Kaikki näytetyt arvostelut ovat peräisin oikeilta asiakkailta. Vain meidän kauttamme majoituksen varanneet matkailijat voivat lähettää arvostelun. Tarkistamme arvostelut ohjeidemme mukaisesti ja julkaisemme kaikki arvostelut, niin positiiviset kuin negatiiviset.LisätietojaAvautuu uuteen ikkunaan
Arvosana 10 - Loistava. 429 kautta 1015 arvostelua" "
10–Loistava
429
Arvosana 8 - Hyvä. 374 kautta 1015 arvostelua" "
8–Hyvä
374
Arvosana 6 - OK. 134 kautta 1015 arvostelua" "
6–OK
134
Arvosana 4 - Huono. 47 kautta 1015 arvostelua" "
4–Huono
47
Arvosana 2 - Hirveä. 31 kautta 1015 arvostelua" "
2–Hirveä
31
8,8/10
Siisteys
8,8/10
Henkilökunta ja palvelu
7,8/10
Palvelut/mukavuudet
8,0/10
Majoituspaikan kunto ja tilat
8,0/10
Ympäristöystävällisyys
Arvostelut
10/10 Loistava
joonas
Matkusti ryhmän kanssa
4.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Everything was as expected!
joonas
Yöpyi 2 yötä huhtikuussa 2024
Ranie - Reception vastasi 5.5.2024
Dear Joonas,We value the time you invested in writing us such a beautiful and insightful account of your most recent visit to our hotel. Your evaluation, which stated that everything was flawless, has our personnel ecstatic that their efforts are being recognised. Furthermore, the location—which is in the centre of London and just a quick walk (one to two minutes) from the central train station—made your trip even more enjoyable and fantastic. Overall, we are happy and appreciative of your feedback, and we hope to have the chance to greet you again if you ever come back to London. Best regards,
8/10 Hyvä
Laura
Matkusti perheen kanssa
9.11.2023
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Close to underground. Easy access
Laura
Yöpyi 4 yötä marraskuussa 2023
Mauro - Reception vastasi 9.11.2023
Dear Ms. Laura,Thank you for taking the time to share your feedback about your recent stay with us. We appreciate your comments and are delighted to hear about your positive experiences.We're thrilled that you found our hotel to be close to the underground, providing easy access to transportation. Convenient access to public transit is a key advantage, and we're pleased that it contributed to your stay.We look forward to the opportunity to host you again in the future. If you have any specific preferences or requests for your next visit, please don't hesitate to communicate them with us, and we will do our best to make your stay even more enjoyable.Kind regards,Mauro - Reception
6/10 OK
Kaisa
Matkusti ryhmän kanssa
23.6.2023
Hyvää: Henkilökunta ja palvelu ja huoneen mukavuus
Convenient location for the last night in London before heading to the airport. Be prepared to carry your luggage in narrow corridors and stairs.
Kaisa
Yöpyi 1 yön kesäkuussa 2023
Martin - Reception vastasi 26.6.2023
Dear Kaisa,thank you for your review and for your stay at the Alhambra Hotel. We are happy you liked our location, unfortunately due to building restrictions we are not able to provide lifts. We are here available 24/7 and happy to assist with your luggage. We hope to see you again in the future.Kind regards,Martin - Reception
8/10 Hyvä
Tarkistettu asiakas
Matkusti perheen kanssa
19.5.2023
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Sijainti lyhyt ja helppo metroasemalta..palvelu hotellissa ystävällistä ja sujui..aamupalan saa ostettuna boxissa jos haluaa respasta..
Sängyt mukavat..nukkui hyvin.
Huonona puolena hinta muuttui hotels sivulta tilattuna respaan tuloon ja maksuun yli 50e..
Tarkistettu asiakas
Yöpyi 3 yötä toukokuussa 2023
Mauro - Reception vastasi 20.5.2023
Dear Guest,Thank you for sharing your thoughts about your recent stay at Alhambra Hotel, specially thank you for mentioning our location as just across the road to Kings Cross.We are going to share your concerns with our manager about the prices.But we hope we can see you back soon.Kind Regards,
8/10 Hyvä
Tarkistettu asiakas
17.4.2023
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Huonoa: Huoneen mukavuus
Clean and good location, but bring earplugs
I think the hotel was overall quite clean, even the shared barhroom and shower. Located very close to the main railway station was super handy. Bed and room was comfy exept the big minus is the noise coming from the street (I think this is a problem everywhere in London since the windows are so flimsy) and from the corridor if there are quests arriving late at night. So bring your earplugs. Overall I was pleased with this hotel as travelling alone
Tarkistettu asiakas
Yöpyi 2 yötä huhtikuussa 2023
Martin - Reception vastasi 18.4.2023
Dear guest,thank you for your great feedback. We are happy to see that you had a positive stay at the Alhambra Hotel, especially thank you for mentioning our location just across the road from Kings Cross St Pancras. We hope to see you again in the future.Kind regards,Martin - Reception
8/10 Hyvä
Atte
17.6.2022
Hyvää: Siisteys ja henkilökunta ja palvelu
Atte
Yöpyi 1 yön kesäkuussa 2022
8/10 Hyvä
Jukka
Matkusti perheen kanssa
27.4.2022
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Jukka
Yöpyi 4 yötä huhtikuussa 2022
Martin - Reception vastasi 27.4.2022
Dear Jukka,
thank you for your stay with us and for your positive rating. We are happy to know that you were satisfied during your stay and we hope to see you again in the future.
Kind regards,
Martin - Reception
10/10 Loistava
Lawrence
Matkusti perheen kanssa
26.5.2024
Hyvää: Palvelut/mukavuudet
No complaints and absolutely clean
Lawrence
Yöpyi 1 yön toukokuussa 2024
10/10 Loistava
Brooks
25.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Brooks
Yöpyi 1 yön toukokuussa 2024
Ranie - Reception vastasi 26.5.2024
Dear Mr/Ms Brooks,Thank you very much for your kind review. We are glad that you were able to enjoy your stay with us especially that our location in the central London is only 2 minutes walk away to Main Underground Station, Bus Stops and EUROSTAR International Rail. We are positive that our well maintained facility and clean rooms gave you the best comfort during your travel to the City. We hope that in the future, if your travel goes back to London, we will be delighted to have you back again at Alhambra Hotel for another memorable stay.Best regards,
6/10 OK
Deanna, St Cloud
Matkusti perheen kanssa
24.5.2024
Very cramped room despite being a room for four persons. I sufficient towels in room despite being reserved for multiple adults. Room was across the street in another building and it was a difficult hallway to maneuver with luggage. Remote control looked as if it had never been cleaned, but the rest of the room was clean.
Deanna
Yöpyi 1 yön toukokuussa 2024
Ranie - Reception vastasi 25.5.2024
Dear Deanna,We are sorry to hear that you were dissatisfied with our service. During your check-in, we reminded you that if you require additional towels, you must request them at reception and they are complimentary. Also, our hotel is regularly kept and cleaned, and we apologise if you discovered any faults. Our rooms are of the same size and are based on the number of occupants. We are a budget hotel in Central London with a very clean facilities, and the majority of our guests loved their stay. We hope you will give us another chance, stay with us, and see how we have improved.Warm regards,
8/10 Hyvä
Susan
Matkusti perheen kanssa
23.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
This property was super convenient for us as it was a block or two from St. Pancreas. The room was cozy and comfortable. It was in the basement and could be tricky with a lot of luggage. The fan in the closet was a nice touch.
Susan
Yöpyi 1 yön toukokuussa 2024
10/10 Loistava
Jacqui
Matkusti kumppanin kanssa
23.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Friendly helpful staff, squeaky clean and fresh .
Excellent position for St Pancras trains
Understandably small, but just what we needed for the night 👍 Will be coming back :)
Jacqui
Yöpyi 1 yön toukokuussa 2024
Ranie - Reception vastasi 25.5.2024
Dear Jacqui,We appreciate your kind assessment of your recent stay at the Alhambra Hotel London. We thank you for taking the time to make such great comments about our location, which is only a 2-minute walk from EUROSTAR station, as well as the position of our hotel just across the Kings Cross underground station and bus stops which has access anywhere in the city. We hope your stay went well, and thank you for noticing our clean rooms, friendly staffs and well-kept facility. We are grateful for your nice evaluation, and if you have any more comments, please let us know. We want to welcome you back if you return to London.Kind regards,
10/10 Loistava
Wendy, Campbell
22.5.2024
Great stay
Wendy
Yöpyi 7 yötä toukokuussa 2024
Ranie - Reception vastasi 25.5.2024
Dear Wendy,We are grateful for your kind review of your most recent visit to the Alhambra Hotel London. We appreciate you taking the time to write such a lovely review regarding our location, which is only a 2-minute walk from the city's bus stops, underground stations, and EUROSTAR station. We hope your visit went smoothly, and we would be happy to hear any other recommendations you may have. If your trip returns to London in the future, we hope to have the opportunity to be your hosts.Kind regards,
4/10 Huono
BRIAN, Lower Hutt
Matkusti ryhmän kanssa, Matkusti kumppanin kanssa
22.5.2024
Hyvää: Siisteys
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location coming off Eurostar. It is not a hotel though. Even for London. Was clean and tidy.
Staff were good.
All down hill from there.
Tiny room 8m2.
Hot and noisy.
Shared tiny shower and toilet for whole floor of 6 rooms.
Constantly noisy from doors opening and closing.
No lift and narrow staircase to 3rd floor.
Would not recommend.
BRIAN
Yöpyi 1 yön toukokuussa 2024
Ranie - Reception vastasi 25.5.2024
Dear Brian,On behalf of my team, we apologise for your dissatisfaction with your booking. We are the Alhambra Hotel, located in the heart of London. We have been in the business for 50 years, delivering clean, well-maintained affordable rooms with loyalty and dignity. I confirmed that you booked a Budget Basic Room, and all of our rooms are standard in size and specific to the number of occupants. We apologise if your expectations for the space are too high, as we are a budget hotel in the heart of the city with very clean rooms, and the majority of our guests enjoy their stay and recognise the helpful staff we have.You were given the choice of making your room or booking into an ensuite, but you declined and left us a negative review despite the fact that we are doing well and that all of our staff are working hard to ensure that every one of our guests is satisfied.We do not allow such statements because we are committed to our service. Brian, in the future, I would propose that you book a five-star hotel near us, as you anticipate a luxurious and big room at our budget hotel. We wish you all the best .Best of luck,
8/10 Hyvä
Emmett
19.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
.
Emmett
Yöpyi 2 yötä toukokuussa 2024
Ranie - Reception vastasi 20.5.2024
Dear Emmet,Thank you so much for leaving us a review of your recent stay with us. Although we do not have much information on the rating you provided, we believe your stay with us was excellent based on the good feedback we received. Furthermore, our hotel's position, directly across from the EUROSTAR and Kings Cross stations, is only a 2-minute walk away, making your recent trip extremely convenient. We look forward to hosting you again in the future.Kind regards,
6/10 OK
Mark
Matkusti kumppanin kanssa
19.5.2024
Huonoa: Majoituspaikan kunto ja tilat
Good location close to kings cross station but for that’s where it ends - we were located in another building across the road, no cooling for such a small room or fridge to house any drinks for our 3 nights
Mark
Yöpyi 3 yötä toukokuussa 2024
Ranie - Reception vastasi 20.5.2024
Dear Mark,Thank you so much for leaving us a review of your recent stay with us. We appreciate that you found our hotel to be an interesting place to stay during your vacation because of our very clean facility, comfortable beds and excellent location in the heart of London, just across from the EUROSTAR and Kings Cross underground stations, which are the city's central transportation hubs. However, given that London is a cold city, we apologise that your room lacks air conditioning and that we only provide fans inside rooms. Also, we have a fridge for our visitors that they may access with the help of our receptionist, and we apologise for not informing you.Kind regards,
8/10 Hyvä
Tara
Matkusti kumppanin kanssa
18.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Location was perfect!
Tara
Yöpyi 4 yötä huhtikuussa 2024
Ranie - Reception vastasi 20.5.2024
Dear Tara,We appreciate you taking the time to provide a review of your most recent visit. We think your time with us was fantastic, even though we don't have a lot of information on the rating you provided. After all, we did receive a great review. Furthermore, your recent trip was made extremely convenient by our hotel's location, which is only a two-minute walk from Kings Cross Station and directly across from the EUROSTAR. We would be delighted to host you once more in the future.Kind regards,
8/10 Hyvä
Linda
18.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great location.
Linda
Yöpyi 1 yön toukokuussa 2024
Martin - Reception vastasi 21.5.2024
Dear Linda,thank you for your great review and for your rating. We are happy you found our location great and we hope to welcome you again in the future.Kind regards,Martin - Reception
8/10 Hyvä
Marie
16.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hôtel bien situé près de la gare et personnel accueillant
Marie
Yöpyi 3 yötä toukokuussa 2024
Ranie - Reception vastasi 25.5.2024
Dear Marie,We value your positive feedback about your recent stay at the Alhambra Hotel London. We appreciate you taking the time to write such lovely words about our location, which is only a 2-minute walk from the Eurostar station as well as the city's underground stations and bus stops. We sincerely hope that your visit was enjoyable and would welcome any additional ideas you may have. If you decide to return to London, we hope to have the opportunity to be your hosts again in the future.Kind regards,
8/10 Hyvä
Ying
14.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Ying
Yöpyi 1 yön toukokuussa 2024
Martin - Reception vastasi 16.5.2024
Dear Ying,Thank you for your feedback. We appreciate you taking the time to share your rating with us. If there are any specific aspects of your stay that you feel could be improved, please don't hesitate to let us know. Your feedback helps us to continually enhance the experience for our guests. We hope to have the opportunity to welcome you back in the future and provide you with an even better stay.Kind regards,Martin - Reception
10/10 Loistava
Sylvia
14.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very friendly and helpful reception. Small room but efficient with all amenities. Very conveniently located for taking train from St. Pancras, walkable to station with luggage.
Sylvia
Yöpyi 1 yön toukokuussa 2024
Martin - Reception vastasi 14.5.2024
Dear Sylvia,Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience during your stay with us. It's fantastic to know that you found our reception staff to be friendly and helpful, and we're glad that you appreciated the amenities in your room despite its size.Our convenient location near St. Pancras station aims to make your travel experience as seamless as possible, and we're delighted that it met your needs for easy access with luggage in tow.We truly appreciate your kind words and hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If there's anything else we can assist you with, please don't hesitate to let us know!Kind regards,Martin - Reception
10/10 Loistava
Joanne
13.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Excellent location, small room but clean and would definitely stay again
Joanne
Yöpyi 1 yön toukokuussa 2024
Martin - Reception vastasi 14.5.2024
Dear Joanne,Thank you for your fantastic review! We're delighted to hear that you enjoyed our excellent location and found your room to be clean. Your satisfaction is our top priority, and we're thrilled to know that you would choose to stay with us again.We look forward to welcoming you back for another wonderful stay in the future. If you need any assistance or have any special requests for your next visit, please feel free to let us know.Kind regards,Martin - Reception
10/10 Loistava
Ronald
Liikematkailija
13.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent staff and location. Ease of checkin
Ronald
Yöpyi 1 yön maaliskuussa 2024
Martin - Reception vastasi 14.5.2024
Dear Ronald,Thank you for your fantastic review! We're delighted to hear that you enjoyed our location and found our staff excellent.We look forward to welcoming you back for another wonderful stay in the future. Kind regards,Martin - Reception
8/10 Hyvä
Lesley
Matkusti perheen kanssa
13.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Convenient to kings cross
Lesley
Yöpyi 1 yön toukokuussa 2024
Martin - Reception vastasi 14.5.2024
Thank you for your great review! We are delighted to hear that you enjoyed our excellent location just across the road to Kings Cross St Pancras. Your satisfaction is our top priority, and we're thrilled to know that you left satisfied.We look forward to welcoming you back for another wonderful stay in the future. Kind regards,Martin - Reception
6/10 OK
Andria
Matkusti perheen kanssa
11.5.2024
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet
Location is great and front desk person was nice . It’s just so so so small and tight ! No place to put luggage or even turning around . I am a small person. Can’t imagine how big people would fit .
Andria
Yöpyi 2 yötä huhtikuussa 2024
Ranie - Reception vastasi 11.5.2024
Dear Andrea,We are grateful for your positive assessment of our employees. We hope you have adjusted your expectations given that we are a low-cost hotel in Central London located only two minutes from the city's main transport hub. Our standard-sized rooms are suitable for certain individuals based on their booking preferences and options. We have been providing affordable lodging in the city with clean, well maintained, cosy, and secured facilities for the past 50 years. We really hope that our service did not let you down, and we would be delighted to welcome you again to our humble hotel.Kind regards,
10/10 Loistava
Ying, Burke
10.5.2024
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Ying
Yöpyi 1 yön toukokuussa 2024
Martin - Reception vastasi 14.5.2024
Dear Ying,Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience overall. Your satisfaction is our top priority, and we're delighted that you enjoyed your stay with us. If you have any further comments or if there's anything else we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back in the future!Kind regards,Martin - Reception
8/10 Hyvä
Laura
Matkusti perheen kanssa
9.5.2024
This property was really close to St Pancras station for our early Eurostar. There was no lift, so just be aware there are a few stairs if you have a suitcase
Laura
Yöpyi 1 yön huhtikuussa 2024
Ranie - Reception vastasi 10.5.2024
Dear Laura,We are grateful that you took the time to write this thoughtful review. I want to express my gratitude for your appreciation of our work during your visit and for allowing us to give you a wonderful experience in the centre of London, only a short two-minute walk from the bus stop, main underground stations, and Eurostar. We sincerely sorry if our building lacks a lift; however, as we are housed in a century-old, protected building, lift installation is not possible. Furthermore, your stay has undoubtedly been comfortable thanks to our immaculate and tidy facilities. If you ever return to London, we hope to have the opportunity to host you once more.Kind regards,
8/10 Hyvä
Valerie
Matkusti kumppanin kanssa
9.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very small room and bathroom but great location
Valerie
Yöpyi 1 yön huhtikuussa 2024
Ranie - Reception vastasi 9.5.2024
Dear Valerie,Thank you for staying at Alhambra Hotel. We appreciate your compliment on our wonderful location, which is in the heart of London and only a two-minute walk from Eurostar, major London transport hubs such as underground stations and bus stops, as well as local tourist attractions. However, we appreciate your patience with our lodging, since we provide standard-sized guest accommodations in Central London. Furthermore, our room sizes differ based on the type of room booked and the number of occupants. Nonetheless, our pristine and well-maintained facility is always ready to welcome you again if you wish to stay with us in the future.Kind reagrds,
6/10 OK
Märklin
7.5.2024
Hyvää: Siisteys ja henkilökunta ja palvelu
The hallways and stairs were very narrow and hard to get through with luggage. The room was very clean. The double bed was slightly undersized to fit in the room.
Märklin
Yöpyi 1 yön toukokuussa 2024
Ranie - Reception vastasi 8.5.2024
Dear Marklin,We are grateful for your reservation and we would like to thank you for your compliments in highlighting that our rooms were very clean. However, please accept our sincere apologies if we fail your expectations on our bed room size as we have standard size bed that fits regularly to specific occupants of the room. We believe that you also enjoyed the location of our hotel which is just 2 minutes walk to St. Pancras station that is the major train station in central with many train routes both local and international. We are hopeful that in the future, if you stay with us again, we will do our best to make your stay even more better.Kind regards,
10/10 Loistava
Raquel
Matkusti kumppanin kanssa
6.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
.
Raquel
Yöpyi 3 yötä toukokuussa 2024
Martin - Reception vastasi 7.5.2024
Dear Raquel,We're thrilled to hear about your positive experience at the Alhambra Hotel! Providing excellent service and comfort to our guests is our top priority, and we're delighted that we were able to meet your expectations.Thank you for choosing the Alhambra Hotel for your accommodation needs. We truly appreciate your feedback and look forward to welcoming you back on your next visit. If there's anything else we can assist you with, please don't hesitate to reach out.Kind regards,Martin - Reception
10/10 Loistava
Alan
Matkusti perheen kanssa
4.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice folks and very near the train station. wonderful to allow baggage storage for the remainder of the day even after we checked out.
Alan
Yöpyi 1 yön huhtikuussa 2024
Ranie - Reception vastasi 5.5.2024
Dear Alan,Thank you for taking the time to write such a nice and thoughtful review of your recent stay at our hotel. Our employees are happy that their efforts have been acknowledged, as indicated by your evaluation, which stated that everything was flawless. Furthermore, your vacation was really enjoyable and fantastic because of the location, which is in the heart of London and only a short walk from the central train station. Also, we are pleased that you found our complimentary luggage storage for our guests useful throughout your trip. Overall, we are delighted and appreciative for your feedback, and we hope to welcome you again if you return to London in the future. Best regards,
8/10 Hyvä
Venetia
Matkusti perheen kanssa
3.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Our room was tiny, but very well laid out and super clean. We overlooked a tiny courtyard, with complete privacy. The beds were comfortable and there was adequate space for our luggage. Our only complaint was that the shower head was pretty badly clogged, so the water sprayed everywhere except straight down.
Venetia
Yöpyi 3 yötä huhtikuussa 2024
Ranie - Reception vastasi 3.5.2024
Dear Venetia,We are grateful that you stayed with us. We appreciate your thoughts that you enjoyed the room assigned to you in front of the yard. Thank you for mentioning that our room was super clean! This made our day as our hard working staffs are being recognized. Also, I am sure that the location of our hotel which is just 200 meters away to major train stations and bus stops in the city has made your visit to London successful. We apologize for the shower problem as this was not spotted by us and we are glad that you informed us and that we were able to fixed. We hope that in the future, we will be able to host you again and we promise to keep everything smooth during your stay.Best regards,
6/10 OK
SEIJI
2.5.2024
Hyvää: Siisteys ja henkilökunta ja palvelu
SEIJI
Yöpyi 3 yötä huhtikuussa 2024
Ranie - Reception vastasi 3.5.2024
Dear Seiji,We are grateful that you stayed with us. Though you haven't provided any details about your recent visit, we assume you appreciated our immaculate position in the centre of London, which is only a 2-minute walk from major subterranean transportation options as well as international train station EUROSTAR. Please do not hesitate to get in touch with us if you have any further information to contribute in this review. We hope to see you again in the future and pledge to improve your experience during your next visit.Kind regards,
2/10 Hirveä
Sierra
2.5.2024
Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The property was decently clean, but dingy. They were working on the shared bathrooms which was extremely noisy from about 7AM to 6PM
Sierra
Yöpyi 1 yön huhtikuussa 2024
Ranie - Reception vastasi 3.5.2024
Dear Sierra,We appreciate you thoughts about our clean room. However, we apologise if the restroom near your room was being renovated, and you heard noises from their work. We ensure that the short-term restoration lasts only a few days, and we tell our handyman to work from 9 a.m. to 5 p.m. to minimise disruption to all of our guests. We apologise if you ran out of patience. We hope to welcome you again soon, and we will do our best that this incident will never happen again.#Regards,
6/10 OK
Tung Yeung Peter
Matkusti kumppanin kanssa
1.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Shower water is too weak
Tung Yeung Peter
Yöpyi 2 yötä huhtikuussa 2024
Ranie - Reception vastasi 2.5.2024
Dear Mr/Ms Tung Yeung Peter,We appreciate you making a reservation at the Alhambra Hotel. We regret to learn that you had issues with the shower in your accommodation while you were visiting. Since the water pressure issue was unforeseen, we sincerely apologise. We think we were able to resolve it swiftly, and this is an uncommon issue that our water supply partner is to blame for. However, we think that our spotlessly clean, well-maintained rooms and convenient central London location have made your stay really comfortable. We work hard every day to deliver exceptional service, and we are considering your feedback carefully and looking into what really happened to our water pressure few days ago during your stay. We hope to have the chance to welcome you back at our hotel and we will make sure that this occurrence will never happen again.Kind regards,
8/10 Hyvä
Paul
Matkusti perheen kanssa
1.5.2024
Great location with easy access to train stations. Rooms are small (but that should be expected in London :) Overall, an ideal spot for a one-night stop over before boarding the Eurostar for Paris the following day.
Paul
Yöpyi 1 yön huhtikuussa 2024
Ranie - Reception vastasi 2.5.2024
Dear Paul,Thank you for choosing to stay at the Alhambra Hotel. We are delighted to hear that your stay with us was enjoyable and that you gave us a positive evaluation. We are glad that our exceptional central London location, next to major public transport and the international rail station, has made your journey more enjoyable and convenient. Although our rooms are standard in size, we are pleased that our spotless facility, well-maintained rooms, and nice ambiance provided you with great comfort during your stay. Hopefully, in the near future, I will have the opportunity to personally welcome you to our hotel.Best Regards,
8/10 Hyvä
Leah
30.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great location next to the train station. Super cheap and very clean for the price of the hotel. Definitely bring ear plugs
Leah
Yöpyi 1 yön huhtikuussa 2024
Martin - Reception vastasi 1.5.2024
Dear Leah,Thank you for your feedback! We're glad to hear that you appreciated our hotel's convenient location near the train station and found our rates reasonable. We strive to maintain cleanliness throughout our property to ensure a comfortable stay for our guests.We apologize for any inconvenience caused by noise during your stay. As we are located in a bustling area, some external noise can occasionally be expected. However, we understand the importance of a peaceful environment for a good night's rest. We appreciate your suggestion to bring earplugs, and we'll continue to explore ways to minimize noise disturbance for our guests.Thank you for choosing to stay with us, and we hope to welcome you back for another pleasant stay in the future! If you have any further feedback or if there's anything else we can assist you with, please feel free to let us know.Kind regards,Martin - Reception
8/10 Hyvä
Leslie
29.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Excellent location!
Leslie
Yöpyi 4 yötä huhtikuussa 2024
Martin - Reception vastasi 1.5.2024
Dear Leslie,thank you for your positive feedback and for your recent stay at the Alhambra hotel. We hope to see you again in the future.Kind regards,Martin - Reception
8/10 Hyvä
ylenia, Cassano irpino
Matkusti kumppanin kanssa
29.4.2024
Trasporti vicini
ylenia
Yöpyi 4 yötä huhtikuussa 2024
Ranie - Reception vastasi 2.5.2024
Dear Ylenia,Thank you for your reservation with us. We are thrilled to hear that your stay with us was enjoyable and that we received a good review. We are delighted that our excellent central London location, adjacent to the underground station, bus station, and overground train lines, has made your journey across the city more comfortable. Furthermore, our pristine facility, well-maintained rooms, and pleasant atmosphere have provided you with wonderful comfort during your stay. In the near future, we hope to welcome you again for another wonderful visit. See you next time.
8/10 Hyvä
Laura
Matkusti kumppanin kanssa
27.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Me gusta que en un espacio reducido logren dar confort y todos lo necesario a los huéspedes.
No me gusta lo angosto de las escaleras en el edificio principal
Laura
Yöpyi 2 yötä maaliskuussa 2024
Martin - Reception vastasi 28.4.2024
Querida Laura,Gracias por tu reseña. Nos alegra saber que encontró nuestro alojamiento cómodo y bien equipado a pesar del espacio limitado. Agradecemos sus comentarios sobre las estrechas escaleras del edificio principal. Entendemos que esto podría resultar inconveniente y tomaremos en consideración sus comentarios para futuras mejoras. Si hay algo más que podamos hacer para mejorar su experiencia, no dude en hacérnoslo saber. Esperamos darle la bienvenida nuevamente pronto.Atentamente,Martín - Recepción
6/10 OK
Kevin
Matkusti perheen kanssa
27.4.2024
Hyvää: Siisteys ja henkilökunta ja palvelu
Located next to St Pancras which we were using the following day and King's Cross which was our initial arrival point.
Kevin
Yöpyi 1 yön huhtikuussa 2024
Martin - Reception vastasi 28.4.2024
Dear Kevin,Thank you for sharing your feedback. We're pleased to hear that our location near St Pancras and King's Cross stations was convenient for your travel plans. If there are any aspects of your stay that you feel could be improved, please don't hesitate to let us know. We strive to provide the best experience possible for our guests and appreciate your input. We hope to have the opportunity to welcome you back in the future for an even better experience.Kind regards,Martin - Reception
10/10 Loistava
Nicholas
27.4.2024
Hyvää: Majoituspaikan kunto ja tilat
Nicholas
Yöpyi 1 yön huhtikuussa 2024
Bruno-Manager vastasi 28.4.2024
Dear Nicholas,Thank you so much for the kind comments. We are really delighted you had a good experience at the Alhambra Hotel. We hope to welcome you back in the near future.Best regards
2/10 Hirveä
Thanh
Matkusti perheen kanssa
25.4.2024
Hyvää: Henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
There are rental bike parked right outside of the hotel rooms and at 12-2am theres a crew that goes around the city replacing, moving the bikes, fixing them, whatever it is that theyre doing. While they’re doing it theyll laugh loudly and have a good time on the job. As they should.
The walls and windows of the apartments are either paper thin or just imaginary because closing them shut does not help reduce the noise whatsoever. Our family of 3 were tired for both of our days spent in london. I would not recommend this hotel to anyone just because of the bikes being there. Everything else was decent.
Thanh
Yöpyi 2 yötä huhtikuussa 2024
Ranie - Reception vastasi 26.4.2024
Dear Than,We are sorry to learn that the bike, which is not a part of our hotel service, is the main subject of your review. During your visit, I worked the night shift from April 23 to April 25, 2024, and I never heard of anyone from bike area laughing, mending things, or making a lot of noise while they work. Furthermore, the bikes are parked there in a calm manner, leaving less of a carbon impact than you. Furthermore, because our hotel is housed in one of London's century-old buildings, we believe you did not complain about the cleanliness of our rooms or the facilities because we maintain everything on a daily basis.The majority of our visitors also praise our fantastic location—just two minutes from the bus and rail stations—as well as the spotless amenities and courteous staff. If you're worried about staying in city vibe, I suggest booking in the rural area for a extremely tranquil stay.sincerely,Ranie - Reception
6/10 OK
Tequila
Matkusti perheen kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Clean and comfortable.
Kristy
Yöpyi 1 yön huhtikuussa 2024
Ranie - Reception vastasi 23.4.2024
Dear Kristy,Thank you very much for choosing to stay with us. We are delighted for the kind review you made regarding your recent stay at Alhambra Hotel. We appreciate your compliments about the clean room and It made us glad that the hard work of our kind personnel is being noticed. We wish you all the best and we look forward to have you stay with us soon again.Best regards,
8/10 Hyvä
Lyle
Matkusti ryhmän kanssa, Matkusti kumppanin kanssa
21.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The hotel property was nice and the front desk staff were extremely helpful.
The rooms were small and no elevators which was a down side but had everything you needed.
Lyle
Yöpyi 8 yötä huhtikuussa 2024
Martin - Reception vastasi 21.4.2024
Dear Lyle,We are glad to hear that you found our hotel property nice and that our front desk staff were helpful during your stay. We understand that the room size and the absence of elevators may have been a downside for you. We appreciate your feedback and will take it into consideration as we strive to improve our guests experience. Thank you for choosing to stay with us, and we hope to welcome you back again in the future.Kind regards,Martin - Reception
10/10 Loistava
Jill
19.4.2024
Lovely welcome, great location for St Pancras and all the connections. Fairly small room, though fine for a 1 or 2 night stay. No issue for me, be aware no lift so if stairs are an issue request a lower level room.
Jill
Yöpyi 1 yön huhtikuussa 2024
Ranie - Reception vastasi 23.4.2024
Dear Ms/MsJill,We are incredibly appreciative to hear that your time with us was fantastic. We appreciate you highlighting our spotless rooms and prime location, which is only a 2-minute stroll from the bus and underground rail stations as well as other important transit hubs. We are also appreciative that you were able to find a reasonably priced place to stay while in the amazing city of London. We would be happy to learn about any specific additions you would like to make to this review. We hope to see you at the Alhambra Hotel once more in the near future.
8/10 Hyvä
Lisette
Matkusti ryhmän kanssa
19.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Prima en schone kamers. Zijn klein, maar dat is wat het is in Londen. Beddengoed leek wel wat viezigheid in te liggen, maar kan bij het opmaken zijn gebeurd. Fijne locatie wanneer je met de trein reist. Wij hadden een kamer op de begane grond. Het raam gaf voldoende isolatie, maar de buitendeur viel nogal hard dicht wat flink te horen was in de kamer.
Zou het hotel aanraden voor een korte stedentrip.
Lisette
Yöpyi 3 yötä huhtikuussa 2024
Bruno-Manager vastasi 19.4.2024
Dear Lisette,Thank you so much for leaving your comments. We are pleased you had a pleasant stay with us and we hope to see you again in the near future.Kind Regards.
10/10 Loistava
Yuja
Matkusti kumppanin kanssa
17.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very nice place, only complaint, was the beds and room were VERY small, but it was convenient to Kings Cross and restaurants to walk. Staff was nice.
William
Yöpyi 2 yötä huhtikuussa 2024
Ranie - Reception vastasi 18.4.2024
Dear William,Thank you for staying with us. We are grateful to know that you had a wonderful stay and that it gives us good feeling knowing that the proximity of our hotel which is closed to major transportation and restaurants put your travel in London at ease. We sincerely look forward to have you again soon at our Hotel.Kind regards,