Majoituspaikan julkisivu

Arvostelut: Montcalm Piccadilly Townhouse, London West End

5 out of 5
Montcalm Piccadilly Townhouse, London West End
65-73 Shaftesbury Avenue, Piccadilly, London, England

Arvostelut

8,6

Loistava

Arvosana 10 - Loistava. 532 kautta 1002 arvostelua" "
Arvosana 8 - Hyvä. 298 kautta 1002 arvostelua" "
Arvosana 6 - OK. 83 kautta 1002 arvostelua" "
Arvosana 4 - Huono. 51 kautta 1002 arvostelua" "
Arvosana 2 - Hirveä. 38 kautta 1002 arvostelua" "

9,0/10

Siisteys

9,0/10

Henkilökunta ja palvelu

8,0/10

Palvelut/mukavuudet

8,6/10

Majoituspaikan kunto ja tilat

8,2/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

Lea Anita

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Kylpyhuone aivan liian pieni. Muuten hyvä hotelli.
Yöpyi 3 yötä syyskuussa 2023
Guest Experience vastasi 8.9.2023
Dear Lee Anita, Thank you for taking the time to share your feedback on your recent stay at our hotel. We will always do our utmost to make any issue right if it is reported during your stay. With regards to bathroom size, we are sorry to read that it did not suit your needs. We have a variety of different categories of room, which we can adapt to suit the majority of needs and requests. While we are glad to hear that you found the hotel comfortable, and in a convenient location, we're truly sorry that your experience didn't match completely your expectations. Thank you again for your review, and we hope you'll consider staying with us again soon. Kind regards, Tarun Bhandari Hotel Manager

8/10 Hyvä

Ossi

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä huhtikuussa 2022
Daniela Tapoi - Guest Experience Manager vastasi 12.4.2022
Dear Ossi , Thank you very much for taking the time to rate us. We look forward to welcoming you back soon. Kind Regards, Daniela Tapoi Guest Experience Manager

8/10 Hyvä

Pauli

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Onnistunut käynti
Paikka oli hieman vaikea löytää hämärässä.
Yöpyi 2 yötä marraskuussa 2019
Gurdeep vastasi 27.11.2019
Dear Pauli, Thank you ever so much for your complimenting review following your recent stay with us at The Piccadilly London West End. It gives us great pleasure to read that you had a memorable experience with us. The entire team have received your feedback. This warm comment certainly serves as a wonderful motivator for us all to continue striving for service excellence. Kind Regards,

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys ja huoneen mukavuus
Location good! Staff more professional please!
We have been staying in this hotel numerous times the past ten years! The service is not unfortunately the same as before. Staff is not professional and does not speak/understand English. Location for us is the bonus!
Yöpyi 3 yötä kesäkuussa 2019
Valent F vastasi 17.6.2019
Dear Esteemed Guest, Thank you for sharing your valuable feedback. Guest satisfaction is of paramount importance for us and I am sorry to know that your stay with us has not been upto your expectations. At the Piccadilly London West End, we strive to ensure that all our guest relieve the best possible service as this is the most important part of our hospitality. We hope that you will give us an opportunity to make it up to you. Warm regards Valent Fernandes

8/10 Hyvä

Nina

Hyvää: Henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 4 yötä helmikuussa 2018

10/10 Loistava

K, Kotka

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Huonoa: Huoneen mukavuus
Exellent location
My ”deluxe” room was smallest hotel room I have ever seen. Though it was clean and had everything you would expect. Bathroom was better than you usually see in UK hotels. Staff was very nice. Excellent location for exploring Soho and Piccadilly.
Yöpyi 2 yötä tammikuussa 2018

10/10 Loistava

Katja, Stockholm

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Superb hotel with excellent location
We loved the place, would book again. Very convenient for retired, as central location to theaters.
Yöpyi 3 yötä elokuussa 2017

10/10 Loistava

Catarina

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Clean and nicly located
The hotell is located nicely near Oxford street shopping, Soho food and West end shows. The room was clean and fresh and felt quite new.
Yöpyi 4 yötä heinäkuussa 2017

8/10 Hyvä

Juuso

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus

8/10 Hyvä

Elina

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus

10/10 Loistava

Darlene

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä toukokuussa 2024

10/10 Loistava

Paula

Matkusti kumppanin kanssa
Everyone was nice, the room very clean
Yöpyi 3 yötä toukokuussa 2024
Oksana Tsaryk vastasi 23.5.2024
Dear Paula,Thank you for your feedback!We're glad to hear that you had a positive experience with our staff and found your room to be very clean. Maintaining a high standard of cleanliness is important to us, and we're pleased that it met your expectations.We hope to have the opportunity to welcome you back for another pleasant stay in the future!Warm Regards,Oksana TsarykGuest Relations Executive

10/10 Loistava

jennifer

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff went above and beyond to make our stay enjoyable. We requested to be moved to a different room upon check in. Not only did they move us to a better view, but also provided a bottle of champagne. They also had no problem holding our bags after checking out and waiting g for a red eye flight that night.
Yöpyi 3 yötä toukokuussa 2024
Oksana Tsaryk vastasi 15.5.2024
Dear Jennifer,Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience during your stay with us.It's fantastic to know that our staff went above and beyond to ensure your comfort and satisfaction. We're glad we could accommodate your request for a room change and that you were pleased with the better view and the complimentary bottle of champagne.We understand the importance of convenience, especially when waiting for a late-night flight, and we're delighted that we could assist by holding your bags after checkout.Your feedback means the world to us, and we're grateful for the opportunity to have contributed to your enjoyable stay. We hope to welcome you back to our hotel in the future for another memorable experience!Warm Regards, Oksana Tsaryk Guest Relations Executive

6/10 OK

Ruth

Hyvää: Siisteys
Yöpyi 1 yön huhtikuussa 2024
Oksana Tsaryk vastasi 8.5.2024
Dear Ruth,Thank you for your feedback. We appreciate your honesty and value your opinion. We hope to have the opportunity to welcome you back for a better stay in the future.Warm Regards,Oksana Tsaryk Guest Relations Executive

10/10 Loistava

Rori

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
The Piccadilly London West End vastasi 18.4.2024
Dear Rori,Thank you so much for your glowing review! We truly appreciate your feedback and are thrilled to hear that you had a fantastic experience.We look forward to serving you again in the future!Warm Regards,Oksana TsarykGuest Relations Executive

10/10 Loistava

Tori

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent service from the team at the hotel Great locationand facilities Once again excellent customer service
Yöpyi 1 yön huhtikuussa 2024
Oksana Tsaryk vastasi 8.5.2024
Dear Tori,Thank you for your kind words! We're thrilled to hear that you had an excellent experience with our team and that you found our location and facilities to your satisfaction. Providing exceptional customer service is our top priority, and we're delighted that we could meet your expectations once again.We look forward to welcoming you back for another fantastic stay in the future! Kind Regards,Oksana TsarykGuest Relations Executive

6/10 OK

MELINA

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Noisy and small
Yöpyi 3 yötä huhtikuussa 2024
The Picacdilly London West End vastasi 14.4.2024
Dear Melina,Thank you for sharing your feedback with us. We're sorry to hear that your experience didn't meet your expectations regarding noise levels and room size. Your comfort is important to us, and we'll certainly take your comments into consideration to improve in these areas. We appreciate your input and hope to have the opportunity to better serve you in the future.Kind Regards, Oksana Tsaryk Guest Relations Executive

10/10 Loistava

Christopher

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I cannot fault this hotel. I arrived for my wife's birthday. We were treated like royalty. Glass of fizz on arrival and they gave us another bottle to celebrate. Staff were super friendly and helpful. I would love you come again.
Yöpyi 1 yön huhtikuussa 2024
The Piccadilly London West End vastasi 12.4.2024
Dear Mr Christopher,Thank you so much for your glowing review! We're absolutely delighted to hear that you and your wife had such a fantastic experience during your stay, especially for such a special occasion. It warms our hearts to know that you felt treated like royalty and that our staff went above and beyond to ensure your comfort and enjoyment. We're thrilled that you appreciated the little touches like the glass of fizz upon arrival and the extra bottle to celebrate your wife's birthday. We would be honored to welcome you back anytime, and we'll do everything we can to make your next stay just as wonderful as this one. Thank you for choosing us, and we look forward to seeing you again soon!Warm Regards,Oksana TsarykGuest Relations Executive

4/10 Huono

Michael

Yöpyi 1 yön huhtikuussa 2024
The Piccadilly London West End vastasi 12.4.2024
Dear Michael,Thank you for your feedback. We're sorry to hear that your experience fell short of your expectations. Please know that your satisfaction is important to us, and we will work diligently to address these concerns. If you decide to give us another chance in the future, we'll do our best to ensure a more enjoyable stay for you.Sincerely,Oksana TsarykGuest Relations Executive

10/10 Loistava

Terri

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Perfect location, situated between theater and Chinatown districts. Very close to Piccadilly Circus and underground. The property was sufficient, the bathroom was tight, I would not have fit into the shower if I was any larger. The concierge had a permanent scowl, not sure we ever saw a smile on his face, all others are friendly and kind.
Yöpyi 4 yötä huhtikuussa 2024
The Piccadilly London West End vastasi 12.4.2024
Dear Terri,Thank you for sharing your feedback with us. We're thrilled to hear that you found our location to be perfect for exploring the vibrant theater and Chinatown districts, as well as being conveniently close to Piccadilly Circus and the underground. We appreciate your comments regarding our property and will certainly take your feedback about the bathroom size into consideration for future improvements. We apologize if the demeanor of our concierge did not meet your expectations, and we will address this internally to ensure all our staff members provide friendly and welcoming service. We hope to have the opportunity to welcome you back for an even better experience in the future.Warm Regards,Oksana TsarykGuest Relations Executive

8/10 Hyvä

Ali

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Location was excellent
Yöpyi 1 yön huhtikuussa 2024
The Piccadilly London West End vastasi 5.4.2024
Dear Ali,We're thrilled to hear that you found our location excellent! We strive to provide our guests with the best possible experience, and it's wonderful to know that our convenient location added value to your stay. Thank you for sharing your positive feedback, and we hope to have the pleasure of hosting you again in the future!Warm Regards,Oksana TsarykGuest Relations Executive

8/10 Hyvä

Armando

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Small shower but everything else is nice. City noise at night but location is perfectly located.
Yöpyi 5 yötä maaliskuussa 2024
The Piccadilly London West End vastasi 5.4.2024
Dear Armando,Thank you for your feedback! We're delighted to hear that you found our location convenient and enjoyed your overall stay. We understand that city noise can sometimes be an issue, and we apologize for any inconvenience it may have caused. We'll certainly take your comments into consideration as we strive to improve our guests' experiences. We hope to have the opportunity to welcome you back for another enjoyable stay in the future!Warm Regards,Oksana TsarykGuest Relations Executive

10/10 Loistava

Linda Jean

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
The Picacdilly London West End vastasi 27.3.2024
Dear Linda Jean,Thank you for your positive review! We greatly appreciate your feedback and are thrilled to hear that you had a good experience. We look forward to serving you again in the future!Warm Regards,Oksana TsarykGuest Relations Executive

10/10 Loistava

Paul

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great location
Yöpyi 2 yötä maaliskuussa 2024
The Piccadilly London West End vastasi 21.3.2024
Dear Paul,Thank you so much for taking the time to leave us a review! We're thrilled to hear that you enjoyed our location. We believe that being situated in such a wonderful spot adds to the overall experience of our establishment. We appreciate your feedback and hope to welcome you back again soon! Warm Regards,Oksana TsarykGuest Relations Executive

10/10 Loistava

Timothy

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
What a great hotel in a great location! But even better is how great the staff was to my family who arrived very early in the morning of check in. They were able to drop their bags off and when they returned that evening, everything was in the room waiting along with a nice note. Also appreciate that the manager reached out by email day prior to ask if we needed anything. Highly recommend!
Yöpyi 1 yön maaliskuussa 2024
The Picacdilly London West End vastasi 9.3.2024
Dear Timothy,Thank you for your wonderful review! We're delighted to hear that you had such a positive experience with us. Providing exceptional service to our guests, especially during special circumstances like early arrivals, is always our top priority. We're thrilled that our team was able to accommodate your family's needs and make your stay memorable. Your kind words about our staff mean a lot to us. We truly appreciate your recommendation and look forward to welcoming you and your family back again soon! Warm Regards,Oksana TsarykGuest Relations Executive

10/10 Loistava

Teresa

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Fantastic property, so close to everything, steps away from Chinatown, Theatre District, Piccadilly Circus and Regent street! Will definitely be back!
Yöpyi 3 yötä helmikuussa 2024
The Piccadilly London West End vastasi 3.3.2024
Dear Teresa,Thank you for your fantastic review! We're thrilled to hear that you enjoyed our prime location, just steps away from Chinatown, the Theatre District, Piccadilly Circus, and Regent Street. It's wonderful to know that you had a memorable experience with us.We look forward to welcoming you back on your next visit.Warm Regards,Oksana TsarykGuest Relations Executive

8/10 Hyvä

Carol

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Loved the fruit in the room, and fresh fruit at breakfast
Yöpyi 1 yön helmikuussa 2024
The Piccadilly London West End vastasi 3.3.2024
Dear Carol,Thank you for sharing your positive experience with us! We are delighted to hear that you enjoyed the fresh fruit amenities in your room and appreciated the selection at breakfast. Our team aims to provide a delightful stay for our guests, and it's rewarding to know that we contributed to your satisfaction.We look forward to the opportunity to welcome you back to The Piccadilly London West End on your next visit to the area.Warm Regards,Oksana TsarykGuest Relations Executive

10/10 Loistava

Piv

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024
The Piccadilly London West End vastasi 28.2.2024
Dear Piv,Thank you for your feedback! We're delighted to hear that you had an excellent experience during your stay. Looking forward to welcoming you back soon.Warm Regards,Oksana TsarykGuest Relations Executive

10/10 Loistava

LILIANA

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Muy buen. Hotel excelente
Muy buen hotel en todos los aspectos
Yöpyi 3 yötä helmikuussa 2024
The Piccadilly London West End vastasi 28.2.2024
Dear Liliana,Thank you for your kind words and positive feedback. We're delighted to hear that you had a very good experience at our hotel and that all aspects met your expectations.We appreciate you taking the time to share your thoughts, and we hope to have the pleasure of welcoming you back for another great stay in the future.¡Buen viaje y esperamos recibirlo nuevamente!Warm Regards,Oksana TsarykGuest Relations Executive

10/10 Loistava

Trevor

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Excellent service was outstanding
Yöpyi 1 yön helmikuussa 2024
The Piccadilly London West End vastasi 28.2.2024
Dear Trevor,Thank you for your wonderful review and for choosing to stay with us! We are thrilled to hear that you found our service to be outstanding. Providing excellent service is our top priority, and we are delighted that we were able to meet your expectations.Your positive feedback is truly appreciated, and we hope to have the pleasure of welcoming you back for another exceptional experience.Warm Regards,Oksana TsarykGuest Relations Executive

10/10 Loistava

Sonya

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hotel is charming, clean, accessible to the theatre, Covent Garden, pubs and nearby shopping. Attentive professional staff and very nice breakfast room with great coffee. The rooms are extremely clean and nicely designed. Will definitely return!
Yöpyi 1 yön helmikuussa 2024
The Piccadilly London West End vastasi 25.2.2024
Dear Ms Sonya,Thank you so much for your glowing review! We're thrilled to hear that you found our hotel charming, clean, and conveniently located near the theatre, Covent Garden, pubs, and shopping. Our team works hard to provide attentive and professional service, and we're delighted that you enjoyed our breakfast offerings and the quality of our coffee. It's wonderful to know that you found our rooms exceptionally clean and well-designed. We can't wait to welcome you back on your next visit! Warm Regards,Oksana TsarykGuest Relations Executive

8/10 Hyvä

Mark

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024
The Piccadilly London West End vastasi 25.2.2024
Dear Mr Mark,Thank you for taking time to share your experience with us.We are really appreciate your feedback, it's mean a lot for us.Hope will have the opportunity to welcome you back for better experience. Warm Regards,Oksana TsarykGuest Relations Executive

10/10 Loistava

Michelle

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Such a wonderful place to stay! Beautiful and exceeded our expectations! Lovely touch for my partners birthday - made it a truly special celebs
Yöpyi 1 yön helmikuussa 2024
The Piccadilly London West End vastasi 22.2.2024
Dear Michelle,Thank you so much for your kind words! We're delighted to hear that you had a wonderful stay with us and that we were able to exceed your expectations. It was our pleasure to help make your partner's birthday special and memorable. We hope to have the opportunity to welcome you back for another fantastic experience in the future!Warm Regards,Oksana TsarykGuest Relations Executive

10/10 Loistava

Ben

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great all round
Great location and excellent hotel
Yöpyi 1 yön helmikuussa 2024
The Piccadilly London West End vastasi 16.2.2024
Dear Mr Ben,We would like to express our sincere gratitude for taking the time to share your positive feedback regarding your recent stay at The Piccadilly London West End.It brings us immense joy to learn that you found our hotel to be in an excellent location and that you enjoyed your overall experience. Your satisfaction is our top priority, and your kind words serve as motivation for our team to continue delivering exceptional service.Your feedback is valuable to us, and it encourages our team to maintain the high standards of service that we aim to provide. Once again, thank you for choosing The Piccadilly London West End, and we hope to have the pleasure of welcoming you back for another exceptional stay in the future. Warm Regards,Oksana TsarykGuest Relations Executive

8/10 Hyvä

Kenji

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön helmikuussa 2024
The Piccadilly London West End vastasi 9.2.2024
Dear Kenji ,Thank you for your rating! We're glad to hear that you had a positive experience overall. We value your feedback and hope to have the opportunity to exceed your expectations in the future!Warm Regards,Oksana TsarykGuest Relations Executive

10/10 Loistava

Clo

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
The Piccadilly London West End vastasi 6.2.2024
Thank you for your lovely feedback.

10/10 Loistava

manny

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Absolutely amazing staff and hotel great location with China town just across the road lots of theaters pubs and restaurants, soho also couple of mins town the round. Staff were amazing when we arrived over 1 hour early are room was ready for us so checked in early, we were shown to are room and we were also upgraded to a club room but also had a bottle of Prosecco and chocolates for my wifes 40th we only mentioned it was her birthday when making the booking! Can't believe they remembered and dine that for her very thoughtful from the staff!!! Also kept are bags safe when we booked out and went to do more sightseeing for the day. We will definitely be staying again!!! Thank you to all the staff!
Yöpyi 1 yön tammikuussa 2024
The Piccadilly London West End vastasi 6.2.2024
Thank you for your feedback.We are delighted you enjoyed your stay with us, and most importantly that every single member of the team took such great care of you. Thank you also for highlighting our facilities, we hope our little present was enjoyable. I have shared your comments with everyone, and they are absolutely delighted with your comments.On behalf of the entire team, we look forward to welcoming you back in the future. and when you do decide to come again, please do not hesitate to contact our Guest experience team directly, so that they can personally oversee your future visits.Warm Regards,Bianca Luca

10/10 Loistava

Lisa

Liikematkailija, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
I enjoyed the boutique feel of this hotel but with the services that you would expect but from a much larger hotel. Staff were attentive, friendly and overall a great stay experience.
Yöpyi 1 yön tammikuussa 2024
The Piccadilly London West End vastasi 25.1.2024
Dear Ms Lisa,Thank you for choosing our hotel and for sharing such positive feedback about your recent stay. We're thrilled to learn that you enjoyed the boutique feel of our hotel combined with the services expected from a larger establishment.Your kind words about our attentive and friendly staff are truly appreciated. Providing a great stay experience for our guests is our top priority, and we're delighted to know that we succeeded during your visit.We look forward to the pleasure of hosting you again whenever your travels bring you our way.Warm regards,Luanne Dias Hotel Manager

10/10 Loistava

Evans

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great hotel for the theatres
Great hotel location for West End theatres especially Sondiem which is a couple of minutes walk away Very friendly and helpful staff, lovely bedroom and excellent breakfast
Yöpyi 1 yön tammikuussa 2024
Oksana Tsaryk vastasi 23.1.2024
Dear Mr Evans, Thank you for choosing to stay with us and for sharing such positive feedback about your experience. We're delighted to hear that our hotel's location, especially its proximity to West End theatres, was convenient for you. Your kind words about our very friendly and helpful staff, the lovely bedroom, and the excellent breakfast are truly appreciated. Providing a memorable and comfortable experience for our guests is our top priority, and it's wonderful to know that we succeeded during your stay. If you have any specific preferences or requests for your next visit, please feel free to let us know. We look forward to the pleasure of hosting you again whenever your travels bring you our way.Warm Regards,Oksana TsarykGuest Relations Executive

8/10 Hyvä

Brian

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu ja huoneen mukavuus
Huonoa: Siisteys
Der var meget koldt på hele hotellet de første 2 dage, men det blev Ok den sidste dag. Rengøringen var ikke i top.
Yöpyi 3 yötä tammikuussa 2024
Luanne Dias vastasi 23.1.2024
Dear Mr Brian, Thank you for taking time to share your valued feedback with us. We appreciate your insights, and we're genuinely sorry to hear about the challenges you experienced during the first two days of your visit. We sincerely apologize for any discomfort caused by the temperature throughout the hotel. Our guests' comfort is of utmost importance, and we will investigate and address this issue promptly to ensure a consistently pleasant environment. Additionally, we regret to hear that the cleaning did not meet your expectations. Your comments are taken seriously, and we will review our cleaning processes to ensure top-notch standards are maintained consistently. Your feedback is invaluable in helping us improve, and we appreciate your understanding. If there are any specific details you would like to share or if you have further concerns, please feel free to contact us. We hope to have the opportunity to welcome you back for an improved and more comfortable stay in the future.Warm Regards,Luanne DiasHotel Manager

10/10 Loistava

Colin

Yöpyi 1 yön tammikuussa 2024
Luanne Dias vastasi 23.1.2024
Dear Mr Colin, Thank you so much for taking the time to share your positive experience with us. Your satisfaction is our ultimate goal, and we are thrilled that we were able to meet your expectations during your stay. We truly appreciate your support and hope to have the pleasure of hosting you again for another fantastic stay.Warm Regards,Luanne DiasHotel Manager

8/10 Hyvä

Shail, Owatonna

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Wonderful location, in the heart of everything and walkable to night life, restaurants, china town, theatres and everything else. Hotel is well staffed and all the employees were wonderful. Rooms in London overall are small, but this hotel designed the rooms and bathrooms to feel spacious. Only issue we had was the Wi-fi did not work in our room and the phone did not work so had to keep going to front desk to request stuff.
Yöpyi 5 yötä tammikuussa 2024
Luanne Dias vastasi 18.1.2024
Dear Mr Shail,Thank you very much for taking the time to share your feedback regarding your recent stay with us.I was delighted to read that overall; you enjoyed your stay and that you found the location and service you received from my team excellent.We genuinely value and appreciate your feedback and apologize that your experience was less than perfect in regard to Wi-fi and phone.I hope that your current experience with us has not deterred you from staying with us again. Warm regards,Luanne Dias Hotel Manager

10/10 Loistava

Vishwanath

Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great place to stay
Yöpyi 2 yötä tammikuussa 2024
The Piccadilly London West End vastasi 6.2.2024
Thank you for your feedback.It means a lot for us.Have a lovely day ahead.Warms Regards,Bianca Luca

10/10 Loistava

Marc

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 4 yötä tammikuussa 2024
Luanne Dias vastasi 18.1.2024
Dear Marc Hollid-Ausset, We sincerely appreciate your recent stay with us. Thank you for choosing The Piccadilly London West End. We trust that your experience was enjoyable and met your expectations. We look forward to welcoming you back for another wonderful visit in the future!Warm regards,Luanne Dias Hotel Manager

10/10 Loistava

Sarah

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Amazing Location
Great hotel, good service and fab location. Thank you
Yöpyi 1 yön tammikuussa 2024
Luanne Dias vastasi 18.1.2024
Dear Sarah Hayles,Thank you very much for writing this nice review about your recent stay The Piccadilly London West End.We are very happy to read that you enjoyed staying in our beautiful and centrally-located Hotel in the heart of London's West End, surrounded by nice restaurants, shops and theatres. We are also delighted to know about your excellent experience with our friendly and helpful Staff.Thank you very much for your review and we very much look forward to your next visit.All the best,Luanne Dias Hotel Manager

10/10 Loistava

Gabriel

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä tammikuussa 2024
Luanne Dias vastasi 18.1.2024
Dear Gabriel Montovanelli, We sincerely appreciate your perfect 10/10 rating! It's fantastic to hear that you had a great experience during your stay. We look forward to welcoming you back for another wonderful visit in the future!Warm regards,Luanne Dias Hotel Manager

10/10 Loistava

Pamela B

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Located in the middle of everything
Luanne Dias vastasi 18.1.2024
Dear Pamela B Hall, We appreciate your good review! It's fantastic to know that our location served you well and added convenience to your experience. We're committed to maintaining this prime spot that puts you in the heart of everything. Thank you for choosing us, and we can't wait to welcome you back soon!Warm regards,Luanne Dias Hotel Manager

10/10 Loistava

Robert, Beverly Hills

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This is a five star review not because the Piccadilly London West End is Claridges or the Dorchester, but because the Piccadilly London West End was immaculately kept and, if LOCATION LOCATION LOCATION mean anything to you, the location is amazing. The hotel is right in the heart of London's West End, three blocks from Piccadilly Circus, one block from Chinatown, and in the heart of Soho with all the wonderful Soho Bars and restaurants in the blocks DIRECTLY behind the hotel, along with West End Theatres. Furthermore, the price was great (via Expedia) and although the room I selected was very small (which I knew going in so I'm not complaining about it), but despite being a small room every surface in the room was new, clean, and even the carpet was new. The hotel is very well maintained. And my room had fresh fruit. The mattress was excellent and the mattress and bed lines were top of the line. Although I think most rooms have windows, mine didn't (hence---it was very quiet!). Walking out of the hotel there was no need to take an Uber or a taxi to leave for an interesting restaurant or bar as I had hundreds of choices within blocks. And if I wanted the Tube, Piccadilly Circus was just blocks away. The front desk staff was very nice and always smiling and there were even newspapers in the lobby. Although I didn't have the buffet breakfast in the small ground level restaurant (not in a basement like some hotels), it looked good and included smoked salmon (whic
Yöpyi 1 yön joulukuussa 2023
The Piccadilly London West End vastasi 8.1.2024
Dear Robert,Thank you for taking the time to share your positive experience at Piccadilly London West End. We truly appreciate your kind words and are delighted to hear that you enjoyed our prime location, spotless facilities, and attentive staff.Your feedback is invaluable to us, and we are committed to maintaining the high standards you have praised. Regarding your mention of the small room, we are exploring ways to enhance the comfort of our more compact accommodations while preserving the value that our guests appreciate. We are confident that next time we can find a perfect layout and size to suit you. Our rooms tend to have different layouts and varying sizes due to the shape of our building. We can normally show our guests some options, however, I am sorry we were not able to do so on this occasion.We're thrilled to know you found the room cleanliness, quality of amenities, and the convenient location to be highlights of your stay. Your mention of the breakfast is noted, and we'll continue to ensure a delightful dining experience for our guests.We look forward to welcoming you back for another exceptional stay, and please feel free to share any additional suggestions you may have.Best Regards,Tarun BhandariHotel Manager

10/10 Loistava

Trevor

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This is a really great boutique hotel. It is in an older style building so the rooms are not large. However, they are well equipped and the position is excellent - two minutes walk to Piccadilly Circus. What makes this little place exceptional is the staff. They are truly fantastic and very helpful. Anything we asked for was provided with a smile. They even gave us a Christmas stocking on Christmas Day! One small tip. If you are a person 'of size' you should probably ask for an accessible room. The opening to the shower in our room was quite a tight fit. The shower was fine and a good size was I got in!
Yöpyi 6 yötä joulukuussa 2023
The Piccadilly London West End vastasi 6.2.2024
Thank you for your lovely feedback, I am pleased to hear we provided you with great service.We do endeavour to make our guests feel welcome and your comments keep us motivated to do so with enthusiasm.We hope that you will choose to stay with us once again.Warms Regards,Bianca Luca

10/10 Loistava

M

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
One night stay
Beautiful hotel and wonderful friendly staff. Excellent position in central London
Yöpyi 1 yön joulukuussa 2023
The Piccadilly West End vastasi 31.12.2023
Dear M,Thank you for taking the time to write us such a wonderful review. We're thrilled that hotel staff offered a friendly and efficient service which made a positive impression on you. They work hard to make sure every guest has a wonderful experience and it’s great to hear that hotel team was outstanding! We strive to offer exceptional service and it is truly rewarding to hear that we have achieved this. We are looking forward to welcoming you back for another pleasant stay in the near future.Warm Regards,Tarun BhandariHotel Manager