Hook Hotellit

”We had a two night stay here for our anniversary. Cannot fault anything. Staff are so friendly and helpful. Room was comfortable and immaculately clean. Breakfast was a great experience lots of choices from cold and hot options. Lovely garden to sit and relax. Had a lovely walk along the canal. Overall a great experience. ”

”Ihana paikka! Ainoa miinus siitä, ettei wifi toiminut kunnolla.”

”The room was clean and comfortable. Staff were excellent very welcoming and courteous. I had an evening meal which was good and service was very good. Also had a breakfast which was good. Parking was very easy.”

”A 5 star property that is family friendly and perfect for small children. The staff go above and beyond with their service philosophy ”

”The room itself was very nice, and the host was friendly and helpful. When we first arrived, it felt as though the property was closed, which was a little strange. Unfortunately, there was no hot water both in the evening and the following morning, which we reported to the host on departure. Had we been staying longer, I’m confident the host would have tried to resolve this. The bed was uncomfortable and the mattress would benefit from an upgrade or the addition of a topper. Overall, the stay...

”Property was as expected. Parking was plentiful, room was clean, food was good. Stayed here with my 85 year old mother-in-law who has mobility issues and is dairy, wheat and gluten free. Food was a little limited and the lack of a non dairy spread at breakfast was a surprise. however the staff went out of their way to accommodate her and as this was her first time in any hotel she loved it.”

”Very friendly and helpful staff. Room cozy and clean. Food good too. Would recommend.”

”Parking excellent, room clean and comfortable, staff helpful and friendly ”

”Beautiful hotel. Excellent stay and wonderful grounds and peaceful. Lovely breakfast and enjoyable but only feedback would be that a few more options on the continental breakfast would have been nice. And coffee machine made warm coffee not hot. Overall I would definitely stay again, staff were so nice and our room was just amazing. Loved this hotel. Thank you for a lovely stay. We will be back to stay again. ”

”The bedroom is clean, sheets and mattress are comfy. The bathroom was dirty, there were fake tan marks on the walls and shower curtain. There was black hairs on the bath when I arrived. The shower has been installed too low, to the point an average sized person would need to crouch down to wash their hair. The shower head was also broken and didnt hold the position. ”

”Nice location, nice room and comfy bed. One negative that we experienced was when we arrived we waited for a while before anyone came and when they did they simply gave us our key, told us our room and that was it. No warmth, not very friendly and was a bit of a shame. Left us both thinking it was a bit off. Other than that, the hotel was lovely. ”

”Lunch was wildly expensive but breakfast was good. It would have been helpful to know we were on the 3rd floor no elevators and tiny circular stairs. For those with some mobility challenges it’s a hike!”

”The entrance and reception area were quite good, it felt as though you had arrived at a nice modern hotel. The receptionist was friendly and check in was speedy. Our room was on the first floor and first impressions of our room were good, spacious, plenty of storage, bathroom ok, tea/coffee and a large tv. However, on closer inspection there were some cleaning issues. The vent on the electric heater didn’t look as though it had been cleaned for ages- discoloured and dusty. The overall appearance...

”Viehättävä ja vanha hotelli. ”

”Breakfast was ok but lacked fresh fruit, the property needs a refresh and fridges in the bedrooms (although one was supplied on request) No air con but that's normal for the UK. The room was clean and the sports bar was ok - spacious and quick service with pool tables and tvs to watch sport. Driving range and tennis courts were fun and there are outdoor spaces to sit and relax”

”Shelley was the most helpful! ”