Accor Hotels – Normandy Isle, Miami

"Hotellin henkilökunta oli ihan ystävällistä, erityisesti aamupalan henkilökunta oli ystävällistä. Huone oli tilava ja siisti ja hyvä ilmastointi. Aamupalalla olisi saanut olla jotain tuoretta, mutta muuten ihan ok aamupala. Hotellin hissit jumittivat ja jonoja hisseille oli paljon. Oli mukava, että aulasta sai hakea kahvia ja teetä pitkin päivää. "

"The room wasn't clean, towels were missing, someone's used dusty bra was found in the room, food was spilled on the floor. I asked the room service to clean the room, but the food stains on the floor were not cleaned during the whole stay"

"Erittäin siisti hotelli ja hyvä palvelu! Aamupala myös erittäin hyvä!"

"Todella huono aamiainen, ei ollenkaan kahvia tarjolla. Uima allas pois käytöstä ja jääpalakoneet ei toiminnassa. Huoneissa tunkkainen ilma. "

"Everything was fantastic! We got a really nice room. The service was really good. Thank you Godiva from the reception!"

"getting around in hotel was truly a nightmare: One working elevator, which was also used by the staff. We had to wait almost 15 minutes to get ourselves to the main floor in the morning. Of course there were stairs, but finding those were harder than finding an unicorn. Stairs led straight to the back room of hotels reception through room full of electronics. Room itself was outdated and door was like half an inch too small to the frame. You could hear everything what was happening in corridor. with better maintenance this could be great place to stay, but in current condition I cannot recommend this to anybody "