Dear Anonymous,Thank you for taking the time to share your detailed feedback about your leisure trip at Clarion Hotel The Hub. We are thrilled to hear that you found our hotel worth staying and that you enjoyed the cleanliness, comfort, and condition of your room. Your comments regarding the pillow have been noted. We understand that everyone has different preferences when it comes to sleeping comfort, and we're sorry if ours didn't quite hit the mark for you. We appreciate this feedback as it helps us understand where we can make improvements.We're also glad to hear that you enjoyed our breakfast selection, although we're sorry to hear that our coffee did not meet your expectations. We will certainly pass on your feedback to our team.It's wonderful to hear that you visited both of our restaurants and found them satisfactory. We strive to provide a variety of dining options for our guests, and we're glad you took advantage of this.Overall, we are happy that you would recommend us and consider staying with us again. This is what we aim for and take pride in achieving. Thank you once again for your review, and we look forward to welcoming you back on your next visit.Best wishes,

Thank you so much for your feedback!We are so happy you loved your stay here!Hope to see you again soon:)

Hello Asko :)Thank you for your kind words. We are happy that you enjoyed your stay. Hope to see you again.

Hello, Sorry to hear that you weren't happy enough with your stay. I hope that eventually at your next stay, we can fix your concerns so you can get a bigger room, and of course a better experience. Best Regards

Hello,Sorry to hear that you weren't happy enough with your stay. I hope that eventually at your next stay, we can fix your concerns so you can get a bigger room, and of course a better experience.Best RegardsMarcus // Welcome Office

Thank you so much for the amazing feedback! Our doors are always open for you, and I hope to see you again soon. :)

Thank you for the kind words. We are glad that you enjoyed the stay.

Hi,Happy you enjoyed your stay with us!Hope you choose us again in one of your future travels!

Hello Rauli!Thank you so much for your feedbak.We are looking forward to welcoming you back.Have a nice week.

Thank you for your amazing feedback, we appreciate it!Welcome back. :)

Thank you for staying with us at The Hub.We strive to achieve high guest satisfaction, so it's important for us to understand how the guests think and feel.Unfortunately, we were not able to meet your expectations this time, but we take your feedback into consideration to improve the guest experience. We want to leave every guest feeling relaxed and content after their stay!If there's anything we can do for you, please let us know.Hopefully, we will see you again sometime soon!

Hi! Thank you so much for the lovely review and for your stay! Hopefully, we get the pleasure to welcome you back to us,

Thank you very much for your feedback. We really appreciate it. Hope to see you again some other time!

Hi Essi, Thank you so much for your review we appreciate it. Welcome back

Hi Markus!It is great to see that you had a good stay here at The Hub. We would love to know what we could improve on to make your stay even better next time!We hope to see you here again:)

Thank you for your feedback! We really appreciate it. Hope to see you again.

Thank you very much for your reply. We really appreciate it, and try to improve our services every day! Hope to see you again some other time.

Hi Thank you so much for an amazing rating. Have an amazing day and welcome back!

Tusen takk for at du tok deg tid til å gi oss din tilbakemelding. Vi er så utrolig takknemlig for å ha deg/dere som vår gjest i en svært spesiell tid. Hele vår normal situasjon har endret seg utrolig mange ganger siste halvannet året. Vi har måtte endre på samtlige rutiner og hvordan vi opererer vår drift i sin helhet. Dette har vært en påkjennelse både for våre gjester og personal. Vi er så utrolig takknemlig og verdsetter virkelig alle våre gjester. Alle tilbakemeldinger tar vi til oss. Det som rører oss ekstra mye når vi leser din tilbakemelding, er at til tross for alle endringene og vår nye hverdag er du som vår gjest fornøyd med ditt opphold under denne perioden. Det gir alle oss her på Clarion The Hub en hel masse energi, mot og begeistring til å stå på videre. Samt fortsette å utfordre tradisjonell hotelldrift og videreutvikle både oss selv og vårt hotellprodukt også i tiden fremover. For det ønsker vi å gi deg en ekstra, ekstra stort takk! Håper vi ser deg snart igjen. Velkommen tilbake!

Hei Katja Tusen takk for at du tok litt av din tid på å gi oss en tilbakemelding om ditt opphold hos oss. Vi setter pris på at du koste deg her hos oss. Vi håper vi ser deg tilbake på vårt hotell så snart som mulig.

Thank you for your stay and this amazing feedback, Mark! We are happy you were satisfied with our hotel and the facilities. We hope to see you again soon :)

thank you so much for taking the time to give us your feedback. hope to see you again soon.

Thank you for your feedback, Pieter. We always strive to be better, so 4/5 is not enough for us! Your feedback gives us the chance to become even better, and we hope you come and stay with us in the near future. Have a lovely day!

Thank you so much for your feedback! 5 / 5 is amazing! I hope we get to see you again sometime, and that you have a lovely rest of your day!

Good morning, Adrianne. We are the biggest hotel in all of Norway, so our breakfast is huge! I am so glad you enjoyed the room with the coffee and warm towels. We do cater to tour groups! We can do a group check-in, and have booths in the conference area with merchandise the tour company wants to hand out. We do not do any guided tours from the hotel, but we can certainly accommodate a larger meeting of participants. I hope we get to see you again, either on a solo-travel or accompanied by a larger group! :)

Thank you for the feedback, Rebeca! We apologize that you complaints were not followed up on, and that the staff was not accommodating. That is not the standard of our hotel, and I am sorry you had this experience staying with us. We appreciate all feedback, it helps us improve. I will be sure to bring this up during our next staff meeting.

Hello Torill Thank you so much for your kind feedback, we hope to see you next time:)

Hello Thank you so much for your kind feedback, we hope to see you next time:) Sinthu/ WO

Hello Thank you so much for your kind feedback, we hope to see you next time:) Sinthu/ WO

Hello, Thank you for your lovely feedback, we appreciate it and we are trying to give our guest Welcome back.

Hello, Thank you for your lovely feedback, we appreciate it and we are trying to give our guest Welcome back.

Hello, Thank you for your lovely feedback, we appreciate it and we are trying to give our guest Welcome back.

Dear Susanne! I am so happy that you enjoyed your stay here, and that the general noise of Oslo did not disturb you too much. It is true that we are a big hotel with a lot of guests, and it can get a bit chaotic at breakfast, but what can I say? Norwegians go crazy at breakfast! I am glad you got to explore the city and that the staff were nice! I hope to see again, and that you have a lovely day!

Hello GeoffreyThank you so much for your lovely feedback, we are happy that you had a great stay:)Hope to see you next time:)WO

Så godt å høre alt annet var bra. Jeg skal også informere rengjøringspersonalet angående tilbakemeldingen din slik at vi kan gjøre det bedre neste gang. Vi ønsker deg velkommen tilbake! :)

Hi HilaryThank you so much for your feedback, we really appreciate it:)Have a lovely evening:)See you next time!WO

Thank you for this amazing rating, and especially for choosing to stay with us! We are happy to see that you had a pleasant experience, and would always love to have you back!

Tusen takk for at du tok deg tid til å gi oss din tilbakemelding! Vi setter stor pris på det!Håper vi får gleden av å se deg her igjen snart!

Hello Desiree, Thank you for your feedback, we really appreciate it a lot. Hope to see you again!

Hi Ogochukwu. Nice too read that you enjoyed your stay. Hope to see you soon.

Thank you so much for taking the time to give us your feedback! We really appreciate it.We are terribly sorry to hear about your previous experiences, and the fact it happened 3 times to you is truly unacceptable.Once again we are sorry that your experiences here are mostly negative. Hopefully we will get the chance to turn these negative experiences around in the future.

Takk for din anmeldelse, Charlotte!Vi setter pris på våre gjester og deres opplevelse. Derfor vil vi alltid prioritere deres tilbakemeldinger og forbedre oss etter disse. Håper å få sett deg igjen, og kunne gi deg en enda bedre opplevelse :)

Takk for en utrolig fin tilbakemelding, Lill Jorun!Vi verdsetter våre gjester og blir utrolig begeistret over deres komfort samt tilfredshet med vårt team og hotell!Vi strever etter å yte best mulig service, og setter derfor utrolig stor pris på deres opplevelser hos oss. Veldig kjipt at det var mye aktivitiet under frokosten. Vi håper du får en roligere frokost opplevelse neste gang du bor hos oss.På gjensyn:)

Hi John!We appreciate your amazing feedback and stay with us. It is so nice to hear about your satisfaction with our location, standards, design and lastly comfort. Our guests always come first which makes us extremely grateful for the five stars.Thank you so much for choosing us and we hope to see you again:)Best regards

Thank you so much for taking the time to give us your feedback, and helping us improve! Hope we get to see you here again soon !

Thank you so much for your lovely feedback, we are so happy that you had a gret stay:) Hope to see you next time for your next stay:)

Hei GeoffreyThank you so much for your kind feedback:)We hope to see you next time in the future:)WO

Thank you for bringing these concerns to our attention. We apologize for any inconvenience caused by the lack of food availability after 10pm and the issue with the heating in your room. Your feedback is valuable to us and we will take steps to address these issues and improve the guest experience. We are glad to hear that you found the room otherwise satisfactory and appreciate your understanding. We hope to have the opportunity to welcome you back in the future and provide a more comfortable and enjoyable stay. Thank you for choosing to stay with us.

Thank you for the wonderful feedback! We're delighted to hear that you enjoyed your stay with us. You're always welcome back!