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Arvostelut: The Cumberland Hotel - OCEANA COLLECTION

4 out of 5
The Cumberland Hotel - OCEANA COLLECTION
27 East Overcliff Drive, Bournemouth, England

Arvostelut

7,8

Hyvä

Arvosana 10 - Loistava. 321 kautta 1001 arvostelua" "
Arvosana 8 - Hyvä. 374 kautta 1001 arvostelua" "
Arvosana 6 - OK. 175 kautta 1001 arvostelua" "
Arvosana 4 - Huono. 84 kautta 1001 arvostelua" "
Arvosana 2 - Hirveä. 47 kautta 1001 arvostelua" "

8,2/10

Siisteys

8,4/10

Henkilökunta ja palvelu

7,4/10

Palvelut/mukavuudet

7,4/10

Majoituspaikan kunto ja tilat

7,4/10

Ympäristöystävällisyys

Arvostelut

6/10 OK

Sakari, Helsinki

Hyvää: Henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Ihan ok
Vietimme kolme yötä kesäkuussa 2015 perheen kanssa. Uima-allas plussaa, samoin aamiainen. Huone hyvän kokoinen kolmelle. Huoneen siivouksen jälkeen omituinen haju, piti tuulettaa pois.

8/10 Hyvä

Debra

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Staff really friendly and helpful. Outdoor pool area is great! The upstairs public areas are dated but otherwise all good.
Yöpyi 2 yötä toukokuussa 2024

10/10 Loistava

Jyoti

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Went for my birthday, the hotel was lovely and even got an upgrade with a wonderful view of the beach.
Yöpyi 1 yön toukokuussa 2024

8/10 Hyvä

Sukie

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Rooms need a little updating the food was amazing.
Yöpyi 2 yötä maaliskuussa 2024
. vastasi 22.4.2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

10/10 Loistava

Chris

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Plenty of EV chargers
Yöpyi 1 yön maaliskuussa 2024
. vastasi 22.4.2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

6/10 OK

Yoshiaki, Atsugi

Yöpyi 5 yötä helmikuussa 2024
. vastasi 25.3.2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

8/10 Hyvä

Amar

Hyvää: Siisteys
Hotel was good but music was on til late. The parking was a nightmare at the hotel. Was fully booked. But overall a really nice hotel and clean
Yöpyi 1 yön helmikuussa 2024
. vastasi 26.2.2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

8/10 Hyvä

Belinda, Mitcham

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The food was amazing
Yöpyi 2 yötä helmikuussa 2024
. vastasi 20.2.2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

8/10 Hyvä

Emma

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Huonoa: Majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024
. vastasi 20.2.2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

6/10 OK

Geoff

Huonoa: Majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024
. vastasi 20.2.2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

10/10 Loistava

Karen

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön tammikuussa 2024
. vastasi 8.2.2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great hotel, loved the art deco vibe, food is great, my only suggestion would be fridges in the rooms as would expect that in a 4 star hotel
Yöpyi 2 yötä tammikuussa 2024
. vastasi 24.1.2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

8/10 Hyvä

Deborah

Yöpyi 1 yön tammikuussa 2024
. vastasi 16.1.2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

8/10 Hyvä

Ann

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä joulukuussa 2023
. vastasi 9.1.2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

10/10 Loistava

Anthony

Matkusti kumppanin kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Everything was spot on
Yöpyi 2 yötä marraskuussa 2023
.Oceana vastasi 1.12.2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

10/10 Loistava

Julie

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön marraskuussa 2023
. vastasi 21.11.2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

10/10 Loistava

Daniel

Yöpyi 1 yön marraskuussa 2023
. vastasi 15.11.2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

8/10 Hyvä

Michael

Yöpyi 2 yötä marraskuussa 2023
. vastasi 6.11.2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

10/10 Loistava

machla d

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä lokakuussa 2023
. vastasi 30.10.2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

8/10 Hyvä

Martin

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Bar and pool and views
Yöpyi 1 yön lokakuussa 2023
. vastasi 23.10.2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

8/10 Hyvä

Rob

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
This hotel is easy walking distance from the town. We attended a function and the food was good but very disappointed about the wine, ordered a merlot and Shiraz at £25 each and were both undrinkable possibly the worst wines I have ever tasted. The rooms were nice and clean and the staff were fantastic. Water pressure not so fantastic the shower was more of a dribble than a shower.
Yöpyi 2 yötä lokakuussa 2023
. vastasi 31.10.2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

10/10 Loistava

Keith

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Always my go to hotel
Love this hotel. So cool love the decor and staff are so nice. My go to hotel when I land at Bmth.
Yöpyi 1 yön lokakuussa 2023
Dale - CR vastasi 22.10.2023
Thank you so much for your kind review, it is always our pleasure to welcome you and very much look forward in welcoming you back in the near future.

10/10 Loistava

david

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great location, friendly staff, family room with balcony at front of hotel very nice
Yöpyi 3 yötä lokakuussa 2023
. vastasi 20.10.2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

10/10 Loistava

Hassan

Hyvää: Henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä lokakuussa 2023
. vastasi 18.10.2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection

10/10 Loistava

Subhasini

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was nice staff were very good the room was nice enjoyed staying there. Thank you.
Yöpyi 1 yön lokakuussa 2023
. vastasi 13.10.2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

10/10 Loistava

Lesley

Yöpyi 1 yön syyskuussa 2023
. vastasi 2.10.2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

8/10 Hyvä

Marilyn

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Yöpyi 1 yön syyskuussa 2023
. vastasi 28.9.2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

10/10 Loistava

Anamul

Matkusti perheen kanssa
Hyvää: Majoituspaikan kunto ja tilat
Best hotels for location
Yöpyi 3 yötä syyskuussa 2023
. vastasi 25.9.2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

8/10 Hyvä

Erica

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä syyskuussa 2023
. vastasi 25.9.2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

10/10 Loistava

Samantha

Yöpyi 1 yön syyskuussa 2023
. vastasi 8.9.2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

8/10 Hyvä

Carina

Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä elokuussa 2023
. vastasi 5.9.2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

8/10 Hyvä

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
We have stayed here many times however the hotel is dated and in need of a make-over. one of the two rooms we had, had a sink not draining, shower was not the best, water was not provided, rooms are not sound proofed, so can hear what is happening above and next door and tv misplaced in the room. The lift is an issue at busy times you are waiting a while to go up/down. The outdoor pool is a plus and breakfast is adequate - extra costs for omelettes etc. The staff are great. Parking in car park is not included and tight space.
Yöpyi 2 yötä elokuussa 2023
. vastasi 29.8.2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

4/10 Huono

Anthony

Matkusti ryhmän kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Good but not great
Amazing location - excellent view. The pro's excellent staff, restaurants, facilities. Cons - dated, rooms looking old. Minor stuff with us - TV didn't work, shower too hot, rattling air con Needs significant modernisation.
Yöpyi 2 yötä elokuussa 2023
. vastasi 29.8.2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

2/10 Hirveä

Natalie

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
I was given a room right by the lift which meant noise was ongoing as there would be a double ding sound each time it reached a floor, and a beep sound each time someone pressed the button for a lift. The towels provided in the room had a nasty stain which put me off using it. The lift is super tiny and can only fit 3 people max, and you sometimes have to wait a while until it arrives and providing there is space. I would have taken the stairs but had heavy luggage. On the morning of checking out i received an invoice through my room door for my stay even though i already payed everything in advance, and when checking in it was confirmed that everything was payed for. I called reception who said i should not have received the invoice and were apologetic. At check in i had to provide a card in case of damages etc. The hotel took 1p out of my account. I know 1p is not a lot but surely money should only be taken if there is a need? Or perhaps to was to check that it was an active card with money. Overall what made the experience bad was the location of my room being next to a lift so noise was ongoing as there were people coming back very late, and the early risers. In terms of facilities you can use the indoor pool , sauna and mini gym at the sister hotel next door. You would have to ask for a towel from your hotel though. The changing room had lockers which were out of use so leave your belongings at your own risk in the locker as they do not lock.
Yöpyi 2 yötä elokuussa 2023
. vastasi 29.8.2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

10/10 Loistava

Nimesh

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
A lovely stay for the me, wife and two kids. Helpful staff
Yöpyi 3 yötä elokuussa 2023
. vastasi 28.8.2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

10/10 Loistava

Mark

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön elokuussa 2023
. vastasi 10.8.2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

10/10 Loistava

Andy

Yöpyi 1 yön elokuussa 2023
. vastasi 10.8.2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

8/10 Hyvä

Rebecca

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 4 yötä elokuussa 2023
. vastasi 10.8.2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

8/10 Hyvä

Christine

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Like the outdoor pool and great location for walking into Bournemouth in the evening. Breakfast was good.
Yöpyi 2 yötä heinäkuussa 2023
. vastasi 2.8.2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

10/10 Loistava

Emad

Yöpyi 1 yön heinäkuussa 2023
. vastasi 2.8.2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

10/10 Loistava

J S

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
We had a very pleasant stay visiting family. We found the staff friendly and the hotel clean and comfortable. Many thanks.
Yöpyi 2 yötä heinäkuussa 2023
. vastasi 2.8.2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

6/10 OK

Tina

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Cumberland Hotel Bournemouth
We stayed here as it was our 1st wedding anniversary and we were married at the hotel. It’s such a friendly place and the food was great. Our room was a little outdated and definitely needs a refresh. We were also a little disappointed that we had to pay £12 parking. This was due to us not booking directly through the hotel.
Yöpyi 1 yön heinäkuussa 2023
. vastasi 25.7.2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

8/10 Hyvä

Andrew Phillipe Saxby

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
We liked the hotel, food was excellent, room was clean, staff was friendly and good. Did not like having to pay £24 parking for 2 days. Otherwise all good.
Yöpyi 2 yötä heinäkuussa 2023
. vastasi 21.7.2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

6/10 OK

wendy

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
July break at cumberland hotel
Yöpyi 8 yötä heinäkuussa 2023
. vastasi 21.7.2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

6/10 OK

E

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Disappointing for the price
The beds were comfortable but the decoration was tatty, the bathroom definitely needs to be updated. There was a wedding on and the whole room was vibrating until 1am and then we were kept awake by chairs being moved/cleaning being done below us. We were charged full price for parking despite not being able to use the car park when we returned to the hotel in the evening.
Yöpyi 1 yön heinäkuussa 2023
. vastasi 21.7.2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

8/10 Hyvä

Maria

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
I like this Hotel. Nice location near seaside. With pool. Elegant style.
Yöpyi 3 yötä heinäkuussa 2023
. vastasi 21.7.2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

10/10 Loistava

Janice andrews

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Thankyou the hotel was great and we will be returning as a larger group.
Yöpyi 1 yön heinäkuussa 2023
. vastasi 21.7.2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

8/10 Hyvä

Barry

Hyvää: Henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä heinäkuussa 2023
Dale - CR vastasi 9.7.2023
Thank you for your review we look forward in welcoming you back in the near future.

8/10 Hyvä

Ivana

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Hotel was really clean all the time, staff was friendly i just don't like noise from outside i did'nt sleep properly
Yöpyi 2 yötä kesäkuussa 2023
. vastasi 29.6.2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

8/10 Hyvä

laura

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Lovely hotel, unfriendly manager
Hotel is lovely, really enjoyed the stay. However, I found the manager was rude, quite passive aggressive and not very friendly towards children.
Yöpyi 2 yötä kesäkuussa 2023
. vastasi 29.6.2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth