Bilbrook Hotellit

”Very good all round, the old style rooms recently refurbished to a high standard Staff were very helpful and polite Would stay again”

”Nice clean room, staff pleasant. Very good price and perfect location for us. Only downside was the noise insulation could be better. Couldn’t hear anything from the bar but the room above were constantly moving for hours and next doors snoring could clearly be heard. However would stay again ”

”Located in centre of town there was a lot of noise from people going to and from pubs/clubs, also a lot of boy racers in there cars driving around and around constantly past our room window, we did stay on a Saturday night so probably busier than other nights, but had to have window open due to being hot and no air conditioning, and even with window closed still quite noisy. Made it difficult to sleep till about 2am when people started going home, obviously this is out of the hotel’s control and...

”Great spot to stay. Nice lively pub. Rooms were comfortable and breakfast was excellent. Can’t fault it.”

”The room was clean but the bed was hard and you needed binoculars to see the TV. We stayed in Kent hall and it seemed like an old office block that has been turned into bedrooms. Breakfast wasn't that great sausages and bacon were overcooked and dry. The parking was not that great either.”

”The room was immaculate and loved the breakfast basket, great little touch, great big shower too, can't fault the room at all, staff were very friendly and helpful. Ant plenty of parking, will deffinately stay there again”

”Staff, location, room, food all excellent. Old building with some creaky floor areas- as one would expect!!”

”Lovely old building. Nice bathtub. Lots of parking. Staff were very helpful n friendly. Excellent breakfast. Lidl is right across the road.”

”From start to finish it was a lovely stay”

”Tulimme tapaamaan tytärtämme ja hänen perhettään joulun merkeissä.”

”Clean room with plenty of hot water in the shower and a comfortable bed. But the outstanding feature was the staff not just helpful but friendly and as someone travelling, on this occasion, on my own they were invaluable. Yes, the property did look a little bit rundown and like it could’ve done with a lick of paint in places but that did nothing to detract from my stay. For r a budget friendly break in a long journey I could not ask for anything else.”

”Everything was exceptional. The staff was incredibly helpful. The rooms were gorgeous. The food was great. But I cannot say anything better about that staff. They were absolutely lovely.”

”Staff were good Room was not too clean Breakfast was ok but pastries were very small. The bacon sausages etc were not very warm and Always waiting for top ups. Bar had only one person serving which meant long waits!”

”The service in the breakfast was great and helpful but products were ran out all the time. Staff was young overall and seemed unefficient. Room was beautiful and surrounding nice countryside, peaceful and pretty.”

”No elevator for disabled people”

”Lovely country house hotel, friendly staff, excellent dinner and breakfast and good value. ”

”The rooms were clean and comfortable and belied the rather inauspicious entrance out the back of the pub. There were little touches (water, coffee/tea and biscuits) that made us feel welcome. The beds were very comfy.”

”Room clean. Staff friendly. Ample car parking ”

”Impressive in arrival this countryside hotel and conference centre at first glance appeals. There is also ample parking. Many hotels allow early check in if one arrives ahead of check in time. Moat House staff were less accommodating and seemed to have a hard and fast rule. However, when we sat in the lobby with our suitcases and backpacks half an hour ahead of check in time, they quickly and pleasantly attended to us. The rooms are attractive but for cobwebs on the ceiling in both bedroom...