Dear Rami,Thank you for your kind comments and we are delighted to know that you had a wonderful experience. We take note your concern about internet. I have spoken to my IT team and they will spend time to improve it shortly.We look forward to welcoming you back on your next visit.Warmest regards,Niklas WagnerGeneral Manager

Dear Anti,Thank you for sharing your feedback of your recent stay with us.It makes us proud to read that our efficient service and food at Residence Club Lounge and modern clean rooms were able to turn your stay into such a great experience and were able to exceed the expectations. We look forward to welcoming you back soon.Yours sincerely,Niklas WagnerGeneral Manager

Dear Sian,Thank you for your kind rating and we are delighted to know that you had a wonderful experience. We look forward to welcoming you back on your next visit.With my best regards,Niklas WagnerGeneral Manager

Dear Phillip,Thank you for your kind rating and we are delighted to know that you had a wonderful experience. We look forward to welcoming you back on your next visit.Best regards,Niklas WagnerGeneral Manager

Dear SHINGO,Thank you for your kind rating and we are delighted to know that you had a wonderful experience. We look forward to welcoming you back on your next visit.Best regards,Niklas WagnerGeneral Manager

Dear Phillip,Thank you for taking the time to share your positive feedback with us.We're delighted to hear that you enjoyed our breakfast options and found our hotel's location in central HCM convenient. We strive to provide our guests with a memorable experience, and it's always rewarding to know when we've succeeded. Your kind words will be shared with our team, as they work hard to ensure every guest feels welcomed and well taken care of.We look forward to welcoming you back on your next visit to HCM. Best regards,Niklas WagnerGeneral Manager

Dear John,Thank you very much for taking the time to share your experience with us. We are thrilled to hear that you enjoyed the luxury feel of our New World Saigon hotel. Providing our guests with a sense of royalty and luxury is what we strive for, and we are delighted that you felt this from the moment you arrived until the end of your stay.Your kind words truly inspire us to continue delivering exceptional experiences, and we hope to have the pleasure of welcoming you back for another memorable stay in the future.Best regards,Niklas WagnerGeneral Manager

Dear Ngoc,Thank you for your kind rating and we are delighted to know that you had a wonderful experience. We look forward to welcoming you back on your next visit.Yours sincerely,Niklas WagnerGeneral Manager

Dear Sara,Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed our hotel's prime location near Ben Thanh Market and Bui Vien Walking Street. Our team works hard to provide exceptional service, and we're thrilled that you found them to be great during your stay. It's wonderful to know that the amenities met your expectations for a 5-star hotel experience in Vietnam. We strive to ensure that our guests have a comfortable and enjoyable stay with us.We appreciate your kind words and hope to have the pleasure of welcoming you back to our hotel in the future. Warmest regards,Niklas WagnerGeneral Manager

Dear John,Thank you very much for taking the time to share your feedback with us. We are delighted to hear that Minh provided you with excellent service during check-in and that Will went above and beyond to ensure you had a memorable dining experience at our Chinese restaurant. Your kind words will be shared with Minh, Will, and the rest of our team, as it serves as great encouragement for us to continue delivering exceptional service to all our guests.We look forward to welcoming you back for another enjoyable stay and dining experience in the near future.Yours sincerely,Niklas WagnerGeneral Manager

Dear Frank Bavnild,Thank you for your kind rating and we are delighted to know that you had a wonderful experience. We look forward to welcoming you back on your next visit.Warmest regards,Niklas WagnerGeneral Manager

Dear Frank,Thank you for your kind rating and we are delighted to know that you had a wonderful experience. We look forward to welcoming you back on your next visit.With my best regards,Niklas WagnerGeneral Manager

Dear ISAO,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced regarding the cleanliness of our lounge area during your stay.Maintaining a high standard of cleanliness is paramount to us, and we regret that we fell short of meeting your expectations in this regard. Please rest assured that we have taken immediate action to address the issues you highlighted, and our housekeeping team is implementing additional measures to ensure the lounge area is thoroughly cleaned and maintained to the highest standards.Your feedback is invaluable to us as it helps us identify areas for improvement, and we are committed to providing a superior experience for all our guests. We hope you will give us another opportunity to exceed your expectations on your next visit.Warmest regards,Niklas WagnerGeneral Manager

Dear Frank Bavnild,Thank you for your kind rating and we are delighted to know that you had a wonderful experience. We look forward to welcoming you back on your next visit.Warmest regards,Niklas WagnerGeneral Manager

Dear Thuy,Thank you for your kind rating and we are delighted to know that you had a wonderful experience. We look forward to welcoming you back on your next visit.Yours sincerely,Niklas WagnerGeneral Manager

Dear valued guest,Thank you for your kind rating and we are delighted to know that you had a wonderful experience. We look forward to welcoming you back on your next visit.Warmest regards,Niklas WagnerGeneral Manager

Dear Thi,Thank you for your kind rating and we are delighted to know that you had a wonderful experience. We look forward to welcoming you back on your next visit.Warmest regards,Niklas WagnerGeneral Manager

Dear Binh,Thank you for sharing your positive feedback with us! We are delighted to hear that you enjoyed the friendly staff and experienced excellent customer service during your stay at New World. Our team is committed to providing a welcoming and pleasant environment for our guests, and we're thrilled to know that our efforts have made a positive impression on you. Your intention to come back to New World is the best compliment we could receive, and we look forward to welcoming you again in the future.Once again, thank you for choosing New World Saigon hotel. We can't wait to have the pleasure of hosting you again on your next visit.Warmest regards,Niklas WagnerGeneral Manager

Dear Wai,Thank you for your kind rating and we are delighted to know that you had a wonderful experience. We look forward to welcoming you back on your next visit.Best regards,Niklas WagnerGeneral Manager

Dear Sam,Thank you for your kind rating and we are delighted to know that you had a wonderful experience. We look forward to welcoming you back on your next visit.Best regards,Niklas WagnerGeneral Manager

Dear Emre,We appreciate your recent stay at our hotel and your feedback on Expedia. Your opinions matter greatly to us, and we strive to ensure every guest has a positive experience.We noticed that you left a 1-star review, and while we're grateful for your input, we would love to hear more about your stay. Your detailed feedback will assist us in addressing any concerns you may have encountered and in making the necessary improvements to enhance our guests' experiences.If there were specific issues or aspects that fell short of your expectations, please share them with us. We look forward to the opportunity to make amends and welcome you back for an improved experience.Best regards,Niklas WagnerGeneral Manager

Dear Robert,We would like to take this opportunity to thank you for choosing New World Saigon Hotel and taking time to rate us on Expedia. We are looking forward to welcoming you back on your next visit and to deliver you a 5-star experience.Best regards,Niklas WagnerGeneral Manager

Dear Ian,Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed your stay and appreciated the Residence lounge access. It's wonderful to know that our accommodations felt a bit like an all-inclusive experience for you. Our team works hard to provide exceptional service and create a comfortable environment for our guests, so your kind words are truly appreciated.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warmest regards,Niklas WagnerGeneral Manager

Dear Takashi,We would like to take this opportunity to thank you for choosing New World Saigon Hotel and taking time to rate us on Expedia. We are looking forward to welcoming you back on your next visit and to deliver you a 5-star experience.Warmest regards,Niklas WagnerGeneral Manager

Dear Peter,Thank you for your kind 5-star rating. We are absolutely delighted to know that you had a wonderful experience at New World Saigon Hotel and we look forward to welcoming you back soon.Warmest regards,Niklas WagnerGeneral Manager

Dear Tuan,Thank you for your rating of 5 out of 5. We are very glad to know that you had a wonderful stay at New World Saigon Hotel and we look forward to welcoming you back in the near future.Warmest regards,Niklas WagnerGeneral Manager

Dear Thomas B.,Thank you for your kind rating and we are delighted to know that you had a wonderful experience. We look forward to welcoming you back on your next visit.Warmest regards,Niklas WagnerGeneral Manager

Dear Charles,Thank you for your kind rating and we are delighted to know that you had a wonderful experience. We look forward to welcoming you back on your next visit.Warmest regards,Niklas WagnerGeneral Manager

Dear KUMIKO,Thank you so much for taking the time to share your wonderful review of our New World Saigon hotel! We are delighted to hear that you had such a positive experience during your stay. It's great to know that you enjoyed the luxurious and delicious food offerings, including the oysters, shrimp, and prosciutto. We take pride in providing a diverse and satisfying culinary experience for our guests. The variety of wines we offer is carefully curated to enhance your overall dining experience. Our aim is to create a relaxing and enjoyable atmosphere for our guests, and we're pleased to hear that you were able to unwind and savor a drink while taking in the beautiful surroundings.Your kind words about the lounge and your expressed desire to stay with us again mean a lot to us. We would be absolutely delighted to welcome you back for another memorable experience. Thank you once again for choosing our hotel, and we look forward to the pleasure of hosting you again in the future.With my best regards,Niklas WagnerGeneral Manager

Dear Emre,Thank you for your kind 5-star rating. We are absolutely delighted to know that you had a wonderful experience at New World Saigon Hotel and we look forward to welcoming you back soon.With my best regards,Niklas WagnerGeneral Manager

Dear mark,Thank you for choosing New World for your recent stay, and for taking the time to share your positive feedback with us! We are thrilled to hear that you had a great experience and that our staff's professionalism combined with friendliness contributed to your satisfaction. At New World, we take pride in providing exceptional service, and it's truly rewarding to know that our team's efforts made your stay memorable. Your kind words motivate us to continue delivering the high standards of hospitality that our guests deserve.Once again, thank you for choosing New World. We look forward to the opportunity of hosting you in the future.Warmest regards,Niklas WagnerGeneral Manager

Dear Masatoshi,Thank you for your kind rating and we are delighted to know that you had a wonderful experience. We look forward to welcoming you back on your next visit.Warmest regards,Niklas WagnerGeneral Manager

Dear Aaron,Thank you for taking the time to share your wonderful experience with us! We are delighted to hear that you enjoyed your stay and that our location and amenities contributed to a memorable visit. It's fantastic to know that you appreciated the upgrade to the Residence Club, with its exclusive check-in counter on the 10th floor. We're thrilled that you had the opportunity to savor the amazing breakfast and cocktail hour – it sounds like it exceeded your expectations. Our team strives to provide exceptional service, and we are pleased to hear that their suggestion to use the facilities while waiting for your flight made your stay even more enjoyable.We appreciate your recommendation and are grateful for your kind words. It was our pleasure to host you, and we look forward to welcoming you back for another exceptional experience in the future. Warmest regards,Niklas WagnerGeneral Manager

Dear Peter,Thank you for your kind rating and we are delighted to know that you had a wonderful experience. We look forward to welcoming you back on your next visitWarmest regards,Niklas WagnerGeneral Manager

Dear Victoria,Thank you for your kind rating and we are delighted to know that you had a wonderful experience. We look forward to welcoming you back on your next visit.Warmest regards,Niklas WagnerGeneral Manager

Dear eunhee,Thank you for your kind rating and we are delighted to know that you had a wonderful experience. We look forward to welcoming you back on your next visit.Warmest regards,Niklas WagnerGeneral Manager

Dear Geneva,Thank you for taking the time to share your wonderful feedback! We are delighted to hear that your experience at our New World Saigon hotel was one of the best during your time in HCMC.It's fantastic to know that you found our location quiet, safe, and in close proximity to everything you needed. We strive to maintain a high level of cleanliness, and we're pleased that it contributed to your positive impression. We are truly grateful for your kind words about our staff. Providing exceptional service and creating a friendly atmosphere for our guests is our top priority. Your appreciation means a lot to us.We're thrilled to hear that you chose to stay with us three times within two weeks. It's always a pleasure to welcome back returning guests, and we're honored to be your preferred choice in Saigon. We look forward to seeing you soon.Warmest regards,Niklas WagnerGeneral Manager

Dear Geneva,Thank you so much for choosing to stay with us at New World Saigon for the fourth time! We truly appreciate your continued trust in our hotel.We are thrilled to hear that you enjoyed every aspect of your stay, from the service and food to the amenities and location. It warms our hearts to know that our staff left a positive impression on you with their friendliness and helpfulness. Rest assured, your kind words will be shared with the entire team. It's fantastic to know that you had a wonderful experience at our spa and enjoyed the massage – we aim to provide the best possible relaxation for our guests. Your compliments about the Club Lounge, with its stunning view, delicious breakfast, and evening drinks and apps, are truly appreciated. We're pleased to have exceeded your expectations. Our goal is to ensure our guests have a worry-free and enjoyable stay.We look forward to seeing you soon.Warmest regards,Niklas WagnerGeneral Manager

Dear INHO,Thank you for your kind rating and we are delighted to know that you had a wonderful experience. We look forward to welcoming you back on your next visit.Warmest regards,Niklas WagnerGeneral Manager

Dear Phuoc,Thank you so much for taking the time to share your positive feedback about your recent stay with us. We're thrilled to hear that you enjoyed our nice hotel and that our staff, especially Nguyen Ha Phuong Lan, Trang, Van, and Dinh Xuan Hiep, contributed to making your experience memorable. We strive to provide a friendly and welcoming atmosphere, and it's great to know that our team members left a positive impression on you. We'll be sure to pass along your kind words to them.We value your feedback and hope to have the opportunity to welcome you back for another fantastic stay in the future.Warmest regards,Niklas WagnerGeneral Manager

Dear ANNIE,Thank you for your kind rating and we are delighted to know that you had a wonderful experience. We look forward to welcoming you back on your next visit.Warmest regards,Niklas WagnerGeneral Manager

Dear ANNIE,Thank you for your kind rating and we are delighted to know that you had a wonderful experience. We look forward to welcoming you back on your next visit.Warmest regards,Niklas WagnerGeneral Manager

Dear Robert,Thank you for your kind rating and we are delighted to know that you had a wonderful experience. We look forward to welcoming you back on your next visit.Warmest regards,Niklas WagnerGeneral Manager

Dear ANNIE,Thank you for your kind rating and we are delighted to know that you had a wonderful experience. We look forward to welcoming you back on your next visit.Warmest regards,Niklas WagnerGeneral Manager

Dear ANNIE,Thank you for sharing your experience at our New World Saigon Hotel. It's fantastic to hear that every visit has been delightful, and that the staff's helpful and friendly nature made your stay enjoyable. Your recommendation is greatly appreciated! Your satisfaction is our priority. Thank you again and we look forward to taking care of you soon again soon.Yours sincerely,Niklas WagnerGeneral Manager

Dear RAVI,Thank you for your kind rating and we are delighted to know that you had a wonderful experience. We look forward to welcoming you back on your next visit.Warmest regards,Niklas WagnerGeneral Manager

Dear MIJU,Thank you for your kind rating and we are delighted to know that you had a wonderful experience. We look forward to welcoming you back on your next visit.Warmest regards,Niklas WagnerGeneral Manager