to have some spoons to take with me to our room to make tea. We had water heater and tea and sugar but no spoons. I was told no, because customers tend to steal cutlery and therefore they have strict...

”Kahvikoneille oli pitkät jonot aamiaissalissa. Myös kongressitiloissa kahvikoneiden käyttö oli epäkäytännöllistä. ”