Hae hotelleja – Oneida County

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”Everything was great! ”

”The bathrub in my room was clogged after showering. I reported to staff ASAP. It wasnt resolved that night because it was after midnight. However, staff followed up and sent a repair person in the morning. After several attempts of trying to fix it without luck we were accommodated with another room next door. The staff was helpful with this matter. Satisfied customer here.”

”Real nice people and clean rooms”

”Clean hotel, gym, pool, everything! The shuttle to the main event center was very convenient.”

”Breakfast buffet quality was better than the chain hotels. Similar choices, just higher quality. Restaurant was enjoyable with a decent menu selection. Food was better than expected. Reasonable prices, goid value. All tge staff i spoke with. Were plesant and helpful. This made for a plesant stay”

”Not much for breakfast. Waffle maker not working. ”

”Room was in disrepair, cracked window that made it feel unsettling, lock was broken which didn't make us feel safe, as well as the shower was brutal, flooded the bathroom. Much needed repairs, wouldn't stay here again. ”

”Not handicap accessible and the bed where advertise that's too qúeen but instead they were two doubles”

”Friendly”

”very nice room ,special events, food prices. Suprised casino only opens at 9 very pleased and suprised how nice overall”

”Clean and comfortable room. Coffee was excellent. Good hotel for a one night stay!”

”Breakfast could have been better. Staff was great. Room I was in was very clean”

”Disorganized shuttle to & from turning Stone. Waited 45 minutes to return to the hotel which is literally across the highway. Otherwise, the hotel was excellent.”

”Receptionists didn't found our reservation and didn't give internet code to show it. Finally after 30 minutes found it and got the rooms. Internet was not working, receptionists claim it's ok but needs again an other 30 minutes to prove not! Reboot the system and start working. Please avoid if find some other hotel. Visit regular on area, but next time go an other place. Location near shopping and restaurants good, but service very starnge in US.”

”Really nice place to stay”

”everything great”

”This is my favorite place to stay in Utica! Anne and Alan provide a cozy, charming respite from the world and an outstanding breakfast to help get you through the day. If you want a place that is unique, charming, and feels like a little bit of home away from home, book a stay at The Pratt Smith House B&B.”