Cragg Vale Hotellit

”Clean room, excellent food and service, friendly staff, can't do enough for you, would definitely recommend ”

”We attended a birthday party. The hall was nice. We had an evening meal at the hotel, which was absolutely delicious. The room was quite disappointing, needing updating. The bedside lamps didn't work, but the staff were lovely”

”Very centrally located hotel.”

”Room was spotless and appeared to have been recently decorated. Unfortunately there were cracks in the sink and the hotel generally looks a little tired. The hotel staff were amazing … all so friendly, helpful and welcoming. Particularly Aziz at breakfast and the wonderful bartender Mal. He couldn’t do enough for us, moving furniture around and asking us if we wanted any particular music to be played. He really went above and beyond to make my 89 year old mum’s evening. ”

”Average hotel for cost, would recommend. ”

”Lovely clean room. Location of hotel ideal for motorways. Staff very accommodating.”

”Parking is good we didn’t have a drink in the bar. We have stayed here many times over the years but it has gone downhill. Poor maintenance in the bathroom… no hot water for a shower or a wash! Went to breakfast and was told we had to be finished within half an hour… people on the next table… the waitress actually asked them to leave!! My husband complained at reception but they just said ok I’ll let them no… with no apology. Also check in not very welcoming! Also they have spoilt the...

”We didnt see any shops, my only reason for one low score, is that we were in room 7 on Friday 20th March. When we went to the room the smell of Fresh paint was very strong. The young lady on reception moved us to another room. Which was perfect. ”

”Kaikki sujui oikein hyvin. Henkilökunta todella mukava. Siisti huoneet. Super aamupala ja todella hyvä kun sai hakea kahvia ja teetä koko ajan. Plussaa myös kätevä kulkea julkisilla.”

”I had a really pleasant stay at this hotel. The room was spotless, well-organized, and had a fresh, clean scent as soon as I walked in. The bedding was crisp and comfortable, and housekeeping clearly paid attention to detail throughout the space. The bathroom was equally clean, with neatly arranged toiletries and no signs of wear or mess.”

”It was a pleasant stay. Air conditioning was working and everything was looking kind of new. There was no fridge which was a big minus for us but I get many people don't need it. TV had streaming capability and shower was pretty good. Check-in was via computer but it was fast. Good experience overall!”

”Great staff”

”Brand new interior design and clean. Nicely decorated spaces. Super friendly staff. Great and convenient location.”

”Property was great and I would stay again. Lovely breakfast included. The croissants were next level. ”

”We were refused service at the restaurant, when we told staff we were willing to wait they said no point you probably won’t get a table. Then we asked if we could eat in our room and they said no. Effectively giving us no food options we had to order pizza as we are unfamiliar with the area and there was nothing within walking distance.”

”Front desk staff were courteous welcoming and respectful. Restaurant staff were very good. Cleaning staff did a professional job”