Good morning, I had already responded to this untruthful review and I don't know why you can't see my response.Check in must be agreed upon and at 9pm, the time you arrived, I was already ready to report your no-show.Flight delays and other issues must be reported to the facility which cannot wait for guests all night, as it is not a hotel with 24 hour reception. (Meltemia Reception Hours 08.00-20.00)You showed up with a gentleman who was not from your group and who was shouting, asking where the rooms were.The extra services are in agreement with the SPA and with Hotel Sirena nearby, it is written everywhere, as is the beach service 200 meters away (no one has ever complained about walking 200 meters). In general, many structures now have collaborative services and this is also written in the roomsThe pool is also described as a normal pool and not for childrenExtras are written everywhere and specified that air conditioning is not included (just read)The photos correspond to the structure which has been TUV HELLAS ISO9000 certified since 2016, otherwise it could not have certification and is the first in the area in terms of certificationHowever, if you decide to go to another facility near the beach, no one will have any complaints and I will understand.Staff Meltemia studio Samos (ISO9000)

Dear guest, we are happy that you had a nice holidayThanks for your feedback, we hope for us to have an other time at MeltemiaThe staff Meltemia studio

Dear Guest, Perhaps you have misread because the sauna and other services are in cooperation with the neighboring hotel, but you have not made any request about it. Also, check-in is specified anywhere from 2pm onwards upon request and I never received any questions about that. At 21.00 in the evening we thought no one was coming and I was about to report him. The walk to the beach is 200m and no one has ever disputed this, even the nearby 5 star hotels have the same walk and it doesn't say anywhere that I have beach gear. Mine is a small residence with two keys when it has the services and options for 3 keys, if it's not suitable for you I'm sorry, but I too have something to request: when you drink a coffee outside it is not necessary to spill every time, because in four days we repainted twice in front of your house, without telling you anything, maybe we were wrong in not saying it.As for the extras, they are marked everywhere, maybe you didn't read correctly, because it doesn't say anywhere that there is an extra pool for children.Also, doing discounts on Expedia and other sites, I couldn't include the extras. The price you paid is 30% lower than the seasonal rate, so you shouldn't complain. However, if you choose another place next time, I will understand. Thanks for your feedback The staff Meltemia studio

Ευχαριστώ για την κριτική σας Ελπίζουμε να σας επιστρέψουμε ως επισκέπτη Προσωπικό Meltemia