Englannin sydän Hotellit

”Great hotel and really friendly staff. Afternoon tea was wonderful. Room was very clean and tea and coffee available every day. ”

”Room was fairly new and clean. A little too hot during the night but the window did open slightly. Just to note the room is part the church which we didn’t realise until we got there. Right next door the bells were ringing every 15 minutes on the evening, then started again at 8am and lasted longer in the morning to call for service (it was Sunday). I enjoyed them but just to note in case you were wanting a lie-in. There is no option for breakfast although the listing did state it would be...

”We had a wonderful stay and the staff were incredibly accommodating. They were so helpful in arranging an early check-in for us and even found a room where we could get ready before attending a wedding, which made the whole day much less stressful. Everyone was friendly, professional, and went above and beyond to help. The hotel was clean, comfortable, and in a great location. We really appreciated the excellent service and would happily stay here again.”

”Lovely location by the Severn River, beside Kings School Worcester and the Royal Worcester Porcelain Museum, short walk to the cathedral and pedestrianized shopping area. Excellent restaurant with big windows overlooking the river - fine breakfast and dinner.”

”The hotel and facilities are absolutely beautiful. The grounds are well maintained and the rooms modern. However, we experienced multiple issues with the disorganisation of the hotel and staff. When booking the spa the online booking system didn’t work, I tried to book over the phone and was passed from staff member to staff member and put on hold multiple times. When I finally managed to book, the confirmation email I received revealed the treatments were booked wrong. And it took another...

”Friendly staff, clean and comfortable room. Tasty food at good prices . Really enjoyable stay.”

”Lovely attic room, everything you could want, great location, and good parking at property ”

”The check in was chaotic, I.e. no room number or lockbox instruction until after check in time, then no key in the lockbox and no telephone number to call to discover what to do next. ”

”Everything was exceptional. The staff was incredibly helpful. The rooms were gorgeous. The food was great. But I cannot say anything better about that staff. They were absolutely lovely.”

”最高にきれいな客室で水廻りの環境もよく快適でした”

”Room was pretty big with a wardrobe and the location was perfect since it is located close to the motorway exit. Parking spaces were there. We had a kettle jug/ coffee/tea/milk and sugar in the room. Bed was okay and we there were towels and hand towels as well. There were two hand wash bottles inside the bathroom and I believe it can be cleaned a little bit more. 2 bed side cupboards were dusty. Wifi is not available and the receptionist mentioned that they removed the TV and they mentioned it...

”This place was fantastic!”

”Everything I had expected. Nicely decorated, boutique style with lovely restaurant and well equipped rooms.”

”Made very welcome. Private free parking. Lovely room and lots of space for indoors or outside drinks and food. We will return again. Many thanks to your team to make our night away special.”

”Impressive in arrival this countryside hotel and conference centre at first glance appeals. There is also ample parking. Many hotels allow early check in if one arrives ahead of check in time. Moat House staff were less accommodating and seemed to have a hard and fast rule. However, when we sat in the lobby with our suitcases and backpacks half an hour ahead of check in time, they quickly and pleasantly attended to us. The rooms are attractive but for cobwebs on the ceiling in both bedroom...

”Comfortable room helpful staff great pool. Very amenable with dogs. Good experience and plenty of good places to visit near by.”