Sisäuima-allas, aurinkotuoleja

Arvostelut: Starhotels Grand Milan

4 out of 5
Starhotels Grand Milan
Via Varese 23, Saronno, VA

Arvostelut

9,0

Upea

Arvosana 10 - Loistava. 606 kautta 1003 arvostelua" "
Arvosana 8 - Hyvä. 315 kautta 1003 arvostelua" "
Arvosana 6 - OK. 43 kautta 1003 arvostelua" "
Arvosana 4 - Huono. 24 kautta 1003 arvostelua" "
Arvosana 2 - Hirveä. 15 kautta 1003 arvostelua" "

9,4/10

Siisteys

9,0/10

Henkilökunta ja palvelu

9,0/10

Palvelut/mukavuudet

9,0/10

Majoituspaikan kunto ja tilat

8,6/10

Ympäristöystävällisyys

Arvostelut

6/10 OK

Anna

Yöpyi 1 yön syyskuussa 2022
Maria Luisa Pagani - General Manager vastasi 18.10.2022
Gentilissima Sig. Anna,Desideriamo ringraziarla per la sua review, che abbiamo condiviso con tutto lo staff.IL nostro obbiettivo è la soddisfazione dell'ospite!Nell'attesa di conoscerla personalmente, le inviamo i nostri più cordiali Saluti. Maria Luisa Pagani

10/10 Loistava

pertti

Yöpyi 1 yön kesäkuussa 2022

10/10 Loistava

Miika

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön huhtikuussa 2022
Staff GrandMilan vastasi 8.4.2022
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Luisa Maria Pagani - General Manager

8/10 Hyvä

Tarkistettu asiakas

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön marraskuussa 2021
STARHOTELS GRANDMILAN vastasi 25.11.2021
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Luisa Maria Pagani - General Manager

10/10 Loistava

Outi

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Hyvä perhehotelli
Hyvä hotelli, ja lähistöllä kivoja ravintoloita. Milanoon on junamatka, joten kaupunkibongaajalle tämä on hieman vaivalloinen vaihtoehto.
Yöpyi 1 yön lokakuussa 2021
SATRHOTELS GRANDMILAN vastasi 25.11.2021
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Luisa Maria Pagani - General Manager

8/10 Hyvä

Tommy

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä heinäkuussa 2020
Luisa Maria Pagani - General Manager vastasi 27.7.2020
Dear Tommy, thank you so much for the great review shared about our Starhotels Grand Milan! Best regards Luisa Maria Pagani - General Manager

10/10 Loistava

Tarkistettu asiakas

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Iso, siisti, rauhallinen huone, mukavat kylpylätilat yhdeksännessä kerroksessa. Ystävällinen henkilökunta. Monipuolisella aamiaisella riitti valinnanvaraa. Hotelli on melko kaukana keskustasta, mutta juna-asemalle käveli alle viidessä minuutissa ja juna keskustaan maksoi 3 euroa. Matkaan meni noin 20 min. Voisin tulla uudelleen :)
Yöpyi 3 yötä helmikuussa 2020
Luisa Maria Pagani - General Manager vastasi 11.2.2020
Dear Guest, Thank you for the great review of our Starhotels Grand Milan! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

8/10 Hyvä

Suvi

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä huhtikuussa 2019
Luisa Maria Pagani - General Manager vastasi 9.4.2019
Dear Suvi, thank you for the good score given to our Starhotels Grand Milan. Best regards.

8/10 Hyvä

Nina

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Hyvä hotelli autoilevalle Italian järvien lähellä
Perhehuone (sviitti) oli Hotels.comin kuvissa erilainen kuin todellisuudessa. Huoneessa oli kokolattiamatto vaikka oletin olevan laminaattilattia. Neljän hengen huoneessa oli ainoastaan kaksi lasia ja yksi tervetuloa-suklaa! Uima-allas oli lasten mieleen, samoin suomalainen sauna (uimalakki pakollinen lisämaksusta). Hotellin ulkoinen olemus aula-tiloineen oli luksuksen oloinen; huone yksinkertainen siihen nähden. Juna-asema lyhyen kävelymatkan päässä, josta pääsee helposti Milanon keskustaan. Suosittelen ja menisin uudestaan.
Yöpyi 3 yötä lokakuussa 2018
Luisa Maria Pagani - General Manager vastasi 8.11.2018
Dear Mrs. Nina, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

8/10 Hyvä

Adenike

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very close to the train station
Yöpyi 4 yötä toukokuussa 2024
The management vastasi 27.5.2024
Dear Adenike, We are absolutely delighted you have chosen our property for your stay in Saronno and the fact that you enjoyed our position! We do hope to host you very soon again! The Management

8/10 Hyvä

Carmelo Roberto

Matkusti ryhmän kanssa, Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Tutto bene struttura pulita
Yöpyi 2 yötä huhtikuussa 2024
Luisa Maria Pagani - General Manager vastasi 1.5.2024
Gentile Signor Carmelo Roberto,Desideriamo esprimere la nostra più sincera gratitudine per aver condiviso la sua esperienza presso il Starhotels Grand Milan. È un vero piacere per noi sapere che il suo soggiorno è stato all'altezza delle sue aspettative e che abbia trovato la nostra struttura pulita.La pulizia e l'ordine sono elementi fondamentali per garantire il comfort e il benessere dei nostri ospiti, e siamo felici che abbiate notato e apprezzato il nostro impegno costante per mantenere gli standard più elevati in questo senso.I nostri collaboratori lavorano instancabilmente ogni giorno per assicurare che ogni dettaglio sia curato al massimo, e i suoi gentili commenti sono una testimonianza del loro impegno e della loro dedizione.Siamo lieti che la sua esperienza con noi sia stata positiva e che abbia potuto godere appieno del suo soggiorno. Speriamo sinceramente di poterla accogliere nuovamente al Starhotels Grand Milan per creare nuovi e piacevoli ricordi.Cordiali saluti,

10/10 Loistava

Eric

Yöpyi 4 yötä huhtikuussa 2024
the management vastasi 12.5.2024
Dear Eric,it's a pleasure to read your kind words, we really appreciate your positive review and the fact that you enjoyed your experience with us We look forward to welcoming you back at your earliest convenience. Best regards,The Management

6/10 OK

Frederik

Matkusti ryhmän kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I dont speek englisch
Yöpyi 1 yön huhtikuussa 2024
Luisa Maria Pagani - General Manager vastasi 1.5.2024
Cher Monsieur Frederik,Nous vous remercions sincèrement d'avoir partagé vos impressions sur votre séjour au Starhotels Grand Milan. Vos commentaires sont précieux pour nous, car ils nous permettent de mieux comprendre les besoins et les attentes de nos clients.Nous sommes désolés d'apprendre que votre expérience n'a pas été à la hauteur de vos attentes. Si vous le souhaitez, nous vous encourageons à nous fournir plus de détails sur les aspects spécifiques de votre séjour avec lesquels vous n'avez pas été satisfait. Vos commentaires nous aideront à identifier les domaines dans lesquels nous pouvons nous améliorer afin d'offrir une expérience plus agréable à nos clients à l'avenir.Nous tenons à vous assurer que nous prenons vos commentaires très au sérieux et que nous ferons tout notre possible pour rectifier les points faibles que vous avez mentionnés.Nous espérons avoir l'opportunité de vous accueillir à nouveau au Starhotels Grand Milan et de vous offrir une expérience qui répondra pleinement à vos attentes.Cordialement,

10/10 Loistava

Lorenza

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Luisa Maria Pagani - General Manager vastasi 11.4.2024
Gentile Lorenza, Grazie per la sua bella recensione inerente al nostro Starhotels Grand Milan!Risulta sempre un piacere vedere una buona valutazione, cerchiamo sempre di fornire un servizio di eccellenza ai nostri ospiti, come nel suo caso!Le ricordiamo di sentirsi libera di condividere anche le sue impressioni, in quanto possiamo usarle per imparare dove possiamo migliorare!Non vediamo l'ora di riaccoglierla al più presto per farle vivere un'altra esperienza memorabile!

10/10 Loistava

Stephen James

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent hotel. Clean, modern and the suites are very generous in size. Short walk to the train station which offers a 20 minute direct journey into Milan.
Yöpyi 7 yötä maaliskuussa 2024
Luisa Maria Pagani - General Manager vastasi 11.4.2024
Dear Stephen,Thank you for taking the time to share your experience at the Starhotels Grand Milan. We are thrilled to hear that you had an excellent stay with us and that you found our hotel to be clean, modern, and spacious.We are delighted that you appreciated the convenience of our location, being just a short walk away from the train station, providing easy access to Milan in just 20 minutes.Your kind words serve as great encouragement for our team as we strive to provide exceptional service and accommodations to all our guests.We look forward to welcoming you back to the Starhotels Grand Milan for another wonderful stay in the future.Warm regards,

10/10 Loistava

ANDREA

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very nice hotel with swimming pool and fitness center, the rooms are spacious and silent, nice breakfast
Yöpyi 1 yön maaliskuussa 2024
Luisa Maria Pagani - General Manager vastasi 28.3.2024
Dear Andrea,Thank you for your beautiful review for our Starhotels Grand Milan,We are glad to see such a good valutation like yours, we always try to make our guests happier and leave a good memory, We appreciate so much your kind words regarding the areas of the hotel, especially the wellness area which is fully equipped to all the guests' needs to offer the best service ever,We really look forward to welcome you back again at your earliest convenience!Best regards,

10/10 Loistava

BENOIT

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
spacieux et calme
Yöpyi 1 yön maaliskuussa 2024
Luisa Maria Pagani - General Manager vastasi 28.3.2024
Cher Benoit,Nous vous remercions pour votre commentaire sur notre Starhotels Grand Milan,Nous sommes heureux de voir une si bonne appréciation comme la vôtre,Nous essayons toujours de rendre nos clients plus heureux et de leur laisser un bon souvenir,Si vous voulez n'hésitez pas à nous écrire vos impressions,Nous sommes toujours ouverts à comprendre nos faiblesses et à nous améliorer pour essayer d'offrir le meilleur service possible,Nous sommes vraiment impatients de vous accueillir à nouveau à votre meilleure convenance!Meilleures salutations

10/10 Loistava

Nadia, Pasadena

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Ramesh was very helpful! We arrived before check-in time and we only waited a little while before our room was ready and he answered all our questions and didn’t make us feel bad because we spoke little Italian. You have to remember customer service isn’t the same as it is in the US so you have to be reasonable but they did an excellent job.
Yöpyi 2 yötä maaliskuussa 2024
Luisa Maria Pagani - General Manager vastasi 28.3.2024
Dear Nadia,Thank you so much for your kind review for our Starhotels Grand Milan,Your words regarding our staff are much than appreciated, all the members of our staff are fully trained to deliver the best guest experience to all our important guests,We really look forward to welcome you at your earliest covenience,Best regards,

10/10 Loistava

Jayanthi, Bradenton

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It's within walking distance from the Saronno train station. The restaurants in the hotel are great but it's also close to local restaurants.
Yöpyi 1 yön maaliskuussa 2024
Luisa Maria Pagani - General Manager vastasi 14.3.2024
Dear Jayanthi,Thank you so much for your beautiful review for our Starhotels Grand Milan,We are glad that you enjoyed so much our hotel.This is our main goal let our guests satisfied of their stay so they can have a good memory of us,Your review will absolutely be shared through all our staff, as we can keep going and improving to deliver always the best hotel service, that every guest needs,We really look forward to meet you again at your earliest convenience,Best regards

6/10 OK

Nadja

Matkusti ryhmän kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Hat stark nachgelassen Frühstücks buffet sehr mager an der Auswahl.
Yöpyi 5 yötä joulukuussa 2023
Luisa Maria Pagani - General Manager vastasi 25.2.2024
Sehr freundlich Nadja,Vielen Dank für Ihre Bewertung für unser Starhotels Grand Milan,Es tut uns sehr leid, dass Sie in Ihrer Bewertung eine Enttäuschung über das Essen, insbesondere beim Frühstück, feststellen. Wir arbeiten hart daran, unseren Gästen das bestmögliche Erlebnis zu bieten, aber offensichtlich ist es dieses Mal nicht so gut gelaufen. Sicherlich ist dies ein Punkt, an dem wir uns verbessern können, und Ihr Kommentar wird an alle unsere Mitarbeiter weitergegeben, damit wir allen unseren Kunden in jeder Hinsicht einen ausgezeichneten Service bieten können,Wenn Sie uns die Chance geben, Ihr Vertrauen zurückzugewinnen, garantiere ich Ihnen, dass wir unser Bestes tun werden, um Ihnen die Qualität und den Service zu bieten, den so viele unserer Gäste bereits schätzen.Mit freundlichen Grüßen,

10/10 Loistava

Flavio

Yöpyi 1 yön helmikuussa 2024
Luisa Maria Pagani - General Manager vastasi 25.2.2024
Gentile Flavio, Grazie per la sua bella recensione inerente al nostro Starhotels Grand Milan!Risulta sempre un piacere vedere una buona valutazione, cerchiamo sempre di fornire un servizio di eccellenza ai nostri ospiti, come nel suo caso! Le ricordiamo di sentirsi libero di condividere anche le sue impressioni, in quanto possiamo usarle per imparare dove possiamo migliorare! Non vediamo l'ora di riaccoglierla al più presto per farle vivere un'altra esperienza memorabile!

10/10 Loistava

Xinyun

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä helmikuussa 2024
Luisa Maria Pagani - General Manager vastasi 25.2.2024
Dear Xinyun,Thank you for your beautiful review for our Starhotels Grand Milan,We are glad to see such a good valutation like yours, we always try to make our guests happier and leave a good memory, If you want feel free to write your impressions to us, we are always open to understand our weakness and improve to try to offer the best service ever,We really look forward to welcome you back again at your earliest convenience!Best regards

10/10 Loistava

Tarkistettu asiakas

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
The place to stay in Saronno!
Excellent hotel. Have stayed there many times on business over the last 7 years and it's always been great. Fairly priced and near to all.
Yöpyi 2 yötä helmikuussa 2024
Luisa Maria Pagani - General Manager vastasi 25.2.2024
Dear Guest,Thank you so much for your beautiful review for our Starhotels Grand Milan,We are glad that you enjoyed so much our hotel, especially since you stayed here many many times,This is our main goal let our guests satisfied of their stay so they can have a good memory of us,Your review will absolutely be shared through all our staff, as we can keep going and improving to deliver always the best hotel service, that every guest needs,We really look forward to meet you again at your earliest convenience,Best regards

10/10 Loistava

ANDREA

Yöpyi 1 yön helmikuussa 2024
Luisa Maria Pagani - General Manager vastasi 28.3.2024
Gentile Andrea, Grazie per la sua bella recensione inerente al nostro Starhotels Grand Milan!Risulta sempre un piacere vedere una buona valutazione, cerchiamo sempre di fornire un servizio di eccellenza ai nostri ospiti, come nel suo caso! Le ricordiamo di sentirsi libero di condividere anche le sue impressioni, in quanto possiamo usarle per imparare dove possiamo migliorare! Non vediamo l'ora di riaccoglierla al più presto per farle vivere un'altra esperienza memorabile!

10/10 Loistava

Carolyne

Yöpyi 1 yön helmikuussa 2024
Luisa Maria Pagani - General Manager vastasi 13.2.2024
Dear Carolyne,Thank you for your beautiful review for our Starhotels Grand Milan,We are glad to see such a good valutation like yours, we always try to make our guests happier and leave a good memory, If you want feel free to write your impressions to us, we are always open to understand our weakness and improve to try to offer the best service ever,We really look forward to welcome you back again at your earliest convenience!Best regards,

8/10 Hyvä

DAVID

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Good airport stopover hotel.
Very comfortable stay. Good location just 5 minutes walk from Saronno station and 20 minutes on the train from MXP T1.
Yöpyi 2 yötä helmikuussa 2024
Luisa Maria Pagani - General Manager vastasi 13.2.2024
Dear David,Thank you so much for your review regarding our Starhotels Grand Milan,We are pleased that you enjoyed so much it and its location, really comfortable with the near train station that can lead you to the airport as you mentioned,We really look forward to welcome you at your earliest convenience,Best regards,

10/10 Loistava

Hyun-mook

Yöpyi 5 yötä tammikuussa 2024
Luisa Maria Pagani - General Manager vastasi 6.2.2024
Dear Hyun,Thank you for your beautiful review for our Starhotels Grand Milan,We are glad to see such a good valutation like yours, we always try to make our guests happier and leave a good memory, If you want feel free to write your impressions to us, we are always open to understand our weakness and improve to try to offer the best service ever,We really look forward to welcome you back again at your earliest convenience!Best regards

10/10 Loistava

Hyun Jun

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
호텔 전반적으로 아주 깨끗합니다. 직원들도 친절하고, 편의시설도 전체적으로 마음에 듭니다.
Yöpyi 4 yötä tammikuussa 2024
Luisa Maria Pagani - General Manager vastasi 6.2.2024
Dear Hyun,Thank you for your beautiful review for our Starhotels Grand Milan,We are glad to see such a good valutation like yours, we always try to make our guests happier and leave a good memory, If you want feel free to write your impressions to us, we are always open to understand our weakness and improve to try to offer the best service ever,We really look forward to welcome you back again at your earliest convenience!Best regards

10/10 Loistava

Ching Chen

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä tammikuussa 2024
Luisa Maria Pagani - General Manager vastasi 29.1.2024
Dear Ching,Thank you for your beautiful review for our Starhotels Grand Milan,We are glad to see such a good valutation like yours, we always try to make our guests happier and leave a good memory, If you want feel free to write your impressions to us, we are always open to understand our weakness and improve to try to offer the best service ever,We really look forward to welcome you back again at your earliest convenience!Best regards,

10/10 Loistava

Karen

Yöpyi 1 yön tammikuussa 2024
Luisa Maria Pagani - General Manager vastasi 6.2.2024
Dear Karen,Thank you for your beautiful review for our Starhotels Grand Milan,We are glad to see such a good valutation like yours, we always try to make our guests happier and leave a good memory, If you want feel free to write your impressions to us, we are always open to understand our weakness and improve to try to offer the best service ever,We really look forward to welcome you back again at your earliest convenience!Best regards

10/10 Loistava

Stefania

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
La struttura è nuova, le camere sono silenziose e dotate di tutti i comfort. Noi abbiamo alloggiato tre notti. L'unica pecca era il divano letto in quanto come materasso era stato ribaltato il cuscino dello schienale che risultava troppo scomodo. Mi sono lamentata in reception ed problema è stato comunque risolto in breve tempo: hanno aggiunto due topper. La colazione è ben fornita, su richiesta è possibile avere cioccolata calda e cappuccino. La piscina ha un angolo relax con idtomassaggi. I miei figli si sono divertiti parecchio, per me l'acqua era un po' fredda... In complesso siamo stati bene.
Yöpyi 3 yötä tammikuussa 2024
Luisa Maria Pagani - General Manager vastasi 12.1.2024
Gentile Stefania,Grazie per il suo feedback sul nostro Starhotels Grand Milan.Siamo molto felici di leggere che abbia apprezzato molto le nostre camere e tutti i reparti connessi, dalla colazione all'area wellness.La nostra mission è quella di rendere soddisfatti i nostri ospiti e leggere che siamo riusciti in ciò ci rende molto orgogliosi.Ci dispiace che non abbia trovato il divano letto confortevole, ma possiamo assicurarle che qualora ci fosse un'altra occasione, faremo del nostro meglio per farla sentire come a casa sua!Cordialmente,

4/10 Huono

Tarkistettu asiakas

Matkusti perheen kanssa
Huonoa: Huoneen mukavuus
not all facilities are available, fully chared
fitness was closed, but the hotel refuse to give any compansation
Yöpyi 1 yön tammikuussa 2024
Luisa Maria Pagani - General Manager vastasi 14.1.2024
Dear Guest,Thank you for your feedback for our Starhotels Grand Milan,We are so sorry to read that you were disappointed regarding the fitness that was closed. It seems strange because recently we have never close the fitness except during night, that is close every night,We really look forward to welcome you back to prove all the quality that we offer every day to all our guests!Best regards,

10/10 Loistava

androulla

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Καθαρό ξενοδοχείο με ανέσεις κοντά στον σταθμό του τρένου με τα πόδια 3' ! Οταν παω Μιλάνο πάντα είναι η προτίμηση μου δεν κοιτάζω καθόλου για άλλο ξενοδοχείο! Το μόνο που θα ήθελα να αλλάξει είναι το μενού στο εστιατόριο , πολύ μικρό, ακριβό και καθόλου ωραίο! Ευτυχώς εξω απο το ξενοδοχείο υπάρχει ωραια πιτσαρία και ενα εστιατόριο με υπέροχο μενού
Yöpyi 6 yötä joulukuussa 2023
Luisa Maria Pagani - General Manager vastasi 12.1.2024
Dear Androulla,Thank you for your review for our Starhotels Grand Milan,We are glad to read to read that you and also your kids have enjoyed our hotel and that it is your first choice when you come to the beautiful city of Milan!We are so sorry that you didn't find the same excellence in dinner menù, but for sure this is a really important point to us to understand where we can do better to give you the best possible experience ever,We really look forward to welcome you back again at your convenience,Best Regards,

10/10 Loistava

Arben

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön tammikuussa 2024
Luisa Maria Pagani - General Manager vastasi 10.1.2024
Dear Arbien,Thank you for your beautiful review for our Starhotels Grand Milan,We are glad to see such a good valutation like yours, we always try to make our guests happier and leave a good memory, If you want feel free to write your impressions to us, we are always open to understand our weakness and improve to try to offer the best service ever,We really look forward to welcome you back again at your earliest convenience!Best regards,

10/10 Loistava

stephane

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä tammikuussa 2024
Luisa Maria Pagani - General Manager vastasi 10.1.2024
Dear Stephane,Thank you for your beautiful review for our Starhotels Grand Milan,We are glad to see such a good valutation like yours, we always try to make our guests happier and leave a good memory, If you want feel free to write your impressions to us, we are always open to understand our weakness and improve to try to offer the best service ever,We really look forward to welcome you back again at your earliest convenience!Best regards,

10/10 Loistava

Andra Elena

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Torniamo sempre volentieri in questo albergo quando veniamo a Saronno. Lo consiglio vivamente
Yöpyi 1 yön joulukuussa 2023
Luisa Maria Pagani - General Manager vastasi 12.1.2024
Gentilissima Elena,Grazie per la sua recensione per il nostro Starhotels Grand Milan,Siamo lieti di essere la sua prima scelta per i suoi viaggi quando venite nella città di Saronno, cerchiamo sempre di poter garantire a nostri ospiti di sentirsi come a casa, e leggere ciò non ci può rendere che orgogliosi!Ci auguriamo tanto di poterla ospitare nuovamente quanto prima,I più cordiali saluti,

10/10 Loistava

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Parkplätze mit Elektro-Ladestationen wären gut. (z.B. in der Tiefgarage)
Yöpyi 1 yön joulukuussa 2023
General manager vastasi 3.1.2024
Dear Guest, We are absolutely delighted you have chosen our property for your stay in Milan! We do hope to host you very soon again! The Management

8/10 Hyvä

Mauro

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön joulukuussa 2023
Luisa Maria Pagani - General Manager vastasi 12.12.2023
Gentile Mauro, Grazie per la sua bella recensione inerente al nostro Starhotels Grand Milan!Per noi è sempre un piacere vedere una buona valutazione, cerchiamo sempre di fornire un servizio di eccellenza ai nostri ospiti, come nel suo caso! Le ricordiamo di sentirsi libero di condividere anche le sue impressioni, in quanto possiamo usarle per imparare dove possiamo migliorare! Non vediamo l'ora di riaccoglierla al più presto per farle vivere un'altra bella esperienza!

10/10 Loistava

Didier

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Super séjour Hôtel propre et vraiment beau
Yöpyi 2 yötä joulukuussa 2023
Luisa Maria Pagani - General Manager vastasi 12.12.2023
Cher Didier,Nous vous remercions pour vos commentaires positifs. Nous sommes ravis de lire que vous avez eu une expérience satisfaisante avec notre hébergement et que vous avez apprécié notre hôtel.Nous apprécions vraiment votre approbation et serions plus qu'heureux de vous accueillir à nouveau à l'avenir. Nous vous prions d'agréer, Madame, Monsieur, l'expression de nos salutations distinguées,

8/10 Hyvä

Jennifer

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
This hotel was a great place to stay, they have free and paid parking, a beautiful pool that our kiddo greatly enjoyed, a restaurant, and several conveniences nearby. The bed was really stiff/hard and the staff were hit and miss but overally it worked well for us.
Yöpyi 1 yön marraskuussa 2023
Luisa Maria Pagani - General Manager vastasi 12.12.2023
Dear Jennifer,Thank you for your review for our Starhotels Grand Milan,We are glad to read to read that you and also your kids have enjoyed our hotel and some departments from the restaurant to the conveniences nearby.We are so sorry that you didn't find the same excellence in our staff and the beds, but for sure this is a really important point to us to understand where we can do better to give you the best possible experience ever,We really look forward to welcome you back again at your convenience,Best Regards,

10/10 Loistava

Shakeel

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Fantastico
Yöpyi 1 yön marraskuussa 2023
Luisa Maria Pagani - General Manager vastasi 28.11.2023
Dear Shakeel,Thank you for your nice review for our Starhotels Grand Milan,It's really nice to see a good valutation, we always try to deliver an excellence service to our guest, as in your case!We remind you to just feel free to also share your impressions as we can use it to learn where we can improve!We truly look forward to welcome you back again at your earliest convenience as you can enjoy with us another memorable experience!Best regards,

10/10 Loistava

SHANG YU

Yöpyi 1 yön marraskuussa 2023
Luisa Maria Pagani - General Manager vastasi 22.12.2023
Dear Lucia, Thank you for your nice review regarding our Starhotels Grand Milan!It is always a pleasure for us to see a good review, as we always try to provide excellent service to our guests, as in your case! Please feel free to share your impressions as well, as we can use them to learn where we can improve! We look forward to welcoming you back as soon as possible for another memorable experience!Kind regards,

10/10 Loistava

Hans

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Le petit dejeuner et service est excellent
Yöpyi 2 yötä marraskuussa 2023
General manager vastasi 27.11.2023
Dear Hans,Thank you for your positive feedback. We're delighted to read that you had a satisfying experience with our accommodation and that you enjoyed our breakfast.We truly appreciate your endorsement and would be more than happy to welcome you back in the future. Best Regards,The Management

8/10 Hyvä

Ioram

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä marraskuussa 2023
General manager vastasi 24.11.2023
Dear Mr Ioram, We are absolutely delighted you have chosen our property for your stay in Milan! We do hope to host you very soon again! the Management

10/10 Loistava

ANGELO

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
esperienza positiva
Yöpyi 1 yön marraskuussa 2023
General manager vastasi 20.11.2023
Gentile Angelo,La ringraziamo per il tempo dedicato alla Sua recensione. Siamo felici di leggere che abbia deciso di valutare con un buon punteggio il nostro hotel e che il suo soggiorno sia trascorso al meglio.Ci auguriamo di poterla accogliere nuovamente come nostro gentile Ospite,cordiali salutiLa Direzione

10/10 Loistava

Rania

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
hôtel au top rien a dire chambre propre spacieuse l'accueil au top serviable le bar et coin café trop gentils je le recommande
Yöpyi 3 yötä marraskuussa 2023
Luisa Maria Pagani - General Manager vastasi 21.11.2023
Chère RaniaNous vous remercions pour vos commentaires élogieux sur le Starhotels Grand Milan,Nous sommes ravis de lire que vous avez apprécié chaque détail de votre expérience avec nous : de la restauration à l'accueil en passant par l'espace détente !Notre objectif est de laisser un beau souvenir à chacun de nos clients.Nous nous réjouissons de vous accueillir à nouveau,Nous vous prions d'agréer, Madame, Monsieur, l'expression de nos salutations distinguées,

10/10 Loistava

Sir Srl

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön marraskuussa 2023
Luisa Maria Pagani - General Manager vastasi 16.11.2023
Gentile Andrea, Grazie per la sua bella recensione inerente al nostro Starhotels Grand Milan!Risulta sempre un piacere vedere una buona valutazione, cerchiamo sempre di fornire un servizio di eccellenza ai nostri ospiti, come nel suo caso! Le ricordiamo di sentirsi libero di condividere anche le sue impressioni, in quanto possiamo usarle per imparare dove possiamo migliorare! Non vediamo l'ora di riaccoglierla al più presto per farle vivere un'altra esperienza memorabile!

10/10 Loistava

Duncan

Yöpyi 2 yötä marraskuussa 2023
Luisa Maria Pagani - General Manager vastasi 16.11.2023
Dear Duncan,Thank you for your beautiful review for our Starhotels Grand Milan,We are glad to see such a good valutation like yours, we always try to make our guests happier and leave a good memory, If you want feel free to write your impressions to us, we are always open to understand our weakness and improve to try to offer the best service ever,We really look forward to welcome you back again at your earliest convenience!Best regards,

10/10 Loistava

Ioram

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön marraskuussa 2023
General manager vastasi 14.11.2023
Dear Ioram,thank you for your feedback. We really appreciate your positive review. We are very happy to know that we managed to make your stay in Saronno a memorable one. We look forward to welcoming you back at your earliest convenience. Best regards,The management

10/10 Loistava

Sylvia

Yöpyi 5 yötä lokakuussa 2023
Luisa Maria Pagani - General Manager vastasi 2.11.2023
Dear Sylvia, Thank you for your nice review for our Starhotels Grand Milan,It's really nice to see a good valutation, we always try to deliver an excellence service to our guest, as in your case!We remind you to just feel free to also share your impressions as we can use it to learn where we can improve!We truly look forward to welcome you back again at your earliest convenience as you can enjoy with us another memorable experience!Best regards,