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Arvostelut: Macdonald Cardrona Hotel, Golf & Spa

4 out of 5
Macdonald Cardrona Hotel, Golf & Spa
Cardrona, Peebles near Edinburgh, Peebles, Scotland

Arvostelut

7,8

Hyvä

Arvosana 10 - Loistava. 230 kautta 706 arvostelua" "
Arvosana 8 - Hyvä. 236 kautta 706 arvostelua" "
Arvosana 6 - OK. 141 kautta 706 arvostelua" "
Arvosana 4 - Huono. 73 kautta 706 arvostelua" "
Arvosana 2 - Hirveä. 26 kautta 706 arvostelua" "

8,2/10

Siisteys

7,8/10

Henkilökunta ja palvelu

7,8/10

Palvelut/mukavuudet

7,6/10

Majoituspaikan kunto ja tilat

7,4/10

Ympäristöystävällisyys

Arvostelut

6/10 OK

Norman

Matkusti kumppanin kanssa
Hyvää: Palvelut/mukavuudet
Pay as you go system was unsatisfactory
Yöpyi 1 yön toukokuussa 2024

10/10 Loistava

Philip

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Loved the location. Very spacious room with comfortable bed. Enjoyed the swimming pool.
Yöpyi 1 yön toukokuussa 2024

8/10 Hyvä

I

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Prima verblijf gehad. Heerlijke bedden!
Yöpyi 1 yön huhtikuussa 2024

8/10 Hyvä

Alexander

Yöpyi 2 yötä huhtikuussa 2024

10/10 Loistava

Alison

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Weekend break
Had a lovely couple of nights away, really enjoyed the pool with our 6 year old. Staff were all lovely, couldn't rate them more. Wine is extortionate though! It's dog friendly so first time we've taken our two with us to a hotel, everyone loved them.
Yöpyi 1 yön helmikuussa 2024

2/10 Hirveä

Lisa

Huonoa: Siisteys
Terrible experience I got into bed after a long day to find a dirty sock in the bedding the sheets were not fresh at all when I let staff no checking out all they said was sorry Awful experience
Yöpyi 1 yön helmikuussa 2024

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Fantastic stay with this hotel for our anniversary. Staff were friendly and attentive. Rooms are clean and well serviced.
Yöpyi 1 yön tammikuussa 2024
Reception Office vastasi 2.2.2024
Good eveningThank you for your lovely review and we are so pleased that you enjoyed your stay with us. We look forward to welcoming you back soon.

6/10 OK

Andrew

Liikematkailija
Hyvää: Henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
One bad apple
Room are nice, spacious, clean but dated and also in need of a little maintenance. The bed is extremely comfortable which is also a bonus. The front of house team are very helpful and the cleaning team do a fantastic job. My only negative experience was the poor attitude of the leisure manager who seems to think its acceptable to apply double standards within the gym/spa facilities. Disappointing.
Yöpyi 3 yötä tammikuussa 2024

10/10 Loistava

Richard

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä joulukuussa 2023

10/10 Loistava

Rachel

Yöpyi 2 yötä marraskuussa 2023

8/10 Hyvä

Joanne

Yöpyi 1 yön lokakuussa 2023

10/10 Loistava

Shona

Yöpyi 1 yön lokakuussa 2023

8/10 Hyvä

Lilian

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä syyskuussa 2023

10/10 Loistava

Ross

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
MTB trip
hotel was clean staff very good and restaurant the food very good
Yöpyi 1 yön syyskuussa 2023

10/10 Loistava

Sandra

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
The Best Time
Fantastic honeymoon trip. Food was excellent and golf was fabulous. Overall a very memorable trip and it couldn’t have been any better. Nice touch giving us a glass of Prosecco with our first meal as we were just married!
Yöpyi 2 yötä elokuussa 2023

6/10 OK

Peter

Liikematkailija
Hyvää: Huoneen mukavuus
Maybe the golf is really good?
This is the most expensive hotel (yes really) I have every stayed in anywhere in the world and it is no better than a Travelodge. The service at breakfast and in the restaurant is poor and like a comedy sketch, the building and rooms are tired and the bathroom mouldy around the shower.
Yöpyi 1 yön elokuussa 2023

10/10 Loistava

David

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
brilliant!
Yöpyi 2 yötä elokuussa 2023

6/10 OK

John

Yöpyi 2 yötä heinäkuussa 2023

2/10 Hirveä

Brenda

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Horrid stay
Dispicable stay never a 4 star hotel….don’t let hotel.coms photos deceive you
Yöpyi 1 yön heinäkuussa 2023

10/10 Loistava

John

Yöpyi 1 yön heinäkuussa 2023

10/10 Loistava

Shaun

Yöpyi 1 yön kesäkuussa 2023

10/10 Loistava

Anne

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön toukokuussa 2023

10/10 Loistava

George

Yöpyi 2 yötä huhtikuussa 2023

8/10 Hyvä

Mary Jo

Yöpyi 2 yötä huhtikuussa 2023

6/10 OK

Sarah

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
The staff were really friendly and really good at their job however, the hotel itself was lacklustre. Our room was long overdue a lick of paint and the pool desperately needed retiling in places with bare patches of concrete exposed.
Mike vastasi 11.4.2023
Dear Sarah,Thank you for taking the time to leave us a review, we can only apologies about the issues you have pointed out with the hotel rest assured we are doing our utmost improve the standards, unfortunately this does take time, we do hope that you will come and see us again in the future.

10/10 Loistava

Scott

Yöpyi 1 yön tammikuussa 2023

10/10 Loistava

Vikki

Yöpyi 1 yön tammikuussa 2023

6/10 OK

Colin

Matkusti perheen kanssa
Hyvää: Siisteys
Leisure stay
Check in was smooth. Rooms were ok, bathroom was abit tired looking. Pillows and matress were bit uncomfortable Service at dinner was poor. Wrong orders, 10mins between 1st main and last main. 1 main wasnt that hot. Long wait for deserts.
Yöpyi 1 yön joulukuussa 2022

2/10 Hirveä

Bianca

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The images are deceiving. The property is extremely dated, dirty and smells terrible. Our bedding literally smelt like putrid sweat. The property is not in a remote setting, it is in fact on a busy main road. When we arrived, we were placed in what felt like the basement with windows that were feet away from the busy road, certainly not worth what we paid, which was exorbitant! After complaining, we were put on the golf side of the building, and on the first floor, where our bedding and hallways smelt awful. There was mould growing in the bathroom on the walls and ceiling, some sort of cream or gel from the previous occupants had not even been wiped off the walls, nor their hair vacuumed or wiped off the sink. This is the worst misrepresentation of a hotel I have ever seen in my numerous years of using Expedia and travelling to numerous countries. To see images, find my Google review.
Yöpyi 1 yön joulukuussa 2022

10/10 Loistava

Maree

Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat

10/10 Loistava

Elaine

Yöpyi 1 yön marraskuussa 2022
Siann Reid, General Manager vastasi 24.12.2022
Hi Elaine,Thank you for staying and for sharing your review. I am pleased you had a great stay, and look forward to welcoming you again in the future.

8/10 Hyvä

Lynn

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Great staff but hotel showing it’s age.
Excellence service and staff very helpful. Hotel is defo starting to show its age. Needs a good bit work done.Rooms comfortable but old fashioned and the bathrooms a bit grubby. The spa was a nice to chill for a few hrs in the pool and sauna. Breakfast was good with plenty of choice. Drinks in the bar are quite expensive, around £7.50 for a pint. Not much around the hotel. You will need a car to get about. We did walk along the river to Peebles but it took around an hr and was about 3.5 miles. The hotel has lots of refugees living there. We won’t return but we don’t usually do the same hotel twice anyway.
Yöpyi 2 yötä marraskuussa 2022
Siann Reid, General Manager vastasi 24.12.2022
Hi Lynn,Thank you for staying with us and for sharing your feedback. I am pleased that overall, you had a pleasant stay and found the service to be excellent. I am sorry that you found our drink prices to be expensive. I hope we can welcome you back again in the future.

10/10 Loistava

Janet

Yöpyi 1 yön marraskuussa 2022
Siann Reid, General Manager vastasi 24.12.2022
Hi Janet,Thank you for sharing your feedback. I am pleased that you had an enjoyable stay and I hope I can welcome you again in the very near future.

10/10 Loistava

Emma

Yöpyi 2 yötä marraskuussa 2022
Siann Reid, General Manager vastasi 24.12.2022
Hi Emma,Thank you for visiting and for haring your positive feedback. I am really pleased you had an enjoyable visit and I look forward to welcoming you back in the future.

8/10 Hyvä

Ian

Hyvää: Siisteys ja henkilökunta ja palvelu
Nice hotel in good location
Stopped over for 1 night to meet friends in Peebles. We have been coming here for many years. Nice hotel, staff also very nice. Only one complaint was that my room was pretty cold and the room heater is not adequate as the rooms are quite big. Will definitely be back though.
Yöpyi 1 yön marraskuussa 2022
Siann Reid, General Manager vastasi 24.12.2022
Hi Ian,Thank you for staying with us and for providing your feedback. I am pleased you had a good stay, but very sorry if there was a problem with the heating in your room. I will have our maintenance team investigate this. I hope we can welcome you again in the future.

8/10 Hyvä

Stuart

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Fair price at this time of year
Hotel is a bit dated but service is good and at this time of year the cost of a room is very good.
Yöpyi 2 yötä marraskuussa 2022
Siann Reid, General Manager vastasi 24.12.2022
Hi Stuart,Thank you for staying and sharing your review. I am pleased that you found your stay to offer value for money, and that you received good service from our team. We hope to see you again soon.

10/10 Loistava

Linda

Yöpyi 1 yön marraskuussa 2022
Siann Reid, General Manager vastasi 24.12.2022
Hi Linda,Thank you for staying and for sharing your positive review. We hope to welcome you again for another enjoyable visit.

6/10 OK

Tarkistettu asiakas

Liikematkailija
Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Good locations but needs renovating
Ok stay for business, nice quiet location next to the river tweed. Hotel was dated but fairly clean. Needs some money spending on it. Drink prices are far too high. WiFi is average Radiator in room is old and didn’t work very well.
Yöpyi 3 yötä marraskuussa 2022
Siann Reid, General Manager vastasi 13.11.2022
Hi,Thanks for staying and for sharing your feedback. Please be assured your comments will be taken on board and necessary actions for improvement will be implemented.I hope to welcome you again soon.

10/10 Loistava

Antony

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä marraskuussa 2022
Siann Reid, General Manager vastasi 13.11.2022
Thanks for visiting and sharing your 10/10 review. I am delighted you had a great stay and hope to see you again in the future.

4/10 Huono

Diane

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Food was expensive, I was actually sick after breakfast and left the table early. Had the Vegan breakfast and usually have the constitution of a bull.
Yöpyi 1 yön marraskuussa 2022
Siann Reid, General Manager vastasi 13.11.2022
Hi Diane,Thanks for visiting. I am sorry to hear you did not enjoy our vegan breakfast. I hope to see you again in the near future.

8/10 Hyvä

Rob

Yöpyi 1 yön lokakuussa 2022
Siann Reid, General Manager vastasi 13.11.2022
Hi Rob, Thanks for visiting and sharing your feedback. I am pleased it was a positive experience and hope to see you again soon.

8/10 Hyvä

Mel

Matkusti perheen kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hotel
Yöpyi 1 yön lokakuussa 2022
Siann Reid, General Manager vastasi 13.11.2022
Hi Mel,Thank you for sharing your feedback, I am pleased that you enjoyed your stay with us and hope to see you again soon!

8/10 Hyvä

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great hotel will benefit from a little update
Front of house staff was great there has been confusion with my booking and they sorted it out very politely. The room shows ittle signs of wear - dented walls, damp ceiling in the bathroom. We were in the room for family of 4, the added beds are very saggy but ok for kids. We love the water fountain with both sparkling and normal spring water.
Yöpyi 1 yön lokakuussa 2022
Siann Reid, General Manager vastasi 13.11.2022
Thanks for sharing your feedback! I hope to welcome you again in the future.

6/10 OK

Colin

Hyvää: Siisteys ja huoneen mukavuus
Huonoa: Majoituspaikan kunto ja tilat
Mixed experience
Hotel was a bit tired. Some holes in walls, bits missing from the shower controls( which didn't seem to reduce temperature). Didn't seem to use enough local produce and their didn't seem to be enough staff at any time with staff having to double up from reception to serving breakfast. Spa staff and spa were excellent and gym / pool were good. However, the hotel just needs a bit tlc and some more staff. Breakfast was average which made us decide to have dinner in Peebles ( Crown Hotel food was excellent). Overall a mixed experience and we might try elsewhere next time.
Yöpyi 2 yötä lokakuussa 2022
Siann Reid, General Manager vastasi 13.11.2022
Hi Colin,Thank you for staying and sharing your experience. I am pleased that there were many positives from your visit, although I must apologise if staffing issues caused any disappointment to your stay. I hope to welcome you again soon.

4/10 Huono

James

Huonoa: Henkilökunta ja palvelu ja huoneen mukavuus
Won’t be back!
Very disappointed in our stay. The bedroom was very ‘tired’ with dirty marks on the walls and ink stains in the arm of the sofa! Dinner on the first night was very nice and served promptly however things went quickly downhill from there. After ordering the full cooked breakfast (which the waiter said was an easy option) we then waited 35 minutes to be served and it was only after I questioned a member if staff that it was actually served. Dinner service on the 2nd night was a complete fiasco. We sat down at our table at 7.45 and ordered food and wine! At 8.35 I had to go to the desk and ask where our food was. The reason for the delay was given as….well you didn’t order a starter!! Finally got our food at 8.45 and the bottle of wine we had ordered was then complimentary! Then to crown it all the bar had ran out of our favourite liqueurs!! Breakfast on the last morning was very nice and served promptly by the lovely Housekeeper/Server Carol who was so pleasant and helpful…she is a great asset to the hotel!
Yöpyi 2 yötä lokakuussa 2022
Siann Reid, General Manager vastasi 13.11.2022
Hi,Thank you for sharing your review. I am pleased we have also had the opportunity to discuss this directly and I look forward to seeing you again in the near future.

10/10 Loistava

PoLing

Yöpyi 1 yön lokakuussa 2022
Siann Reid, General Manager vastasi 13.11.2022
Hi PoLing,Thank you for visiting and sharing your feedback. I am delighted it was a pleasant stay and I look forward to seeing you again soon.

4/10 Huono

Jess

Yöpyi 1 yön syyskuussa 2022
Siann Reid, General Manager vastasi 13.11.2022
Thanke for sharing your feedback. I hope to welcome you back in the near future

10/10 Loistava

Lisa

Yöpyi 1 yön syyskuussa 2022

8/10 Hyvä

norman

Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä syyskuussa 2022

10/10 Loistava

Mairi

Yöpyi 1 yön syyskuussa 2022