Aula

Arvostelut: Point A Hotel London Liverpool Street

3.5 out of 5
Point A Hotel London Liverpool Street
13-15 Folgate Street, London, England

Arvostelut

8,2

Erittäin hyvä

Arvosana 10 - Loistava. 442 kautta 1078 arvostelua" "
Arvosana 8 - Hyvä. 381 kautta 1078 arvostelua" "
Arvosana 6 - OK. 130 kautta 1078 arvostelua" "
Arvosana 4 - Huono. 68 kautta 1078 arvostelua" "
Arvosana 2 - Hirveä. 57 kautta 1078 arvostelua" "

8,6/10

Siisteys

8,4/10

Henkilökunta ja palvelu

7,8/10

Palvelut/mukavuudet

8,4/10

Majoituspaikan kunto ja tilat

8,2/10

Ympäristöystävällisyys

Arvostelut

4/10 Huono

Christa

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Huonoa: Huoneen mukavuus
Ei hintansa arvoinen
Hotellin sijainti oli hyvä, lähellä Liverpool Streetin asemaa: katu oli siisti, mutta lähiympäristö rauhaton. Metron ja rakennustyömaan äänet kuuluivat selvästi huoneeseen. Huone oli superpieni ja askeettinen. Siisti, vaikka roskista ei tyhjennetty 3 päivän vierailumme aikana. Henkilökunta oli ystävällistä.
Yöpyi 3 yötä helmikuussa 2024
Nikky vastasi 3.3.2024
Dear Christa,Thank you for sharing your detailed feedback following your recent stay with us. We appreciate your comments regarding our hotel's convenient location and the cleanliness of our facilities. Your feedback on the room size, noise disturbances, and housekeeping has been duly noted.We apologize for falling short of your expectations in these areas and for any inconvenience caused. Please be assured that we have taken your comments seriously and will work diligently to address these issues to enhance the overall guest experience.Your feedback is invaluable to us, and we thank you for bringing these matters to our attention. We hope to have the opportunity to welcome you back in the future and provide you with an improved stay.

8/10 Hyvä

Jaakko

Hyvää: Henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä tammikuussa 2024
George vastasi 28.1.2024
Dear Jaako, Thank you for your rating on your recent stay. We look forward to welcoming you again in the near future at Point A Liverpool Street.

10/10 Loistava

Virva

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 4 yötä lokakuussa 2023
Iman vastasi 31.10.2023
Thank you for the rating.

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä elokuussa 2023
Tchad vastasi 6.8.2023
Thank you for taking the time to leave a great rating!

10/10 Loistava

Nina

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä kesäkuussa 2023
Tchad vastasi 15.6.2023
Thank you for the high rating!

10/10 Loistava

Päivi

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Erittäin kätevä sijainti, jos lentää Stanstedin kentälle ja tulee siitä suoralla bussiyhteydellä hotellin viereen. Ystävällinen palvelu, erittäin siistit huone! Aamupala oli hyvä ja hintalaatusuhde kohdallaan. Käytämme toistekin.
Yöpyi 3 yötä toukokuussa 2023
Bruno vastasi 18.5.2023
Thank you for your feedback, we are very delighted that you have had a really good experience with us, and we hope to see you again.

10/10 Loistava

Virva

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä huhtikuussa 2023
Bruno vastasi 13.4.2023
Thanks for your feedback, we are really glad that you have a good experience with us, and we hope to see you again soon!

8/10 Hyvä

Tarkistettu asiakas

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Tyytyväinen asiakas
Hotelli erittäin hyvällä paikalla, hinta-laatusuhde erinomainen. Huoneet tyylikkäitä ja siistejä, sänky hyvä. Aamupala hyvä, tosin pöytiä liian vähän, ja jonottamista ja odottamista jonkin verran. Kokonaisuudessaan erittäin positiivinen kokemus. Jos joskus uudestaan matkustamassa Lontooseen, valitsen tämän hotellin.
Yöpyi 3 yötä tammikuussa 2023
Tchad vastasi 31.1.2023
Thank you for your review.Our busiest breakfast period is between 7:30 and 8:30 as we have a lot of guests on business trips and they usually have their breakfast around that time.We hope to see you again on your next travel to London.Kind regards

8/10 Hyvä

Anni

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 4 yötä toukokuussa 2022
Kenya vastasi 29.5.2022
Thanks for staying with us. We appreciate your feedback!

6/10 OK

Vilma

Matkusti ryhmän kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
Unprofessional staff and small rooms
The staff were quite unprofessional. I arrived to the hotel at 4am, checked in and went to the room assigned to me, to find out there were people in there already. Quite a horrible moment for everyone in the middle of the night. Rooms are EXTREMELY SMALL. Thankfully the hotel was clean and recently renovated I believe.
Yöpyi 3 yötä huhtikuussa 2022

4/10 Huono

Claire, Dereham

Matkusti kumppanin kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Shockingly small room with no space or wardrobes
Yöpyi 2 yötä toukokuussa 2024

10/10 Loistava

Sandra

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Sehr gute Gegend, alles gut erreichbar.
Yöpyi 3 yötä toukokuussa 2024

10/10 Loistava

Christopher

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great access to a thriving area
Yöpyi 9 yötä toukokuussa 2024

8/10 Hyvä

Tousif, Elmhurst

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very nice area. Clean and quiet.
Yöpyi 4 yötä toukokuussa 2024
Nikky vastasi 23.5.2024
Dear Tousif,Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our hotel's area to be very nice, clean, and quiet.At our hotel, we strive to provide a comfortable and relaxing environment for all of our guests, so it is wonderful to know that you enjoyed your stay with us.Your kind words serve as motivation for us to continue delivering exceptional service and maintaining high standards of cleanliness throughout the property.We hope to welcome you back in the near future for another enjoyable stay. If there is anything else we can do to enhance your experience, please do not hesitate to let us know.Thank you once again for choosing our hotel.

8/10 Hyvä

Christine

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The room was even smaller than we had expected but nevertheless contained all of the advertised features. Although our room had a double bed, it was, necessarily, pushed against a wall so that one could only get in or out on one side. We deliberately selected a room without a window to try and reduce external noise: this seemed to work.
Yöpyi 1 yön toukokuussa 2024
Nikky vastasi 16.5.2024
Dear Christine,Thank you for taking the time to provide us with your feedback regarding your recent stay at our hotel. We truly appreciate your input as it helps us to improve our services and accommodations.We are sorry to hear that the room size did not meet your expectations. We understand that space can be a concern for some guests, and we apologize for any inconvenience this may have caused. Rest assured, we will take note of your comments and see if there are any ways we can make adjustments in the future.We are glad to hear that despite the size of the room, you found all of the advertised features available to you. Your comfort and satisfaction are important to us, and we strive to ensure that all necessary amenities are provided for a pleasant stay.It is great to know that choosing a room without a window helped reduce external noise for you. We aim to create a peaceful environment for our guests, and we are pleased that this aspect of your stay was satisfactory.Once again, thank you for sharing your experience with us. We hope to have the opportunity to welcome you back in the future and provide you with an even better stay.

6/10 OK

Jean

Hyvää: Siisteys ja henkilökunta ja palvelu
Very convenient for the transportation but too much noise at night
Yöpyi 6 yötä toukokuussa 2024
Nikky vastasi 14.5.2024
Dear Jean,Thank you for taking the time to provide us with your feedback regarding your recent stay at our hotel. We truly value all comments from our guests as it helps us improve our services.We are pleased to hear that you found the transportation convenient during your stay. However, we apologize for any inconvenience caused by the noise at night. Please rest assured that we take this matter seriously and will work on finding solutions to minimize noise disturbances in the future.If there is anything else we can do to make your next stay more enjoyable, please do not hesitate to let us know. We appreciate your patronage and hope to welcome you back soon.

6/10 OK

Madeleine

Matkusti ryhmän kanssa
Hyvää: Majoituspaikan kunto ja tilat
The hotel was located really nicely. It could be cleaned better, especially the bathroom. I loved the courtyard. Ok value for money.
Yöpyi 3 yötä toukokuussa 2024
Nikky vastasi 13.5.2024
Dear Madeleine,Thank you for taking the time to share your thoughts on your recent stay at our hotel. We truly appreciate all feedback as it helps us improve and provide a better experience for our guests.I'm glad to hear that you enjoyed the location of our hotel and found the courtyard to be lovely. Your comments regarding the cleanliness, particularly in the bathroom, have been noted and will be addressed with our housekeeping team to ensure that we maintain high standards of cleanliness throughout the hotel.We strive to offer great value for money and I'm pleased to hear that you found it to be okay. If there are any specific areas where you feel we can improve further, please do not hesitate to let us know so we can make your next stay even more enjoyable.Once again, thank you for your feedback and we hope to welcome you back in the future for an even better experience.

10/10 Loistava

Jan

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Het is een net en goed verzorgd hotel. Kamers en badkamer netjes en schoon. Personeel vriendelijk enbehulpzaam. Winkels en openbaar vervoer in de buurt. Prima plek om te zijn
Yöpyi 4 yötä toukokuussa 2024
Author vastasi 10.5.2024
Dear Jan Sleurink, Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our hotel neat and well-maintained, with clean rooms and bathrooms. Our team works hard to ensure that all areas of the hotel are kept in top condition for our guests. We are also pleased to hear that you found our staff friendly and helpful. Providing excellent customer service is a top priority for us, and we are glad to know that our team members made a positive impression on you during your stay. It's great to hear that you enjoyed the convenience of having shops and public transport nearby. We strive to provide our guests with a comfortable and convenient experience, and we are happy to hear that this aspect of your stay met your expectations. Thank you once again for your kind words. We hope to welcome you back to our hotel in the future. Warm Regards, Nikky

10/10 Loistava

Nicholas

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Quiet
Yöpyi 1 yön huhtikuussa 2024
Author vastasi 2.5.2024
Dear Nicholas Andrews, Thank you for taking the time to provide us with your feedback. We are delighted to hear that you found our hotel to be quiet during your stay. Our team works hard to ensure a peaceful and relaxing environment for all our guests, so it is always rewarding to receive positive comments like yours. We appreciate your kind words and hope that you will choose to stay with us again in the future. If there is anything else we can do to make your next visit even more enjoyable, please do not hesitate to let us know. Thank you once again for choosing our hotel. Warm Regards, Nikky

8/10 Hyvä

Liana

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
La struttura è stata una piacevole esperienza, siamo stati in due persone in una suite per 3 notti. Camera pulita, posizione eccellente, personale gentile e cortese. Scomodità da segnalare: mancata presenza di bollitore e macchina da caffè o un mini frigo, che sarebbe stato piacevole trovare in camera. È necessario rivolgersi alla reception e al servizio bar per ottenere il servizio desiderato. Camera senza finestra ben ventilata ma piccola, giusta per pochi giorni. In generale consiglio vivamente questo hotel, grazie per il servizio.
Yöpyi 3 yötä huhtikuussa 2024
Nikky vastasi 29.4.2024
Dear Liana,Thank you for taking the time to share your experience during your recent stay at our hotel. We are delighted to hear that you found our property to be a pleasant experience, with clean rooms, an excellent location, and friendly and courteous staff.We appreciate your feedback regarding the lack of a kettle, coffee machine, or mini fridge in the room. We will definitely take this into consideration as we continue to improve our services for our guests. We apologize for any inconvenience this may have caused during your stay.Regarding the room without a window, we are glad to hear that it was well ventilated and suitable for your needs over a few days. Your recommendation means a lot to us and we are grateful for your kind words about our service.We hope to welcome you back in the future and provide an even better experience during your next visit. If there is anything else we can assist you with, please do not hesitate to contact us.

8/10 Hyvä

xavier

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice hotel clean facilities good service
Yöpyi 2 yötä huhtikuussa 2024
Nikky vastasi 29.4.2024
Dear Xavier,Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you found our hotel to be nice, with clean facilities and good service.Our team works hard to ensure that all of our guests have a comfortable and enjoyable stay, so it is always rewarding to receive positive feedback like yours. Your kind words will be shared with the entire staff as motivation to continue providing exceptional service.We hope to welcome you back to our hotel in the future and provide you with another great experience. If there is anything else we can do to make your next stay even better, please do not hesitate to let us know.Thank you once again for choosing our hotel and for sharing your positive review.

8/10 Hyvä

Shigeyoshi

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Convenient, but a bit noisy
Yöpyi 1 yön huhtikuussa 2024
Nikky vastasi 27.4.2024
Dear Shigeyoshi,Thank you for taking the time to share your feedback with us. We are glad to hear that you found our hotel convenient.We apologize for any noise disturbances that may have affected your stay. Please rest assured that we take all guest feedback seriously and will address this issue promptly to ensure a more peaceful experience for our guests in the future.We appreciate your valuable input and hope to have the opportunity to welcome you back for a more enjoyable stay.

6/10 OK

Joanne

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Nikky vastasi 25.4.2024
Dear Joanne,Thank you for your rating. We look forward to welcome you back soon.

10/10 Loistava

Elisa

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Super zentrale und trotzdem ruhige Lage!
Yöpyi 4 yötä huhtikuussa 2024
Nikky vastasi 25.4.2024
Dear Elisa,Thank you for taking the time to share your experience with us. We are thrilled to hear that you found our hotel's location to be both central and quiet. Providing a peaceful environment for our guests is one of our top priorities, so we are delighted that you were able to enjoy a comfortable stay with us.We strive to offer exceptional service and amenities to all of our guests, and it is always rewarding to receive positive feedback like yours. Your kind words serve as motivation for our team to continue delivering memorable experiences for all who choose to stay with us.We hope to welcome you back again in the future and provide you with another enjoyable stay. If there is anything else we can do to enhance your experience, please do not hesitate to let us know.Thank you once again for choosing our hotel, and we look forward to hosting you again soon.

8/10 Hyvä

Jesse

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Good rooms, but not for tall people
Yöpyi 2 yötä huhtikuussa 2024
Nikky vastasi 16.4.2024
Dear Jesse,Thank you for your rating. We look forward to welcoming you back soon.

8/10 Hyvä

Nathan John

Hyvää: Siisteys ja henkilökunta ja palvelu
Straight forward hotel. I’d go again. Especially as a solo traveler.
Yöpyi 4 yötä huhtikuussa 2024
Nikky vastasi 12.4.2024
Dear Nathan John,Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that you enjoyed your stay with us. Our team works hard to ensure that each guest has a memorable experience, and it is truly rewarding to know that we met your expectations. Your kind words are greatly appreciated, and we look forward to welcoming you back in the future. If there is anything else we can do to make your next stay even more enjoyable, please do not hesitate to let us know. Thank you again for choosing us.

6/10 OK

Lorena

Huonoa: Henkilökunta ja palvelu
Yöpyi 1 yön huhtikuussa 2024
Nikky vastasi 12.4.2024
Dear Lorena, Thank you for your rating. We look forward to welcoming you back soon.

6/10 OK

Mark

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
.
Yöpyi 3 yötä huhtikuussa 2024
Nikky vastasi 9.4.2024
Dear Mark, Thank you for your rating. We look forward to welcoming you back soon.

10/10 Loistava

Selena

Matkusti kumppanin kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
The hotel was very clean, and the room was adequate for two people, it is small with a bathroom included. If what you just want is a nice place to sleep, this is a good option. The area is beautiful, you can walk nearby and visit several nearby restaurants. The staff at the entrance was not so friendly, you can only check-in on the screens but I had never seen one and I didn't really know how it worked, after a while of trying they came to help me.
Yöpyi 3 yötä joulukuussa 2023
Nikky vastasi 4.4.2024
Dear Selena,Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that you enjoyed your stay with us. Our team works hard to ensure that each guest has a memorable experience, and it is truly rewarding to know that we met your expectations. Your kind words are greatly appreciated, and we look forward to welcoming you back in the future. If there is anything else we can do to make your next stay even more enjoyable, please do not hesitate to let us know.

8/10 Hyvä

Gareth, Burnham on Crouch

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Comfortable and convenient We had to "crash" here as there was a major and complete "outage" affecting all trains from Liverpool Street. Well done to Expedia and Point A Hotels for providing a reasonable and comfortable last minute stay.
Yöpyi 1 yön maaliskuussa 2024
Nikky vastasi 4.4.2024
Dear Garet,Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that you enjoyed your stay with us. Our team works hard to ensure that each guest has a memorable experience, and it is truly rewarding to know that we met your expectations. Your kind words are greatly appreciated, and we look forward to welcoming you back in the future. If there is anything else we can do to make your next stay even more enjoyable, please do not hesitate to let us know.

10/10 Loistava

Jason

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great spot close to train
Yöpyi 1 yön maaliskuussa 2024
Nikky vastasi 2.4.2024
Dear Jason,Thank you for your rating. We are delighted to hear that the location is very convenient for you. We look forward to welcoming you back soon.

6/10 OK

Fryderyka

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys
Lage des Hotels ist gut. Zimmer ist sehr klein, aber das ist bekannt wenn man nach London reist. Für einen Städtetrip ausreichend. Frühstück kann nicht bewertet werden, da nicht gebucht. Leider war das Zimmer nicht sauber, es gab dunkle Flecken an den Wänden (man möchte nicht wissen was es war). Der Fußboden war auch nicht sauber. (Flecken und sehr staubig)
Yöpyi 3 yötä maaliskuussa 2024
Nikky vastasi 1.4.2024
Dear Fryderyka,Thank you for taking the time to provide feedback on your recent stay with us. We appreciate your detailed review and are pleased to hear that you found our hotel's location suitable for your trip. We apologize for any inconvenience caused by the condition of your room. Please rest assured that we take cleanliness and maintenance seriously, and we will address the issues you have highlighted to ensure a more comfortable experience for future guests. We will use your feedback constructively to enhance the overall guest experience at our hotel. Once again, thank you for sharing your thoughts with us, and we hope to have the opportunity to welcome you back in the future for an improved stay that meets and exceeds your expectations.

10/10 Loistava

Israel

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
👍
Yöpyi 1 yön maaliskuussa 2024
Nikky vastasi 1.4.2024
Dear Israel,Thank you for your rating. We look forward to welcoming you back soon.

10/10 Loistava

Iona

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very good property, clean and walkable. Will definitely stay at a point a hotel again
Yöpyi 1 yön maaliskuussa 2024
Nikky vastasi 1.4.2024
Dear Iona,Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that you enjoyed your stay with us. Our team works hard to ensure that each guest has a memorable experience, and it is truly rewarding to know that we met your expectations. Your kind words are greatly appreciated, and we look forward to welcoming you back in the future. If there is anything else we can do to make your next stay even more enjoyable, please do not hesitate to let us know. Thank you again for choosing us.

8/10 Hyvä

Dale

Liikematkailija
Hyvää: Palvelut/mukavuudet
Central location, busy reception, dining options walkable.
Yöpyi 3 yötä maaliskuussa 2024
Nikky vastasi 1.4.2024
Dear Dale,Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that you enjoyed your stay with us. Our team works hard to ensure that each guest has a memorable experience, and it is truly rewarding to know that we met your expectations. Your kind words are greatly appreciated, and we look forward to welcoming you back in the future. If there is anything else we can do to make your next stay even more enjoyable, please do not hesitate to let us know. Thank you again for choosing us.

10/10 Loistava

Godfrey Obinna

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff are very friendly and helpful. The property is very clean as well. It might be helpful to includen room service to order meals as well as a wardrobe. Otherwise, it was a good service.
Yöpyi 3 yötä maaliskuussa 2024
Nikky vastasi 11.3.2024
Dear Godfrey Obinna,Thank you for taking the time to share your feedback regarding your recent stay at our hotel.Your kind words regarding our property are truly appreciated, and we are pleased to know that you had a positive experience during your time with us. Our team works diligently to ensure that our guests have a comfortable and memorable stay, and it is rewarding to receive such positive feedback.We hope to have the pleasure of welcoming you back in the future and providing you with another exceptional experience. If there is anything further we can assist you with or if you have any additional feedback to share, please do not hesitate to reach out.

8/10 Hyvä

Dirk

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Für eine kurzen Trip nach London gut geeignet. Nahverkehrsmittel, Gaststätten und Highlights in der Nähe,
Yöpyi 2 yötä maaliskuussa 2024
Nikky vastasi 11.3.2024
Dear Dirk,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We are delighted to hear that you found our location well suited for a short trip to London, with convenient access to local transport, restaurants, and nearby highlights.Your kind words regarding our property are truly appreciated, and we are pleased to know that you had a positive experience during your time with us. Our team works diligently to ensure that our guests have a comfortable and memorable stay, and it is rewarding to receive such positive feedback.We hope to have the pleasure of welcoming you back in the future and providing you with another exceptional experience. If there is anything further we can assist you with or if you have any additional feedback to share, please do not hesitate to reach out.

10/10 Loistava

Russell

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent location for the money
Yöpyi 1 yön joulukuussa 2023

8/10 Hyvä

Thomas Ewald

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä helmikuussa 2024
Nikky vastasi 11.3.2024
Thank you for your rating. We look forward to welcoming you back again soon.

2/10 Hirveä

JJ

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Won’t be back
Yöpyi 1 yön tammikuussa 2024
Nikky vastasi 3.3.2024
Thank you for taking the time to share your feedback following your recent stay with us.We are sorry to hear that your experience did not meet your expectations. Please accept our sincerest apologies for the inconvenience you faced during your stay.We hope to have the opportunity to welcome you back in the future and provide you with an improved stay that reflects the high standards we aim to achieve.If you have any further feedback or if there is anything else we can assist you with, please do not hesitate to contact us directly.

8/10 Hyvä

Anne, Leipzig

Yöpyi 3 yötä helmikuussa 2024
Nikky vastasi 3.3.2024
Dear Anne,Thank you for the rating. We hope to have the opportunity to welcome you back in the future and provide you with an improved stay that reflects the high standards we aim to achieve.

8/10 Hyvä

Danielle

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Night away
Easy to check in and out. In a good area but near back so noise wasn't an issue. Curtains where excellent at keeping the light out. The only issue was the pillows they where small and very uncomfortable neck was sore in the morning. But would stay again if in london
Yöpyi 1 yön helmikuussa 2024
Nikky vastasi 3.3.2024
Dear Danielle,Thank you for sharing your positive feedback following your recent stay at our establishment. We are pleased to hear that you found the check-in and check-out process easy and that you enjoyed the convenient location and peaceful surroundings of our property.We are grateful for your kind comments about the effectiveness of the curtains in your room. However, we apologize for the discomfort caused by the pillows, and we have taken note of your feedback regarding this matter. Your comfort is important to us, and we will look into improving the pillow options for a better night's sleep.Should your travels bring you back to London, we would be delighted to welcome you once again and provide you with an even more enjoyable stay.

10/10 Loistava

Rosendo

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 5 yötä helmikuussa 2024
Nikky vastasi 3.3.2024
Dear Rosendo,Thank you for your rating. We look forward to welcoming back soon again.

8/10 Hyvä

Victoria Jane

Matkusti ryhmän kanssa, Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Lovely room and lots of mod cons. Was quite compact! Great location overall and hotel and room very clean. Only reason for not giving top marks is because the pillows were quite lumpy (we asked for extra which were lumpy too) and there isn’t much privacy when 2 people - you can hear everything in the bathroom
Yöpyi 2 yötä helmikuussa 2024
Nikky vastasi 3.3.2024
Dear Victoria Jane,Thank you for taking the time to share your feedback regarding your recent stay with us. We are thrilled to hear that you found our location convenient and appreciated the cleanliness of our hotel and rooms. Your kind words are truly appreciated.We sincerely apologize for the inconvenience caused by the quality of the pillows and the lack of privacy regarding the soundproofing in the bathroom area. Rest assured, we will address these issues promptly to ensure a more comfortable experience for our guests in the future.Your feedback is invaluable to us as it helps us to continually improve our services and facilities. We hope to have the opportunity to welcome you back and provide you with an even better experience.

6/10 OK

Omo

Yöpyi 1 yön helmikuussa 2024
Nikky vastasi 3.3.2024
Dear Omo,Thank you for the rating. We hope to have the opportunity to welcome you back in the future and provide you with an improved stay that reflects the high standards we aim to achieve.

8/10 Hyvä

Leeroy

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Huonoa: Majoituspaikan kunto ja tilat
93 Ft East
Hotel great value, however bathroom door didn’t close.
Yöpyi 1 yön helmikuussa 2024
Nikky vastasi 25.2.2024
Dear Leeroy, Thank you for choosing to stay with us and for sharing your lovely review! We apologise for any inconvenience this may have caused with the bathroom door usage. Our team works tirelessly to ensure each guest feels at home and cared for, and it's heartening to see those efforts recognized. Bookmark us for next time – we can't wait to treat you right once more.

6/10 OK

Rick

Yöpyi 3 yötä helmikuussa 2024
Nikky vastasi 1.4.2024
Dear Rick,Thank you for your rating. We look forward to welcoming you back soon with an improved level of service.

10/10 Loistava

Sue

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location to explore this part of London. Good value for money, lovely room, quiet.
Yöpyi 1 yön helmikuussa 2024
Nikky vastasi 25.2.2024
Dear Sue, Thank you for choosing to stay with us and for sharing your lovely review! Our team works tirelessly to ensure each guest feels at home and cared for, and it's heartening to see those efforts recognized. Bookmark us for next time – we can't wait to treat you right once more.

4/10 Huono

Tarkistettu asiakas

Matkusti ryhmän kanssa
Hyvää: Siisteys ja huoneen mukavuus
Huonoa: Henkilökunta ja palvelu
Room was not ready at check in. Space is extremely tight in the room (barely had anywhere to leave my carryon size suitcase that wouldn't be a tripping hazard). Most annoyingly, there was a beeping sound coming from outside that I could hear all night long. The walls are definitely thin and do not block out noise (from outside or between rooms).
Yöpyi 3 yötä helmikuussa 2024
Nikky vastasi 18.2.2024
Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the inconvenience you experienced during your time at our hotel. Your comments are invaluable to us as they help us identify areas for improvement and ensure a better experience for all our guests.We regret to hear that the room was not ready upon your check-in and that you found the space to be tight, making it challenging to accommodate your suitcase comfortably. Furthermore, we apologize for the disruptive noise that impacted your stay. Please know that we take all guest feedback seriously, and we will address the issues you raised with our team to prevent similar occurrences in the future.We strive to provide a peaceful and comfortable environment for all our guests, and we are disappointed that we fell short of your expectations on this occasion. Your feedback will be used constructively to enhance our services and facilities so that we can offer a more enjoyable experience to our valued guests.Thank you once again for sharing your thoughts with us. We hope to welcome you back in the future and provide you with a more seamless and enjoyable stay.

8/10 Hyvä

Susan

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön helmikuussa 2024
Nikky vastasi 15.2.2024
Dear Susan,Thank you for your positive rating. We look forward to welcoming you soon again.