Continental Deluxe Room with The Continental Club Lounge access | Baari (majoituspaikassa)
Tarkista saatavuus

Arvostelut: Prince, Marco Polo Hotel

4 out of 5
Prince, Marco Polo Hotel
23 Canton Road, Harbour City, Kowloon

Arvostelut

8,8

Loistava

Arvosana 10 - Loistava. 516 kautta 1000 arvostelua" "
Arvosana 8 - Hyvä. 381 kautta 1000 arvostelua" "
Arvosana 6 - OK. 75 kautta 1000 arvostelua" "
Arvosana 4 - Huono. 17 kautta 1000 arvostelua" "
Arvosana 2 - Hirveä. 11 kautta 1000 arvostelua" "

9,0/10

Siisteys

9,0/10

Henkilökunta ja palvelu

8,8/10

Palvelut/mukavuudet

8,6/10

Majoituspaikan kunto ja tilat

8,6/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Reima

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä marraskuussa 2023
Gerhard Aicher Area General Manager vastasi 20.11.2023
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus

6/10 OK

KIICHIRO

Huonoa: Majoituspaikan kunto ja tilat
なし
Yöpyi 2 yötä huhtikuussa 2024
Gerhard Aicher Area General Manager vastasi 7.5.2024
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

10/10 Loistava

Peter

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location. Breakfast was excellent and your staff is very friendly and helpful. Well done
Yöpyi 1 yön huhtikuussa 2024
Gerhard Aicher Area General Manager vastasi 22.4.2024
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

10/10 Loistava

Satomi

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä huhtikuussa 2024
Gerhard Aicher Area General Manager vastasi 19.4.2024
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

10/10 Loistava

Gener

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Never disappoints.
Yöpyi 1 yön huhtikuussa 2024
Gerhard Aicher Area General Manager vastasi 8.4.2024
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

10/10 Loistava

Natsumi

Yöpyi 3 yötä maaliskuussa 2024
Gerhard Aicher Area General Manager vastasi 15.4.2024
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

10/10 Loistava

Jonathan

Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Early check-in at noon. Even upgraded to a suite!
Yöpyi 1 yön maaliskuussa 2024
Gerhard Aicher Area General Manager vastasi 22.3.2024
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

8/10 Hyvä

Kunpoj

Matkusti ryhmän kanssa
Hyvää: Henkilökunta ja palvelu ja palvelut/mukavuudet
Their pillow too soft. It’s make my neck pain.
Yöpyi 3 yötä maaliskuussa 2024
Gerhard Aicher Area General Manager vastasi 19.3.2024
Dear Valuable Guest,Thank you for taking the time to share your experience with us. Your comment about the improvement of the hotel facilities has been well received and our team will look into addressing this accordingly. We thank you for your comments and suggestions as they are indeed crucial in supporting our improvement efforts.We are delighted to learn that in spite of the above, you did have an enjoyable stay with us and we look forward to welcoming you back at Prince Hotel.Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

10/10 Loistava

Gail

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This hotel is in a very convenient spot for walking to public transport and the harbor front for the ferries. You can tap a credit card to pay the fare. Hotel staff is incredibly helpful and cheerful. The concierge, Joe Tam, went out of his way to give us detailed directions , and seemed genuinely happy to see us return from our adventures lol. Room was immaculately clean, large and well appointed .
Yöpyi 3 yötä maaliskuussa 2024
Gerhard Aicher Area General Manager vastasi 19.3.2024
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

10/10 Loistava

CHANHO

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
룸도 크고 룸컨디션이 너무 좋습니다. 깨끗하고 직원도 친절하시고 만족합니다
Yöpyi 3 yötä maaliskuussa 2024
Gerhard Aicher Area General Manager vastasi 11.3.2024
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

8/10 Hyvä

Cindy

Yöpyi 2 yötä maaliskuussa 2024
Gerhard Aicher Area General Manager vastasi 2.4.2024
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

10/10 Loistava

Mykie

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä maaliskuussa 2024
Gerhard Aicher Area General Manager vastasi 11.3.2024
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

10/10 Loistava

Amos, Campbell

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Nice and convence.
Yöpyi 2 yötä maaliskuussa 2024
Gerhard Aicher Area General Manager vastasi 7.3.2024
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

10/10 Loistava

Jerold

Hyvää: Majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä helmikuussa 2024
Gerhard Aicher Area General Manager vastasi 1.3.2024
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

10/10 Loistava

DANIEL

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä helmikuussa 2024
Gerhard Aicher Area General Manager vastasi 1.3.2024
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

10/10 Loistava

cesar jr

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
very clean hotel very friendly and helpful staff ( kudos to kiki and eddie law at front desk ) great job by housekeeping
Yöpyi 3 yötä helmikuussa 2024
Gerhard Aicher Area General Manager vastasi 27.2.2024
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

10/10 Loistava

Joy

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The property was well situated for access to local attractions. Staff where always polite and friendly, any enquiry wasn’t to much trouble and was always find the answer. Would highly recommend anyone to stay here.
Yöpyi 5 yötä helmikuussa 2024
Gerhard Aicher Area General Manager vastasi 27.2.2024
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

4/10 Huono

Takeshi

Liikematkailija
Huonoa: Henkilökunta ja palvelu ja huoneen mukavuus
Yöpyi 1 yön helmikuussa 2024
Gerhard Aicher Area General Manager vastasi 22.2.2024
Dear Valuable Guest, Thank you for taking the time to share your experience with us. We sincerely apologize if your overall staying experience fell short of your expectations during your recent visit. Please rest assured that we always strive for improved guest satisfaction and maintain the highest service standard at all times.Once again, please accept our apologies for the shortcomings. We hope we can continue to have your support and we look forward to serving you better in the future.Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels – Hong Kong

8/10 Hyvä

Evangeline

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Should have been better
It was a good stay. Room and bathroom were clean. However, there was no coffee machine , only coffee sachets. There was also no iron and ironing board. In the bathroom, hooks were lacking. Bathrobes were hanged on the hooks so we had to hang our towels on the shower door handle.
Yöpyi 3 yötä helmikuussa 2024
Gerhard Aicher Area General Manager vastasi 22.2.2024
Dear Valuable Guest,Thank you for taking the time to share your experience with us. Your comment about the improvement of the hotel facilities has been well received and our team will look into addressing this accordingly. We thank you for your comments and suggestions as they are indeed crucial in supporting our improvement efforts.We are delighted to learn that in spite of the above, you did have an enjoyable stay with us and we look forward to welcoming you back at Prince Hotel.Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

10/10 Loistava

MEI LING

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Excellent
All the staffs are very helpful!
Yöpyi 1 yön tammikuussa 2024
Gerhard Aicher Area General Manager vastasi 18.1.2024
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

10/10 Loistava

Trang

Yöpyi 1 yön tammikuussa 2024
Gerhard Aicher Area General Manager vastasi 9.2.2024
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

8/10 Hyvä

Peggy

Yöpyi 2 yötä joulukuussa 2023
Gerhard Aicher Area General Manager vastasi 28.12.2023
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

10/10 Loistava

nada

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön joulukuussa 2023
Gerhard Aicher Area General Manager vastasi 28.12.2023
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

10/10 Loistava

Patty

Yöpyi 2 yötä joulukuussa 2023

10/10 Loistava

Mamta

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön joulukuussa 2023
Gerhard Aicher Area General Manager vastasi 15.12.2023
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

4/10 Huono

Dorothy

Matkusti perheen kanssa
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Imagine staying at a hotel where both bed and pillow are old and uncomfortable. The bed sunk in the middle. Ask housekeeping who said is bcos guests sit in the middle of the bed thats why the bed sag in centre.
Yöpyi 5 yötä joulukuussa 2023
Gerhard Aicher Area General Manager vastasi 15.12.2023
Dear Valuable Guest, Thank you for taking the time to share your experience with us. We sincerely apologize if your overall staying experience fell short of your expectations during your recent visit. Please rest assured that we always strive for improved guest satisfaction and maintain the highest service standard at all times.Once again, please accept our apologies for the shortcomings. We hope we can continue to have your support and we look forward to serving you better in the future.Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels – Hong Kong

10/10 Loistava

AKIRA

Yöpyi 3 yötä joulukuussa 2023
Gerhard Aicher Area General Manager vastasi 15.12.2023
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

8/10 Hyvä

Teruo

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
It is a hotel with excellent cost performance. I recommend it.
Yöpyi 1 yön marraskuussa 2023
Gerhard Aicher Area General Manager vastasi 15.12.2023
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

8/10 Hyvä

NISANAD

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
-
Yöpyi 3 yötä marraskuussa 2023
Gerhard Aicher Area General Manager vastasi 15.12.2023
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

10/10 Loistava

Tan

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Wonderful Shopping area and waterfront
Yöpyi 3 yötä marraskuussa 2023
Gerhard Aicher Area General Manager vastasi 5.12.2023
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

8/10 Hyvä

david anthony

Matkusti ryhmän kanssa
Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Good hotel but…
Room good, check in and out good, location good Let down vadly by floor 3 Bar service which was terrible with a very arrogant male bartender doing everyone a favour by serving them
Yöpyi 5 yötä marraskuussa 2023
Gerhard Aicher Area General Manager vastasi 27.11.2023
Dear Valuable Guest,Thank you for taking the time to share your experience with us. Your comment has been well received.We are sincerely sorry for the experience you had and our service is not up to your expectation. Please be assured that your comments have been escalated to the concerned departments. Thanks for giving us the opportunity to accommodate you. We look forward to serving you again in the future.Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

10/10 Loistava

JUNG SUN

Yöpyi 2 yötä marraskuussa 2023
Gerhard Aicher Area General Manager vastasi 20.11.2023
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

10/10 Loistava

Ama

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 4 yötä marraskuussa 2023
Gerhard Aicher Area General Manager vastasi 27.11.2023
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

10/10 Loistava

Jeannie

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Good chain in a great shopping area of TST
Buffet breakfast adequate with many juices, hot drinks, fruits, salads and congee. The concierge service was excellent too. China ferry a 3-minute walk from the hotel, across a big Apple Store and many cosmetic and luxury brands.
Yöpyi 4 yötä marraskuussa 2023
Gerhard Aicher Area General Manager vastasi 20.11.2023
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

10/10 Loistava

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä marraskuussa 2023
Gerhard Aicher Area General Manager vastasi 16.11.2023
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

10/10 Loistava

MOHAMMAD SHOWKAT

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I liked room. its too clean And bed making also was too good.
Yöpyi 3 yötä marraskuussa 2023
Gerhard Aicher Area General Manager vastasi 13.11.2023
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

10/10 Loistava

Kyounghee

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Two thumbs up
The location is super convenient. Near the ferry pier and mtr station. It is a part of the Harbor city shopping mall and there are so many luxury shops. The breakfast buffet was a nice blanding of asian and western foods and service was excellent. Special thanks to Fran and Isabella!!!
Yöpyi 2 yötä lokakuussa 2023
Gerhard Aicher Area General Manager vastasi 7.11.2023
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

10/10 Loistava

MIN SUK

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä lokakuussa 2023
Gerhard Aicher Area General Manager vastasi 7.11.2023
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

10/10 Loistava

Alvin Hong Wang

Yöpyi 1 yön lokakuussa 2023
Gerhard Aicher Area General Manager vastasi 7.11.2023
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

6/10 OK

julie

Hyvää: Henkilökunta ja palvelu
Yöpyi 1 yön lokakuussa 2023
Gerhard Aicher Area General Manager vastasi 7.11.2023
Dear Valuable Guest, Thank you for taking the time to share your experience with us. We sincerely apologize if your overall staying experience fell short of your expectations during your recent visit. Please rest assured that we always strive for improved guest satisfaction and maintain the highest service standard at all times.Once again, please accept our apologies for the shortcomings. We hope we can continue to have your support and we look forward to serving you better in the future.Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels – Hong Kong

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä lokakuussa 2023
Gerhard Aicher Area General Manager vastasi 27.10.2023
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

8/10 Hyvä

Elsa

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Magnifier mirror is always useful
Yöpyi 1 yön lokakuussa 2023
Gerhard Aicher Area General Manager vastasi 27.10.2023
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

10/10 Loistava

ENZUO

Yöpyi 2 yötä lokakuussa 2023
Gerhard Aicher Area General Manager vastasi 13.11.2023
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

8/10 Hyvä

Tarkistettu asiakas

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Spacious room
Very spacious room. The curtain doesn’t cover the window totally and since they have a mirror nearby, the sunlight reflects the sun causing even more light during daytime.
Yöpyi 1 yön lokakuussa 2023
Gerhard Aicher Area General Manager vastasi 19.10.2023
Dear Valuable Guest,Thank you for taking the time to share your experience with us. Your comment about the improvement of the hotel facilities has been well received and our team will look into addressing this accordingly. We thank you for your comments and suggestions as they are indeed crucial in supporting our improvement efforts.We are delighted to learn that in spite of the above, you did have an enjoyable stay with us and we look forward to welcoming you back at Prince Hotel.Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

4/10 Huono

shigeki, Tomisato

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
Club lounge was very good. But it open in afternoon. I could not eat breakfast in club lounge. So, we have to go 3rd floor restaurant. Restaurant service was not good. Too many staff. Almost staff were young, I did not feel hospitality. I do not want to stay this hotel. I recommend Marco Polo Hongkong or Gateway.
Yöpyi 2 yötä lokakuussa 2023
Gerhard Aicher Area General Manager vastasi 12.10.2023
Dear Valuable Guest, Thank you for taking the time to share your experience with us. We sincerely apologize if your overall staying experience fell short of your expectations during your recent visit. Please rest assured that we always strive for improved guest satisfaction and maintain the highest service standard at all times.Once again, please accept our apologies for the shortcomings. We hope we can continue to have your support and we look forward to serving you better in the future.Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels – Hong Kong

10/10 Loistava

Lai-Wa

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Would recommend this hotel. Clean and convenient. Good service as well.
Yöpyi 5 yötä syyskuussa 2023
Gerhard Aicher Area General Manager vastasi 12.10.2023
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

6/10 OK

Yan yan

Matkusti perheen kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
電視台頻道太少
電視台頻道太少，冇CNN冇NHK冇Bloomberg冇BBC
Yöpyi 1 yön syyskuussa 2023
區域總經理 魏嘉興 vastasi 29.9.2023
尊敬的貴賓: 感謝 閣下入住及能抽空分享於太子酒店的住宿體驗。 關於改善酒店電視頻道的建議，我們已經詳細閱讀並會予以考慮。我們非常重視您的寶貴意見， 正是您的寶貴意見幫助我們不斷改進細節，提升服務品質。 在此，我代表本酒店管理層和全體員工對您表示由衷的感謝。 除上述建議外，很高興 閣下滿意是次於太子酒店的住宿體驗。 期待您再次下榻我們的酒店。區域總經理 魏嘉興 謹啟

10/10 Loistava

Theodore

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön syyskuussa 2023
Gerhard Aicher Area General Manage vastasi 29.9.2023
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong