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Arvostelut: Royal Bath Hotel & Spa Bournemouth

4 out of 5
Royal Bath Hotel & Spa Bournemouth
Bath Road, Bournemouth, England

Arvostelut

6,4
Arvosana 10 - Loistava. 298 kautta 1244 arvostelua" "
Arvosana 8 - Hyvä. 277 kautta 1244 arvostelua" "
Arvosana 6 - OK. 221 kautta 1244 arvostelua" "
Arvosana 4 - Huono. 171 kautta 1244 arvostelua" "
Arvosana 2 - Hirveä. 277 kautta 1244 arvostelua" "

6,6/10

Siisteys

6,8/10

Henkilökunta ja palvelu

6,4/10

Palvelut/mukavuudet

5,8/10

Majoituspaikan kunto ja tilat

6,4/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Päivi

Yöpyi 2 yötä kesäkuussa 2023

8/10 Hyvä

Pekka

Yöpyi 3 yötä kesäkuussa 2023

2/10 Hirveä

Errol

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024

6/10 OK

Murphy-eioghan

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
It always a safe and comfortable place to stay when having a night out or a weekend away. Beautiful rooms with comfortable beds
Yöpyi 1 yön toukokuussa 2024

10/10 Loistava

John

Hyvää: Majoituspaikan kunto ja tilat
Yöpyi 2 yötä toukokuussa 2024

8/10 Hyvä

John

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 1 yön toukokuussa 2024

10/10 Loistava

Louise

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024

2/10 Hirveä

Alex

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The carpet wasn't hoovered properly the bathroom had bits on the side I could literally scrape it off with my finger the water didn't taste right I would not recommend this place to anyone also the rooms are way over priced not worth the money AVIOD
Yöpyi 1 yön toukokuussa 2024

2/10 Hirveä

Juan carlos

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
A lot of things
Yöpyi 1 yön toukokuussa 2024

8/10 Hyvä

Olivia

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
A good experience
Yöpyi 1 yön toukokuussa 2024

10/10 Loistava

Andzej

Matkusti kumppanin kanssa
Hyvää: Palvelut/mukavuudet
Friendly and polite reception staff, refurbished and spacious room, enjoyed our stay!
Yöpyi 1 yön toukokuussa 2024

4/10 Huono

brian

Low standard of hygiene handrails sticky
Yöpyi 2 yötä toukokuussa 2024

10/10 Loistava

Annette

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It is just walking distance to the beach and pier on the one side, and to the park and town center on the other. Very beautiful house and friendly staff!
Yöpyi 2 yötä huhtikuussa 2024

10/10 Loistava

Ken

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024

8/10 Hyvä

David

Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was quite there the bed was comfortable over all i had a great sleep it was walking distance to lots of shops and close to the sea
Yöpyi 2 yötä huhtikuussa 2024

6/10 OK

Vicky

Huonoa: Majoituspaikan kunto ja tilat
This property will be lovely after the renovation I am sure. But we were not made aware of this when booking. Our room was dated but the downstairs communal facilities were immaculate. The room was very noisy and I would advise no one book a road facing room as it is so loud it echoes all round the room and it would seem there are deliveries to the hotel at 5.30am every morning.
Yöpyi 2 yötä huhtikuussa 2024

10/10 Loistava

Phil

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Rather old-fashioned, in a charming way, but excellent for the price
Yöpyi 1 yön huhtikuussa 2024

6/10 OK

Jake

Hyvää: Henkilökunta ja palvelu
Yöpyi 1 yön maaliskuussa 2024

2/10 Hirveä

Sophie

Matkusti kumppanin kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Unfortunately the property room smelt like cigarettes and was unbareable to stay in. The staff offered us a spray to use... The second room was very old fashioned and there were dirty towels in the bathroom
Yöpyi 1 yön maaliskuussa 2024

4/10 Huono

Cathy

Matkusti kumppanin kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We arrived and was looked down upon by receptionist then given 1 key card to the worst room I have ever been in it had mold around the windows rust in the shower stained bathroom floor unflushed used toilet we went and spoke to the manager who then put us in a room not much better it was freezing at night so couldn't sleep shower handle was split in hafe which i cut myself on stain on bathroom floor rotten door casing at the bottom rattling sash window because of the drafts bed springs kept pinging and digging in when trying to sleep would never go back hated every minute of it if i hadn't of paid in advance i would never have stayed there for a four star hotel you would have at least had the bathroom towels to match
Yöpyi 2 yötä maaliskuussa 2024

6/10 OK

Kevin

Hyvää: Henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Ive stayed quite a few times always been pleasant. What didn't like was the floor boards make so much noise moving about the hotel and inside the room. Cant imagine what its like for others hearing it. Other than that not a bad stay
Yöpyi 3 yötä maaliskuussa 2024

2/10 Hirveä

Paige

Yöpyi 1 yön maaliskuussa 2024

4/10 Huono

Anthony

Yöpyi 1 yön maaliskuussa 2024

8/10 Hyvä

Ian

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The room and staff where alright just an issue with the heating heating on time and the room was cold in the early hours
Yöpyi 3 yötä helmikuussa 2024

2/10 Hirveä

Malvine

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä syyskuussa 2023

2/10 Hirveä

Glenn

Matkusti perheen kanssa
Huonoa: Henkilökunta ja palvelu
Bad Customer Service
I booked two rooms as a suprise birthday present for a friend. When we arrived the small drop off point outside was blocked by other cars. Not to worry, I drove past and found somewhere to park up the road by the side of the hotel.I walked back to the hotel and enquired about parking. I was greeted by a very rude lady on reception who said its £25.00 per night leave your car out the front and we will park it. I tried to explain that it was impossible to stop out of the front because there were cars parked in the way and it is on a main road. She was not interested and just repeated it's 25.00 per night I returned to car apologised to my guests and we walked back to the hotel. At reception same rude lady was there. Who then asked me for Photo ID which I thought was strange as I travel every week for work and use hotels.com/ Expedia all the time and have never been asked for Photo ID when booking into a hotel in the UK. I had made one booking for two rooms and paid for them at the time of the booking. The rude lady sent our freinds to the other receptionist to check-in. They then demanded photo ID from our freinds even though it was the same booking. Unfortunately ours freinds did not have their driving licence with them as this was a suprise trip. The only photo ID they had was NHS staff lanyard but the hotel would not accept this. I asked to see the duty Manager. Quite frankly he was rude to me, my wife & guests.We did eventually get checked in but our evening was ruined.
Yöpyi 1 yön joulukuussa 2023

6/10 OK

Felicity

Hyvää: Huoneen mukavuus
Not luxury but adequate for price paid
Room clean but tired, the hallways even more worn. Bit of a maze to find our spot which seemed to be near the service entrance (lots of noise in the mornings). No leisure facilities (even though pool, gym and spa advertised on posting) The hotel lobby and lounge looked very nice. Location is fabulous. For a last minute short stay, it did the job. But the rooms have seen better days. Also WiFi not included was inconvenient.
Yöpyi 2 yötä joulukuussa 2023

8/10 Hyvä

lewin

Hyvää: Henkilökunta ja palvelu ja huoneen mukavuus
Yöpyi 1 yön joulukuussa 2023

8/10 Hyvä

Eleanor

Yöpyi 2 yötä joulukuussa 2023

6/10 OK

Kelly

Yöpyi 1 yön joulukuussa 2023

6/10 OK

Louis

Matkusti pienten lasten kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Could not fault staff, dining, entertainment and room. Was very dissatisfied as booked this hotel for the swimming pool with 8 year old daughter, to be told that pool was closed for refurbishment, which is fine, but wouldn’t of booked if known swimming pool was out of action.
Yöpyi 1 yön joulukuussa 2023

10/10 Loistava

Pj

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön joulukuussa 2023

2/10 Hirveä

Simon

Yöpyi 1 yön joulukuussa 2023

4/10 Huono

chris

Matkusti kumppanin kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä joulukuussa 2023

6/10 OK

Rolyn

Matkusti ryhmän kanssa
Hyvää: Siisteys
Yöpyi 1 yön joulukuussa 2023

8/10 Hyvä

ravi

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Pleasant stay
Excellent and friendly reception service
Yöpyi 1 yön joulukuussa 2023

10/10 Loistava

Tendai

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good
Yöpyi 3 yötä joulukuussa 2023

8/10 Hyvä

Margaret

Matkusti kumppanin kanssa
The sea view
Yöpyi 1 yön joulukuussa 2023

8/10 Hyvä

Jason

Huonoa: Siisteys ja majoituspaikan kunto ja tilat
In all it was not to bad but the drug dealing need to be addressed as was offered drugs 3 time over our stay and maybe address your security staff for over looking the drug dealing going on out the front but apart from thzt it was ok
Yöpyi 2 yötä joulukuussa 2023

6/10 OK

Trevor

Matkusti ryhmän kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
It was a shame the pool was closed!
Yöpyi 1 yön joulukuussa 2023

6/10 OK

Debbie

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
The property is quite old and has some lovely features, however it could do with a fresh coat of paint here and there, bathroom needed fixtures renewing and again a refresh on paintwork, the lounge chairs and sofa were very uncomfortable, although they were in keeping with the décor and the windows frames were very dirty, the staff were lovely and very accommodating.
Yöpyi 1 yön joulukuussa 2023

10/10 Loistava

Suzanne

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The room we had at the royal bath hotel was lovely big enough for the both of us and very clean tea and coffee facilities in the room were welcoming after a day out, close enough to the town the staff were very helpful we enjoyed our stay I will certainly book to stay here again.
Yöpyi 1 yön joulukuussa 2023

10/10 Loistava

Ernest

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Very good
Yöpyi 2 yötä joulukuussa 2023

4/10 Huono

Anthony

Yöpyi 2 yötä joulukuussa 2023

2/10 Hirveä

Gary

Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Beware. Not Recommended!!!
I am not a person who usually complains or comments. However, I think it is important in this instance. Customer Service = 0 I travel all over the world and this overnight stay is most probably the worst Customer Service experience I’ve had for many years. Unbelievably rude reception staff!! ID is mandatory, and if you do not produce ID, your reservation is cancelled!!!! We showed my partner’s ID which had no connection or relevance to the booking whatsoever, and only the name was recorded, nothing else. What was the point??? Apparently, this is a requirement of the management, but a complete waste of time!! £25.00 hotel car parking. Use the public parking adjacent to the hotel, it’s cheaper. Wi-Fi is chargeable Extremely tired and worn hotel decor Hot water is dangerously hot and the shower temperature adjustment can easily be knocked resulting in burns Check in at 4pm or £10 charge for 2pm entry to the room Checkout at 10am Breakfast… plentiful… But just cold!!!! Patio door lock was broken Sink tap is too small for the surround and leaked. Coffee maker did not work The bed had bare frame legs with a mattress. It just looked so very cheap! At checkout, there were 3x families complaining about one thing or another but, I knew I would be writing a complaint, so I told the Duty Manager the Customer Service was atrocious and he just said “thank you”… The sea view was nice but, under this management, I will not stay there again.
Yöpyi 1 yön joulukuussa 2023

8/10 Hyvä

Charles

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Average
Cold water inn bathroom
Yöpyi 1 yön marraskuussa 2023

4/10 Huono

Andrea

Matkusti kumppanin kanssa
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Reception did not tell us which way to go to our room and the signage from the nearest staircase did not even have our room number in it. Other signage around the hotel was also unclear. Huge cobweb in the bathroom that must have been there weeks with the size and amount of dead insects in it. Same in dining room for breakfast lots of cobwebs and dead flies behind pillars near the windows.
Yöpyi 1 yön joulukuussa 2023

6/10 OK

Ian

Hyvää: Siisteys ja henkilökunta ja palvelu
overnight stop
Arrived in pouring rain after a long flight, a warm, old style reception, receptionist friendly and efficient, walked through a old fashioned massive lounge area, comfy leather suites, lots of polished wood, not everyones taste, but we prefer to the plastic look in a lot of hotels, lift to upper floors, in need of re-decoration, but our room was clean and warm, although on the small side, we didn't eat as an early start, but receptionist had us a taxi for the station within 5 mins
Yöpyi 1 yön marraskuussa 2023

6/10 OK

Jacques

Matkusti kumppanin kanssa
We were offered upgrade ( at cost) as staff realised that the small rooms were not adequate. They would not show us them. We had to make an uninformed decision. We upgraded and were very pleased we did as room was excellent. Staff were polite and we had an enjoyable stay. Good value for money.
Yöpyi 3 yötä marraskuussa 2023

8/10 Hyvä

Alison Claire

Yöpyi 1 yön marraskuussa 2023