Hotel is not 5 star just 3 and old building just 2 elevators that is not enough to guests maybe one of these does not work , all the time smoking smells in the room especially at night though i reserved non-smoking cured, impolite staff , when i booked a room through Expedia gave me the amount 389 € but reception staff charged me 402 € . Good : the fifth day when i protested the situation manager arranged me another room at PARK DEDEMAN LEVENT and after 5 nights i got to sleep. it was realy 5 STAR .