2/10 HirveÀ
Jaimie
Liikematkailija
27.7.2025
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I booked this hotel based on how it was marketed on Expedia as a resort with elevated amenities. What I experienced was completely different. The property is a basic hotel with two small pools and a bar, and lacks the features and atmosphere you'd expect from anything labeled a "resort."
During my stay, I encountered consistently rude service from the bar staff, which made it difficult to relax or enjoy any of the shared spaces. I charged meals and drinks to my room and when I asked for an itemized receipt, I was told I had to wait until the next morning. Despite that, they locked me out of my room and forced me to pay the full or half amount without any breakdown of charges. I did sign the receipts the night before, but if donât remember those totals and they also thought someone I was speaking with was with me and I was worried they added his charges to my bill.
The lack of transparency, unprofessional service, and misleading advertising left me extremely disappointed. I ended my stay early and was denied any kind of partial refund. I would not recommend this hotel, and I hope Expedia reviews how it is being listed on the platform.
Jaimie
Yöpyi 3 yötÀ heinÀkuussa 2025
