The bath towels were old.
There were no hand towels provided, as they should have been according to the inventory.
There was no paper towel provided, also as should have been according to the inventory.
No spare toilet rolls were provided. We had to buy extra.
The chalet was not spotlessly clean, especially the en suite toilet along the bottom of the shower door, and the floor edge.
Heating: the boiler did not fire when we turned up the thermostat for heating. The boiler showed an "F 1 fault" (low water pressure). The cause of this was that the water was turned off. We feel that this should have been set up for instant use as no one on the site was prepared to help. It was just trial and error on our part which got it going. When it was working, the heating and the hot water were excellent.