2/10 Hirveä
Vanessa
Liikematkailija
15.12.2025
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
To start off, I REALLY tried to think positive, despite being told by friends not to check in here because it was ghetto. If you are looking for class this isn't it!!!!!!!!
-Diapers left by the door of the rooms
-it smells the moment you walk in
- Carved tagging in the elevator
- toilet bow was scratched and had a brown stain
-floors were dirty in the elevator
-it smelled like cigarettes and sour in the elevator
-there was teens just laughing at the guest
-halls smelled.
- the room had a smell but not as strong as the other areas mentioned. I sprayed body spray to help as I just couldn't take it anymore.
The pictures shared on the web were elegant. However, in person it's a complete 360. I was disappointed. I was supposed to have guest over but I was too embarrassed and simply didn't!
After coming back from a party and only being in the room for an hour I was so disappointed and decided to check out early....
UPDATE: 12/15/2025 12:37 pm
I called and spoke to the Front Desk Manager Viviana Koneserenisi. She handled this so poorly. She was clueless to the reports I shared about the smell. Do their staff not take reviews seriously? I highlighted the smell of the hotel is being documented in the reviews and the tagging carved in the elevator. Apparently it was news to her. The worst part of speaking to Viviana is that she placed me on hold for 20 minutes as she walked back to her desk. Before the 20 minutes I was already placed on hold for 11 minutes. I was asked to wait longer.
Vanessa
Yöpyi 1 yön joulukuussa 2025