I was disappointed with the unexpected fees. They charged for parking and added an extra $15 per person, even though I booked a room with double beds. There was also a $200 upfront deposit—not a huge issue, but definitely unexpected.
The staff was okay, though not particularly friendly or social. Also, the lobby was locked, so all interactions had to be done through a window, which felt a bit impersonal.
On the positive side, the room itself was nice and the beds were very comfortable. However, one serious concern: the bathtub was extremely slippery. My 5-year-old slipped while taking a shower and hit his head and elbow on the rim of the tub. That was really upsetting and could have been prevented with better safety measures.