Dear Guest: Firstly I would like to send you, on behalf of all my team, my sincerest appreciation for choosing to stay with VINCCI BIT , and more importantly for your comments regarding your stay with us. These comments are of vital importance to us, they enable us to constantly improve and develop our level of customer service, ensuring that our guests enjoy the standards they deserve. Once again I would like to thank you for you comments and I look forward to welcoming you back soon. Yours sincerely,

Good morning from Barcelona: First of all, thank you in advance for your interest in our Hotel to make your reservations in Barcelona. Thank you, also, for your comments. We hope to see you again in the future. Have a nice day!

Good morning from Barcelona: First of all, thank you in advance for your interest in our Hotel to make your reservations in Barcelona. We hope to see you again in the future. Best regards.

Dear Niko: Thanks for staying with us. We appreciate your feedback! Best regards!

Dear guest, It is a pleasure to read comments such as yours that encourage us to continue making an effort so that our customers' experiences at our hotels is pleasant and enjoyable. We would be delighted to be able to welcome you again to any of our hotels. With best wishes,

Dear Marianna, It is a pleasure to read comments such as yours that encourage us to continue making an effort so that our customers' experiences at our hotels is pleasant and enjoyable. We would be delighted to be able to welcome you again to any of our hotels. With best wishes,

Dear guest, It is a pleasure to read comments such as yours that encourage us to continue making an effort so that our customers' experiences at our hotels is pleasant and enjoyable. We would be delighted to be able to welcome you again to any of our hotels. With best wishes, Alexander Larsson Deputy Manager Vincci BIT

Dear Xuemiao,Thank you for this review about your recent stay.We are genuinely sorry to hear about the challenges you faced during your stay, particularly with the billing discrepancies and the noise levels. Our guests' comfort is of the utmost importance, and it is concerning to hear that your experience with our staff was not up to the high standards we strive to uphold. Please rest assured that we take all feedback seriously and will look into the matters you've raised. Regarding the city tax, our policy is aligned with local regulations and is applied to all guests equally. As for the room smell and shower switch issue, we will investigate these points promptly to ensure they are isolated incidents that future guests will not encounter. We understand the frustration that construction noise can cause, we aim to provide earplugs upon request to help mitigate the disturbance, and we recommend requesting rooms on higher floors as they tend to be quieter.We hope to welcome you back on future occasions. Best regards,General Manager Hotel Vincci Bit 4*