North Great River Hotellit

”It’s an old hotel but the room was some what updated overall great staff and the most important thing to me was how clean it was. Very clean, quiet and we had a great nights sleep. We will definitely be staying here again.”

”Blanket had a brown stain on it and when we told the desk all they did was take off the blanket so we had to call for a replacement. The shower water was hot for about 5 seconds than ran cold.”

”Staff was friendly and helpful a great place to stay. Great location not far from the main road and shopping areas.”

”The room was very clean and very big. Plenty of towels, pillows and blankets. Staff was very friendly at check-in. The location was very convenient right off the LIE. The area had restaurants, Starbucks, and a Walmart. There was an outdoor patio for grilling and a fire pit. The breakfast in the morning had a good selection -fruit, cereal, baked goods, yogurt and more.”

”Room was very clean”

”Nice hotel. Newly renovated. Good service. It was nice to get a paper with all hotel information while checked in. ”

”During US Open week, they charged us over $400 for a $105 room. Beds have thin blankets, one only. Shower barely worked. No maid service. It is a place to stay near the airport. The staff was very friendly.”

”Great staff and location.”

”Place is a dump but clean. I paid a lot of money because everything else was booked. It is the kind of place you meet a lady of the night. Guys were dinking beer outside at 1AM There was a cop sitting in the parking lot at 7am. To get key had to go into a plexiglass room that says “ only one person allowed at at time for “privacy “” BUT the room was clean, looked clean and smelled clean. Literally every other hotel on Long Island was booked Don’t stay here unless you have to”

”Loose floor tiles in the kitchenette.”

”There was only one clerk at the check in desk to handle a line of customers. The clerk had a very bad attitude towards the customers. The check in process was very confusing and tedious ( I had already prepaid). There was no information on the Hotels amenities. The room did ot even have a house phone, to be able to call the front desk for help. The staff wasnt even helpful when checking out.”

”We reserved (based on pictures) nice looking hotel. Reality was that this is not hotel, it’s motel. Even the reseption admitted that the hotel description is wrong, their establishment is motel. We wanted to cancel the reservation due to totally wrong information. Reseptionist claimed that we should have asked more pictures before reservation. Best Western has forgotten to add motel pictures”

”The property was easy to get to. It was clean and well maintained. The front desk staff was generally inattentive and inexperienced. The maid staff was responsive and efficient. The cafe was understaffed, but what staff there is was hard working an helpful.”

”This is not a 4.5 star rated hotel. The continental breakfast was barely existent - the fruit (bananas only) were black and rotten and there all 3 days, one tray of eggs and bacon. Guests were allowed to eat breakfast in pajamas. Decor was outdated. Rooms were clean although there were several ants in bathroom.”

”Linens and coffee/coffee cups only every other day. Room was cold despite being June and A/C / heat not working. No luggage carts available. Lobby coffee supposed to be up by 7am but it wasn’t.. staff said “we’ll try to get it ready”. Restaurant server rude, food barely edible and expensive.”

”I was very surprised and upset when our room was not cleaned and we had dirty, stinky towels, and garbage”

”Room was clean, updated, super-friendly owner.”

”Everything was perfect”

”We normally stay at another nearby hotel, but the Hyatt offered a competitive price and we were very pleased with the hotel, staff and our room. In the future, I will be booking the Hyatt should room pricing remain competitive”

”Beautiful property!!”