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Arvostelut: ibis budget Birmingham Centre

2.5 out of 5
ibis budget Birmingham Centre
1 Great Colmore Street, Birmingham, England

Arvostelut

7,2

Hyvä

Arvosana 10 - Loistava. 330 kautta 1030 arvostelua" "
Arvosana 8 - Hyvä. 287 kautta 1030 arvostelua" "
Arvosana 6 - OK. 177 kautta 1030 arvostelua" "
Arvosana 4 - Huono. 115 kautta 1030 arvostelua" "
Arvosana 2 - Hirveä. 121 kautta 1030 arvostelua" "

7,6/10

Siisteys

8,0/10

Henkilökunta ja palvelu

6,8/10

Palvelut/mukavuudet

6,8/10

Majoituspaikan kunto ja tilat

7,2/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

Mertsi, Hyvinkaa

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
A very good hotel for a few night stay. The room arrangement is a bit confusing, but if you don't think it too much, then everything is fine. I encountered many problems during my trip, but the staff helped me with everything.. Really excellent customer service.
Yöpyi 1 yön marraskuussa 2023
reception vastasi 29.11.2023
Thank you for your feedback it is much appreciated.

10/10 Loistava

Heidi Maria

Yöpyi 3 yötä tammikuussa 2023
reception vastasi 18.1.2023
We very much appreciate your comments regarding your stay at the ibis budget Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Loistava

Robert

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Good location
Yöpyi 1 yön toukokuussa 2024
reception vastasi 24.5.2024
Thank you for your feedback. Hope to welcome you again soon

10/10 Loistava

Tammy

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very clean friendly staff
Yöpyi 2 yötä toukokuussa 2024
reception vastasi 24.5.2024
We are happy to read your stay was enjoyable we hope to welcome you again soon

8/10 Hyvä

Georgina, Alvaro Obregon

Hyvää: Henkilökunta ja palvelu
Que está muy cerca del Bullring y de Grand Central
Yöpyi 1 yön toukokuussa 2024
reception vastasi 24.5.2024
We really appreciate your feedback thank you for taking the time to leave it. We hope to welcome you again on your next visit to Birmingham

10/10 Loistava

Hafsah

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Nice room, but staff are rude.
Yöpyi 1 yön toukokuussa 2024
reception vastasi 24.5.2024
Thank you for your feedback, if you would like to discuss this further please contact the hotel h5678@accor.com

6/10 OK

Jacqueline

Matkusti ryhmän kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Ibis budget hotel was a cheap, convenient option for our 1 night stay, the hotel room was basic but clean, the bathroom facilities reminded us of a caravan.....bit of a tight squeeze, there were no kettle or iron. We had brekkie included within our price which consisted of toast, cereal, fruit Overall for the price Ibis budget was OK
Yöpyi 1 yön toukokuussa 2024
reception vastasi 24.5.2024
Thank you for leaving us your feedback it is much appreciated.

10/10 Loistava

cecilia alejandra

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excelent
Yöpyi 1 yön toukokuussa 2024
reception vastasi 24.5.2024
Thank you for your feedback it is much appreciated we hope to welcome you again soon

6/10 OK

rachel

Liikematkailija
Hyvää: Henkilökunta ja palvelu
The property is well staffed 24hours, my key card did not work as i didnt push it to the side. It was late and I was tired. A key card should be simple to use. The room was very basic as expected but the lack of sockets near the bed mesnt i couldnt charge my phone near me. The noise travelled alot between rooms and there seemed to be many intoxicated people wandering the halls. The elevator smelled of weed as well.
Yöpyi 1 yön toukokuussa 2024
reception vastasi 24.5.2024
Thank you for your feedback we are sorry the hotel did not meet your expectations it is our hope to be given the chance to welcome you again soon.

4/10 Huono

Lucy

Matkusti kumppanin kanssa
Huonoa: Majoituspaikan kunto ja tilat
The cards to get into the rooms were consistently problematic requiring multiple trips to the front desk to try rectify them. Quite disappointed considering the price, for the facilities and area I would expect cheaper
Yöpyi 2 yötä toukokuussa 2024
reception vastasi 24.5.2024
Thank you for your feedback, we appreciate your comments.

6/10 OK

Kemis

Matkusti ryhmän kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was fine just for the 2 nights I was there but it’s rather rundown, the facilities are lacking but the staff were friendly and helpful, I’d only recommend if you have no other options and you’re staying 1-2 nights
Yöpyi 2 yötä toukokuussa 2024
reception vastasi 24.5.2024
Thank you for your feedback we really do appreciate itWe hope to welcome you again soon.

8/10 Hyvä

Elizabeth

Matkusti kumppanin kanssa
Remember this is a budget hotel, you get what you pay for! Travelled with my husband for one night and only needed a bed for a few hours after our concert finished, great location to venue and train station. Bed was comfortable enough to get a solid six hours sleep before showering and getting an early train home. Would stay again if ever in the area for a concert.
Yöpyi 1 yön toukokuussa 2024
reception vastasi 24.5.2024
Thank you for taking the time to leave a review we are really happy you enjoyed your stay and look forward to welcoming you again

2/10 Hirveä

Michael

Liikematkailija
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
I would never stay there again
Yöpyi 1 yön toukokuussa 2024

6/10 OK

Mr. Telvin

Matkusti ryhmän kanssa, Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff professionalim was completely way beyond perfection.
Yöpyi 1 yön toukokuussa 2024
reception vastasi 24.5.2024
Thank you for your comments

10/10 Loistava

Rohilla

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
reception vastasi 24.5.2024
Thank you for your feedback we are glad to see you enjoyed your stay with us.

6/10 OK

Tinotenda

Yöpyi 2 yötä toukokuussa 2024
reception vastasi 24.5.2024
Thank you for your feedback it is much appreciated.

10/10 Loistava

RICHARD

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice staff, clean and quiet, not far from train station, no frills but a lovely stay
Yöpyi 1 yön huhtikuussa 2024
reception vastasi 7.5.2024
Thank you so much for your feedback it is very much appreciated.

8/10 Hyvä

Barbara

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good overall
Yöpyi 1 yön toukokuussa 2024
Emma/shift leader vastasi 7.5.2024
Thank you for sharing your feedback we really appreciate it and hope to welcome you again soon

10/10 Loistava

Syeda

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I like the view from my room 😍
Yöpyi 1 yön toukokuussa 2024
Emma/shift leader vastasi 7.5.2024
Thank you for your feedback we really do appreciate it.

4/10 Huono

Adam

Matkusti kumppanin kanssa
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Not worth the money paid for the room. The room was basic, the door locks didn’t work properly so ended up back down at reception 3 times. One to miss I would suggest!
Yöpyi 1 yön huhtikuussa 2024
reception vastasi 7.5.2024
Thank you for taking the time to tell us about your experience at the ibis budget Birmingham Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future

10/10 Loistava

Ibrar

Yöpyi 1 yön huhtikuussa 2024
reception vastasi 24.5.2024
Thank you for your feedback we really do appreciate it.We hope to see you again soon.

8/10 Hyvä

Yasmin

Matkusti ryhmän kanssa, Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Was clean, and convenient to the O2 academy the room was cute and the two hotel staff we spoke to we’re helpful
Yöpyi 1 yön maaliskuussa 2024
reception vastasi 7.5.2024
We very much appreciate your comments regarding your stay at the ibis budget Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

4/10 Huono

Umme

Yöpyi 1 yön huhtikuussa 2024
reception vastasi 7.5.2024
Thank you for taking the time to tell us about your experience at the ibis budget Birmingham Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

8/10 Hyvä

Norman

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very well run and clean budget hotel. Friendly and helpful staff.
Yöpyi 1 yön huhtikuussa 2024
reception vastasi 7.5.2024
We very much appreciate your comments regarding your stay at the ibis budget Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Loistava

Tracey

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We booked an overnight stay as we had a concert. It was literally a 2 min walk to the o2 and about a 10 min or less walk to the town centre. It was cheap and cheerful pretty basic but it was really good for us and what we needed it for. Staff were really nice. No complaints from us.
Yöpyi 1 yön huhtikuussa 2024
Emma/shift leader vastasi 27.4.2024
Thank you so much for your feedback it is so nice nice hear such positive feedback. We hope to welcome you again soon.

8/10 Hyvä

Deanne

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Easy check in, polite staff, clean rooms and good location, great for O2 academy.
Yöpyi 1 yön huhtikuussa 2024
Emma/shift leader vastasi 27.4.2024
Thank you for your kind words. we really appreciate it. We hope to welcome you again soon.

10/10 Loistava

Andrew

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Good
Yöpyi 1 yön huhtikuussa 2024
Emma/shift leader vastasi 27.4.2024
Thank you for your feedback it is very much appreciated we hope to welcome you again on your next visit to Birmingham

8/10 Hyvä

Imrul

Yöpyi 1 yön huhtikuussa 2024
reception vastasi 10.5.2024
Thank you for your feedback it is very much appreciated we hope to welcome you again in the future

10/10 Loistava

Rohilla

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 5 yötä huhtikuussa 2024
Emma/shift leader vastasi 14.4.2024
Thank you

8/10 Hyvä

Helen

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff very friendly, facilities fine.. short walk to the restaurants etc.
Yöpyi 1 yön huhtikuussa 2024
Emma/shift leader vastasi 14.4.2024
Thank you so much for the feedback

10/10 Loistava

Laurie

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great atmosphere / friendly efficient jolly staff/ easy to find/ nice breakfast options / Thankyou
Yöpyi 2 yötä huhtikuussa 2024
Emma/shift leader vastasi 14.4.2024
Thank you so much for the kind words

10/10 Loistava

Selina

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Spent one night, can’t complain
Yöpyi 1 yön huhtikuussa 2024
Emma/shift leader vastasi 14.4.2024
Thank you

6/10 OK

Stephen, Coventry

Yöpyi 1 yön huhtikuussa 2024
reception vastasi 7.5.2024
Thank you for taking the time to tell us about your experience at the ibis budget Birmingham Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

10/10 Loistava

Stephen

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The receptionist went out of her way to help.
Yöpyi 1 yön huhtikuussa 2024
Emma/shift leader vastasi 8.4.2024
Thank you so much for the amazing feedback

6/10 OK

Kieran

Matkusti ryhmän kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Hotel was affordable and clean! Staff were friendly and helpful, however the key cards to get around the hotel rarely worked and you had to go back to reception to get them fixed. The area around the hotel was good in general, however there were a few occasions where some guests were followed by teenagers and other times where people would be urinating in public right opposite the hotel
Yöpyi 3 yötä maaliskuussa 2024
Emma/shift leader vastasi 6.4.2024
Thank you for the feedback

6/10 OK

Erik

Matkusti perheen kanssa
reasonable location, just adjacent to china town with lots of asian restaurants; room size small as expected
Yöpyi 2 yötä maaliskuussa 2024
Emma/shift leader vastasi 27.3.2024
Thankyou so much for the feedback and kind words

8/10 Hyvä

Tracy

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Really handy for the O2 Academy
Yöpyi 1 yön maaliskuussa 2024
Emma/shift leader vastasi 27.3.2024
thank you

10/10 Loistava

Tracy

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Close to shops and friendly staff
Yöpyi 2 yötä maaliskuussa 2024
Emma/shift leader vastasi 27.3.2024
we are so happy our hotel was good for you

8/10 Hyvä

David

Yöpyi 2 yötä maaliskuussa 2024
Emma/shift leader vastasi 14.4.2024
Thank you

6/10 OK

Masashi

Yöpyi 5 yötä maaliskuussa 2024
Emma/shift leader vastasi 27.3.2024
thank you

8/10 Hyvä

Maria

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Cheap and cheerful and right next to 02 academy. And about 10 mins to station.
Yöpyi 1 yön maaliskuussa 2024
Emma/shift leader vastasi 27.3.2024
yes!!!great description, thank you so much

10/10 Loistava

Grace

Yöpyi 1 yön maaliskuussa 2024
Emma/shift leader vastasi 8.4.2024
Thank you so much for the amazing score

10/10 Loistava

Peter

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Just an overnight stay
Yöpyi 1 yön maaliskuussa 2024
reception vastasi 18.3.2024
Thank you for you feedback it is much appreciated we hope to welcome you again soon

10/10 Loistava

Cai

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
reception vastasi 18.3.2024
Thank you for you feedback it is much appreciated we hope to welcome you again soon

10/10 Loistava

Nina

Yöpyi 1 yön maaliskuussa 2024
Emma/shift leader vastasi 6.4.2024
Thank you so much

8/10 Hyvä

Alex

Liikematkailija
Hyvää: Siisteys
Great location, it has everyone you expect from a budget hotel !
Yöpyi 1 yön maaliskuussa 2024
Emma/shift leader vastasi 14.3.2024
It is always a pleasure to receive positive feedback. I will share your feedback with the rest of our team. They will really appreciate it.We hope you had a wonderful city trip and will visit us again. We are looking forward to your next stay with us!

6/10 OK

Joseph

Matkusti perheen kanssa
Hyvää: Siisteys
Huonoa: Majoituspaikan kunto ja tilat
Property itself was fine, bit dated. The reason for the low review is because of the locks and entry system into the room. Staff not very willing to help. The other guests we spoke to also had the same problem. These would need to be updated as not very accessible, both in a literal sense, and in a disability sense. Being able to physically get into the room shouldnt feel like you're doing a puzzle.
Yöpyi 2 yötä maaliskuussa 2024
reception vastasi 14.3.2024
Thank you for your feedback we are sorry your stay was marred by the door locks, we really appreciate your feedback and hope to welcome you again in the future

4/10 Huono

Paula

Hyvää: Henkilökunta ja palvelu
Yöpyi 1 yön maaliskuussa 2024

2/10 Hirveä

Tagreed

Yöpyi 1 yön helmikuussa 2024
Emma/shift leader vastasi 27.3.2024
thank you

2/10 Hirveä

Rebecca

Matkusti kumppanin kanssa
Huonoa: Palvelut/mukavuudet
Awful, hair in my bed sheet, floors aren’t laminated like in the pictures, wasn’t clean, if you come here you will most definitely need slippers, the room is tiny, toilet paper is like sand paper and there no kettle or coffee either, which really annoyed me, I had to get dressed go downstairs and buy one, will not stay here again
Yöpyi 1 yön maaliskuussa 2024
reception vastasi 6.3.2024
Thank you very much for staying with us and for sharing your feedback and concerns. We are sorry to hear that you were a bit disappointed with your stay. Your opinion is very valuable to us as we strive to provide a superior service experience. If you are not happy with the room it is always possible to request a room change (depending on availability) or assistance from our housekeeping or maintenance department in case of any problems.We hope you will visit us again, so we are able to serve you better.