Hae hotelleja – Oneida County

”Friendly service, but nothing open. Resort with only Thursday thru Saturday.”

”Had a great stay in a nice room. Only drawback was no pool.”

”They stated I had booked two rooms when I only booked one; that I had to resolve the issue with Expedia.”

”The staff was very helpful when I change my stay from 3 night to 2 nights. They also were nice enough to change me from a 2nd floor room to the first floor when they found out that I was having a knee replacement. The ebening after my surgery my sister went to the Bar/Restaurant and was able to get us someting to eat which was very good. The morning we were checking out we ate the continental breakfast which was just what I needed and it was all freshly made. Over all we enjoyed our stay at the...

”Although the rooms were clean staff was very rude. The first lady at the front desk we spoke with was very nice and helpful. However, the second lady that took the first lady stop was very rude, disrespectful, and rolled her eyes when we asked to get a shuttle to the resort. I dont know her name but she has a limp when she walks. I dont see myself coming back here because I refuse to spend my money at a place with rude staff.”

”The hotel is situated in a good location. There is a few restaurants within walking distance. The beds are comfortable and the staff is very helpful. My only complain is that there is no free coffee in the lobby. It is nice that they have it in the room but if the housekeeping doesn't clean your room you have to refill on the coffee or cups. Thank for the two bottles of water in the room.”

”La quiétude.”

”Clean room but walls are thin and you can hear everything in the rooms next to you.”

”The rooms were very clean and quiet. Beds were very comfy. I appreciated the well-lit parking lots. The lack of an elevator wasn't the worst. But when entering through the door closest to my room the step up was unusually high and could be an obstacle to someone with mobility issues. Staff were friendly and accommodating. For a quick and inexpensive place to stay it was perfect.”

”Receptionists didn't found our reservation and didn't give internet code to show it. Finally after 30 minutes found it and got the rooms. Internet was not working, receptionists claim it's ok but needs again an other 30 minutes to prove not! Reboot the system and start working. Please avoid if find some other hotel. Visit regular on area, but next time go an other place. Location near shopping and restaurants good, but service very starnge in US.”

”Driving from Michigan to New Hampshire I was looking for a convenient, affordable place to stop for the night. Located right off the NY Thruway in Utica, this was the perfect place. Clean, cheap, and quiet. Discovering Willie’s Bagel Cafe at the motel entrance was a bonus! The veggie omelette and fresh coffee were the fuel I needed to get back on the road. Be sure to go early, they get busy around 8.”

”The room was clean and a good overnight stay for a couple just looking to spend most of their time at Turning Stone Casino that was only several miles away. The breakfast was small but so was the price.”

”I waited an extra week before writing this poor review as I have contacted them 2more times since I left hoping for a response and assistance, nothing. I requested a quiet room, the young brown haired female worker was very unkind and unprofessional. She has put me in the noisiest room on purpose next to a room where cleaning staff have been banging against the wall my bed is on for four hours in their work area, i asked for late checkout she completely disregarded my request. I prearranged 2...

”I didn't like the fire alarm going off at 11am when you get in at 4 am and no warning what so ever! The manager lied and said they have no idea when the are coming to test the alarms I call bu You don't just test alarms that is poor management. Was only compensated 1 day when there mistake ruined 2 days! Never again unless management is replaced!”

”I want to give this quaint hotel five stars. The place is beautiful, the staff are super friendly and helpful and professional! The restaurant was Devine - top notch food and spirits! It’s just that it’s not restful. We were up until the staff were done for the night, then other guests filtered in making their own racket. It’s an old house - so it’s truly not meant or designed to be sound-proof. Outside of the disruptions, this was a fantastic stay!”

”No complaints”