Sisäuima-allas avoinna 6.30–21.00, aurinkotuoleja
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Arvostelut: InterContinental London - The O2, an IHG Hotel

4 out of 5
InterContinental London - The O2, an IHG Hotel
Waterview Drive, Greenwich Peninsula, London, England

Arvostelut

8,8

Loistava

Arvosana 10 - Loistava. 670 kautta 1001 arvostelua" "
Arvosana 8 - Hyvä. 159 kautta 1001 arvostelua" "
Arvosana 6 - OK. 78 kautta 1001 arvostelua" "
Arvosana 4 - Huono. 46 kautta 1001 arvostelua" "
Arvosana 2 - Hirveä. 48 kautta 1001 arvostelua" "

9,4/10

Siisteys

9,0/10

Henkilökunta ja palvelu

9,0/10

Palvelut/mukavuudet

9,4/10

Majoituspaikan kunto ja tilat

9,0/10

Ympäristöystävällisyys

Arvostelut

2/10 Hirveä

Laura

Matkusti kumppanin kanssa
Huonoa: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was unique in the way staff bossed us around at a rather confusing time during a fire alarm. With barely a muttered apology, we were herded around with barked orders at 12:15am and kept out of the hotel for an hour, as someone who paid for their room, i asked if any compensation would be offered for the terrible night and lack of sleep and was told no, at this point an apology was offered but it was 11 hours after the event. Whilst i understand an alarm must be handled, it should be in an organised way, impacting your guests as little as possible while putting them at ease. I will not be reccomending this hotel or any others in the group to anyone i know friends or business associates and will go as far to tell them exactly how we found the service to be lacking and serverly not guest focused
Yöpyi 1 yön toukokuussa 2024

10/10 Loistava

Richard

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hotel is excellent - facilities are superb and all staff members were polite, efficient and very helpful.
Yöpyi 1 yön toukokuussa 2024
Chriselle vastasi 22.5.2024
Good Morning Richard,Thank you for choosing to stay at The InterContinental London – The O2We are delighted that you had such a fantastic experience and thank you for the appreciation towards our staff. We hope to welcome you back soon.Kind RegardsChriselleReservations Team

10/10 Loistava

Julia

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great welcoming service, fantastic suite with a view of the O2. A very useful corridor directly into the O2 venue. Good dining options and facilities.
Yöpyi 1 yön toukokuussa 2024
Chriselle vastasi 21.5.2024
Good Morning Julia,Thank you for choosing to stay at The InterContinental London – The O2We are delighted that you had such a fantastic experience.We hope to welcome you back soon.Kind RegardsChriselle Reservations Team.

10/10 Loistava

Emily

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff were really friendly and helpful but did not acknowledge any Expedia VIP benefits also didn’t really explain about using the facilities eg the pool.
Yöpyi 1 yön toukokuussa 2024
Chriselle vastasi 21.5.2024
Good Morning Emily,Thank you for choosing to stay at The InterContinental London – The O2Thank you for taking the time to provide us with valuable feedback, we will certainly pass this onto our team so that they avoid this happening in the near future. We hope to welcome you back soon.Kind RegardsChriselleReservations Team.

4/10 Huono

Nicola

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This hotel is beautiful and the breakfast choice caters for everyone. Very convenient for the O2. We were unlucky that we arrived at the same time as a lot of candidates for a big conference so the reception area was very crowded. Also, our room was not ready when we arrived at 3pm
Yöpyi 1 yön toukokuussa 2024
Chriselle vastasi 22.5.2024
Good Morning Nicola,Thank you for choosing to stay at The InterContinental London – The O2 and taking the time to provide us with the valuable feedback. We apologise that your room wasn't ready at the time of your arrival, however I do hope you enjoyed the rest of your stay. Kind RegardsChriselleReservations Team

10/10 Loistava

Graeme

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Amazing hotel, really clean, every member of staff was incredibly friendly. Unbelievably convenient for the O2. Great to arrive on a boat up the Thames too! Only slight downside was checking in. Granted I was extremely tired and a bit grumpy having walked around London all day but I found the receptionist asking too many questions re "signing up" for something and asking if I wanted to book for breakfast at £32 a head ! Definitely staying there again for any event at the O2 though.
Yöpyi 1 yön toukokuussa 2024
Chriselle vastasi 16.5.2024
Good Morning Graeme,Thank you for choosing to stay at The InterContinental London – The O2We are delighted that you had such a fantastic experience and the location was an added advantage towards your stay. Thank you for the appreciation towards our staff. We hope to welcome you back soon.Kind RegardsChriselleReservations Team.

10/10 Loistava

Christopher, Colchester

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Fantastic hotel, breakfast is definitely worth the extra.
Yöpyi 1 yön toukokuussa 2024
Chriselle vastasi 13.5.2024
Good Morning Christopher,Thank you for choosing to stay at The InterContinental London – The O2We are delighted that you had such a fantastic experience.We hope to welcome you back soon.Kind RegardsChriselleReservations Team.

10/10 Loistava

LILIANA GEORGINA

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The hotel is great! Right next to the O2, for going to events there, the location is more than perfect. The pool and spa are also really nice.
Yöpyi 1 yön toukokuussa 2024
Chriselle vastasi 13.5.2024
Good Morning Liliana,Thank you for choosing to stay at The InterContinental London – The O2We are delighted that you had such a fantastic experience and the location was an added advantage towards your stay. We hope to welcome you back soon.Kind RegardsChriselleReservations Team.

10/10 Loistava

Jules

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Fabulous location for the O2, even have their own walkway to it. Rooms were excellent as were the staff.
Yöpyi 1 yön toukokuussa 2024
Chriselle vastasi 16.5.2024
Good Morning JulesThank you for choosing to stay at The InterContinental London – The O2We are delighted that you had such a fantastic experience and glad to know that the location was an added advantage towards your stay. Thank you for the appreciation towards our staff members. We hope to welcome you back soon.Kind RegardsChriselleReservations Team.

10/10 Loistava

Paul

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
A very, very nice hotel - perfect for the O2 as there's a walk through direct from inside the hotel to into it. Fab room, fab hotel, fab staff- can't fault in any way.
Yöpyi 1 yön toukokuussa 2024
Chriselle vastasi 13.5.2024
Good Morning Paul,Thank you for choosing to stay at The InterContinental London – The O2We are delighted that you had such a fantastic experience and the location was an added advantage towards your stay. Thank you for the appreciation towards our staff. We hope to welcome you back soon.Kind RegardsChriselleReservations Team.

10/10 Loistava

Monchima, Ballston Lake

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location. Nice room and got free upgrade.
Yöpyi 1 yön toukokuussa 2024
Chriselle vastasi 17.5.2024
Good Morning Monchima,Thank you for choosing to stay at The InterContinental London – The O2We are delighted that you had such a fantastic experience and the location was an added advantage towards your stay. We hope to welcome you back soon.Kind RegardsChriselleReservations Team.

8/10 Hyvä

Maureen

Matkusti kumppanin kanssa
Hyvää: Siisteys
Friendly staff efficient service attractive rooms delicious well presented good
Yöpyi 1 yön toukokuussa 2024
Chriselle vastasi 13.5.2024
Good Morning Maureen,Thank you for choosing to stay at The InterContinental London – The O2We are delighted that you had such a fantastic experience and thank you for the appreciation towards our staff. We hope to welcome you back soon.Kind RegardsChriselleReservations Team.

10/10 Loistava

Alastair

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä toukokuussa 2024

10/10 Loistava

Dave

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024

10/10 Loistava

Matt

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
A very nice hotel and soooo handy for the O2 Arena; just cross the road. Staff very helpful and the accessible room was perfect for our overnight stay
Yöpyi 1 yön toukokuussa 2024
Chriselle vastasi 7.5.2024
Good Morning Matt,Thank you for choosing to stay at The InterContinental London – The O2We are delighted that you had such a fantastic experience. Thank you for the appreciation towards our staff and we are glad that the location was an added advantage towards your stay. We hope to welcome you back soon.Kind RegardsChriselleReservations Team.

10/10 Loistava

haiza

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
It is so close to the O2 arena with lots of shopping and dining options and of course convenient to attend a show
Yöpyi 1 yön huhtikuussa 2024
Chriselle vastasi 7.5.2024
Good Morning Haiza,Thank you for choosing to stay at The InterContinental London – The O2We are delighted that you had such a fantastic experience and glad that the location was an added advantage towards your stay. We hope to welcome you back soon.Kind RegardsChriselleReservations Team.

2/10 Hirveä

Westley

Yöpyi 2 yötä huhtikuussa 2024

8/10 Hyvä

Andrew

Matkusti kumppanin kanssa
Great staff
Yöpyi 1 yön huhtikuussa 2024
Chriselle vastasi 7.5.2024
Good Morning Andrew,Thank you for choosing to stay at The InterContinental London – The O2We are delighted that you had such a fantastic experience. Thank you for the appreciation towards our staff.We hope to welcome you back soon.Kind RegardsChriselleReservations Team.

10/10 Loistava

Jonathan

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Fantastic hotel , spacious and well equipped rooms, comfortable beds, quiet and easy access to cuisine.
Yöpyi 1 yön huhtikuussa 2024
Chriselle vastasi 7.5.2024
Good Morning Jonathan, Thank you for choosing to stay at The InterContinental London – The O2We are delighted that you had such a fantastic experience. We hope to welcome you back soon.Kind RegardsChriselleReservations Team.

10/10 Loistava

SEAN, Farnborough

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The room was comfortable but extremely hot. Regardless of turning the temperature down, it made no difference. Very disappointing considering the price paid. Breakfast was chaos and again not what was expected. Dissapointed
Yöpyi 1 yön huhtikuussa 2024

10/10 Loistava

Susan

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent. Fresh milk in the fridge would be nice, but that’s not much to quibble about!
Yöpyi 1 yön huhtikuussa 2024
Michelle vastasi 2.5.2024
Good Afternoon SusanThank you for choosing to stay at The InterContinental London – The O2Thank you for taking the time to provide us with valuable feedback, we will certainly pass this onto our team.We hope to welcome you back soon.Kind RegardsMichelle Reservations Team.

10/10 Loistava

Mary

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Nice property. Fun location if you like discount shopping!
Yöpyi 1 yön huhtikuussa 2024
Michelle vastasi 2.5.2024
Good Afternoon MaryThank you for choosing to stay at The InterContinental London – The O2We are delighted that you had such a fantastic experience. We hope to welcome you back soon.Kind RegardsMichelle Reservations Team.

10/10 Loistava

Adam

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We really enjoyed our stay at this hotel. Initially we booked it because the location is Ideal for going to an event at The O2 and be able to be back in the safety of the hotel within about five minutes of the event finishing. Via a tunnel that links the two is super easy. However, the hotel also has a gym swimming pool and sauna and steam room so it’s really nice the next day to be able to chill out. There is also a shopping centre, plenty of restaurants. . However, the hotel also has a gym swimming pool and sauna and steam room so it’s really nice the next day to be able to chill out. There is also a shopping centre plenty of restaurants. We are Expedia Frequent Travellers so we were also given a free glass of wine and a room upgrade to a king size room overlooking the Thames with a stunning view. Also booked this year ahead, so the price wasn’t too high.
Yöpyi 1 yön huhtikuussa 2024
Michelle vastasi 2.5.2024
Good Afternoon AdamThank you for choosing to stay at The InterContinental London – The O2We are delighted that you had such a fantastic experience.We hope to welcome you back soon.Kind RegardsMichelle Reservations Team.

10/10 Loistava

Amanda

Matkusti kumppanin kanssa
Hyvää: Palvelut/mukavuudet
An amazing stay from start to finish. Offered an upgrade to a room with a view when first got there. Plenty of space in the room with all the facilities you would need. Staff very polite and nothing is too much trouble. Would definitely recommend and stay there again. One down side, no price list for minibar.
Yöpyi 1 yön huhtikuussa 2024
Michelle vastasi 2.5.2024
Good Afternoon AmandaThank you for choosing to stay at The InterContinental London – The O2Thank you for taking the time to provide us with valuable feedback, we will certainly pass this onto our team.We hope to welcome you back soon.Kind RegardsMichelle Reservations Team.

10/10 Loistava

Tom

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Lovely hotel staff were very helpful and food was delicious x
Yöpyi 1 yön huhtikuussa 2024
Michelle vastasi 2.5.2024
Good Afternoon TomThank you for choosing to stay at The InterContinental London – The O2We are delighted that you had such a fantastic experience. We hope to welcome you back soon.Kind RegardsMichelle Reservations Team.

8/10 Hyvä

Emile

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
No mention of building works going on at the property. Drilling, scaffolding and workmen outside the windows.
Yöpyi 4 yötä huhtikuussa 2024
Michelle vastasi 2.5.2024
Good Afternoon EmileThank you for choosing to stay at The InterContinental London – The O2Thank you for taking the time to provide us with valuable feedback, we will certainly pass this onto our team.We hope to welcome you back soon.Kind RegardsMichelle Reservations Team.

8/10 Hyvä

Ashley

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
.
Yöpyi 1 yön huhtikuussa 2024

10/10 Loistava

Ihuoma

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä huhtikuussa 2024

10/10 Loistava

Sean

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
A fantastically licated hotel for the O2 and central London visits. Thd rooms are quiet, large and comfortable. What really stands out is the standard of care from the staff, truly excellent customer service.
Yöpyi 1 yön huhtikuussa 2024
Michelle vastasi 2.5.2024
Good Afternoon SeanThank you for choosing to stay at The InterContinental London – The O2We are delighted that you had such a fantastic experience. We hope to welcome you back soon.Kind RegardsMichelle Reservations Team.

10/10 Loistava

matthew

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff are amazing always very helpful and friendly. Hotel has great facilities and even own entrance to the o2 which saves walking right round outside. Lovly breakfast and the whole hotel gives you a feeling of luxury
Yöpyi 1 yön huhtikuussa 2024
Michelle vastasi 2.5.2024
Good Afternoon MatthewThank you for choosing to stay at The InterContinental London – The O2We are delighted that you had such a fantastic experience. We hope to welcome you back soon.Kind RegardsMichelle Reservations Team.

10/10 Loistava

Rob

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The best hotel iv stayed in! If you are attending an event at the O2 this is definitely the place to stay
Yöpyi 1 yön maaliskuussa 2024
Michelle vastasi 2.5.2024
Good Afternoon Rob Thank you for choosing to stay at The InterContinental London – The O2We are delighted that you had such a fantastic experience. We hope to welcome you back soon.Kind RegardsMichelle Reservations Team.

4/10 Huono

Nanaki

Huonoa: Henkilökunta ja palvelu
I liked how close it was to the underground and the shopping place. I didn’t like how dirty the cups were in the breakfast area. The check in was clueless by the staff and don’t have good customer service on the reception. The food beverage provided good service nibbles with our drinks made our evening lovely. Also George and Raman on reception have been helpful. Other than overall service of the hotel is not up to standard. I wouldn’t be staying again, theres more better hotels and service to spend my money on.
Yöpyi 1 yön maaliskuussa 2024

10/10 Loistava

Belinda Jane

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Outside the hotel was bland and uninspiring
Yöpyi 1 yön maaliskuussa 2024

10/10 Loistava

Sian

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Excellent 1 night stay at the hotel for a concert at the 02. Also ate at Kinaara and had drinks at the 18th Floor sky bar My friend used the pool and hot tub too and enjoyed them.
Yöpyi 1 yön maaliskuussa 2024

10/10 Loistava

Martin

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Die Unterkunft ist sehr sauber und in der Nähe der Underground Tube. Die Mitarbeiter sehr zuvorkommend, symapthisch und speditiv.
Yöpyi 1 yön maaliskuussa 2024

10/10 Loistava

Daniel

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
My stay at IC Hotel at the O2 in London was exceptional! The rooms were impeccably clean and spacious, providing a comfortable retreat. The receptionist greeted me warmly, adding a personal touch to my experience. Breakfast was a highlight, with delicious offerings served with extra care and attention. Overall, a truly delightful stay that exceeded my expectations
Yöpyi 4 yötä maaliskuussa 2024

10/10 Loistava

Marjorie

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön tammikuussa 2024

10/10 Loistava

Desmond

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Most polite staff I have ever meet
Yöpyi 3 yötä maaliskuussa 2024

10/10 Loistava

Sarah

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Ease of access to the venue and friendly staff
Yöpyi 3 yötä maaliskuussa 2024

10/10 Loistava

Andrew

Yöpyi 1 yön helmikuussa 2024

10/10 Loistava

Rosaline

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great hotel
Yöpyi 2 yötä helmikuussa 2024

10/10 Loistava

Anthony

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Excellent hotel
Beautiful hotel. Excellent customer service, especially Talar on reception. Fantastic breakfast. Excellent location for 02.
Yöpyi 1 yön helmikuussa 2024

10/10 Loistava

Miranda

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön helmikuussa 2024

10/10 Loistava

Charlie

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024

10/10 Loistava

Jack

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location from the O2
Yöpyi 1 yön helmikuussa 2024

10/10 Loistava

maroua

Yöpyi 1 yön helmikuussa 2024

8/10 Hyvä

Pamela

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great hotel a bit pricey but well worth it
This was our room with an amazing view which Talat one of the guys who was on the reception there was kind enough to upgrade our room a very pleasant and helpful gentleman nice hotel right next door to the London 02 arena
Yöpyi 3 yötä helmikuussa 2024

8/10 Hyvä

Victoria

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff were excellent, very friendly and extremely helpful. The only thing that let the hotel down was the toilet seat in our room had not been cleaned from the previous guests and there was big red sequin pieces all over the carpet in the room and in the hallway, and a small gripe in that the toilet roll was cheap and thin, and the towels were hard and crisp when really they should be soft. It was a small let down on what I would say was a really nice place to stay. Fully recommend the breakfast it was so good, and the chef and staff were really friendly and very professional.
Yöpyi 2 yötä helmikuussa 2024

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Well worth the ‘splurge’!
Lovely concert stopover - lounge access made a great package. Only niggle was the spa staff not being quite as welcoming as the rest of the staff we encountered. Room was excellent and bathroom had every amenity you could think of and hotels.com member extra was fab too!
Yöpyi 1 yön helmikuussa 2024

10/10 Loistava

Samara

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Amazing
Yöpyi 1 yön helmikuussa 2024