Dear Timo, Thank you very much for your kind feedback. It means a lot to know that our hotel exceeded your expectations and was just what you were looking for! We look forward to welcoming you back for another memorable experience. Best wishes, The Management.

Chère Sylvie,Nous apprécions énormément le temps que vous avez consacré à partager votre appréciation sur votre récent séjour au sein de notre hôtel Barceló Imagine. Nous nous efforçons de dépasser les attentes de nos clients et vos commentaires nous aideront dans cette démarche.Nous regrettons sincèrement que l'offre des boissons gratuites n'ait pas été communiquée lors de votre visite. Nous sommes désolés que les solutions fournies pendant le séjour n'aient pas été satisfaisantes. Nous veillerons à ce que notre communication soit améliorée à l'avenir pour garantir que tous nos hôtes profitent pleinement de leur expérience.Nous sommes ravis de lire que la propreté de la chambre, l'état de l'hôtel, le service et les équipements de la chambre ont été à la hauteur de vos attentes. Vos appréciations positives sont une source d'encouragement pour notre équipe qui s'efforce de fournir un service de qualité.Au plaisir de vous revoir bientôt pour une nouvelle expérience parmi nous. Bien à vous,Belén PunzónGuest Experience

Dear Guest,Thank you for taking the time to review your stay.We're pleased that you had a pleasant stay with us and appreciated our high standards.We look forward to welcoming you back on a future occasion.Best wishes,Belén PunzónGuest Experience

안녕하세요,저희 호텔에 소중한 리뷰를 남겨주셔서 감사합니다.저희 호텔의 청결함, 상태 및 서비스에 대해 높은 만족을 표현해 주셔서 기쁩니다. 고객님께서 편안한 숙박을 경험하신 것 같아 저희 팀도 깊은 보람을 느낍니다.소중한 의견 감사합니다. 부디 저희 호텔에서 머무시는 동안 마드리드에서 편안한 여행 되셨길 바랍니다.다음에 기회가 된다면 다시 한 번 뵐 수 있기를 기대하겠습니다. 감사합니다.Belén PunzónGuest Experience

Dear Therese,Thank you for your positive feedback.We are pleased to hear that you found our proximity to the train station convenient for your travel needs. It is also gratifying to know that the cleanliness of our rooms and the overall condition of Barceló Imagine met your expectations, as we strive to maintain the highest standards of service.We regret to hear that our service did not fully meet your satisfaction. Our team is committed to providing exceptional service and we are sorry that the solutions provided during the stay were not satisfactory. We value your feedback as it helps us to improve our guest experience.We look forward to welcoming you back on a future occasion.Best regards,Belén PunzónGuest Experience

Dear Sachin,Thank you for your review.We are sorry that the solutions provided during the stay were not satisfactory. Our team strives to fulfill every promise and provide the highest level of service, and it concerns us to hear that this was not your experience.We would like to know how we can improve. If you wish, you can send us your comments to the following email: imagine.gem2@barcelo.com.We're pleased to know that you found the cleanliness of the room and our hotel's condition to your liking. The positive remarks about our room amenities are equally appreciated, as we aim to offer comfortable and well-equipped accommodations for our guests.We hope to welcome you again in the future. Best regards,Belén PunzónGuest Experience

Dear Paul, Thank you very much for your kind feedback.We are thrilled to hear that the stylish design of our accommodations met your expectations and that you enjoyed the excellent breakfast offerings. It is particularly rewarding to know that our staff made a wonderful impression with their attentive service.Your commendation is a testament to the dedication of our team at Barceló Imagine in providing a memorable experience for our guests.We look forward to welcoming you back for another memorable experience.Best wishes,Belén PunzónGuest Experience

Cher Alexandre,Tout d'abord nous tenons à vous remercier pour votre commentaire élogieux publié suite à votre récent séjour auprès de notre Barceló Imagine.Nous sommes ravis de lire que notre hôtel a répondu à toutes vos attentes et que vous ayez particulièrement apprécié la qualité du service que vous avez reçu chez nous.Nous transmettons votre compliment à notre équipe.Encore merci d'avoir choisi notre hôtel pour vos vacances et nous espérons vous accueillir à nouveau et d'avoir l'opportunité d’excéder vos attentes lors d'une prochaine occasion.Cordialement,Belén PunzónGuest Experience

Dear David, Thank you very much for your kind feedback.We are delighted to hear that our staff's helpfulness and friendliness contributed to your positive experience. It is also gratifying to know that the cleanliness of our hotel met your expectations and that our location was convenient for your travel needs. Furthermore, it is wonderful to hear that the amenities provided in your room contributed to the comfort of your stay.At Barceló Imagine, we strive to create a memorable and enjoyable experience for all our guests, and we are thrilled that we were able to achieve this for you. We hope to continue being your hotel of choice when your travels bring you to Madrid.We look forward to welcoming you back for another memorable experience.Best wishes,Equipo Barceló Imagine

Dear Wilfredo,Thank you for taking the time to write your reviews.We are happy that you enjoyed the spaciousness of the room as well as the different atmospheres of the hotel.Consider the possibility and visit us again. We will be delighted!Cheers and thank you again.Belén PunzónGuest Experience

Dear Robert, Thank you very much for your kind feedback.It thrills us to know that our staff's commitment to service excellence resonated with you and that the cleanliness and condition of our hotel met your expectations. We continuously strive to provide top-notch facilities and a comfortable ambiance for our guests.Best Regards,Guest Experience departmentEquipo Barceló Imagine

Dear Joseph, Thank you very much for your kind feedback.Your description of our spacious, comfortable, and clean rooms brings us immense joy, and we are thrilled that the quietness provided you with a restful experience right next to the bustling city hub. It is delightful to learn that the unique music-themed decor of Barceló Imagine added a charming note to your stay.Our culinary team will be pleased to know that our breakfast, including the made-to-order omelets and the variety of gluten-free breads, hit all the right notes with you. Additionally, we are glad that the range of amenities, such as the free sauna, the musical instruments, and the record player service, struck a chord with you, even though you did not have the chance to experience them all. As for the value of your stay, your affirmation that it was worth every centavo is the highest compliment we could receive. The entire team at Barceló Imagine is dedicated to creating memorable experiences, and your glowing review affirms our commitment to excellence.We look forward to welcoming you back for another memorable experience.Best wishes,Equipo Barceló Imagine

Dear Jose, Thank you very much for your kind feedback.It is music to our ears to learn that our unique musical theme struck a chord with you and contributed to the high note of your visit. We're also delighted that you found our rooms to be of impeccable standard, reflecting our commitment to comfort and style. Moreover, it's wonderful to know that our staff's friendliness played a key role in making your stay enjoyable. We believe that a friendly atmosphere is crucial in orchestrating a memorable guest experience. Thank you for considering Barceló Imagine for your future travels; we look forward to your next visit.We look forward to welcoming you back for another memorable experience.Best wishes,Equipo Barceló Imagine

Dear Sergio, Thank you very much for your kind feedback.It brings us immense pleasure to learn that the comfort of our beds and the friendliness of our staff contributed to a memorable experience at our hotel. We are committed to providing excellent service, and we are thrilled to have met your expectations.We take great pride in our dedicated team, who strive to ensure all our guests feel well taken care of throughout their visit. Your appreciation is a wonderful testament to their efforts.Thank you for choosing Barceló Imagine, and we hope to have the pleasure of welcoming you back in the near future.We look forward to welcoming you back for another memorable experience.Best wishes,Equipo Barceló Imagine

Estimado Alvaro,En primer lugar, nos gustaría agradecerle que escogiera nuestro hotel Barceló Imagine para su visita a Madrid y por recomendarnos a la comunidad viajera, esto es, sin lugar a dudas, la mejor recompensa para todos nosotros.Nos complace enormemente que haya encontrado nuestras habitaciones impecables y que la condición de nuestro hotel haya cumplido con sus expectativas. Que haya valorado tan positivamente el servicio recibido y las comodidades de la habitación nos llena de satisfacción y nos impulsa a seguir mejorando. Es para nosotros un honor saber que su estancia ha sido excelente y que Barceló Imagine ha sido el escenario ideal para su viaje en familia. Su reconocimiento es la mejor recompensa para el esfuerzo diario de nuestro equipo.Una vez más le agradecemos su amable opinión de nuestro hotel y esperamos poder servirle de nuevo en el futuro.Equipo Barceló Imagine

Apreciada Ana,En primer lugar, nos gustaría agradecerle que escogiera nuestro hotel Barceló Imagine para su visita a Madrid y por recomendarnos a la comunidad viajera, esto es, sin lugar a dudas, la mejor recompensa para todos nosotros.Nos complace enormemente que los detalles del hotel hayan sido de su agrado y que la proximidad a la estación de tren haya contribuido a una experiencia conveniente durante su estancia.Es un honor recibir comentarios tan positivos sobre la limpieza de nuestras habitaciones y el estado del hotel, así como el servicio que nuestro equipo se esfuerza por brindar día tras día. En Barceló Imagine, nos comprometemos a ofrecer instalaciones y atención de la más alta calidad para garantizar la satisfacción de nuestros huéspedes.Ha sido un placer para nosotros recibirla y esperamos poder servirle de nuevo en el futuro.Equipo Barceló Imagine

Dear Jennifer,Thank you for your positive feedback.A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us.We look forward to welcoming you back on a future occasion.Best regards,Barceló Imagine Team

Dear Francisco, Thank you very much for your kind feedback.We are delighted to hear that you found our property perfect for your stay and that the spacious, well-equipped rooms met your expectations. Our team strives to provide excellent service, and it is gratifying to know that their efforts have resonated with you. Moreover, we are pleased that our proximity to Chamartín train and metro stations contributed positively to your experience, allowing for convenient travel during your time in Madrid. Thank you once again for your kind words.We look forward to welcoming you back for another memorable experience.Best wishes,Barceló Imagine Team

Sehr geehrte Clelia,wir bedanken uns herzlich für Ihre Bewertung.Wir bedauern, dass der Lärm der Baustelle am Morgen Ihren Komfort beeinträchtigt hat. Wir sind stets bemüht, unseren Gästen den bestmöglichen Aufenthalt zu gewährleisten und nehmen Ihr Feedback ernst. Es freut uns sehr zu hören, dass Sie die Sauberkeit der Zimmer, den Zustand des Hotels, den Service und die Zimmerausstattung mit vollster Zufriedenheit bewertet haben. Ihr Lob ist eine wunderbare Bestätigung für das Team, das sich leidenschaftlich dafür einsetzt, dass unsere Gäste ein unvergessliches Erlebnis haben.Wir hoffen, dass wir Sie bald wieder bei uns begrüßen dürfen. Mit freundlichen Grüßen, Equipo Barceló Imagine

Dear Janet,Thank you for your positive feedback.It's wonderful to hear that our efforts to maintain clean rooms have been recognized and that our breakfast buffet impressed you. We're also glad that the spaciousness of the rooms added to the comfort of your stay, and our staff's dedication to service shone through during your visit.We strive to provide an exceptional experience for our guests, and it's feedback like yours that reaffirms our commitment to excellence.We look forward to welcoming you back on a future occasion.Best regards,Equipo Barceló Imagine

Dear Masahiko, Thank you very much for your kind feedback.We're delighted to hear that the hotel's unique rock'n roll theme resonated with you and that you found our accommodations to be spotlessly clean. It's also wonderful to know that our breakfast selection, with its variety of breads, was to your satisfaction.Your kind words about choosing our hotel again are the highest compliment we can receive, and we're truly grateful for your positive feedback.We look forward to welcoming you back for another memorable experience.Best wishes,Equipo Barceló Imagine

Beste Veronika,Hartelijk bedankt voor uw fijne review.We zijn verheugd te horen dat u het unieke sfeer van ons hotel waardeert en dat u tevreden bent over de netheid van de kamer, de staat van het hotel, de service en de kamerfaciliteiten. Het doet ons goed te weten dat onze inspanningen om een hoogwaardige ervaring te bieden, worden erkend. Onze avant-gardistische stijl en themakamers zijn inderdaad ontworpen om een bijzondere ervaring te bieden, en we zijn blij dat dit bijdraagt aan het plezier van uw verblijf. Daarnaast streven we altijd naar uitmuntendheid in service en comfort, zoals blijkt uit de voorzieningen die we bieden, van ons state-of-the-art fitnesscentrum tot onze gevarieerde kamerselectie.Tot weerziens.Equipo Barceló Imagine

Dear Shihhan,Thank you for taking the time to review your stay.We're delighted to hear that our convenient location near the train station and airport enhanced your travel plans and allowed you to maximize your time in Madrid. It's wonderful that our multilingual staff made you feel welcomed and that the in-room amenities provided a comfortable and homelike experience during your two-week journey. Your commendations on the room cleanliness, hotel condition, service, and room amenities are truly appreciated and underscore our commitment to delivering an exceptional stay for every guest.We look forward to welcoming you back on a future occasion.Best wishes,Equipo Barceló Imagine

Apreciado Alfonso,Muchas gracias por tomarse un tiempo para valorar nuestro hotel. Su opinión es muy importante para nosotros y estamos encantados de saber que disfrutó de su estancia.Nos complace enormemente que haya valorado tan positivamente la limpieza de nuestras habitaciones, el estado del hotel, la calidad de nuestro servicio y las comodidades de las habitaciones. Es un honor saber que hemos cumplido con nuestras promesas de ofrecerle una estancia excepcional. Su satisfacción es nuestra mayor recompensa y nos anima a seguir manteniendo nuestros altos estándares.Le enviamos un saludo muy cordial y le esperamos en su próxima visita.Equipo Barceló Imagine

Cher Nuno,En premier lieu nous souhaitons vous remercier pour avoir choisi notre établissement pour votre visite à Madrid et pour votre recommandation auprès de la communauté de voyageurs.Nous sommes ravis de lire que notre hôtel a répondu à toutes vos attentes et que vous ayez particulièrement apprécié la qualité du service que vous avez reçu chez nous.Nous transmettons votre compliment à notre équipe.Cordialement,Equipo Barceló Imagine

Estimada Sra. Ana Paula,Nos gustaría expresar nuestro agradecimiento por los comentarios que ha realizado sobre su reciente visita, puesto que nos ayudan a entender como nuestros huéspedes disfrutan de su estancia con nosotros.Nos complace enormemente saber que ha disfrutado de nuestro hotel y del servicio proporcionado. Es gratificante que la proximidad a la estación de metro y tren haya sido conveniente para sus desplazamientos, facilitando así una experiencia de viaje más agradable.Nos enorgullece que la limpieza de la habitación, la condición del hotel, nuestras amenidades y el servicio hayan cumplido con sus expectativas. Trabajamos con dedicación para ofrecer instalaciones de vanguardia y un servicio impecable que aseguren una estancia inolvidable.Ojalá pronto podamos nuevamente ofrecerle nuestros mejores servicios y atenciones. Un afectuoso saludo.Equipo Barceló Imagine

Estimado Mario.Nos alegra enormemente leer que ha disfrutado de su estancia y que valora positivamente la limpieza, la condición de nuestras instalaciones, el servicio y el confort de su habitación. Es nuestro mayor deseo que nuestros huéspedes vivan una experiencia inolvidable, y comentarios como el suyo nos confirman que vamos por buen camino.Apreciamos que haya resaltado la calidad del servicio y nos complace saber que piensa en repetir su visita; eso significa que nuestro esfuerzo por ofrecer estancias memorables es reconocido.Le enviamos un saludo muy cordial. Atentamente.Equipo Barceló Imagine

Dear Nery,Thank you for your positive feedback.We are thrilled to hear that you had a good stay with us.We look forward to welcoming you back on a future occasion. :)Best regards,Equipo Barceló Imagine

Dear Bernhard, Thank you very much for your kind feedback.It's a delight to hear that you had another great stay and appreciated the cleanliness of our rooms, the overall condition of the hotel, the service provided by our team, and the amenities offered. We take great pride in maintaining a high standard across all aspects of our hotel to ensure our guests have an enjoyable and comfortable stay. Your kind words affirm the efforts of our dedicated staff.We look forward to welcoming you back for another memorable experience. :)Best wishes,Equipo Barceló Imagine

Dear Guest,Thank you for taking the time to review your stay. :)We are pleased that you appreciated the high standards and quality service which we strive to uphold.The entire team look forward to welcoming you back for a future visit.Kind regards,Equipo Barceló Imagine

Dear Adeline,Thank you for your positive feedback.We are overjoyed to hear that our musical amenities hit the right note for you, and that our location proved to be perfect for a music lover like yourself. It's fantastic to know that the cleanliness of our rooms, the condition of our hotel, the quality of service, and the room amenities all met your expectations to the fullest.Your positive feedback is a testament to our team's dedication to providing a unique and enjoyable experience for our guests.We look forward to welcoming you back on a future occasion.Best regards,Equipo Barceló Imagine

Estimado Alfonso, Nos gustaría aprovechar la oportunidad que su reseña nos brinda para darle las gracias por su feedback.Es con gran satisfacción que le agradecemos por su reseña en la cual destaca nuestro excelente servicio e instalaciones, ideales para un merecido descanso.Esperamos tener el placer de recibirle nuevamente en su próxima visita,Un cordial saludo, La Dirección Equipo Barceló Imagine.

Dear Jazmeira, Thank you for your positive feedback.We are thrilled to hear that the cleanliness of your room was impeccable and the size met your expectations. Our team is also glad that the breakfast was outstanding and that you found our bar staff to be friendly and attentive. It is especially rewarding to know that our reception team was helpful and well-trained, consistently providing excellent service.We appreciate your feedback as it serves as encouragement for us to continue striving for excellence in hospitality.We look forward to welcoming you back on a future occasion.Best regards,The Management Team. Barceló Imagine.

Dear Andrea,Thank you for your positive feedback.A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us.We look forward to welcoming you back on a future occasion.Best regards,The Management Team.Barceló Imagine.

Dear Ivonne, We appreciate that you took the time to share your experience with us.We are sorry that the solutions provided during the stay were not satisfactory. It is indeed our policy to adjust the availability of certain amenities such as the Sky Lounge and pool according to seasonality and local climate norms for guests' safety and maintenance reasons. We appreciate your understanding that these decisions are made with the well-being of our guests in mind, and we continually review our policies to enhance our guests' experiences. We are thrilled to hear that you found our hotel beautiful and our customer service to be of a high standard. Your compliments on the hotel's cleanliness, condition, room comfort, and the attention to detail in our decor are truly appreciated.We look forward to the pleasure of welcoming you back on future occasions.Best regards,The Management Team. Barceló imagine.

Apreciado Armando,Siempre nos resulta agradable saber que nuestros huéspedes han regresado a sus casas con grandes recuerdos de sus vacaciones y estamos muy agradecidos por el tiempo y el esfuerzo que ha dedicado en compartir su experiencia personal en el hotel Barceló Imagine, con nosotros y con todos los lectores.Nos complace enormemente saber que la atención recibida por nuestro personal y en especial la de recepción cumplió con sus expectativas y fue de su agrado.Agradecemos su reconocimiento a la limpieza de la habitación, la condición del hotel, el servicio brindado y las amenidades de la habitación. Es un placer para nosotros ofrecer un servicio que resalte y contribuya a una experiencia positiva durante su estancia.Le enviamos un saludo muy cordial y le esperamos en su próxima visita.La Dirección Barceló Imagine