5 ulkouima-allasta avoinna 9.00–18.00, maksullisia cabañoita

Arvostelut: Sofitel Dubai The Palm Resort & Spa

5 out of 5
Sofitel Dubai The Palm Resort & Spa
East Crescent Road, Dubai

Arvostelut

9,0

Upea

Arvosana 10 - Loistava. 679 kautta 1007 arvostelua" "
Arvosana 8 - Hyvä. 209 kautta 1007 arvostelua" "
Arvosana 6 - OK. 64 kautta 1007 arvostelua" "
Arvosana 4 - Huono. 34 kautta 1007 arvostelua" "
Arvosana 2 - Hirveä. 21 kautta 1007 arvostelua" "

9,4/10

Siisteys

9,2/10

Henkilökunta ja palvelu

9,2/10

Palvelut/mukavuudet

9,2/10

Majoituspaikan kunto ja tilat

8,8/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Laura

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 7 yötä tammikuussa 2023
The Guest Experience Team vastasi 22.1.2023
Dear Mrs. LauraWe very much appreciate your comments regarding your stay at the Sofitel Dubai The Palm. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 5 yötä helmikuussa 2020
Guest Relations Team vastasi 9.2.2020
Dear Guest, Thank you for giving us excellent feedback. We are extremely happy to learn that you have enjoyed all of our facilities and the services provided. We look forward to welcoming you back in Sofitel Dubai The Palm. Sincerely, Guest Relations Team Sofitel Dubai The Palm

10/10 Loistava

ALA

Matkusti perheen kanssa, Matkusti pienten lasten kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä toukokuussa 2024

6/10 OK

Jessica

Matkusti pienten lasten kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys
Yöpyi 11 yötä toukokuussa 2024
Rosebella Abraham vastasi 23.5.2024
Dear Valued Guest,Thank you for taking the time to share your valuable feedback.As we look at each and every feedback for the source of improvement, we concluded from your rating that there are some aspects that hampered your stay and we truly apologize for your dissatisfactory experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences.Kind Regards,Rosebella AbrahamQuality Assurance Manager Sofitel Dubai the Palm!

10/10 Loistava

Giuseppe

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Struttura fantastica in tutto, spiaggia ristoranti, camere e servizio!!!
Yöpyi 4 yötä toukokuussa 2024
Rosebella Abraham vastasi 21.5.2024
Dear Valued Guest, Greetings from Sofitel Dubai The Palm!We are grateful for your compliments on the service delivered by our "Heartists" Looking forward to welcoming you soon. Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

10/10 Loistava

Jonathan Gordon

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Amazing place.
Yöpyi 6 yötä toukokuussa 2024
Rosebella Abraham vastasi 21.5.2024
Dear Valued Guest, At the onset, thank you for giving us another opportunity to serve you and for taking the time to share your kind words.I am delighted to know that our Ambassadors were able to make your experience with us a memorable one and have relayed your compliments to the team.At Sofitel Sofitel Dubai The Palm, we are committed towards curating exceptional experiences that exceed expectations and positive feedback such as yours drives us further towards this promise.Thank you once again and we do hope to welcome you back soon.Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

4/10 Huono

Sarah

Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu
Couldn’t check into room till late in afternoon on arrival and as soon as it was 12pm next day they immediately called me to check out! So hardly any time to enjoy my one night stay. Had dinner at steak restaurant and food was cold and had to send back ! Was a shame won’t be staying there again it was not like this when it first opened but seems like has gone down hill unfortunately.
Yöpyi 1 yön toukokuussa 2024
Rosebella Abraham vastasi 21.5.2024
Dear Valued Guest,Thank you for taking the time to share your valuable feedback.As we look at each and every feedback for the source of improvement, we concluded from your rating that there are some aspects that hampered your stay and we truly apologize for your dissatisfactory experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences.Kind Regards,Rosebella AbrahamQuality Assurance Manager Sofitel Dubai the Palm!

10/10 Loistava

Ralph Romeo

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Amazing place, awesome staff.. very family friendly and quiet.. highly recommended!
Yöpyi 3 yötä toukokuussa 2024
Rosebella Abraham vastasi 21.5.2024
Dear Valued Guest, Thank you for taking time out to share feedback of your experience with us.We are elated to read that you had a memorable stay and that our services exceeded your expectations. Inspired by the principles of mindfulness.Sofitel Dubai The Palm is a haven designed to let you focus on feeling whole — present in mind, nourished in body and revitalized in spirit.We believe that it is the minute details which help us curate such enriching experiences for you and we sincerely hope to welcome you back.Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

10/10 Loistava

Leroy ter

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Loved the hotel and the spacious two bedroom apartment we booked for us and our daughter. If you are looking for a cozier, less over the top alternative to something like Atlantis the Palm, Sofitel the Palm is great! The staff was professional and very friendly, and we will definitely come back.
Yöpyi 13 yötä toukokuussa 2024
Rosebella Abraham vastasi 16.5.2024
Dear Valued Guest,Greetings from Sofitel Dubai The Palm!We very much appreciate your comments following to stay experience at our French Polynesian themed resort.It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one.Sincerely,Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

10/10 Loistava

S

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The hotel was beautiful, the interior, exterior, pool area and views. The staff were friendly and always willing to help you. The food was excellent. Our only criticism with half board is that it was very disappointing to not be given at least a bottle of water with our meal and be expected to pay £8 for a bottle, especially as water was delivered freely to your room every day. We visited all the restaurants and the food was of a high standard. However, we were disappointed that the steak restaurant options available to half board customers did not include any steaks. On the whole we had a fantastic holiday here and would definitely recommend this hotel.
Yöpyi 6 yötä toukokuussa 2024
Rosebella Abraham vastasi 16.5.2024
Dear Valued Guest,Greetings from Sofitel Dubai The Palm!We'd like to thank you for your wonderful feedback and review after your recent stay at Sofitel Dubai The Dubai.We're thrilled to hear that we exceeded your expectations and that you had a wonderful time with us.Thank you for emphasizing our colleagues' service as well, and please know that your constructive feedback will be shared with them.Best Regards,Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

10/10 Loistava

Franck

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Service au top, prestations excellentes, excellents restaurants. Un séjour de rêve !
Yöpyi 6 yötä toukokuussa 2024
Rosebella Abraham vastasi 14.5.2024
Dear Valued Guest,Greetings from Sofitel Dubai The Palm!We'd like to thank you for your wonderful feedback and review after your recent stay at Sofitel Dubai The Dubai.We're thrilled to hear that we exceeded your expectations and that you had a wonderful time with us.Thank you for emphasizing our colleagues' service as well, and please know that your constructive feedback will be shared with them.Best Regards,Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

10/10 Loistava

Gareth

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Excellent service from polite helpful staff . Highly recommended
Yöpyi 5 yötä toukokuussa 2024
Rosebella Abraham vastasi 14.5.2024
Dear Valued Guest,Greetings from Sofitel Dubai The Palm!We very much appreciate your comments following to stay experience at our French Polynesian themed resort.It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one.Sincerely,Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

10/10 Loistava

Stéphane

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Bien
Yöpyi 7 yötä huhtikuussa 2024
Rosebella Abraham vastasi 14.5.2024
Dear valued Guest,Greetings from Sofitel Dubai The Palm!On behalf of the entire Sofitel team, I would like to express my gratitude while reading your detailed feedback following your recent stay. Nothing is more rewarding and encouraging for us than such a heart-warming note you shared. I am grateful for your compliments on the services of our “Heartists”Looking forward to welcoming you again.Best Regards,Rosebella AbrahamQuality Assurance Manager Sofitel Dubai the Palm!

10/10 Loistava

Hannah

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We had a palm view room, the view every morning was so peaceful and stunning. Staff throughout this hotel are very welcoming, friendly and polite. There were always plenty of sun loungers and the restaurant options are amazing. Couldn’t fault anything about our trip!
Yöpyi 6 yötä toukokuussa 2024
Rosebella Abraham vastasi 14.5.2024
Dear Valued Guest,Greetings from Sofitel Dubai The Palm!It is such a pleasure to read your compliments following your visit to Sofitel Dubai The Palm. You have summed up eminently nicely the guest experience we would hope all of our guests have that they feel recognized.It is all about the attention to detail, and joy of interacting with our guests, and hopefully giving great and thoughtful insights and recommendations. We are so privileged to have such a brilliant clientele, that we as ''Heartists'' should give you our best!Thank you for encouraging readers to experience staying in our hotel; we hope to see you soon in your second home.Sincerely,Rosebella AbrahamQuality Assurance Manager Sofitel Dubai the Palm!

10/10 Loistava

Gregg, pittsburgh

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I was not looking forward to this trip because I thought it would be Vegas on steroids. I loved it! Hotel was great although they gave us a nice upgrade. Loved Laguna on the property for drinks at night. Very helpful organizing day trips, go to global village (overwhelming), miracle garden, desert safari, Pierchic for dinner, took helicopter tour from nearby Atlantis.
Yöpyi 5 yötä huhtikuussa 2024
Rosebella Abraham vastasi 14.5.2024
Dear Valued Guest, Thank you for your most valuable feedback.Your positive feedback has been shared with the entire team and they are equally pleased learning of your Experience.We look forward to welcoming you back with us.Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

10/10 Loistava

Richard charles

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hôtel de qualité supérieure offrant une expérience exceptionnelle à tous les niveaux.
Yöpyi 8 yötä huhtikuussa 2024
Rosebella Abraham vastasi 14.5.2024
Dear Valued Guest, Thank you for leaving us such a wonderful review.We are extremely delighted to know that you loved your experience; our team will definitely be happy to hear of this.We put customer experience and satisfaction as our priority, and your review reaffirms the hard work the team has put in.We look forward to seeing you again.Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

10/10 Loistava

Jacob

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä toukokuussa 2024
Rosebella Abraham vastasi 14.5.2024
Dear Valued Guest, Thank you so much for taking the time to leave us this amazing review.We are so grateful for your kind words and we are glad to note your appreciation of the hospitality offered at our hotel.We look forward to welcoming you back with us.Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

10/10 Loistava

Oriana

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Amazing hotel! The room was beautiful with amazing bathroom. The service was incredible and they went out of their way to show you around the hotel and the facilities. The restaurants and bars were fantastic and the private beach was great. So much better than other hotels on the Palm!
Rosebella Abraham vastasi 7.5.2024
Dear Valued Guest,Greetings from Sofitel Dubai The Palm!We very much appreciate your comments following to stay experience at our French Polynesian themed resort.It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one.Sincerely,Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

10/10 Loistava

Zekira

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 6 yötä huhtikuussa 2024

10/10 Loistava

Marieke

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Mooi hotel met heerlijk zwembad en aan het strand. Prachtige accommodatie en vooral niet massaal en rustig. Vriendelijk personeel en hartelijk.
Yöpyi 7 yötä huhtikuussa 2024
Rosebella Abraham vastasi 7.5.2024
Dear Valued Guest, Thank you for your most valuable feedback.It feels great when we are able to meet your expectations. We hope to retain this relationship for the many coming years. Any time you feel that we need to bring some changes in the quality of work we deliver, please let us know. We would be more than happy to receive your valuable suggestions.We look forward to welcoming you back with us.Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

8/10 Hyvä

Sami

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Mittelmäsig
Yöpyi 6 yötä huhtikuussa 2024
Rosebella Abraham vastasi 7.5.2024
Dear Valued Guest, Greetings from Sofitel Dubai The Palm!We are grateful for your compliments on the service delivered by our "Heartists" Looking forward to welcoming you soon. Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

8/10 Hyvä

Mohammed

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
good
Yöpyi 1 yön huhtikuussa 2024
Rosebella Abraham vastasi 7.5.2024
Dear Valued Guest, Thank you for your most valuable feedback.Behind success of any organization are the prestigious guests like you. It has been a privilege to have you as our valued guests.We look forward to welcoming you back with us.Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

10/10 Loistava

Gaby, Chislehurst

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
A really lovely hotel… ☀️☀️☀️
Yöpyi 7 yötä huhtikuussa 2024
Rosebella Abraham vastasi 7.5.2024
Dear Valued Guest, Thank you for your most valuable feedback.It feels great when we are able to meet your expectations. We hope to retain this relationship for the many coming years. Any time you feel that we need to bring some changes in the quality of work we deliver, please let us know. We would be more than happy to receive your valuable suggestions.We look forward to welcoming you back with us.Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

8/10 Hyvä

Allen

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hi, stayed here in April 2024. It’s a very good hotel with friendly staff. Porters steak house was excellent. The room was nice also.
Yöpyi 5 yötä huhtikuussa 2024
Rosebella Abraham vastasi 7.5.2024
Dear Valued Guest, Thank you for leaving us such a wonderful review.We are extremely delighted to know that you loved your experience; our team will definitely be happy to hear of this.We put customer experience and satisfaction as our priority, and your review reaffirms the hard work the team has put in.We look forward to seeing you again.Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

10/10 Loistava

Michelle

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Amazing resort
Yöpyi 6 yötä huhtikuussa 2024
Rosebella Abraham vastasi 7.5.2024
Dear Valued Guest, Thank you so much for taking the time to leave us this amazing review.We are so grateful for your kind words and we are glad to note your appreciation of the hospitality offered at our hotel.We look forward to welcoming you back with us.Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

10/10 Loistava

David

Yöpyi 1 yön huhtikuussa 2024
Rosebella Abraham vastasi 21.5.2024
Dear Valued Guest,Thank you so much for this wonderful review!Delighted that you had a lovely guest experience at Sofitel Dubai The Palm. Our Heartists that this hotel has and of course, gave Magnifique touch that you made particular mention of all their efforts and services. As you now have had an excellent guest experience, we hope you will find another occasion to return soon.Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

10/10 Loistava

AMER

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff was friendly and cooperative. This was our second stay and liked it.
Yöpyi 8 yötä huhtikuussa 2024
Rosebella Abraham vastasi 1.5.2024
Dear Valued Guest, Greetings from Sofitel Dubai The Palm!We are grateful for your compliments on the service delivered by our "Heartists" Looking forward to welcoming you soon. Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

10/10 Loistava

Richard Ashley

Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great stay
Yöpyi 7 yötä huhtikuussa 2024
Rosebella Abraham vastasi 1.5.2024
Dear Valued Guest, Thank you for taking time out to share feedback of your experience with us.We are elated to read that you had a memorable stay and that our services exceeded your expectations. Inspired by the principles of mindfulness.Sofitel Dubai The Palm is a haven designed to let you focus on feeling whole — present in mind, nourished in body and revitalized in spirit.We believe that it is the minute details which help us curate such enriching experiences for you and we sincerely hope to welcome you back.Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

10/10 Loistava

Maria

Yöpyi 6 yötä huhtikuussa 2024
Rosebella Abraham vastasi 21.5.2024
Dear Valued Guest, Thank you for your most valuable feedback.It feels great when we are able to meet your expectations. We hope to retain this relationship for the many coming years. Any time you feel that we need to bring some changes in the quality of work we deliver, please let us know. We would be more than happy to receive your valuable suggestions.We look forward to welcoming you back with us.Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

8/10 Hyvä

Andrean

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice
Yöpyi 4 yötä huhtikuussa 2024
Rosebella Abraham vastasi 1.5.2024
Dear Valued Guest, Thank you for your most valuable feedback.It feels great when we are able to meet your expectations. We hope to retain this relationship for the many coming years. Any time you feel that we need to bring some changes in the quality of work we deliver, please let us know. We would be more than happy to receive your valuable suggestions.We look forward to welcoming you back with us.Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

10/10 Loistava

Markus, Nürnberg

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Sehr schönes Hotel in guter Lage
Yöpyi 2 yötä huhtikuussa 2024
Rosebella Abraham vastasi 25.4.2024
Dear Valued Guest, Thank you for taking the time to convey your compliments to Sofitel Dubai The Palm.We are happy to learn that you appreciated our hospitality and service, and that our team made a lasting impression during your stay with us.Hope to see you soon.Sincèrement,Team Sofitel Dubai The Palm!

10/10 Loistava

Alex

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä huhtikuussa 2024
Rosebella Abraham vastasi 16.5.2024
Dear Valued Guest, Thank you for your most valuable feedback.Your positive feedback has been shared with the entire team and they are equally pleased learning of your Experience.We look forward to welcoming you back with us.Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

10/10 Loistava

George

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beautiful hotel, with great feel for a family Holiday. I’d recommend this hotel for families.
Yöpyi 8 yötä huhtikuussa 2024
Rosebella Abraham vastasi 25.4.2024
Dear Valued Guest,Thank you so much for this wonderful review!Delighted that you had a lovely guest experience at Sofitel Dubai The Palm. Our Heartists that this hotel has and of course, gave Magnifique touch that you made particular mention of all their efforts and services. As you now have had an excellent guest experience, we hope you will find another occasion to return soon.Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

10/10 Loistava

Kimberly

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Wonderful hotel with many fun pools and restaurants. Our place, a 1 bedroom, was perfect which included a washer/dryer. (Sofa bed was hard as a rock, but that's OK.)
Yöpyi 7 yötä huhtikuussa 2024
Rosebella Abraham vastasi 25.4.2024
Dear Valued Guest, Thank you for taking time out to share feedback of your experience with us.We are elated to read that you had a memorable stay and that our services exceeded your expectations. Inspired by the principles of mindfulness.Sofitel Dubai The Palm is a haven designed to let you focus on feeling whole — present in mind, nourished in body and revitalized in spirit.We believe that it is the minute details which help us curate such enriching experiences for you and we sincerely hope to welcome you back.Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

10/10 Loistava

Bianca

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Der Service in diesem Hotel ist herausragend. Wir wurden überall sehr freundlich und hilfsbereit empfangen. Unsere Suite (wir hatten das Riesenglück eines Upgrades) war unglaublich mit Blick aufs Meer. In allen Restaurants war das Essen hervorragend. Der Pool angenehme 29 Grad. The Service was exceptional. The food was in all Restaurants excellent. Many thanks to Subash for his special service and help.
Yöpyi 3 yötä huhtikuussa 2024
Rosebella Abraham vastasi 23.4.2024
Dear Valued Guest, Thank you for choosing to stay with Sofitel Dubai The Palm during your recent visit to Dubai and for sharing your appreciation with us.Thank you so much for your generous praise, it means a lot for my team. We hope to deliver more such experiences for you on your future visits to our hotel.Sincèrement,Team Sofitel Dubai The Palm!

4/10 Huono

Fabien

Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu
Yöpyi 7 yötä huhtikuussa 2024
Rosebella Abraham vastasi 22.4.2024
Dear Valued Guest, I am extremely concerned to read your feedback and sincerely regret that your experience was not one that is most often reflective of our normal service levels at the hotel. Please accept my most sincere apologies.We take our guest comments with a great deal of seriousness and please allow me to address your comments with the team. Rest assured we will take the necessary corrective actions to ensure the lapses you experienced do not reoccur.At Sofitel, it is our constant endeavour to offer our discerning guests, luxury experiences through our commitment to quality service; therefore your feedback is very important to us.We look forward to welcoming you back soon, and hope that your next visit with us will be Magnifique..Best Regards,Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

10/10 Loistava

Mark

Yöpyi 7 yötä huhtikuussa 2024
Rosebella Abraham vastasi 7.5.2024
Dear Valued Guest,Thank you so much for this wonderful review!Delighted that you had a lovely guest experience at Sofitel Dubai The Palm. Our Heartists that this hotel has and of course, gave Magnifique touch that you made particular mention of all their efforts and services. As you now have had an excellent guest experience, we hope you will find another occasion to return soon.Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

6/10 OK

Marlene

Matkusti perheen kanssa
Huonoa: Henkilökunta ja palvelu
Rude reception personal !
Yöpyi 4 yötä huhtikuussa 2024
Rosebella Abraham vastasi 21.4.2024
Dear Valued Guest,Thank you for taking the time to share your valuable feedback.As we look at each and every feedback for the source of improvement, we concluded from your rating that there are some aspects that hampered your stay and we truly apologize for your dissatisfactory experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences.Kind Regards,Rosebella AbrahamQuality Assurance Manager Sofitel Dubai the Palm!

10/10 Loistava

Michael Josef

Hyvää: Siisteys ja henkilökunta ja palvelu
Es war der zweit Aufenthalt im Sofitel Dubai The Palm Resort & Spa, auch diesemal sehr schön, ich denke das ich auch noch ein drittes mal vorbei schaue. Negativ zu erwähnen sind die unglaublichen Preise für ein Bier oder einen Rosè. Besonnders zu erwähnen sind die Mitarbeiter aus dem PorterHous, Yogi, aus dem Restaurant Manava, Kuldeep, aus der Lobby, Salman und an der Tür Samuel. Vielen Dank.
Yöpyi 9 yötä huhtikuussa 2024
Rosebella Abraham vastasi 21.4.2024
Dear Valued Guest, Greetings from Sofitel Dubai The Palm!We are grateful for your compliments on the service delivered by our "Heartists" Looking forward to welcoming you soon. Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

8/10 Hyvä

Patric

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Ottima struttura alberghiera per chi oltre a viditare Dubai, gradisce isolarsi in una piccola oasi di pace connpiscina e spiaggia privata. Per i trasporti, qualche piccolo costo in piu del taxi per raggiungere la stazione metro fi internet city. Nel complesso ci siamo trovati benissimo.
Yöpyi 6 yötä huhtikuussa 2024
Rosebella Abraham vastasi 21.4.2024
Dear Valued Guest,Thank you for taking the time to share your valuable feedback.We're thrilled to hear that we exceeded your expectations and that you had a wonderful time with us.Thank you for emphasizing our colleagues' service as well, and please know that your constructive feedback will be shared with them.As we look at each and every feedback for the source of improvement, we concluded from your rating that there are some aspects that hampered your stay and we truly apologize for your dissatisfactory experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences.Kind Regards,Rosebella AbrahamQuality Assurance Manager Sofitel Dubai the Palm!

10/10 Loistava

Harun

Yöpyi 4 yötä huhtikuussa 2024
Rosebella Abraham vastasi 7.5.2024
Dear Valued Guest, Thank you for taking time out to share feedback of your experience with us.We are elated to read that you had a memorable stay and that our services exceeded your expectations. Inspired by the principles of mindfulness.Sofitel Dubai The Palm is a haven designed to let you focus on feeling whole — present in mind, nourished in body and revitalized in spirit.We believe that it is the minute details which help us curate such enriching experiences for you and we sincerely hope to welcome you back.Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

10/10 Loistava

Kim Leonie

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Our stay at the Sofitel Hotel was wonderful. The staff were extremely friendly and very helpful. The food was delicious and the accommodation itself, with all its facilities, was just perfect.
Yöpyi 6 yötä huhtikuussa 2024
Rosebella Abraham vastasi 21.4.2024
Dear Valued Guest,Greetings from Sofitel Dubai The Palm!We'd like to thank you for your wonderful feedback and review after your recent stay at Sofitel Dubai The Dubai.We're thrilled to hear that we exceeded your expectations and that you had a wonderful time with us.Thank you for emphasizing our colleagues' service as well, and please know that your constructive feedback will be shared with them.Best Regards,Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

10/10 Loistava

isane

Yöpyi 1 yön huhtikuussa 2024
Rosebella Abraham vastasi 1.5.2024
Dear Valued Guest, At the onset, thank you for giving us another opportunity to serve you and for taking the time to share your kind words.I am delighted to know that our Ambassadors were able to make your experience with us a memorable one and have relayed your compliments to the team.At Sofitel Sofitel Dubai The Palm, we are committed towards curating exceptional experiences that exceed expectations and positive feedback such as yours drives us further towards this promise.Thank you once again and we do hope to welcome you back soon.Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

8/10 Hyvä

Louise

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 7 yötä huhtikuussa 2024
Rosebella Abraham vastasi 21.4.2024
Dear Valued Guest,Greetings from Sofitel Dubai The Palm!We very much appreciate your comments following to stay experience at our French Polynesian themed resort.It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one.Sincerely,Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

10/10 Loistava

Christian

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Sehr schönes Hotel, alle Bereiche sauber, das Personal ist sehr bemüht.
Yöpyi 8 yötä maaliskuussa 2024
Rosebella Abraham vastasi 21.4.2024
Dear Valued Guest, Thank you for leaving us such a wonderful review.We are extremely delighted to know that you loved your experience; our team will definitely be happy to hear of this.We put customer experience and satisfaction as our priority, and your review reaffirms the hard work the team has put in.We look forward to seeing you again.Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

10/10 Loistava

Andrew

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Incredible service, high quality - would recommend over other Palm hotels
Yöpyi 3 yötä maaliskuussa 2024
Rosebella Abraham vastasi 7.4.2024
Dear Valued Guest, Greetings from Sofitel Dubai The Palm!We are grateful for your compliments on the service delivered by our "Heartists" Looking forward to welcoming you soon. Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

2/10 Hirveä

Joaquin Matias

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja palvelut/mukavuudet
Yöpyi 4 yötä maaliskuussa 2024
Rosebella Abraham vastasi 7.4.2024
Dear Valued Guest,Thank you for taking the time to share your valuable feedback.As we look at each and every feedback for the source of improvement, we concluded from your rating that there are some aspects that hampered your stay and we truly apologize for your dissatisfactory experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences.Kind Regards,Rosebella AbrahamQuality Assurance Manager Sofitel Dubai the Palm!

2/10 Hirveä

Kulwinder

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
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Yöpyi 6 yötä maaliskuussa 2024
Rosebella Abraham vastasi 3.4.2024
Dear Valued Guest,Thank you for taking the time to share your valuable feedback.As we look at each and every feedback for the source of improvement, we concluded from your rating that there are some aspects that hampered your stay and we truly apologize for your dissatisfactory experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences.Kind Regards,Rosebella AbrahamQuality Assurance Manager Sofitel Dubai the Palm!

10/10 Loistava

Han, Guildford

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We had great holiday. Thanks
Yöpyi 7 yötä maaliskuussa 2024
Rosebella Abraham vastasi 2.4.2024
Dear Valued Guest, Thank you for your most valuable feedback.Behind success of any organization are the prestigious guests like you. It has been a privilege to have you as our valued guests.We look forward to welcoming you back with us.Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

10/10 Loistava

Michael

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff were friendly and helpful. Very clean and smells nice everywhere you walk around. The room was spacious and comfortable.
Yöpyi 4 yötä maaliskuussa 2024
Rosebella Abraham vastasi 2.4.2024
Dear Valued Guest, Thank you for leaving us such a wonderful review.We are extremely delighted to know that you loved your experience; our team will definitely be happy to hear of this.We put customer experience and satisfaction as our priority, and your review reaffirms the hard work the team has put in.We look forward to seeing you again.Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!