Rannalla, maksullisia cabañoita, aurinkotuoleja, rantapyyhkeitä

Arvostelut: Nautilus Sonesta Miami Beach

4.5 out of 5
Nautilus Sonesta Miami Beach
1825 Collins Avenue, Miami Beach, FL

Arvostelut

8,2

Erittäin hyvä

Arvosana 10 - Loistava. 114 kautta 232 arvostelua" "
Arvosana 8 - Hyvä. 58 kautta 232 arvostelua" "
Arvosana 6 - OK. 31 kautta 232 arvostelua" "
Arvosana 4 - Huono. 19 kautta 232 arvostelua" "
Arvosana 2 - Hirveä. 10 kautta 232 arvostelua" "

8,6/10

Siisteys

8,6/10

Henkilökunta ja palvelu

8,4/10

Palvelut/mukavuudet

8,2/10

Majoituspaikan kunto ja tilat

8,2/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Eddie

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä toukokuussa 2024
Customer Service vastasi 26.5.2024
Thank you for the fantastic rating, Eddie!We strive to make all of our guests feel welcome and relaxed during their time at Nautilus Sonesta Miami Beach! We can't wait to see you again soon.

10/10 Loistava

Christian

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Está en la zona con más vida de Miami, cerca de varios comercios y servicios.
Yöpyi 3 yötä toukokuussa 2024
Customer Service vastasi 24.5.2024
Christian, gracias por resaltar la vibrante ubicación de Nautilus Sonesta Miami Beach. Nos alegra saber que apreció la proximidad a tiendas y servicios. ¡Esperamos darle la bienvenida pronto!

8/10 Hyvä

Taylor

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä toukokuussa 2024
Customer Service vastasi 23.5.2024
Taylor, thank you for choosing Nautilus Sonesta Miami Beach. We're pleased to see you had a positive experience. Looking forward to welcoming you back soon!

6/10 OK

Sandra

Yöpyi 1 yön toukokuussa 2024
Customer Service vastasi 22.5.2024
Sandra, thank you for sharing your feedback. Your thoughts are important to us, and we continuously strive to improve our guest experience. We hope to have the opportunity to serve you again in the future.

10/10 Loistava

Valerie

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Easy check in. Staff was friendly. Pool and facilities are clean and well managed.
Yöpyi 1 yön toukokuussa 2024
Customer Service vastasi 20.5.2024
Valerie, thank you for your wonderful feedback! The team at Nautilus Sonesta Miami Beach is delighted to hear that you found the check-in process seamless and our colleagues welcoming. We're glad you enjoyed our clean and well-maintained pool and facilities. We're looking forward to welcoming you back soon!

10/10 Loistava

Gina

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We really enjoyed staying here even though it was just one night. We got off a cruise and were able to use the amenities early before our check-in. Staff was very friendly. Good food for lunch and nice lounge chairs for pool and beach. Perfect amount of sun and shade options. Beach came with two chairs and you can purchase an umbrella for a lower price being a guest. There was a welcome seltzer upon arrival. Enjoyed the vintage atmosphere. Would come back.
Yöpyi 1 yön toukokuussa 2024
Customer Service vastasi 19.5.2024
Gina, thank you for the glowing review! Nautilus Sonesta Miami Beach is thrilled to hear you enjoyed your stay, even if it was just for one night. The team is delighted to know you found the amenities, food, and atmosphere to your liking. We appreciate your kind words and look forward to welcoming you back soon!

10/10 Loistava

Sarah

Yöpyi 4 yötä toukokuussa 2024
Customer Service vastasi 14.5.2024
Sarah, it's wonderful to know that your stay at Nautilus Sonesta Miami Beach met your expectations. We are delighted that you chose us for your Miami vacation and we hope to welcome you back in the future for another fantastic experience.

8/10 Hyvä

Jose Manuel

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
Customer Service vastasi 13.5.2024
Jose Manuel, thank you for your high score on Expedia. It's wonderful to see the Nautilus Sonesta Miami Beach met your expectations in various aspects. We're ecstatic to have you as a guest and we hope to welcome you back in the near future, ensuring an even more satisfying experience.

10/10 Loistava

Sophie

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä huhtikuussa 2024
Customer Service vastasi 11.5.2024
Sophie, it's wonderful to see you had such a memorable experience at Nautilus Sonesta Miami Beach. We are delighted that our beautiful location and dedicated team left a positive impression. We appreciate your kind review and can't wait to welcome you back on your next visit to Miami Beach.

10/10 Loistava

Michael

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great experience!
Yöpyi 1 yön toukokuussa 2024
Customer Service vastasi 8.5.2024
Michael, we're thrilled to hear you had a great experience at Nautilus Sonesta Miami Beach! Our team is dedicated to ensuring our guests have a memorable stay. It's wonderful to read that you enjoyed yours. We hope to welcome you back in the future.

10/10 Loistava

Natalja

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Amazing customer service! We got the room upgraded and early check in. Staff is friendly, honest and caring. I left my sun glasses by the pool and pool attendant returned it to us immediately! Great experience! We will stay again and recommend it to everyone!
Yöpyi 2 yötä toukokuussa 2024
Customer Service vastasi 7.5.2024
Natalja, thank you for your stellar review! We're thrilled to know that your stay at Nautilus Sonesta Miami Beach was enhanced by our top-notch customer service and our attentive team. It's wonderful to hear that our prompt response in returning your sunglasses added to your positive experience. We appreciate your recommendations and can't wait to welcome you back for another exceptional stay.

8/10 Hyvä

Andrew

Yöpyi 4 yötä toukokuussa 2024

8/10 Hyvä

Ryan

Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Yöpyi 3 yötä huhtikuussa 2024
Customer Service vastasi 25.5.2024
Thank you for the great rating, Ryan!It's wonderful we could provide a pleasant experience for you. We care about the happiness of our guests so we look forward to hosting you again soon at Nautilus Sonesta Miami Beach. We'd like to share an even better experience with you soon.

6/10 OK

Daniel

Hyvää: Siisteys ja henkilökunta ja palvelu
I enjoyed the property and the staff was really nice. A gentleman at the desk gave me a great dinner recommendation. Unfortunately the property on both sides are under construction.. pretty loud…
Customer Service vastasi 3.5.2024
Daniel, it's wonderful to hear that you had a pleasing experience with our hotel and found our team members to be accommodating. We regret any inconvenience the construction in neighboring properties might have caused you. While it's outside our control, we understand how it can impact the tranquility of your stay. We hope to welcome you back under quieter circumstances in future.

10/10 Loistava

Brendan

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä huhtikuussa 2024
Customer Service vastasi 6.5.2024
Thanks for the outstanding rating, Brendan!We're delighted your time at Nautilus Sonesta Miami Beach was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

10/10 Loistava

Brian G

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Perfect/ great/ 5 star all
Yöpyi 5 yötä huhtikuussa 2024
Customer Service vastasi 29.4.2024
Brian, thank you for your terrific feedback about your stay at Nautilus Sonesta Miami Beach. It's heartening to hear you had an outstanding experience. We strive to provide that perfect, top-notch service to all our guests. Looking forward to welcoming you back on your next visit to Miami Beach.

6/10 OK

ilhan

Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 29.4.2024
Thank you for taking the time to submit this feedback, Ilhan.We are very pleased to hear that you found your stay to be agreeable. We regret to hear your time was less than perfect. We will share your feedback with our team moving forward. We look forward to hosting you again so that we can share a better stay with you.

10/10 Loistava

Srdjan

Yöpyi 4 yötä huhtikuussa 2024
Customer Service vastasi 16.5.2024
Srdjan, thank you for your fantastic rating! The team at Nautilus Sonesta Miami Beach is thrilled you enjoyed your visit. We hope to welcome you back soon!

10/10 Loistava

Gregory

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Love this place!!!!
Yöpyi 1 yön helmikuussa 2024
Customer Service vastasi 26.4.2024
Gregory, it truly warms our hearts to know you enjoyed your stay at Nautilus Sonesta Miami Beach! Your kind words and enthusiasm are appreciated. We look forward to welcoming you back on your next visit.

8/10 Hyvä

Parthena

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Isaiah and His Team at The beach towel and chair services was excellent
Yöpyi 5 yötä huhtikuussa 2024
Customer Service vastasi 24.4.2024
Parthena, it's wonderful to hear about your positive experience at Nautilus Sonesta Miami Beach. We're grateful for your acknowledgment of Isaiah and his team's exemplary beachfront services. We always strive to provide an enjoyable stay for our guests. Looking forward to serving you again on your next visit.

10/10 Loistava

Nikki

Hyvää: Siisteys
Yöpyi 2 yötä huhtikuussa 2024
Customer Service vastasi 23.4.2024
Nikki, it's heartening to know you had a pleasant stay at Nautilus Sonesta Miami Beach. Our team values your feedback and we'd be delighted to welcome you back on your next visit to Miami Beach.

4/10 Huono

Jason

Matkusti kumppanin kanssa
Huonoa: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Cesar at front desk was rude while Vanda was exceptional and accommodating. Rooms were not that clean. Stains on couches and sheets. Elevator was broken, we never were able to go down an elevator, and most times we walked up the stairs. Probably 3-4 times we luckily caught the elevator up during our 4 night stay. No ventilation system in small bathroom. Best part of the resort was its location.
Yöpyi 4 yötä huhtikuussa 2024
Customer Service vastasi 22.4.2024
Jason, it's regrettable to hear that certain aspects of your stay didn't meet expectations. We appreciate your commendation of Vanda's exceptional service, as the team takes pride in providing welcoming and accommodating experiences. We're sorry for any inconvenience with room cleanliness and our elevator, your feedback will certainly guide our continuous improvement efforts. We understand the importance of a well-ventilated bathroom too. On a positive note, we're pleased you appreciated our prime location. We hope to have another chance to serve you better in the future.

10/10 Loistava

Chelsea

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great beach and pool service. Family friendly. Great location. Staff was very friendly (specifically Isaac and Briana)
Yöpyi 4 yötä huhtikuussa 2024
Customer Service vastasi 19.4.2024
Chelsea, it's wonderful to hear about your positive experience at Nautilus Sonesta Miami Beach. Our team members strive to provide excellent service and genuine hospitality. We're thrilled Isaac and Briana made a positive impact during your stay. We truly value your kind words about our beach and pool, family-friendliness, and prime location. We look forward to welcoming you and your family back in the future.

10/10 Loistava

Steven

Yöpyi 4 yötä maaliskuussa 2024
Customer Service vastasi 8.5.2024
Steven, it's fantastic to know you had a splendid experience at Nautilus Sonesta Miami Beach. We cannot wait to welcome you back for another enjoyable stay in the future. Your rating is greatly appreciated.

10/10 Loistava

Etosha

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everyone was friendly, close to the beach, restaurant was amazing.
Yöpyi 4 yötä huhtikuussa 2024
Customer Service vastasi 16.4.2024
Etosha, we're thrilled to hear that you enjoyed your stay at the Nautilus Sonesta Miami Beach. It's great to learn that our team members' friendliness, proximity to the beach, and the restaurant positively influenced your experience. We look forward to welcoming you back for another superb visit soon.

10/10 Loistava

Alexandre

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I loved the service at the beach, pool and room service
Yöpyi 3 yötä huhtikuussa 2024
Customer Service vastasi 16.4.2024
Alexandre, it's delightful to know you cherished your experience at Nautilus Sonesta Miami Beach. We're glad to hear that our dedicated team members at the beach, pool, and room service helped enhance your stay. Your accolades mean the world to us, and we hope to welcome you back in the future for another top-notch experience.

8/10 Hyvä

reuyling

Yöpyi 3 yötä maaliskuussa 2024
Customer Service vastasi 5.5.2024
Thanks for the great rating, Reuyling!We are always working very hard to provide the best experiences for all of our guests. It's great to see that you enjoyed yourself! We hope you plan on visiting Nautilus Sonesta Miami Beach soon, we'd love to have you back!

8/10 Hyvä

Yonathan

It was fair
Yöpyi 2 yötä huhtikuussa 2024
Customer Service vastasi 15.4.2024
Yonathan, thank you for sharing your experience at Nautilus Sonesta Miami Beach. We're pleased you found your stay satisfactory and look forward to the opportunity to exceed your expectations in the future.

10/10 Loistava

Omid

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Location
Yöpyi 4 yötä maaliskuussa 2024
Customer Service vastasi 13.4.2024
Omid, it's wonderful to hear that you appreciated the location of Nautilus Sonesta Miami Beach. Thank you for choosing our hotel for your stay, and we look forward to seeing you on your next visit.

2/10 Hirveä

PETER

Yöpyi 3 yötä huhtikuussa 2024
Customer Service vastasi 29.4.2024
We appreciate your feedback, Peter.Your experience is not on par with the level of service we're accustomed to sharing with our guests. We do hope for the chance to share a more positive experience with you soon.

8/10 Hyvä

Lee

Matkusti perheen kanssa, Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The room was a good size and comfortable, but it needs floor rugs because the floor gets cold and slippery. The pool is very nice and had plenty of seating in or out of shade.
Yöpyi 4 yötä huhtikuussa 2024
Customer Service vastasi 6.4.2024
Lee, it's fantastic to hear that you found your room at Nautilus Sonesta Miami Beach to be spacious and comfortable. We appreciate your feedback regarding the floor conditions, and will certainly take it under consideration. It's delightful to learn that you enjoyed our pool and the abundance of seating options. We hope to have the pleasure of welcoming you back in the future.

10/10 Loistava

Dina

Yöpyi 4 yötä huhtikuussa 2024
Customer Service vastasi 26.4.2024
Dina, it's wonderful to see you had such a delightful stay at the Nautilus Sonesta Miami Beach! We truly treasure your five-star feedback and we're hoping to welcome you back for another fantastic visit in the near future.

8/10 Hyvä

Lisa

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Great location but a lot of construction on either side so blasting music by the pool to drown it out. Nice staff, lovely lobby area and bar.
Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 4.4.2024
Lisa, we appreciate your positive feedback about the Nautilus Sonesta Miami Beach. We're thrilled to hear you enjoyed our prime location, and the welcoming vibe in our lobby and bar. We understand the surrounding construction might have influenced the peacefulness around the pool area and we are hopeful for your understanding. Your kind words about our team members bring joy to us. We hope to welcome you back once again in future.

8/10 Hyvä

Stephanie, Colorado Springs

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Property was nice but we could hear people next to us (a gentleman snore all night) and the water pressure was changing drastically as you shower. The rooms were clean and the waterfront rooms were nice. View of sunset of the ocean and city skyline are spectacular at the roof terrace.
Yöpyi 2 yötä maaliskuussa 2024
Customer Service vastasi 31.3.2024
Stephanie, it's wonderful to hear that you found the Nautilus Sonesta Miami Beach pleasing and appreciated the cleanliness of our rooms. We are glad that our waterfront rooms and the breathtaking views of the sunset and city skyline from our roof terrace added value to your stay. We regret to know about the issues you mentioned regarding sound-proofing and consistency in water pressure. We appreciate this feedback as it helps us identify areas for improvement. We hope to have you back to provide an even better experience next time.

8/10 Hyvä

Johnny

Matkusti perheen kanssa
The property was ok. For the price I expected it for it to be more clean.
Yöpyi 3 yötä maaliskuussa 2024
Customer Service vastasi 30.3.2024
Johnny, it's valuable to hear your feedback. We strive to provide a satisfy experience for our guests at Nautilus Sonesta Miami Beach. If there were cleanliness aspects that could have been improved during your stay, we certainly take note so we can better meet future guest expectations. We hope you will choose to stay with us again, so we can demonstrate our commitment to your comfort and satisfaction.

10/10 Loistava

Angie

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Excellent stay with easy access to the beach and room for 6!
Yöpyi 1 yön maaliskuussa 2024
Customer Service vastasi 31.3.2024
Angie, it's wonderful to hear that your stay at Nautilus Sonesta Miami Beach exceeded expectations! We're thrilled you appreciated the effortless beach access and spacious accommodations. We can't wait to welcome your group back for another stay in the future.

10/10 Loistava

Marta

Yöpyi 1 yön maaliskuussa 2024
Customer Service vastasi 15.4.2024
Marta, it's delightful to hear that you had an outstanding experience at Nautilus Sonesta Miami Beach. We truly appreciate your top rating on Expedia and look forward to welcoming you back in the near future for another splendid visit.

4/10 Huono

Jie

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Loud drilling noise from early in the morning. And oh boy, was my neighbor loud at night (Rated R). Need better noise insulating walls.
Yöpyi 4 yötä maaliskuussa 2024
Customer Service vastasi 25.3.2024
Jie, we're genuinely sorry to hear that noise disturbances affected your stay. We understand the importance of a quiet environment and we share your concerns about sound isolation. Rest assured, these comments have been passed along to the relevant team. We hope to have another chance to offer you a more enjoyable experience.

8/10 Hyvä

Panagiota

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 2 yötä maaliskuussa 2024
Customer Service vastasi 13.4.2024
Thank you for the 4/5 rating, Panagiota!We are excited to see that you had an enjoyable experience at Nautilus Sonesta Miami Beach. We're so glad that you felt comfortably accommodated during your visit. We'd love to host you again for an even more enjoyable stay!

8/10 Hyvä

Twyla

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 7 yötä maaliskuussa 2024
Ignacio Daponte - Hotel Manager vastasi 23.3.2024
Thank you for your rating, we hope to welcome you back soon!

10/10 Loistava

Anthony

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 5 yötä maaliskuussa 2024
Customer Service vastasi 8.4.2024
Anthony, it's great to see your perfect rating! Your support means a lot to us at Nautilus Sonesta Miami Beach. We're looking forward to welcoming you back the next time you're in the area.

8/10 Hyvä

Luis

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
The property is fine for both a business or pleasure stay
Yöpyi 3 yötä maaliskuussa 2024
Customer Service vastasi 17.3.2024
Luis, it's delightful to hear that you find the Nautilus Sonesta Miami Beach to be a suitable choice for multiple types of visits, whether they be business-related or for leisure. We hope to have the pleasure of hosting you again in the future.

8/10 Hyvä

tiffany

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä maaliskuussa 2024
Customer Service vastasi 17.3.2024
We appreciate you sharing this positive rating, Tiffany!The comfort of our guests is important to us so we can't wait to see you back again at Nautilus Sonesta Miami Beach. We want to share an even more enjoyable experience with you next time.

6/10 OK

israel

Liikematkailija
Hyvää: Siisteys
The hotel is old style. The most view is with windows not with a curtain wall I ordered room service they serve it without forks as a fast food box.
Yöpyi 1 yön maaliskuussa 2024
Customer Service vastasi 14.3.2024
Israel, thank you for your feedback regarding your recent experience. It's evident that some aspects did not meet your expectations. Our establishment indeed features a classic design, contrasted by modern amenities. We understand the matter regarding the windows and will take this into consideration for any future updates. Concerning room service, we typically strive for more catered presentation and will work to improve upon this detail. Your feedback aids us in enhancing the guest experience. We hope to welcome you once again in the future.

10/10 Loistava

Brian

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Our third stay at Nautilus was fantastic as usual! The staff is always very friendly and welcoming— special shout out to Shawn (pool crew, I believe that was his name) for going above and beyond. The only real problem we had was with all the construction work going on around the property, something that they have no control over.
Yöpyi 4 yötä maaliskuussa 2024
Customer Service vastasi 13.3.2024
Brian, it's wonderful to hear you enjoyed another delightful stay at Nautilus Sonesta Miami Beach! We're thrilled to know our warm and inviting team members, particularly by the pool, elevated your stay. While factors outside our property sometimes pose challenges, we strive to ensure your overall experience remains enjoyable. We appreciate your understanding. Looking forward to your fourth visit with us!

10/10 Loistava

Elizabeth

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
10/10 staff was amazing and I had the best time. Hotel was beautiful and quiet yet near everything
Yöpyi 4 yötä joulukuussa 2023
Customer Service vastasi 12.3.2024
Elizabeth, it's great to know you had such a wonderful time at Nautilus Sonesta Miami Beach. We are pleased that our team members made your visit incredible and you found the location to be convenient as well as serene. Thank you for taking the time to share your delightful experience. We look forward to welcoming you back in the future.

10/10 Loistava

Kayla

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
Customer Service vastasi 31.3.2024
Kayla, we're thrilled to know you gave Nautilus Sonesta Miami Beach a perfect rating! We take great pleasure in ensuring our guests have a positive experience. We hope you'll choose to stay with us again in the future.

10/10 Loistava

Tom

Matkusti perheen kanssa, Matkusti pienten lasten kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location, amazing pool, good food, and right on the beach. Staff was friendly and helpful. Views were not great from our room facing a blank wall to the south, but we didn't spend much time there.
Yöpyi 4 yötä maaliskuussa 2024
Customer Service vastasi 15.3.2024
Tom, it's wonderful to hear that you enjoyed the prime location, pristine pool, and delicious cuisine at Nautilus Sonesta Miami Beach. We're thrilled that our team members were friendly and able to assist you. We acknowledge that the view from your room might not have lived up to expectations, and we'll bear your feedback in mind for the future. Your satisfaction is important to us, and we can't wait to welcome you back for another enjoyable stay.

10/10 Loistava

Marci

Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Yöpyi 4 yötä helmikuussa 2024
Customer Service vastasi 31.3.2024
Thank you for taking the time to leave this wonderful rating, Marci! We hope to see you again soon at Nautilus Sonesta Miami Beach so we can share yet another amazing experience!

4/10 Huono

Justine

Matkusti ryhmän kanssa
Hyvää: Palvelut/mukavuudet
Huonoa: Siisteys ja henkilökunta ja palvelu
I had higher expectations! Room was dirty.
Yöpyi 3 yötä maaliskuussa 2024
Customer Service vastasi 11.3.2024
Justine, we're truly regretful that you encountered issues with the cleanliness of your room during your stay. Maintaining a clean and comfortable environment is of utmost importance to us and we will certainly review your feedback with our housekeeping team members. Should you decide to give us another chance, we'll strive to exceed your expectations.