Dear Antonio,Thank you for sharing your feedback with us. We're sorry to hear that the pictures didn't accurately represent your experience, and that you found the room to be small with a uncomfortable bed.We strive to provide accurate representations of our accommodations through our photos, and we apologize if this was not the case in your situation. Your comments are important to us, and we will take them into consideration as we continuously work to improve our guests' experiences.We hope you'll consider giving us another chance in the future to provide you with a more satisfactory stay.Best regards,The Bloom By Pillow

Dear Maren,Thank you for sharing your experience with us. We're delighted to hear that you had a pleasant stay during your two-night stopover.We're glad that despite the relatively small room size, it suited your needs well since you didn't have much luggage and were mainly out and about. It's wonderful to know that you found the furnishings beautiful and appreciated our ability to accommodate late-night check-ins.We also appreciate your feedback about the surrounding area, with plenty of options for breakfast and shopping. We apologize for any inconvenience caused by the busy street until around midnight, but we're pleased that it became quiet afterward, allowing for a peaceful night's sleep with the window open.Overall, we're thrilled that you were satisfied with your stay, and we hope to have the pleasure of welcoming you back in the future.Best regards,The Bloom By Pillow

Dear Franny,Thank you for your feedback! We're thrilled to hear that you enjoyed the shower during your stay with us.Your satisfaction is important to us, and we hope to welcome you back for another great experience in the future!Best regards,The Bloom By Pillow

Dear Julia,Thank you for sharing your experience with us! We're thrilled to hear that you enjoyed our hotel's great location, easy self-check-in process after hours, and the quiet, clean, and tidy room. It's wonderful to know that you found our check-out time convenient and that the late check-in process was smooth and hassle-free, especially after your flight delay. We're delighted that you had no problems and that you found our hotel to be a great choice for a city break.We look forward to welcoming you back for another enjoyable stay in the future!Best regards,The Bloom By Pillow

Dear Michael,Thank you for sharing your feedback with us. We're sorry to hear that you found the value for money poor and that the room size did not meet your expectations.We strive to provide excellent value and comfortable accommodations for all our guests, and we regret that we did not meet your standards on this occasion. Your comments are valuable to us, and we will take them into consideration as we continuously work to improve our offerings.We hope you'll consider giving us another chance in the future to provide you with a more satisfactory experience.Best regards,The Bloom By Pillow

Chère Marie-Pier, Nous tenons à vous remercier pour votre commentaire. Nous sommes très heureux de savoir que votre séjour s'est déroulé comme prévu et que nous avons pu vous offrir un bon service.

Dear Stephen,Thank you so much for your positive feedback and comments! We are delighted that you enjoyed your stay with us.Hope to see yoju again in a future.Greetings,