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Arvostelut: Hyatt Ziva Cancun All Inclusive

4.5 out of 5
Hyatt Ziva Cancun All Inclusive
Blvd. Kukulcan, Manzana 51, Lote 7, Cancun, QROO

Arvostelut

9,2

Upea

Arvosana 10 - Loistava. 1433 kautta 1826 arvostelua" "
Arvosana 8 - HyvÀ. 232 kautta 1826 arvostelua" "
Arvosana 6 - OK. 52 kautta 1826 arvostelua" "
Arvosana 4 - Huono. 39 kautta 1826 arvostelua" "
Arvosana 2 - HirveÀ. 70 kautta 1826 arvostelua" "

9,6/10

Siisteys

9,4/10

Henkilökunta ja palvelu

9,4/10

Palvelut/mukavuudet

9,6/10

Majoituspaikan kunto ja tilat

9,4/10

YmpÀristöystÀvÀllisyys

Arvostelut

10/10 Loistava

Evy Stein

Matkusti kumppanin kanssa
HyvÀÀ: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
amazing would recommend to anyone coming to cancun
Yöpyi 4 yötÀ toukokuussa 2024
Sincerely, with the Service from the Heart. vastasi 22.5.2024
Dear Evy,Thank you for staying with us, and for taking your time to share your experience with us. We are grateful for your comments; it is great to hear that you enjoyed your stay and service our associates provided you with. It will be a pleasure to host you again in the near future.

10/10 Loistava

Gen

HyvÀÀ: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötÀ toukokuussa 2024
Sincerely, with the Service from the Heart. vastasi 20.5.2024
Dear Gen,Thank you for staying with us, and for taking your time to share your experience with us. We are grateful for your comments; it is great to hear that you enjoyed your stay and service our associates provided you with. It will be a pleasure to host you again in the near future.

10/10 Loistava

YUHANG

Matkusti perheen kanssa
HyvÀÀ: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
spacious area made me feel comfortable, and friendly staff.
Yöpyi 3 yötÀ toukokuussa 2024
Sincerely, with the Service from the Heart. vastasi 21.5.2024
Dear Yuhang,Thank you for staying with us, and for taking your time to share your experience with us. We are grateful for your comments; it is great to hear that you enjoyed your stay and service our associates provided you with. It will be a pleasure to host you again in the near future.

10/10 Loistava

Tiffany

Matkusti kumppanin kanssa
HyvÀÀ: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Overall very good property. We stayed in the adults only tower with the jacuzzi tub on the balcony. On the first day the room smell like mildew. I didn’t like that. We also rented cabanas everyday. The only down side was the other guests not honoring your private space in front of the cabanas. The French restaurant turned us away because my husband didn’t have a button down shift on but he had on a very nice polo and dress pants. We had an amazing time and we will be back. The dolphins were beautiful. We do hope the resort incorporate Authentic Mexico food soon.
Yöpyi 3 yötÀ huhtikuussa 2024
Sincerely, with the Service from the Heart. vastasi 21.5.2024
Dear Tiffany,Thank you for staying with us, and for taking your time to share your experience with us. We are grateful for your comments; it is great to hear that you enjoyed your stay and service our associates provided you with. It will be a pleasure to host you again in the near future.

10/10 Loistava

Ifen

Matkusti perheen kanssa
HyvÀÀ: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We had a wonderful and relaxing time the entire stay. Staffs are super friendly and welcoming. Pool is excellent with tons of activities. Gym and work out class are great to start the day. Foods are great but wish there are more Mexicans foods selections. Overall, we love it and will come back.
Yöpyi 3 yötÀ toukokuussa 2024
Sincerely, with the Service from the Heart. vastasi 17.5.2024
Dear Ifen,Thank you for staying with us, and for taking your time to share your experience with us. We are grateful for your comments; it is great to hear that you enjoyed your stay and service our associates provided you with. It will be a pleasure to host you again in the near future.

10/10 Loistava

Anna

HyvÀÀ: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
All good
Yöpyi 1 yön toukokuussa 2024
Sincerely, with the Service from the Heart. vastasi 17.5.2024
Dear Anna,Thank you for staying with us, and for taking your time to share your experience with us. We are grateful for your comments; it is great to hear that you enjoyed your stay and service our associates provided you with. It will be a pleasure to host you again in the near future.

10/10 Loistava

Yufeng

HyvÀÀ: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötÀ toukokuussa 2024
Sincerely, with the Service from the Heart. vastasi 17.5.2024
Dear Yufeng,Thank you for staying with us, and for taking your time to share your experience with us. We are grateful for your comments; it is great to hear that you enjoyed your stay and service our associates provided you with. It will be a pleasure to host you again in the near future.

10/10 Loistava

Kayla

Matkusti pienten lasten kanssa
HyvÀÀ: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This was our 3rd time at this resort. We had our toddler for the first time which I was hesitant about. This resort was absolutely amazing even with babies. We as parents were able to relax thanks to the outstanding staff. The variety food was also something that made our trip so effortless for our picky toddler. They always have kid friendly foods available!
Yöpyi 4 yötÀ toukokuussa 2024
Sincerely, with the Service from the Heart. vastasi 15.5.2024
Dear Kayla,Thank you for staying with us, and for taking your time to share your experience with us. We are grateful for your comments; it is great to hear that you enjoyed your stay and service our associates provided you with. It will be a pleasure to host you again in the near future.

10/10 Loistava

shariq, El Paso

Matkusti kumppanin kanssa
HyvÀÀ: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent experience
Yöpyi 2 yötÀ huhtikuussa 2024
Sincerely, with the Service from the Heart. vastasi 14.5.2024
Dear Shariq,Thank you for staying with us, and for taking your time to share your experience with us. We are grateful for your comments; it is great to hear that you enjoyed your stay and service our associates provided you with. It will be a pleasure to host you again in the near future.

8/10 HyvÀ

Natasha

HyvÀÀ: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
I think they use to many fragrances in the room and towels I am very sensitive and I began to have an allergic reaction.
Yöpyi 3 yötÀ toukokuussa 2024
Sincerely, with the Service from the Heart. vastasi 13.5.2024
Dear Natasha,Thank you for staying with us, and for taking your time to share your experience with us. We are grateful for your comments; it is great to hear that you enjoyed your stay and service our associates provided you with. It will be a pleasure to host you again in the near future.

10/10 Loistava

GEVORK GEORGE

Matkusti ryhmÀn kanssa
HyvÀÀ: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very clean and very nice property
Yöpyi 4 yötÀ toukokuussa 2024
Sincerely, with the Service from the Heart. vastasi 11.5.2024
Dear Gevork,Thank you for staying with us, and for taking your time to share your experience with us. We are grateful for your comments; it is great to hear that you enjoyed your stay and service our associates provided you with. It will be a pleasure to host you again in the near future.

8/10 HyvÀ

Yovani Rivas

Matkusti perheen kanssa
HyvÀÀ: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good
Yöpyi 2 yötÀ toukokuussa 2024
Sincerely, with the Service from the Heart. vastasi 6.5.2024
Dear Yovani,Thank you for staying with us, and for taking your time to share your experience with us. We are grateful for your comments; it is great to hear that you enjoyed your stay and service our associates provided you with. It will be a pleasure to host you again in the near future.

10/10 Loistava

Kathy

Matkusti kumppanin kanssa
HyvÀÀ: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We loved everything about this resort. The room, the food, the pools, the beach cabana. We will be back. We loved our butlers Natalia and Maria. They made our stay easy and special.
Yöpyi 4 yötÀ toukokuussa 2024
Sincerely, with the Service from the Heart. vastasi 6.5.2024
Dear Kathy,Thank you for staying with us, and for taking your time to share your experience with us. We are grateful for your comments; it is great to hear that you enjoyed your stay and service our associates provided you with. It will be a pleasure to host you again in the near future.

10/10 Loistava

MASAKI

HyvÀÀ: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
Sincerely, with the Service from the Heart. vastasi 6.5.2024
Dear Masaki,Thank you for staying with us, and for taking your time to share your experience with us. We are grateful for your comments; it is great to hear that you enjoyed your stay and service our associates provided you with. It will be a pleasure to host you again in the near future.

10/10 Loistava

Jeslin

HyvÀÀ: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötÀ huhtikuussa 2024
Sincerely, with the Service from the Heart. vastasi 3.5.2024
Dear Jeslin,Thank you for staying with us, and for taking your time to share your experience with us. We are grateful for your comments; it is great to hear that you enjoyed your stay and service our associates provided you with. It will be a pleasure to host you again in the near future.

10/10 Loistava

smita

HyvÀÀ: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötÀ huhtikuussa 2024
Sincerely, with the Service from the Heart. vastasi 3.5.2024
Dear SmitaThank you for staying with us, and for taking your time to share your experience with us. We are grateful for your comments; it is great to hear that you enjoyed your stay and service our associates provided you with. It will be a pleasure to host you again in the near future.

10/10 Loistava

Shuhei

Yöpyi 1 yön huhtikuussa 2024
Sincerely, with the Service from the Heart. vastasi 21.5.2024
Dear Shuhei,Thank you for staying with us, and for taking your time to share your experience with us. We are grateful for your comments; it is great to hear that you enjoyed your stay and service our associates provided you with. It will be a pleasure to host you again in the near future.

10/10 Loistava

Eunsoo

Yöpyi 3 yötÀ huhtikuussa 2024
Sincerely, with the Service from the Heart. vastasi 20.5.2024
Dear Eunsoo,Thank you for staying with us, and for taking your time to share your experience with us. We are grateful for your comments; it is great to hear that you enjoyed your stay and service our associates provided you with. It will be a pleasure to host you again in the near future.

10/10 Loistava

Jorge

HyvÀÀ: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
excellent experience
Yöpyi 3 yötÀ huhtikuussa 2024
Sincerely, with the Service from the Heart. vastasi 30.4.2024
Dear Jorge,Thank you for staying with us, and for taking your time to share your experience with us. We are grateful for your comments; it is great to hear that you enjoyed your stay and service our associates provided you with. It will be a pleasure to host you again in the near future.

10/10 Loistava

Sooman

Yöpyi 5 yötÀ huhtikuussa 2024
Sincerely, with the Service from the Heart. vastasi 18.5.2024
Dear Sooman,Thank you for staying with us, and for taking your time to share your experience with us. We are grateful for your comments; it is great to hear that you enjoyed your stay and service our associates provided you with. It will be a pleasure to host you again in the near future.

10/10 Loistava

Jinxiu

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
HyvÀÀ: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
awesome
Yöpyi 4 yötÀ huhtikuussa 2024
Sincerely, with the Service from the Heart. vastasi 26.4.2024
Dear Jinxiu,Thank you for staying with us, and for taking your time to share your experience with us. We are grateful for your comments; it is great to hear that you enjoyed your stay and service our associates provided you with. It will be a pleasure to host you again in the near future.

10/10 Loistava

Huan

Matkusti perheen kanssa, Matkusti pienten lasten kanssa, Liikematkailija
HyvÀÀ: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Overall it's a great hotel. Just need to be maintenance for some detail parts for the room. Service is fantastic!
Yöpyi 3 yötÀ huhtikuussa 2024
Sincerely, with the Service from the Heart. vastasi 1.5.2024
Dear Huan,Thank you for staying with us, and for taking your time to share your experience with us. We are grateful for your comments; it is great to hear that you enjoyed your stay and service our associates provided you with. It will be a pleasure to host you again in the near future.

10/10 Loistava

Dandan

HyvÀÀ: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 3 yötÀ huhtikuussa 2024
Sincerely, with the Service from the Heart. vastasi 15.5.2024
Dear Dandan,Thank you for staying with us, and for taking your time to share your experience with us. We are grateful for your comments; it is great to hear that you enjoyed your stay and service our associates provided you with. It will be a pleasure to host you again in the near future.

10/10 Loistava

Huong

Yöpyi 3 yötÀ huhtikuussa 2024
Sincerely, with the Service from the Heart. vastasi 13.5.2024
Dear Huong,Thank you for staying with us, and for taking your time to share your experience with us. We are grateful for your comments; it is great to hear that you enjoyed your stay and service our associates provided you with. It will be a pleasure to host you again in the near future.

10/10 Loistava

Lorene

Matkusti kumppanin kanssa
HyvÀÀ: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very nice clean hotel. Staff was excellent. Great customer service!
Yöpyi 4 yötÀ huhtikuussa 2024
Sincerely, with the Service from the Heart. vastasi 23.4.2024
Dear Lorene,Thank you for staying with us, and for taking your time to share your experience with us. We are grateful for your comments; it is great to hear that you enjoyed your stay and service our associates provided you with. It will be a pleasure to host you again in the near future.

10/10 Loistava

Gagandeep

HyvÀÀ: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötÀ huhtikuussa 2024
Sincerely, with the Service from the Heart. vastasi 23.4.2024
Dear Gagandeep,Thank you for staying with us, and for taking your time to share your experience with us. We are grateful for your comments; it is great to hear that you enjoyed your stay and service our associates provided you with. It will be a pleasure to host you again in the near future.

10/10 Loistava

Karina

HyvÀÀ: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötÀ huhtikuussa 2024
Sincerely, with the Service from the Heart. vastasi 23.4.2024
Dear Karina,Thank you for staying with us, and for taking your time to share your experience with us. We are grateful for your comments; it is great to hear that you enjoyed your stay and service our associates provided you with. It will be a pleasure to host you again in the near future.

10/10 Loistava

Kimberly

Matkusti perheen kanssa
HyvÀÀ: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
My family and I had a great time- a beautiful resort with good dining options and plenty of things to do. The Habanero seafood restaurant was a favorite of ours and the hospitality across the resort was top-tier. Overall great first time stay at a Hyatt and we would definitely go back and stay at other Hyatts.
Yöpyi 3 yötÀ huhtikuussa 2024
Sincerely, with the Service from the Heart. vastasi 22.4.2024
Dear Kimberly,Thank you for staying with us, and for taking your time to share your experience with us. We are grateful for your comments; it is great to hear that you enjoyed your stay and service our associates provided you with. It will be a pleasure to host you again in the near future.

10/10 Loistava

inderjit

HyvÀÀ: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Everything is perfect there!! We recommended to our family and friends!!
Yöpyi 4 yötÀ huhtikuussa 2024
Sincerely, with the Service from the Heart. vastasi 22.4.2024
Dear Inderjit,Thank you for staying with us, and for taking your time to share your experience with us. We are grateful for your comments; it is great to hear that you enjoyed your stay and service our associates provided you with. It will be a pleasure to host you again in the near future.

10/10 Loistava

Veronica

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
HyvÀÀ: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent hotel
Yöpyi 3 yötÀ huhtikuussa 2024
Sincerely, with the Service from the Heart. vastasi 22.4.2024
Dear Veronica,Thank you for staying with us, and for taking your time to share your experience with us. We are grateful for your comments; it is great to hear that you enjoyed your stay and service our associates provided you with. It will be a pleasure to host you again in the near future.

8/10 HyvÀ

song yi

HyvÀÀ: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötÀ huhtikuussa 2024
Sincerely, with the Service from the Heart. vastasi 22.4.2024
Dear Song,Thank you for staying with us, and for taking your time to share your experience with us. We are grateful for your comments; it is great to hear that you enjoyed your stay and service our associates provided you with. It will be a pleasure to host you again in the near future.

10/10 Loistava

Hye

Matkusti pienten lasten kanssa
HyvÀÀ: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Samantha who works in Tradewind gave us most wonderful service. We will be back with my in law family this October. Thank you!! Hyatt Ziva You guys are great !!!
Yöpyi 5 yötÀ huhtikuussa 2024
Sincerely, with the Service from the Heart. vastasi 20.4.2024
Dear Hye,Thank you for staying with us, and for taking your time to share your experience with us. We are grateful for your comments; it is great to hear that you enjoyed your stay and service our associates provided you with. It will be a pleasure to host you again in the near future.

10/10 Loistava

Kseniya

Yöpyi 6 yötÀ huhtikuussa 2024
Sincerely, with the Service from the Heart. vastasi 19.4.2024
Dear Kseniya,Thank you for staying with us, and for taking your time to share your experience with us. We are grateful for your comments; it is great to hear that you enjoyed your stay and service our associates provided you with. It will be a pleasure to host you again in the near future.

10/10 Loistava

Bryant

Yöpyi 5 yötÀ maaliskuussa 2024
Sincerely, with the Service from the Heart. vastasi 7.5.2024
Dear Bryant,Thank you for staying with us, and for taking your time to share your experience with us. We are grateful for your comments; it is great to hear that you enjoyed your stay and service our associates provided you with. It will be a pleasure to host you again in the near future.

10/10 Loistava

Ning

HyvÀÀ: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
good
Yöpyi 4 yötÀ huhtikuussa 2024
Sincerely, with the Service from the Heart. vastasi 17.4.2024
Dear Ning,Thank you for staying with us, and for taking your time to share your experience with us. We are grateful for your comments; it is great to hear that you enjoyed your stay and service our associates provided you with. It will be a pleasure to host you again in the near future.

10/10 Loistava

Fangyu

Matkusti ryhmÀn kanssa
HyvÀÀ: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was overall very pleasant to stay here as everything is PERFECTO!
Yöpyi 4 yötÀ huhtikuussa 2024
Sincerely, with the Service from the Heart. vastasi 16.4.2024
Dear Fangyu,Thank you for staying with us, and for taking your time to share your experience with us. We are grateful for your comments; it is great to hear that you enjoyed your stay and service our associates provided you with. It will be a pleasure to host you again in the near future.

10/10 Loistava

Dialys

HyvÀÀ: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötÀ huhtikuussa 2024
Sincerely, with the Service from the Heart. vastasi 17.4.2024
Dear Dialys,Thank you for staying with us, and for taking your time to share your experience with us. We are grateful for your comments; it is great to hear that you enjoyed your stay and service our associates provided you with. It will be a pleasure to host you again in the near future.

8/10 HyvÀ

Cheryl Da

Yöpyi 4 yötÀ huhtikuussa 2024
Sincerely, with the Service from the Heart. vastasi 6.5.2024
Dear Cheryl,Thank you for staying with us, and for taking your time to share your experience with us. We are grateful for your comments; it is great to hear that you enjoyed your stay and service our associates provided you with. It will be a pleasure to host you again in the near future.

2/10 HirveÀ

Binh Chau

Matkusti pienten lasten kanssa
Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
food is lack of choice, staff is unprofessional! be ware of this hotel! we never come back
Yöpyi 3 yötÀ huhtikuussa 2024
Sincerely, with the Service from the Heart. vastasi 15.4.2024
Dear Binh,Thank you for staying with us, and for taking your time to share your experience with us. We are grateful for your comments; it is great to hear that you enjoyed your stay and service our associates provided you with. It will be a pleasure to host you again in the near future.

2/10 HirveÀ

Benyamin

Matkusti perheen kanssa
HyvÀÀ: Siisteys
Huonoa: Henkilökunta ja palvelu
Our weekend trip to Hyatt Ziva in Cancun was meant to be a special celebration for my sister's birthday, but it turned into a distressing experience. On the last night, a security officer falsely accused us of smoking on the balcony, which we categorically denied. Despite offering to allow them to inspect the room to prove our innocence, they refused. The situation escalated when the security officer tried to make me sign a $600 citation and even threatened to evict us if I didn't comply. The hotel called the police, and I was forced to sign the citation under duress to avoid my entire family being taken to jail. Even after signing, we were still evicted and had to find alternative accommodation late at night. The staff's handling of the situation was unprofessional and showed a complete lack of empathy. This experience not only ruined our vacation but also caused significant stress to my elderly mother. I cannot recommend Hyatt Ziva in Cancun under any circumstances due to the appalling treatment we received. This hotel has tarnished our vacation and left us with an enduring negative impression of the brand. Avoid this hotel at all costs.
Yöpyi 3 yötÀ huhtikuussa 2024
Sincerely, with the Service from the Heart. vastasi 18.4.2024
Dear Benyamin,Thank you for your comments.Unfortunately, being a family friendly resort our policies about smoking are very adamant. Rules are explained and signed upon check-in. Also, bad behaviour towards the team is penalized with eviction as explained before as well, this with purpose of keeping an ambiance of mutual respect.We are going to share this feedback with our respective teams to reinforce our policies.

8/10 HyvÀ

Hui Ci

HyvÀÀ: Siisteys ja henkilökunta ja palvelu
Yöpyi 6 yötÀ huhtikuussa 2024
Sincerely, with the Service from the Heart. vastasi 15.4.2024
Dear Hui,Thank you for staying with us, and for taking your time to share your experience with us. We are grateful for your comments; it is great to hear that you enjoyed your stay and service our associates provided you with. It will be a pleasure to host you again in the near future.

10/10 Loistava

Robin

Matkusti perheen kanssa
HyvÀÀ: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Lovely.
Yöpyi 5 yötÀ huhtikuussa 2024
Sincerely, with the Service from the Heart. vastasi 12.4.2024
Dear Robin,Thank you for staying with us, and for taking your time to share your experience with us. We are grateful for your comments; it is great to hear that you enjoyed your stay and service our associates provided you with. It will be a pleasure to host you again in the near future.

10/10 Loistava

Marcela, Downey

Matkusti perheen kanssa
HyvÀÀ: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hyatt Ziva Cancun was an incredible experience. The staff is mazing, everyone there makes you feel welcomed. The food was great no complaints, our favorite was Tres Cervezas, chef Maritza and chef Martin along with our server Josue and Felix always went above and beyond. I miss this place already. My family will be back in soon.
Yöpyi 5 yötÀ maaliskuussa 2024
Sincerely, with the Service from the Heart. vastasi 8.4.2024
Dear Marcela,Thank you for staying with us, and for taking your time to share your experience with us. We are grateful for your comments; it is great to hear that you enjoyed your stay and service our associates provided you with. It will be a pleasure to host you again in the near future.

10/10 Loistava

Satoshi

HyvÀÀ: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
All foods, faclity and service are very exellent.
Yöpyi 3 yötÀ huhtikuussa 2024
Sincerely, with the Service from the Heart. vastasi 8.4.2024
Dear Satoshi,Thank you for staying with us, and for taking your time to share your experience with us. We are grateful for your comments; it is great to hear that you enjoyed your stay and service our associates provided you with. It will be a pleasure to host you again in the near future.

4/10 Huono

JENNIFER

Huonoa: Henkilökunta ja palvelu
Sincerely, with the Service from the Heart. vastasi 9.4.2024
Dear Jennifer,Thank you for staying with us, and for taking your time to share your experience with us. We are grateful for your comments; we are sorry to hear about your experiences with the services, please receive our most sincere apologies. We are going to share this feedback with our respective teams to improve this area of opportunity.It will be a pleasure to host you again in the near future.

10/10 Loistava

Deewa

HyvÀÀ: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötÀ maaliskuussa 2024
Sincerely, with the Service from the Heart. vastasi 8.4.2024
Dear Deewa,Thank you for staying with us, and for taking your time to share your experience with us. We are grateful for your comments; it is great to hear that you enjoyed your stay and service our associates provided you with. It will be a pleasure to host you again in the near future.

10/10 Loistava

Jacqueline

Matkusti kumppanin kanssa
Both family options and adult only. Very well done!
Yöpyi 5 yötÀ helmikuussa 2024
Sincerely, with the Service from the Heart. vastasi 5.4.2024
Dear Jacqueline,Thank you for staying with us, and for taking your time to share your experience with us. We are grateful for your comments; it is great to hear that you enjoyed your stay and service our associates provided you with. It will be a pleasure to host you again in the near future.

10/10 Loistava

Jessica Ann

Matkusti ryhmÀn kanssa, Matkusti perheen kanssa, Matkusti kumppanin kanssa
HyvÀÀ: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The hospitality in the beaches stood out the most to me!!! Also all the street food on the resort was soooooooo good!!!
Yöpyi 6 yötÀ maaliskuussa 2024
Sincerely, with the Service from the Heart. vastasi 4.4.2024
Dear Jessica,Thank you for staying with us, and for taking your time to share your experience with us. We are grateful for your comments; it is great to hear that you enjoyed your stay and service our associates provided you with. It will be a pleasure to host you again in the near future.

10/10 Loistava

Norma G

Matkusti perheen kanssa
HyvÀÀ: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We liked the available amenities and the staff was more than excellent. As for the dining options it would be better if there were traditional Mexican dishes
Yöpyi 5 yötÀ maaliskuussa 2024
Sincerely, with the Service from the Heart. vastasi 4.4.2024
Dear Norma,Thank you for staying with us, and for taking your time to share your experience with us. We are grateful for your comments; it is great to hear that you enjoyed your stay and service our associates provided you with. It will be a pleasure to host you again in the near future.

10/10 Loistava

naeem

HyvÀÀ: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Food and stuff was amazing
Yöpyi 5 yötÀ maaliskuussa 2024
Sincerely, with the Service from the Heart. vastasi 2.4.2024
Dear Naeem,Thank you for staying with us, and for taking your time to share your experience with us. We are grateful for your comments; it is great to hear that you enjoyed your stay and service our associates provided you with. It will be a pleasure to host you again in the near future.