Marriott Hotels & Resorts – Chicago, Illinois

”Poor Drainage in Bathroom, No Exhaust. ”

”Breakfast was extremely expensive. Couldn’t access internet. Tried to report disruptive, noisy guests on our floor but couldn’t reach the front desk.”

”We had prepaid our room in full. When we arrived at the hotel, the receptionist charged our card for the accommodation. He didn’t tell us that he is charging the card. We thought that the card was swiped for incidentals. We called the reception to ask why this was done. He claimed that he had not charged the card and no apology. We get a message when something is charged on the card. On the day of the departure accounting department said that they will remove the charge. It took more than 2...

”I would recommend for a weekend stay. The green surroundings are beautiful, I greatly enjoyed the time outdoors. Friendly customer service. Room noise cancellation could be a bit better. At least during a weekend, there are a lot of families so be prepared to share the swimming pool with children running around ;)”

”Staff was professional and responsive. I DID get charged $25./night for parking in a HUGE surface lot shared by 4 hotels, and I drove around a lot before finding a space pretty far from my hotel.”