Thanks for your review after your recent stay and I am pleased that you found breakfast OK and yes we have some new staff who are being trained.

Hello Ellie,thank you so much for taking the time to review us, and all of us are so happy knowing you had such a Great stay with us, and we all look forward to seeing you again very soon with us at Mercure Brighton Seafront,Kind Regards,BarryReception Desk

Hi Philip,we are all delighted to know that you enjoyed your stay with us, and we all hope to see you again very soon,Kind Regards,BarryReception Desk

Dear Nicola,I am delighted that your scores reflect a great stay with usKind regardsKellyGeneral Manager

Dear Stella,I am disappointed to read your feedback about Breakfast as this is very unusaul, and I will review this with the Team.Kind regardsKellyGeneral Manager

Dear Karen,I am so pleased that you enjoyed your stay with us.Kind regardsKellyGeneral Manager

Dear Carolyn,I am delighted that our Team made your stay with us.Kind regardsKellyGeneral Manager

Dear David,I am so pleased that you liked our new menu and that our Team made a great impressionKind regardsKellyGeneral Manager

Dear Scott,I am disappointed that you feel you were mis-lead.I am pleased that our Team stood out for you and that you enjoyed BreakfastKind regardsKellyGeneral Manager

Dear Roger,I am pleased that overall you had a good stay with us, we are currently looking at placing sockets near the bedsKind regardsKellyGeneral Manager

Dear Jill,I am so pleased you enjoyed your stay with us and that our Team stood out.Kind regardsKellyGeneral Manager

Dear Joan,I am so pleased that our Team made a great impressionKind regardsKellyGeneral Manager

Hi Lesley,Thank you for taking the time to review us, we are all delighted that you had a great time with us, and we all look forward to seeing you again with us very soon,Kind Regards,BarryReception Desk

Hi David,Thank you so much for your Kind review, I am so glad you enjoyed your stay with us, and we all look forward to seeing you again very soon,Barry

thank you so much for your Kind review, we all are delighted that you so enjoyed your stay with us and we look forward to seeing you again very soon

Thank you so much for your very kind Review,

Dear Lynne,I am disappointed to read your review as this is not reflective of service received and I will review this with our Food and Beverage ManagerKind regardsKellyGeneral Manager

Dear Emma and Juliet,I am delighted that Marta stood out for your she is certainly a shining star on Reception.I am pleased that you had an excellent stay with us and hope you enjoyed your time exploring Brighton.Kind regardsKellyGeneral Manager

Dear Marc,I am pleased that your scores reflect a good stay with usKind regardsKellyGeneral Manager

Dear Safia,I am delighted you enjoyed our Breakfast and our Hash browns are super tasty!Kind regardsKellyGeneral Manager

Dear David,I am disappointed that you feel we are dated, the Hotel is Grade 2 listed but had a refurbishment completed in 2019 along with some recent updates to our Bar and Terrace.Kind regardsKellyGeneral Manager

Dear Ahmed,I am delighted that you scores reflect a great stay with usKind regardsKellyGeneral Manager

Dear Heather,I am delighted that your scores reflect a great stay with usKind regardsKellyGeneral Manager

Dear Sharon,I am delighted that you received excellent customer service and disappointed with your feedback about the Hotel a refurbishment was completed in 2019 and we have also updated the main building public areas.Kind regardsKellyGeneral Manager

HI Zoe,thank you so much for your review and we are delighted that you had such a lovely time with us, and we all look forward to seeing you again very soon,Kind Regards,BarryReception Desk

Dear Kay,Thank you for your 5 stars and I am delighted that this reflects a great stay with usKind regardsKellyGeneral Manager

thank you so much for your very kind review

thank you for your very kind review

Dear Beth,I am delighted that your scores reflect a great stay with usKind regardsKellyGeneral Manager

Dear Fiona,I am delighted that you had a good stay with us and found our bed comfortableKind regardsKellyGeneral Manager

Dear Joanne,I am pleased your score reflects a good stay with us and that our Team made a good impressionKind regardsKellyGeneral Manager

Dear Jan,I am pleased that your scores reflect a good stay with usKind regardsKellyGeneral Manager

Dear David,Many thanks for taking the time to review your experience at the Mercure Brighton Hotel! 10/10 WOW ! Thank you !We will certainly pass your feedback to Barry and the FB Team, they will be delighted !Looking forward to welcoming you back!Kind Regards,Marianna CappaiFront of House Manager

Dear Andleeb,Many thanks for taking the time to review your experience at the Mercure Brighton Hotel! We are delighted to read you have found our Team pleasant and polite.In regards of the refurbishment, We have passed your comments to our relevant colleagues.We are all looking forward to welcoming you back !Kind Regards,Marianna CappaiFront of House Manager

Dear Demi,Many thanks for taking the time to review your experience at the Mercure Brighton Hotel! 5/5 WOW ! Thank you !We are glad you enjoyed your room and the price good and fair. Looking forward to welcoming you back!Kind Regards,Marianna CappaiFront of House Manager

Dear Claire,I am pleased that your scores reflect a good stay with usKind regardsKelly General Manager

Dear Steve,Thank you for your 10/10 and I am delighted this reflects a good stay with usKind regardsKellyGeneral Manager

Dear P,I will review your feedback about the room description but am pleased that our Team made a great impressionKind regardsKellyGeneral Manager

Dear Carly,I am delighted that you had another great stay with usKind regardsKellyGeneral Manager