Aula

Arvostelut: Courtyard by Marriott Orlando Airport

3 out of 5
Courtyard by Marriott Orlando Airport
7155 N Frontage Rd, Orlando, FL

Arvostelut

8,6

Loistava

Arvosana 10 - Loistava. 530 kautta 1003 arvostelua" "
Arvosana 8 - Hyvä. 316 kautta 1003 arvostelua" "
Arvosana 6 - OK. 83 kautta 1003 arvostelua" "
Arvosana 4 - Huono. 44 kautta 1003 arvostelua" "
Arvosana 2 - Hirveä. 30 kautta 1003 arvostelua" "

9,0/10

Siisteys

9,0/10

Henkilökunta ja palvelu

8,4/10

Palvelut/mukavuudet

8,6/10

Majoituspaikan kunto ja tilat

8,4/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Ellen

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
They offer free 24 hr shuttle service to and from the airport. Some hotels in the area don’t start until 7:00 AM
Yöpyi 1 yön toukokuussa 2024

6/10 OK

Enoch

Matkusti perheen kanssa, Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu
The room was smaller than what i thought it would be. There was a hornet’s nest on my balcony. I know I missed the cleaning time but they never came to clean my room after. The toilet flushed way too slow. The employees were nice and polite.
Yöpyi 4 yötä toukokuussa 2024
General Manager vastasi 17.5.2024
Dear Enoch, Thank you for taking the time to post your thoughts on your recent visit. We are truly sorry for the specific concerns you encountered with regard to your accommodations. This will be addressed, and we would love another opportunity to make sure your next stay is perfect. We also sincerely apologize for any inconvenience you experienced with our housekeeping service. Your comfort and satisfaction are of the utmost importance to us; therefore, we regret not meeting your expectations. We will share your comments with our team to ensure that such incidents do not occur in the future. On a positive note, we appreciate you mentioning our associates. We value your business and hope you will consider giving us another chance the next time you are in Orlando.Sincerely,Scott DissonGeneral Manager

10/10 Loistava

Perianan, Weymouth

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Best Customer Service. I checked in early before the scheduled check-in time 3PM, and the room was ready at that time and allowed me to check-in. Arranged taxi to go to Epcot and also shuttle to Airport.
Yöpyi 1 yön toukokuussa 2024
General Manager vastasi 14.5.2024
Dear Perianan, Thank you for choosing Courtyard Orlando Airport and for your wonderful comments about our hotel. We are pleased to know that we exceeded all of your expectations and that you loved our excellent hospitality. We are also glad that you were able to check in early and that you enjoyed your stay with us. We are delighted that our staff took great care of you while you were here. We will share your kind compliments with our entire team, and they will appreciate it. It was our pleasure accommodating you, and we look forward to welcoming you again soon.Kind regards,Scott DissonGeneral Manager

2/10 Hirveä

Gerardo

Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The fact that they charged me $37.00 for parking after I checked out and never told me about it makes me never again stay at a Marriott in the future.
Yöpyi 1 yön toukokuussa 2024
General Manager vastasi 11.5.2024
Dear Gerardo, Thank you for choosing to stay with us and taking the time to share your review. Our goal is to provide a seamless experience to all our guests; therefore, we regret that we failed in this regard. We are sorry for your disappointment with the parking charges, and we can understand the frustration this caused. We would like to share that these fees are listed on all our websites, and we apologize for not adequately communicating them to you. We will address this appropriately, and we hope you will give us another opportunity to regain your trust. Safe travels.Kind regards,Scott DissonGeneral Manager

10/10 Loistava

Carlos

Liikematkailija, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Clean, quiet and it has free shuttle from and to the airport.
Yöpyi 1 yön toukokuussa 2024
General Manager vastasi 8.5.2024
Dear Carlos, Thank you for choosing Courtyard Orlando Airport for your visit to Orlando. We are delighted that the cleanliness and comfort of your room made such a nice impression and that you loved the convenience of our shuttle service to the airport. We are glad we met your expectations for a comfortable stay and hope to have another opportunity to host you on a future visit.Kind regards,Scott Disson,General Manager

10/10 Loistava

Evelyn

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
General Manager vastasi 8.5.2024
Dear Evelyn, Thank you for choosing Courtyard Orlando Airport and taking the time to post your wonderful rating. We are delighted that you had such a positive experience throughout the hotel. We hope to see you again whenever your travels bring you back to Orlando.Kind regards,Scott Disson,General Manager

4/10 Huono

Krystal

Matkusti kumppanin kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We asked to be dropped off in terminal A for goport and he shuttle guy dropped us off in terminal B. Not impressed. Rooms were outdated and had bed smell. AC worked good though. No free breakfast. Room was dirty carpet not clean and bathroom tub had slime on it so gross. Bed was comfortable.
Yöpyi 1 yön toukokuussa 2024
General Manager vastasi 5.5.2024
Dear Krystal, Thank you for taking the time to leave a review. We are sorry to have disappointed you in regard to the airport shuttle service. We typically receive good remarks about our shuttle service and drivers so we apologize that your experience was less than satisfactory. Please be assured we will follow up on this with the appropriate individual and will take the necessary action to prevent such circumstances from occurring again. Furthermore, we truly regret your dissatisfaction with the upkeep of our rooms. We are grateful for the feedback, as we are continuously working to keep our accommodations fresh and up to date. On a positive note, we are glad to know you loved our relaxing beds. We hope you will consider us again so we can provide you with the flawless hospitality and stay you should always expect from us. Kind regards,Scott Disson,General Manager

8/10 Hyvä

Anjana

Yöpyi 1 yön huhtikuussa 2024
General Manager vastasi 4.5.2024
Dear Anjana, Thank you for taking the time to post a nice rating of Courtyard Orlando Airport. We always want our guests to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will revisit so we can provide you with another great stay.Kind regards,Scott Disson,General Manager

2/10 Hirveä

Maureen

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu ja palvelut/mukavuudet
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Dead roaches on bathroom floor. Check out early.
Yöpyi 1 yön huhtikuussa 2024
General Manager vastasi 29.4.2024
Dear Maureen, Thank you for your recent stay with us and the review. We genuinely apologize for the concern you encountered with your bathroom. Your comments will be shared with the appropriate individuals to ensure a better outcome going forward. We do hope you will consider a future stay and allow us to make amends.Kind regards,Scott DissonGeneral Manager

8/10 Hyvä

Wayne, Halifax

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
A lovely courtyard and pool area
Yöpyi 1 yön huhtikuussa 2024
General Manager vastasi 28.4.2024
Dear Wayne, Thank you for choosing Courtyard Orlando Airport and taking the time to post your review. We are delighted you enjoyed our relaxing pool area. We hope you will consider us again whenever your travels bring you back to Orlando.Kind regards,Scott DissonGeneral Manager

10/10 Loistava

jeffrey

Liikematkailija, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
was a great night before an early morning flight!!
Yöpyi 1 yön huhtikuussa 2024
General Manager vastasi 23.4.2024
Dear Jeffrey, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Courtyard Orlando Airport; we hope to see you again soon. Kind regards,Scott DissonGeneral Manager

10/10 Loistava

Angela

Matkusti perheen kanssa
Hyvää: Majoituspaikan kunto ja tilat
Excellent
Yöpyi 1 yön huhtikuussa 2024
General Manager vastasi 20.4.2024
Dear Angela, Thank you for choosing Courtyard Orlando Airport. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Kind regards,Scott DissonGeneral Manager

8/10 Hyvä

Sharon

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great
Yöpyi 1 yön huhtikuussa 2024
General Manager vastasi 20.4.2024
Dear Sharon, Thank you for the kind rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Courtyard Orlando Airport; we hope to see you again soon. Kind regards,Scott DissonGeneral Manager

10/10 Loistava

Liang

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very good customer service and friendly front desk young lady . Thank you !
Yöpyi 1 yön huhtikuussa 2024
General Manager vastasi 8.4.2024
Dear Liang, Thank you for taking the time to review your stay at Courtyard Orlando Airport. We especially want to thank you for acknowledging our professional, friendly staff. Our goal is to make your stay as successful as possible and to assist you with whatever needs you have during your travels, so we're glad we accomplished that during your stay. We appreciate your business and hope you will stay with us again on your next trip to the Orlando area.Kind regards,Scott DissonGeneral Manager

10/10 Loistava

Douglas

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
General Manager vastasi 7.4.2024
Dear Douglas, Thank you for choosing Courtyard Orlando Airport. We were pleased that we exceeded your expectations during your visit to our area. Thank you for being our guest. If you find yourself in our area again, we hope to have another opportunity to provide you with an exceptional stay.Kind regards,Scott Disson,General Manager

10/10 Loistava

Renee

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
No free breakfast
Yöpyi 1 yön maaliskuussa 2024
General Manager vastasi 27.3.2024
Dear Renee, Thank you for sharing your review of Courtyard Orlando Airport. We are glad to learn that overall, you had an enjoyable stay. We strive to provide a variety of breakfast options at a competitive price. Therefore, we are disappointed that we did not meet all of your expectations. Thank you for choosing us and taking the time to leave your feedback. We hope you will stay with us again the next time you visit our city.Kind regards,Scott Disson,General Manager

6/10 OK

Monica

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 1 yön maaliskuussa 2024
General Manager vastasi 27.3.2024
Dear Monica, We are glad you liked some aspects of our hotel, and overall, your stay was enjoyable. However, we are sorry if you were disappointed with any part of your visit. We hope you will stay with us on another occasion so we can provide you with a much more satisfying experience.Kind regards,Scott Disson,General Manager

10/10 Loistava

BRIAN

Yöpyi 1 yön maaliskuussa 2024
General Manager vastasi 12.4.2024
Dear Brian, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Courtyard Orlando Airport. We look forward to your return and wish you all the best with your future travels.Kind regards,Scott Disson,General Manager

10/10 Loistava

Jennifer

Yöpyi 1 yön maaliskuussa 2024
General Manager vastasi 24.3.2024
Dear Jennifer, Thank you for the wonderful rating for Courtyard Orlando Airport. We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we look forward to hosting you again soon.Kind regards,Scott DissonGeneral Manager

8/10 Hyvä

Eric

Yöpyi 1 yön maaliskuussa 2024
General Manager vastasi 22.3.2024
Dear Eric, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at Courtyard Orlando Airport. We look forward to welcoming you back on your next visit.Kind regards,Scott DissonGeneral Manager

10/10 Loistava

Paul

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
General Manager vastasi 18.3.2024
Dear Paul, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Courtyard Orlando Airport.Kind regards,Scott DissonGeneral Manager

10/10 Loistava

Kathy

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
T
Yöpyi 1 yön maaliskuussa 2024
General Manager vastasi 14.3.2024
Dear Kathy, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Courtyard Orlando Airport, and we look forward to welcoming you back soon.Kind regards,Scott DissonGeneral Manager

10/10 Loistava

Carol

Yöpyi 1 yön helmikuussa 2024
General Manager vastasi 21.3.2024
Dear Carol, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Courtyard Orlando Airport.Kind regards,Scott DissonGeneral Manager

10/10 Loistava

Paul, Parker

Hyvää: Siisteys ja palvelut/mukavuudet
Great vicinity to airport.
Yöpyi 1 yön helmikuussa 2024
General Manager vastasi 25.2.2024
Dear Paul, Thank you for your feedback on Courtyard by Marriott Orlando Airport. We are pleased to hear that you found our hotel in excellent proximity to the airport. Providing convenient locations for our guests is one of our priorities. We appreciate your positive comment, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Kind regards,Scott Disson,General Manager

6/10 OK

Amanda

Hyvää: Siisteys ja henkilökunta ja palvelu
An aging transit hotel which is fine for what it is needed for. The toilets need to be updated - such a waste of water. Also the cleaning solution smell was overpowering in the lobby area where you also get coffee and breakfast. Otherwise staff nice and hardworking.
Yöpyi 1 yön helmikuussa 2024
General Manager vastasi 20.2.2024
Dear Amanda, Thank you for taking the time to evaluate your stay at our hotel. Although we are glad you liked our courteous associates, we are sorry for the disappointment you had with the overall look and feel of our accommodations. We are grateful for the feedback, and we will share these notes with the appropriate individuals for future modernization plans for our hotel. Furthermore, we work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. We will follow up on your concerns to ensure we are well-poised to serve you better during your next stay. We hope to serve you again on your next trip to Orlando.Kind regards,Scott Disson,General Manager

8/10 Hyvä

Real

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Was a good option for after cruse and shuttle was a great option .
Yöpyi 1 yön helmikuussa 2024
General Manager vastasi 20.2.2024
Dear Real, Thank you for staying at Courtyard Orlando Airport for your post-cruise stay. We are so glad that you loved everything about our hotel and that you could take advantage of our shuttle services. We hope that you had an excellent time on your cruise and that you will revisit us whenever you return to Orlando.Kind regards,Scott Disson,General Manager

8/10 Hyvä

Gail

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good place to stay.
Yöpyi 1 yön helmikuussa 2024
General Manager vastasi 13.2.2024
Dear Gail, Thank you for choosing Courtyard Orlando Airport and taking the time to post your wonderful review. We are delighted that you had such a positive experience throughout the hotel. We are grateful for your recommendation and hope you will consider us again whenever your travels bring you back to Orlando.Kind regards,Scott DissonGeneral Manager

10/10 Loistava

James

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great options for breakfast and dinner. Also wine and drinks available for purchase at very reasonable price. The Courtyard special Old Fashion is just incredible.. Must order if you enjoy bourbon....
Yöpyi 5 yötä tammikuussa 2024
General Manager vastasi 5.2.2024
Dear James, Thank you for being our guest at Courtyard Orlando Airport and sharing your experience. We are delighted to know you were pleased with our excellent breakfast and beverages. It was a pleasure to host you, and we look forward to your return visit. Kind regards,Scott Disson,General Manager

8/10 Hyvä

Tarkistettu asiakas

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very convenient place to stay
Yöpyi 1 yön tammikuussa 2024
General Manager vastasi 1.2.2024
Dear Peter, Thank you for choosing Courtyard Orlando Airport. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to make your next visit a great one.Kind regards,Scott Disson,General Manager

10/10 Loistava

Joseph

Yöpyi 1 yön tammikuussa 2024
General Manager vastasi 1.2.2024
Dear Joseph, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Courtyard Orlando Airport. We look forward to your return and wish you all the best with your future travels.Kind regards,Scott Disson,General Manager

10/10 Loistava

Christopher

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Convenient location) walking distance to multiple restaurants. The shuttle service was well run
Yöpyi 1 yön tammikuussa 2024
General Manager vastasi 25.1.2024
Dear Christopher, Thank you for sharing your experience at Courtyard Orlando Airport and taking the time to highlight the features of our property that you enjoyed the most. We are delighted you enjoyed our ideal location and convenient shuttle service. We appreciate your feedback and look forward to hosting you again the next time you are in Orlando.Kind regards,Scott Disson,General Manager

8/10 Hyvä

KENNETH WAYNE, Baton Rouge

Yöpyi 1 yön tammikuussa 2024
General Manager vastasi 10.2.2024
Dear M. Wayne, We appreciate you taking the time to leave your kind rating for Courtyard Orlando Airport. Your satisfaction is important to us; therefore, we are thrilled to have met your expectations. We hope to see you again soon!Kind regards,Scott DissonGeneral Manager

8/10 Hyvä

Sandra

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä tammikuussa 2024
General Manager vastasi 18.1.2024
Dear Sandra, Thank you for choosing to stay with us and for leaving your rating. We're delighted to know that you had a great experience here at Courtyard Orlando Airport. We look forward to welcoming you back on your next visit.Kind regards,Scott DissonGeneral Manager

10/10 Loistava

Beau

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Very clean. Really appreciated the airport shuttle.
Yöpyi 2 yötä tammikuussa 2024
General Manager vastasi 17.1.2024
Dear Valued Guest, Thank you for sharing your feedback regarding your recent stay at Courtyard Orlando Airport. We are delighted to hear that you enjoyed our spotless property and shuttle service. We look forward to welcoming you back for another wonderful visit.Kind regards,Scott DissonGeneral Manager

10/10 Loistava

Brandy

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön tammikuussa 2024
General Manager vastasi 14.1.2024
Dear Brandy, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Courtyard Orlando Airport. We look forward to your return and wish you all the best with your future travels.Kind regards,Scott DissonGeneral Manager

10/10 Loistava

John

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
perfect for a quick, over-night stay at MCO.
Yöpyi 1 yön tammikuussa 2024
General Manager vastasi 9.1.2024
Dear John, Thank you for the nice review. We are so glad our location worked well for you and that you appreciated being so close to airport. Thank you for being our guest. We look forward to your next visit at Courtyard Orlando Airport.Kind regards,Scott DissonGeneral Manager

8/10 Hyvä

Jerry

Hyvää: Siisteys
Did not clean my room
Yöpyi 2 yötä joulukuussa 2023
General Manager vastasi 9.1.2024
Dear Jerry, We appreciate you taking the time to leave your review regarding your recent visit to Courtyard Orlando Airport. We are pleased to know that you had an overall pleasant experience. However, we sincerely apologize for the inconvenience with the cleanliess of your accommodations. We have shared your comments with our housekeeping staff, and we want to thank you for this valuable feedback. We look forward to welcoming you back the next time you are in the area!Kind regards,Scott DissonGeneral Manager

6/10 OK

Stacey

Yöpyi 2 yötä joulukuussa 2023
GENERAL MANAGER vastasi 22.1.2024
Dear Stacey, Thank you for rating your visit with us. We are disappointed if you had any issues which kept you from thoroughly enjoying your stay. We would welcome another opportunity to show you our outstanding hospitality. We appreciate the feedback and hope to see you the next time you visit the area.Kind regards,Scott Disson,General Manager

8/10 Hyvä

Michelle

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The hotel is a little outdated (wear and tear) but overall we had no issues. The staff was very pleasant and we got a shuttle at 330am to the airport which is unheard of in my state!
Yöpyi 1 yön joulukuussa 2023
General Manager vastasi 2.1.2024
Dear Michelle, We appreciate you being our guest and sharing your observations. We are glad your stay with us was enjoyable on many levels, but we are sorry you felt some of our property needed updating. We are grateful for the feedback, and we will share these notes with the appropriate individuals for the future modernization of our hotel. It would be our pleasure to welcome you back soon. Kind regards,Scott DissonGeneral Manager

6/10 OK

Gail

Yöpyi 1 yön joulukuussa 2023
General Manager vastasi 2.1.2024
Dear Gail, Thank you for sharing your rating with us. We are disappointed that you did not get to enjoy the exceptional experience that we are known for providing. We hope you will give us another opportunity to gain your trust in the future.Kind regards,Scott DissonGeneral Manager

4/10 Huono

Troy, Ketchikan

Matkusti kumppanin kanssa
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Way overpriced for what it is. Hotel AC was very loud, and smelled moldy. Obviously the hotel is very close to the airport so you could hear jets taking off. Low water pressure, scratchy linens on the bed, popcorn ceiling, enamel on the tub was peeling up, tiles on the floor loose. You had to pay for coffee in the morning, there is a fee for breakfast, you have to pay to park your car in their lot. On the plus side, the 5 dollar a cup coffee was strong and available at 5:00 am, and the shuttle was reliable. Will not stay here again unless the price is much lower.
Yöpyi 1 yön joulukuussa 2023
General Manager vastasi 2.1.2024
Dear Troy, Thank you for your recent stay with us and for the review. We want every guest who stays with us to have an outstanding time and leave with a lasting favorable impression. We apologize that we fell short in making that happen for you during your visit. We do hope you will consider a future stay and allow us to make amends.Kind regards,Scott DissonGeneral Manager

8/10 Hyvä

Maria

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Room was clean and comfy. Had an issue with the door key not working; and after staff had recalibrated it; door key was still a bit troublesome. Staff were friendly and helpful; and arranged transportation for me from and to airport. Will recommend your hotel to friends & family going to Orlando.
Yöpyi 1 yön joulukuussa 2023
General Manager vastasi 2.1.2024
Dear Maria, Thank you for sharing your experience at Courtyard Orlando Airport and taking the time to highlight the features of our property that you enjoyed the most. We are delighted you enjoyed our location, friendly staff and shuttle service. While we regret the inconvenience that you faced with the key of your room, we are glad that our efficient associates could helo you with the issue. We appreciate your feedback and look forward to hosting you again the next time you are in Orlando.Kind regards,Scott DissonGeneral Manager

10/10 Loistava

Roy

Hyvää: Palvelut/mukavuudet
Yöpyi 1 yön joulukuussa 2023
General Manager vastasi 31.12.2023
Dear Roy, Thank you for letting us know your visit to Courtyard Orlando Airport was perfect in every way. We appreciate you being our guest, and we look forward to welcoming you again soon.Kind regards,Scott DissonGeneral Manager

10/10 Loistava

martin

Yöpyi 1 yön joulukuussa 2023
General Manager vastasi 19.1.2024
Dear Martin, Thank you for choosing to stay at Courtyard Orlando Airport. Ratings are the single most important indicator of how we are doing, and we are pleased to have your highest rating. We value your business and hope you will visit us again the next time you are in Orlando.Kind regards,Scott Disson,General Manager

10/10 Loistava

Alexis

Hyvää: Henkilökunta ja palvelu
So basic
Yöpyi 1 yön joulukuussa 2023
General Manager vastasi 30.12.2023
Dear Alexis, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Courtyard Orlando Airport; we hope to see you again soon. Kind regards,Scott DissonGeneral Manager

10/10 Loistava

EDGAR

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön joulukuussa 2023
General Manager vastasi 28.12.2023
Dear Edgar, Thank you for rating your stay at Courtyard Orlando Airport. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Kind regards,Scott DissonGeneral Manager

6/10 OK

Kirk

Hyvää: Henkilökunta ja palvelu
Adequate for price.
Yöpyi 1 yön joulukuussa 2023
General Manager vastasi 28.12.2023
Dear Kirk, Thank you for taking the time to evaluate our hotel. We are glad to hear that you found us to be of great value. Your input is essential to us as we continuously strive to meet the expectations of our guests. We hope you will stay with us another time so we can provide you with a much more satisfying experience.Kind regards,Scott DissonGeneral Manager

10/10 Loistava

Susan

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice place to stay and park
Yöpyi 1 yön joulukuussa 2023
General Manager vastasi 26.12.2023
Dear Susan,Happy Holidays and Happy New Year!Thank you for choosing Courtyard Orlando Airport for your recent visit to Orlando. We are glad to know that your stay was perfect in every way possible. We are also delighted that you enjoyed our comfortable accommodations as well as convenient parking facilities. We appreciate your feedback, and we look forward to welcoming you back soon.Kind regards,Scott Disson

8/10 Hyvä

Megan

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Driver was very helpful and friendly. Receptionist was quick and friendly
Yöpyi 1 yön joulukuussa 2023
General Manager vastasi 17.12.2023
Dear Megan, Thank you for the positive comments about Courtyard Orlando Airport, and we especially appreciate your kind remarks about our staff. We make every effort to provide the level of service that you expect and deserve, so it is nice to see our efforts recognized. Thanks again for your review, and we hope to welcome you back the next time you travel to Orlando.Kind regards,Scott DissonGeneral Manager

2/10 Hirveä

Dwayne, St Johns

Huonoa: Palvelut/mukavuudet
Property was filthy, smelly, and bed was squeaky all night. Description was not well described and very misleading. The room was over $200.00. This is not acceptable and not the expectation set for Marriott or Orbitz
Yöpyi 1 yön joulukuussa 2023
General Manager vastasi 11.12.2023
Dear Dwayne, Thank you for being our guest and for sharing your candid review. On behalf of our entire team, we apologize for not meeting your expectations during your recent visit. We always want to make every effort to provide a flawless stay; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us.Kind regards,Scott DissonGeneral Manager